Langdon Roofing Ltd

The recent high winds damaged the shed roofing allowing water ingress. My neighbor had recently used Jake and so I was happy to use him and his team. Came around very quickly, presented the estimate within hours - we agreed a date and the team came on time, were charming and polite and did a first rate job. Thoroughly recommend Jake and the team.

I lost a ridge tile in a recent major storm. I contacted Langdon Roofing because of their Which? Trusted Trader status. Jake quickly got back to me and provided a quote, based on photos & access details. A date was arranged for the following week. That was delayed by a day, due to the weather affecting a previous job, but the guys came the next day and replaced the damaged tile and reseated another tile. It was good to get a prompt response to repair the roof after such a major storm.

Very pleased with reliability, punctuality, standard of work and courtesy of all involved. Efficient and timely communications and speedy delivery. Would definitely recommend.

Langdon Roofing Ltd replaced old fascias, soffits and barge boards with UPVC, replaced gutters and downpipes and resurfaced a lower level flat roof. The team worked hard and efficiently, clearing up well after themselves. They were polite and ready to answer questions, offering advice when the extent of a damaged roofline could be assessed and discussing options. Two minor issues raised after completion were rectified swiftly to my complete satisfaction and I am very pleased with the result.

We were very disappointed by their lack of knowledge on how to convert a cold flat roof to a warm flat roof. - The cold roof ventilation wasn't closed off, - No upstands so the water was streaming off both sides of the flat roof, - There was huge ponding all over the roof, - Missing/lose facia boards, - Gutters weren't raised so water was running behind them, - Vertical tiles slipping off as well as other issues. It took Langdon Roofing more than 10 months and 2 re-works to do the work correctly and with the correct materials. They postponed the original work 3 times, disappeared to a different job after the first day and postponed the re-work 2 times. Trader refused to come out when we raised issues, and the customer service throughout was poor: don't answer their office phone, take days to reply to emails, didn't keep promises made, lots of procrastination and tried to deceive us on warm roof construction. After the original work had been completed in March they left our gutters full of debris and off-cuts, these were also on our neighbours' property, one of our downpipes was completely blocked, nails left all over our patio, French Doors covered in Bitumen and they swept a lot of grit into the pebbles on the side of our house. We had to revert to using the NFRC Ombudsman Arbitration Service to get Langdon Roofing to complete the required work. It took us more than 10 months to get the roof we paid for, and we had to fight all the way.

Jake was the first quote we obtained. From the moment he arrived (exactly when he said he would), he stood out as being totally professional, polite, friendly, and went to great lengths to show us what our problem was, including climbing up into the loft, onto the roof and taking photos. He explained the options, and under no pressure we chose to have a new roof. His team were excellent. They arrived on time every day, worked hard, did not waste any time, were equally polite and communicative, and the whole job was completed within 10 days, partly thanks to a good spell of weather. They were tidy and cleared up thoroughly at the end. Jake himself attended at the appropriate moments to oversee the project, and at the end, to ensure the work was to his required standard. We could not be happier with the result, and the way we were dealt with throughout. We have no hesitation in highly recommending Langdon Roofing Ltd to everyone.

Leaking chimney. Jake gave sound advice in that the chimney (back of property) which is not in use and will never be used could be removed instead of repaired. This meant that we would never have an issue with the chimney again and also, bonus, it would be less costly. The guys turned up, mmmmm, a little later than expected and carried out the work slightly differently to what we thought but, nevertheless, have done a great job. They managed to match the existing tiles of a 1956 built house pretty well. They worked diligently and cleaned up really well. They were lovely, friendly and polite. From start to finish it has been a pleasure to have Langdon Roofing take care of our property. Definitely recommend. It is a joy when you feel you can trust a company.

As this is a listed building, one has to make sure suppliers are aware of the requirements. Jake quickly and professionally assessed the problem and recommended how to sort it out. His team arrived on time and did a beautiful job, removing all old plastic guttering and sundry poles masquerading as downpipes and replacing the whole rainwater system. The guys were a pleasure to have around and the whole house looks so much smarter, it has made a real difference. Good value too. I would certainly use them in future when the roof needs work.

Langdon Roofing were efficient and carried out the work in a timely manner and to a high standard. Thank you.

The crew arrived early on the agreed date and got to work after checking out what was to be done. In addition to installing the vent tile, they connected it up in the loft for me. They even noticed one bright new replacement tile on a different part of the roof and replaced it with the weathered tile removed for the vent tile so that it did not stand out. They cleaned up well after the moss removal and took everything away with them. All the crew were polite, friendly and helpful. I would use them again for any roofing work I have in the future.