Terry Lambert
Terry Lambert, Plumbing and Heating Engineer is the most trustworthy, kind and diligent heating expert. Most gas engineers I had called out in the past said that the boiler was unfit for use and the 8 metre flue run an impossible job. Terry came round and went through all the options. He also fitted in the work between other jobs at the weekend. Now I have hot water and radiators that work. Terry Lambert is kind, quiet, hard working and the most dedicated workman I have come across. Book him and you will not regret it.
Customer in Surrey
Posted on 15/10/2020
, work completed 05/10/2020
Recommended
Tricky job done at short notice
My mother's old boiler finally packed up - she had no heating and no hot water. I found Lambert Plumbing and Heating through Trusted Traders. Despite the busy time of year, Terry gave up his weekend to do a major installation at short notice and dealt capably with numerous challenges. (The old boiler was situated in a hugely inconvenient location, near the centre of a small block of flats with an 8m run to the outside wall and no flue inspection hatches). She now has a lovely new Worcester Bosch compact combination boiler installed in a different location. I'm very pleased with the service he provided and will not hesitate to recommend Terry to my friends and colleagues. Terry, thank you for looking after my mum so well.
Customer in Surrey
Posted on 14/10/2020
, work completed 05/10/2020
Recommended
greatly recommended
i have had my boiler installed 10 years ago by Terry .It has been a difficult job with changing all the pipes from one side of the flat to the other and several other obstacles which made other teams to reject the job as too complicated. Terry not only didn't fear to take the job but he had finished it in 2 days . He is very knowledgeable, efficient, focused, and he works very tidy. I was so pleased with the way he works that i have never used anybody else to to look after my boiler since. He is very prompt with emergency situations and sometimes even gave me guidance over the phone for minor problems which he didn't need to attend. Highly recommended.
Monica in Surrey
Posted on 18/07/2020
, work completed 28/04/2020
Recommended
Excellent Service for our Boiler.
Terry was recommended by someone we knew. When our Worcester boiler was not keeping pressure and the radiators were all checked and ok for air, I didn’t know what was wrong, my usual plumber had turned off his phone. I contacted Terry and he was really approachable and helpful when I called and gave me pricing without even asking and said to text him with my details. After doing so he contacted me a few days later to arrange a date and came to do the boiler service. This was much needed, the unit was stripped and the leak found and part replaced, he showed me what he was doing and obviously is passionate about his work. The boiler was serviced and re pressurised and now works perfectly. He was very tidy and enjoyed having a chat as well. Would use his services again in an instant. Thanks so much- and I appreciate you also tightening my leaking outside tap- that was a great help so I can water the garden.
Customer
Posted on 27/05/2020
, work completed 06/05/2020
Recommended
New boiler
I have being using Terry for over 5 years to regularly service and repair my boiler. Initially, when I moved into my flat I went through a lot of different engineers, who either continually misdiagnosed or kept trying to get more money out of me, that is until I found Terry. He has been able to diagnose and repair my boiler when others have failed. He also charges a much more reasonable price to do so. Recently the boiler (this is an old boiler) has been playing up. So I contacted Terry to come take a look. He talked me through the issue and explained that the work would cost about half what a new boiler would set me back, but as the boiler was getting on and said he could not guarantee that something else would not go wrong. He explained that the new boiler would come with a guarantee. Terry kept in contact with me that day, discussed my options, requirements and various pricing and gave me a quote that afternoon, having had my parents boiler replaced last year, I can say it was very fair. Due to where the old boiler was seated I want the new one is a slightly different location, which involved moving a cupboard. Terry arranged for the cupboard to be taken down and put back up in the new position and because he had taken the time to identify what I wanted, this was all covered by the original quote, no additional/hidden charges. I will continue to use Terry and am happy to recommend him.
Customer in Greater London
Posted on 09/04/2020
, work completed 08/04/2020
Recommended
Boiler replacement
Terry recommended a replacement during a recent annual service for my old combi boiler, which was identified to have been leaking through the heat exchanger. He didn't charge for the annual service and suggested a like-for-like replacement rather than upselling and provided a quote for pretty promptly and was patient in explaining different options for accessories. He was punctual on the day and clearly explained the steps he was going to take. As he was mixing pointing for the external wall he was even kind enough to fix the pointing above my bedroom window. After the installation I found an issue with the filling loop repressuring the boiler excessively. It was unconnected to the installation but Terry followed up on the phone and came out in person to check the issue for me in any case. I am pleased with his dedication to a providing a quality service. Would recommend him if you're after a knowledgeable and reliable tradesman.
Customer in Greater London
Posted on 07/04/2020
, work completed 09/03/2020
Recommended
Friendly and reliable
Terry completed a checkup on my boiler and kept me fully informed on progress throughout. I was very pleased to get a full update on the status with clear understanding and informative advice on ongoing care and maintenance. Terry is a complete professional and I would definitely recommend his expertise to contacts and friends.
David
Posted on 03/04/2020
, work completed 28/03/2020
Recommended
Nothing he doesn’t know about Heat Engineering
Terry did a boiler and heating installation for me about ten years ago. That was a great job but since then he’s become very technically aware and is at the forefront of the industry. If there’s a tricky job or something where perhaps other advice doesn’t seem right, I’ll always do my best to get Terry to do the job.
Customer in Greater London
Posted on 01/04/2020
, work completed 27/03/2020
Recommended
Knowledgeable and Professional
I am US based - Terry did furnace inspection and repairs for my flat in London without my having ever met him. Promptly responded to an emergency service - fitted in his schedule at a very short notice. Has been a great help for me as I have been communicating with him remotely. Overall very pleased with his knowledge and service. Recommend him highly!
Customer in Greater London
Posted on 30/03/2020
, work completed 30/03/2020
Recommended
Professional and prompt service
Terry was very helpful and professional when he responded to my call about my leaking boiler. He managed to fit me in within 30 minutes of calling him and fixed the leak promptly. Terry was very reassuring and I would not hesitate to call on him again.
Customer in Greater London
Posted on 24/06/2019
, work completed 14/06/2019
Recommended
Fault Finding on Boiler
Terry installed a new boiler approximately six years ago at my flat which I now rent out. When the current tenant was having difficulties the managing agent’s serviceman incorrectly diagnosed the problem and quoted an astronomical fee to replace all the pipework from the street! Knowing this seemed incorrect I asked Terry to diagnose as he installed the boiler originally. He found a basic fault and even arranged for Vaillant to come out later that same day to repair under warranty. Would recommend Terry to anyone as a professional and extremely experienced boiler technician.
Customer in Greater London
Posted on 28/05/2019
, work completed 17/05/2019
Recommended
Boiler Replacement
I had a leaking boiler. Terry had a look and advised it would be better to replace rather than repair. He provided a quote for replacing the boiler and carried out the works the following day. He was very efficient and professional.
Customer in Greater London
Posted on 23/04/2019
, work completed 15/04/2019
Recommended
Terry was a joy
Terry was efficient and arrived at the stated time. He was very happy for me to watch and ask questions. I would highly recommend him, he is careful and tidy worker and the job was done to a high standard.
Customer in Greater London
Posted on 27/03/2019
, work completed 22/03/2019
Recommended
Full Boiler Service
Terry is a professional tradesman who provides quality work at reasonable prices. He completed a full strip service on my boiler and did a great job. Would highly recommend him.
Customer in Greater London
Posted on 26/03/2019
, work completed 22/03/2019
Recommended
Professional
Rehung the radiators and got the heating system working after building work so I could move into my new house
josephine
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Boiler Service
Terry came to do the annual service on our boiler and system etc, as usual an excellent job was done and everything was left clean and tidy. Terry is very friendly & always explains what he has done which in this day and age is a rarity. I totally recommend this company!
Tobyduke1
Posted on 28/10/2018
, work completed 28/10/2018
Recommended
Boiler replacement
Terry did a really professional job in installing of a our replacement domestic boiler. He gave us independent advice on the most suitable boiler for our house. His workmanship was neat and tidy and technical difficulties were explained and overcome. We are very pleased with the results, which were absolutely first rate.
GeraldTurner
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Boiler Service & replacement of kitchen and Cloakroom taps
Terry was efficient, tidy and punctual; he did the jobs well and charged what he had quoted, which was a fair price for the work. He is a really nice, honest tradesperson, so I'm happy to recommend him.
Jennifer Harrison
Posted on 06/10/2018
, work completed 06/10/2018
Recommended
Quick response and very impressive
Terry is polite, friendly and clearly knows what he is about. He fixed the problem in next to no time and had the required spare part on his van thus saving me inconvenience and further labour charges.
Lowe
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Professional efficient and prompt
Terry efficiently and patiently got on with the job at hand when came to fix the bathroom tap; he also identified a faulty isolation valve which he replaced on the spot leaving everything in excellent working order.
Varvara
Posted on 08/07/2018
, work completed 08/07/2018
Recommended
new gas boiler installation
Terry did an excellent job for us, taking great care that we had exactly the right boiler to suit our property and our requirements. He was very reliable and tidy and completed the work in good time. He explained everything in detail and could not have been more helpful. We will certainly call upon his services again for any plumbing or heating requirements and have no hesitation in recommending him to others.
Which? Trusted Traders Consumer
Posted on 20/06/2018
, work completed 20/06/2018
Recommended
Friendly, expert service.
Getting a heating engineer in is no one's idea of a good time, but Terry made it pretty painless. He diagnosed a mildly mysterious fault with my combi boiler, obtained the replacement part at the best price and returned to fit it and to see to all the other bits of maintenance needed. I considered the price for the job very reasonable. This was only a couple of weeks ago, but if anything went wrong, I am confident Terry would be back to sort it out. A highly professional, personable standard of service and I learned quite a lot about boilers in the process (which I have now forgotten).
Derek Maddison
Posted on 16/06/2018
, work completed 16/06/2018
Recommended
New Boiler fitted-Wow !!
Terry fitted a new boiler for me .He was courteous,punctual and worked to his predicted time scales.He made valuable recommendations prior to the work, recommendations clearly in my interest not his. The disruption to my household was minimal.Upon completion all debris was removed. He was immaculately clean and tidy.His technical knowledge and advice,communicated to me in understandable terms, was of the highest caliber. His craftsmanship was top draw and his pipework has to be seen to be believed.His charges were very reasonable considering the first class job done. He has subsequently displayed great after care with meaningful communication with me.Would I recommend him-YES,YES and definitely YES,Marks out of ten,eleven !! Contact him well in advance because he will be in high demand.You will not be disappointed.
Miles
Posted on 15/06/2018
, work completed 15/06/2018
Recommended
Excellent as ever!
Terry replaced our boiler a couple of years ago, since when we have not had a moments trouble. Last week we had a new unvented hot water cylinder installed by Terry. Once again his service was excellent, considerate, professional and reliable, with the minimum of disruption! Well done Terry. Michael
Silver
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
A considerate, courteous and careful expert
Terry is an expert heating and plumbing engineer, who teaches students as well as running his own business. He knew he was competing against 2 other firms, one of which is also a Which? Trusted Trader. He warned us he would be the most expensive! In fact, his estimate was the lowest! But we employed him because on top of the recommendations on this page he was so knowledgeable about all the safety requirements of a complete boiler replacement where the boiler is situated in an internal cupboard off a bedroom. I have put a carbon monoxide meter in the room, and it constantly registers ZERO. The whole installation is first class and entailed also installing thermostatic baths taps and shower. Highly recommended.
6172jdm
Posted on 17/04/2018
, work completed 17/04/2018
Recommended