Knowledgeable and Professional
I am US based - Terry did furnace inspection and repairs for my flat in London without my having ever met him. Promptly responded to an emergency service - fitted in his schedule at a very short notice. Has been a great help for me as I have been communicating with him remotely. Overall very pleased with his knowledge and service. Recommend him highly!
Customer in Greater London
Posted on 30/03/2020
, work completed 30/03/2020
Recommended
Professional and prompt service
Terry was very helpful and professional when he responded to my call about my leaking boiler. He managed to fit me in within 30 minutes of calling him and fixed the leak promptly. Terry was very reassuring and I would not hesitate to call on him again.
Customer in Greater London
Posted on 24/06/2019
, work completed 14/06/2019
Recommended
Fault Finding on Boiler
Terry installed a new boiler approximately six years ago at my flat which I now rent out. When the current tenant was having difficulties the managing agent’s serviceman incorrectly diagnosed the problem and quoted an astronomical fee to replace all the pipework from the street! Knowing this seemed incorrect I asked Terry to diagnose as he installed the boiler originally. He found a basic fault and even arranged for Vaillant to come out later that same day to repair under warranty. Would recommend Terry to anyone as a professional and extremely experienced boiler technician.
Customer in Greater London
Posted on 28/05/2019
, work completed 17/05/2019
Recommended
Boiler Replacement
I had a leaking boiler. Terry had a look and advised it would be better to replace rather than repair. He provided a quote for replacing the boiler and carried out the works the following day. He was very efficient and professional.
Customer in Greater London
Posted on 23/04/2019
, work completed 15/04/2019
Recommended
Terry was a joy
Terry was efficient and arrived at the stated time. He was very happy for me to watch and ask questions. I would highly recommend him, he is careful and tidy worker and the job was done to a high standard.
Customer in Greater London
Posted on 27/03/2019
, work completed 22/03/2019
Recommended
Full Boiler Service
Terry is a professional tradesman who provides quality work at reasonable prices. He completed a full strip service on my boiler and did a great job. Would highly recommend him.
Customer in Greater London
Posted on 26/03/2019
, work completed 22/03/2019
Recommended
Professional
Rehung the radiators and got the heating system working after building work so I could move into my new house
josephine
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Boiler Service
Terry came to do the annual service on our boiler and system etc, as usual an excellent job was done and everything was left clean and tidy. Terry is very friendly & always explains what he has done which in this day and age is a rarity. I totally recommend this company!
Tobyduke1
Posted on 28/10/2018
, work completed 28/10/2018
Recommended
Boiler replacement
Terry did a really professional job in installing of a our replacement domestic boiler. He gave us independent advice on the most suitable boiler for our house. His workmanship was neat and tidy and technical difficulties were explained and overcome. We are very pleased with the results, which were absolutely first rate.
GeraldTurner
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Boiler Service & replacement of kitchen and Cloakroom taps
Terry was efficient, tidy and punctual; he did the jobs well and charged what he had quoted, which was a fair price for the work. He is a really nice, honest tradesperson, so I'm happy to recommend him.
Jennifer Harrison
Posted on 06/10/2018
, work completed 06/10/2018
Recommended
Quick response and very impressive
Terry is polite, friendly and clearly knows what he is about. He fixed the problem in next to no time and had the required spare part on his van thus saving me inconvenience and further labour charges.
Lowe
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Professional efficient and prompt
Terry efficiently and patiently got on with the job at hand when came to fix the bathroom tap; he also identified a faulty isolation valve which he replaced on the spot leaving everything in excellent working order.
Varvara
Posted on 08/07/2018
, work completed 08/07/2018
Recommended
new gas boiler installation
Terry did an excellent job for us, taking great care that we had exactly the right boiler to suit our property and our requirements. He was very reliable and tidy and completed the work in good time. He explained everything in detail and could not have been more helpful. We will certainly call upon his services again for any plumbing or heating requirements and have no hesitation in recommending him to others.
Which? Trusted Traders Consumer
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
Friendly, expert service.
Getting a heating engineer in is no one's idea of a good time, but Terry made it pretty painless. He diagnosed a mildly mysterious fault with my combi boiler, obtained the replacement part at the best price and returned to fit it and to see to all the other bits of maintenance needed. I considered the price for the job very reasonable. This was only a couple of weeks ago, but if anything went wrong, I am confident Terry would be back to sort it out. A highly professional, personable standard of service and I learned quite a lot about boilers in the process (which I have now forgotten).
Derek Maddison
Posted on 16/06/2018
, work completed 16/06/2018
Recommended
New Boiler fitted-Wow !!
Terry fitted a new boiler for me .He was courteous,punctual and worked to his predicted time scales.He made valuable recommendations prior to the work, recommendations clearly in my interest not his. The disruption to my household was minimal.Upon completion all debris was removed. He was immaculately clean and tidy.His technical knowledge and advice,communicated to me in understandable terms, was of the highest caliber. His craftsmanship was top draw and his pipework has to be seen to be believed.His charges were very reasonable considering the first class job done. He has subsequently displayed great after care with meaningful communication with me.Would I recommend him-YES,YES and definitely YES,Marks out of ten,eleven !! Contact him well in advance because he will be in high demand.You will not be disappointed.
Miles
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Excellent as ever!
Terry replaced our boiler a couple of years ago, since when we have not had a moments trouble. Last week we had a new unvented hot water cylinder installed by Terry. Once again his service was excellent, considerate, professional and reliable, with the minimum of disruption! Well done Terry. Michael
Silver
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
A considerate, courteous and careful expert
Terry is an expert heating and plumbing engineer, who teaches students as well as running his own business. He knew he was competing against 2 other firms, one of which is also a Which? Trusted Trader. He warned us he would be the most expensive! In fact, his estimate was the lowest! But we employed him because on top of the recommendations on this page he was so knowledgeable about all the safety requirements of a complete boiler replacement where the boiler is situated in an internal cupboard off a bedroom. I have put a carbon monoxide meter in the room, and it constantly registers ZERO. The whole installation is first class and entailed also installing thermostatic baths taps and shower. Highly recommended.
6172jdm
Posted on 17/04/2018
, work completed 17/04/2018
Recommended
The quickest response from a trader
The trader was both very efficient and pleasant to deal with and very reasonably priced. We would highly recommend this company on the service and work they carried out for us
Pamela Hall
Posted on 25/03/2018
, work completed 25/03/2018
Recommended
Removal of gas pipe
Terry came and removed an old gas pipe in a bedroom which was making the installation of new flooring difficult. He came on the day that he said he would and dealt with it quickly even though he had been busy with emergency call outs. He was professional and efficient and good humoured in spite of a long day. The cost was very reasonable.
Cartlidge
Posted on 16/03/2018
, work completed 16/03/2018
Recommended
Repair to boiler
I called Terry Lambert and within an hour he was at my door. He started work and found the leak and repair it in no time at all, he is a very professional plumber . I also asked him about the radiators, if he could change them to new ones, he did this and will be sending me an invoice of the costs. His charges are very reasonable. Thank you Terry
Gail Cardwell
Posted on 02/10/2017
, work completed 02/10/2017
Recommended
Fantastic job
Terry is a very professional tradesmen. We started to refurbish our property and needed a condemned boiler and old piping work replaced and brought up to modern standards. The end result is a completely new system and superb, neat and functional pipe work. Would highly recommend Terry.
TWalk217
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
True Professional
A courteous gentleman, and absolute professional. Great job, followed by perfect aftercare.
ashkan
Posted on 17/09/2017
, work completed 17/09/2017
Recommended
Prompt, reliable and friendly
Terry came, to the minute, when he said he would and in very short order had cleared up the problem- a blocked kitchen waste pipe which had caused a flood of the smelliest water imaginable. Most helpfully, he explained all that he was doing as he did it, and left the kitchen much cleaner than he had found it. Couldn't have been better; 5 stars on every count!
Bernard Robinson
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Amazing in every way
Terry was professional, speedy and just a lovely person to deal with. He reconstructed our pipework from top to bottom, moving our entire archaic water system from the top of the house to the cellar, fitted a great new pump system and boiler, and did it all very quickly and with minimal impact to our lives. Our friends and tradesmen came round to admire his handy work - the pipework is something else. The pressure and heat in our water now is fantastic, over four levels in the house and to all three bathrooms. Terry also really cares about customer happiness and is responsive to questions. I couldn't recommend him more.
paulajc
Posted on 04/07/2017
, work completed 04/07/2017
Recommended
Good work, nice, calm, personable
Terry did a boiler check for us and then some work fitting a new thermostat. We found him professional, calm and efficient and would recommend him to anyone.
Luisa, Surrey
Posted on 01/06/2017
, work completed 01/06/2017
Recommended