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LGH Plumbing & Heating Services Ltd

4.9

108 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 09:00–12:00
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

Why Choose Us?

If you require cost effective, reliable heating and plumbing engineers then look no further.

We cater to all domestic and commercial clients central heating systems, gas boiler services and plumbing requirements.

Established in 2015, we have the knowledge and expertise needed to ensure that you receive nothing but the best service.

Our reputation has been developed through hard work and
reliability which is why we are the area’s number one choice for plumbing and gas related work.

To discuss your project, to talk through your options or to obtain a free estimate, please contact us.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Underfloor heating
    • Radiators and central heating
    • Power flushing
  • Plumbers

    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom tiling
    • Bathroom suppliers
    • Wet rooms
    • Electric Showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
108 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
New Boiler heating system
Customer Service
Quality
Value
We had our 1st service yesterday on our new Boiler & Heating system fitted twelve months ago by LHG Plumbing. they contacted us to arrange the service, their service guy turned up on time as arranged. We have had brilliant service from day one with LGH Plumbing, the are efficient professional and really do care about customer service, Ian & Kerrie and everybody we have met are friendly and courteous, highly recommended, Thank you again Kerrie & Ian
Customer in Greater Manchester Posted on 14/07/2023 , work completed 13/07/2023
The trader replied (on 17/07/2023)
Thank you for you lovely comments.
poor customer service
Customer Service
Quality
Value
I called this provider, having noticed excellent reviews on this website. I arranged for them to check a boiler and explained to them that the individual concerned is vulnerable and is having difficult times. I said that I would take care of the payments etc. They attended the property, later that day I received the invoice for their visit, with a short outline of the problem. I called the team asking to speak to the engineer (simply to make sure that if I made this payment they would fix the problem, having had to arrange several times for this repair) and having spoken for 30 minutes with the admin team on the first call and then on a follow up call, they simply were not willing to let me talk to the engineer. I made the payment and decided not to use them for the repair, simply feeling let down by them (while I was hoping that they can help me to help someone).
Customer in Greater Manchester Posted on 21/06/2023 , work completed 20/06/2023
The trader replied (on 26/06/2023)
We are sorry to hear you are unhappy with our customer services on this occasion. On your initial call, you did explain the boiler fault and the homeowner’s personal circumstances, due to this an appointment was arranged for the next day as a matter of urgency. When our engineer attended, diagnosed the fault and the information was relayed to the office, a quote was sent to you via email detailing the part required and cost of repair. On your second phone call, this was at the end of the working day and advised there were no engineers present in the office for you to speak to about the repair. It was also advised that the engineer’s contact number would not be provided as requested as it not company policy to give out personal details but offered the solution to call you back the next day. Customer services did attempt to reassure you that the diagnosis was made directly from our competent and qualified engineer to get the boiler back in working order. As promised, we did call you back the day after at the time you specified and attempted to offer you further reassurance as we strive to keep all of our customers happy. We are sorry you have chosen to use another provider but we do welcome all feedback as this helps us to improve all our services.
Good work, completed annual service quickly
Customer Service
Quality
Value
Annual boiler service and radiator check carried out quickly and on time. Further work needed and replacement parts were listed and this will be done when parts are available. Have now used LGH for several years and found them to be efficient and good value.
Customer in Greater Manchester Posted on 12/04/2023 , work completed 12/04/2023
Gas boiler and cooker service
Customer Service
Quality
Value
The Initial phone call to the office to make the appointment went well and the lady was very helpful and the engineer appeared on time and was also helpful and friendly and the job was done in a very satisfactory manner. So first class and would use again and recommend their services to anyone. Thanks Kerry and Johnie
Donald in Greater Manchester Posted on 22/03/2023 , work completed 22/03/2023
Boiler Fault
Customer Service
Quality
Value
We had an error code on the boiler of the house we just bought. The lady who answered our call was polite and helpful booking a call out for the next day, The engineer turned up on time and was friendly and clean and tidy both in his appearance and work. The work taken out was done in a timely and in-depth manner. We feel the price we paid was very fair for the work done. Happy to recommend to anyone.
Customer in Greater Manchester Posted on 09/03/2023 , work completed 02/03/2023
Thorough and conscientious
Customer Service
Quality
Value
Two radiators weren't working and were fairly quickly fixed, but when refilling the system airlocks developed throughout the system. The airlocks were mainly caused by the age of the system and lack of a bottle vent but the plumber spent 3-4 hours making the system work properly and didn't charge for the extra work. Couldn't be happier with the service, price and their conscientiousness
Nick in Greater Manchester Posted on 03/03/2023 , work completed 31/01/2023
Gas Boiler and Fire Serviced
Customer Service
Quality
Value
Just had the annual service for my gas boiler and fire . Excellent job as usual. Thank you Jonathan and also Kerry in the office.
Customer in Greater Manchester Posted on 22/02/2023 , work completed 22/02/2023
Perfectly Professional
Customer Service
Quality
Value
Called for help, duly obliged and came out within a few hours! Very helpful from my first call, kept me informed all the way through. Will certainly use again. Thank you.
Customer in Greater Manchester Posted on 21/02/2023 , work completed 13/02/2023
Fast and efficient
Customer Service
Quality
Value
Just had a flueless gas fire serviced by LGH. The engineer was very helpful and friendly, he explained what the equipment was and offered some safety advice. Very pleased with the service and I will definitely be using them again. Highly recommend.
Customer in Greater Manchester Posted on 20/02/2023 , work completed 20/02/2023
First Class Call Out
Customer Service
Quality
Value
Ian and the brilliant LGH team were able to fix my mum's faulty boiler last minute before Christmas after she was let down badly with her British Gas HomeCare Cover. My mum is a pensioner living on her own, and British Gas left her with no heating or hot water for 9 days during the cold snap, failing repeatedly to attend arranged appointments. Enter the boys from LGH, who repaired her boiler no problem at all, and made her Christmastime a whole lot more comfortable and warm! As always, the service provided was professional throughout, helpful, considerate, informative, and friendly. Can't recommend LGH enough! When it comes to boiler maintenance and repairs, my mum will now only use this local five-star firm. Well done LGH!
Customer in Greater Manchester Posted on 04/01/2023 , work completed 21/12/2022