LGH Plumbing & Heating Services Ltd

We knew right away that the installation of our new Worcester heat-only boiler was in good hands the moment Ian Hutchinson came out to quote the job for us. He was friendly and knowledgeable, and best of all he wasn't pushy in any way. The installation went ahead as scheduled, and was flawless despite the boiling having to be housed in a tight cupboard space. Scott and his assistant did a superb job with the installation. They were polite, courteous, and completed the work without any fuss. We had one small issue afterwards with some air trapping itself in the filter. I communicated it to Ian and he arranged for Johnny to come out to release the air trap. Johnny was also polite and friendly. Unfortunately, the issue returned the next day and this time Scott came out. He installed a couple of air vents onto the system to resolve the trapping air. His work was efficient, and his attitude was positive and helpful. Overall, we have the distinct impression that LGH puts customer satisfaction as a top priority, which is a refreshing change. We'll be signing up for our annual boiler inspection with LGH and using them again should we have any further heating requirements. Highly recommend.

My previous servicing was satisfactory but I felt that it was a side line to that company and I always had trouble booking. I was really impressed with the ease and speed of the booking procedure and the whole servicing operation by LGH and Jonathan was on time, efficient and thorough.

New larger boiler required to accommodate new extension along with hot water pressure issues throughout the property. Ian Hutchinson came out on multiple occasions and discussed the different options open to us. Once agreed work started and completed on the agreed dates. On day 1 Ian came over with Scott and Connor and explained the brief to the lads and laid out what would be happening over the 3 days. Quality of workmanship is excellent with all the plumbing carefully thought out and installed neatly. The lads kept their area clean and went the extra mile to ensure the installation looked neat and professional and that there was no/little mess during the works. The price was exactly as quoted and everything worked as it should first time. Cant fault the team at LGH.

I have just had my annual boiler service and as usually the men from LGH Plumbing and Heating Ltd that attended were professional, polite, knowledgeable and nothing was too much trouble for them. Thank you. I will definitely use them again.

I got three quotes to install a new combi boiler and radiators. LGH plumbing and heating came out top and I’m really happy that I went with them. The plumbers were fantastic. All old heating removed from the loft, all radiators replaced and boiler installed in two days. They were considerate throughout installation and cleaned and tidied up after themselves. All rubbish removed at the end of the job. And they made sure pipe work could be as discreet as possible. Extra thanks to Chris and Scott. Will use them now for annual service and any other jobs in the future. Thanks 👍🏼

I had the pleasure of using LGH Plumbing and heating to remove and then reinstate a radiator in my top bedroom. From initial observation and quote to actually doing the job the communication was good they came and took off the radiator so that the plasterer could complete his work then a week later came and mounted the radiator on another wall. Even though ours is an old house and nothing is straight forward the workman practiced social distancing and worked non-stop till the radiator was in place, he left the area clean and tidy and refitted the carpet. A pleasure to do business with you, and we will use you again if we need any plumbing work completing. Thank you

Came out same day, good service as usual. Wasn't getting hot water at full flow. Stripped down the diverter valve, cleaned and refitted it. Job done. Good value for money.

I have used LGH Plumbing & Heating for many years now. They are always reliable and professional, and their work is of the highest standard. This year they followed coronavirus guidelines which was very reassuring. I have recommended them in the past to family and friends and will continue to do so. Another excellent job, thank you Scott.

Serviced the boiler, made me aware of a couple of potential issues to be checked on the next service. Also found the solution to a problem with the flue that has been a nuisance for ages. Checked some radiators for leaks at my request and sealed a pipe. Friendly, helpful, polite and professional.

Repaired gas fire - recommended to order new thermo-couple direct from supplier so saved time having it on hand before the engineer visited. Clean neat job, works as new now. Also serviced boiler as it was due. Thorough job, Johnathan showed me the filter for extra assurance that the system was working well good to have that assurance in mid-winter. Always a really friendly efficient service - used LGH for 4 years now.