LazyLawn® North West

Work cared out well ,lawn looks great, cleared up and let everything neat and tidy would recommend,job well done

Overall a fairly good job, visually looks fantastic but on closer inspection there are high spots and irregular lines, which is surprising as they didn't use any spirit level.Didn't see any point in raising the issue as communication from day 1 of installation was very poor, and I really don't think returning and digging up 10 tonnes of hardcore and granite would have ended with a good result. I totally understand that previous jobs can over run and therefore installation date may alter, but to be given 20 minutes notice that they the installation was going to be a day later was very frustrating as time had been especially taken off. I was however told all materials would be delivered on the day, so after receiving the rolls of grass and skip I waited until 430 pm before I emailed Hannah to find out what time the hardcore and granite dust would arrive, no response. I was to discover the next morning at 6:40am that the 7 tonnes of hardcore and 4 tonnes of granite dust were now here!! Still no response from Hannah. It wasn't much fun having a skip on the drive for a week after the completion either. I paid the remaining amount on the 10th September and as I hadn't heard anything 6 days later I emailed Hannah again to ask if I would receive acknowledgement or an invoice. Almost 4 weeks later I received an invoice and a request to leave a review. So to sum up, not a bad job, I reckon I could have done better, but communication was very poor.

We got several quotes for artificial lawns, but went with Lazy Lawn as they seemed the most professional and best finish (although highest quote). The lawn was completed on time and the grass itself is great. The lads installing were rushed at the end of day 2, as they spent the best part of 2 days waiting for materials to arrive. When we looked out at 5:30pm everyone had gone, however when we looked at it the amount of stone and granite underneath meant it was raised around 3inches higher than the surrounding patio slabs on all sides making it look and feel like a small hill and not what we expected. We contacted Lazy Lawn who said this was how it was supposed to be to allow for sinking. After reading Lazy Lawns text online we found the standard to be around 2cm and also had friends who had this fitted without being raised. Josh agreed to come over and look at the lawn, but took 2 failed visits to eventually arrive, but agreed to come and rectify. We are now 6 weeks on and still hasn’t been rectified. We have waited in 3 times for several days at a time when we were promised someone would be over to rectify. We’ve now told them not to bother coming over as it all seems to be a game of promising to come over and no one turning up, so we forget about it. Lazy Lawn win. Poor customer service should you have a problem. I wasn’t aware until we paid our deposit, but you’re not actually dealing Lazy Lawn (despite the Lazy Lawn email address) but a franchise installer.

We are absolutely over the moon with the job that Josh and Dean did to our garden. Nothing was too much and they sure worked hard on the hottest March day for 50 years! We have shown it to a few friends and others on facebook and they are stunned at how nice it has all come together and the lawn was the last piece. We've been told it looks like it belongs in a magazine shoot! Lol. So thanks again for all your help, you will all be so highly recommended. You get what you pay for with Lazy Lawns, the groundwork involved before the grass even went down was so thorough we were amazed! Very professional company from start to finish.

Lush! After having some building work to the house, our garden resembled a war zone thanks to our 2 dogs digging tunnels. Best decision to go for artificial grass but it an even better to go for LazyLawn North West. Fantastic client service from Josh from the 1st quote to the fantastic end result. Dain the man did the work over 3 days - polite, meticulous & very hardworking- he ensured that the grass was installed to perfection. Good quality looking grass. Highly recommend. Thank you.

Excellent service. We chose the WonderYarn 36mm, Josh and his team were really professional throughout the installation, leaving everywhere clean and tidy when finished .The product is superb and our garden now looks absolutely wonderful, would recommend to anyone,

We're really enjoying our very low maintenance garden. It has made such a difference and we actually now use the garden. No more cleaning the paving stones. We chose the WonderYarn 26mm and so far it has not disappointed. It does spring back after moving items which have been on it for a while. Easy to clean and even after having a lot of rain it drains well and has not lifted. The fitters were really good, efficient, shaped the lawn around the tree when asked. Worked really hard to finish the garden in a day and cleaned up after themselves. Not the cheapest of the quotes but with a 10 year guarantee LazyLawn seemed the best company to use. We would definitely recommend them.

Brilliant service, Hannah provided the quote and explained everything about their product and service for us - nothing was too much trouble, we chose the WonderYarn 26mm, Josh and Chris did the fitting and were really professional throughout the installation, they've done an amazing job. The product is superb and our garden now looks absolutely wonderful, would recommend to anyone, thank you so much for all your hard work! we love it!

It was a big step to have my lawns taken up and replaced with artificial grass but I needn't have worried the lawns looked superb when they were completed,I chose signature grass which looks really good and natural.The team installed it really well and and were very tidy,a really great job.

Excellent service from initial contact with Hannah and Josh to the installation team who worked under the hottest conditions doing the job. We had wonderyarn 26mm laid and a resin border all around the patio, all work was done during hottest spell this year but the lads done a great job, on time and nothing was too much trouble. All queries were answered right away. Back garden now looks fantastic and just how we wanted it. Would highly recommend Hangar, Josh & the Team. Many thanks.