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Leodis Stairlifts Ltd

5.0

78 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

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About

Established in 1991, Leodis Stairlifts supply and install stairlifts across the North of England.

For 30 years, we’ve been helping people regain independence within their own homes.

Our team of expert engineers and surveyors will find the perfect stairlift for you, no matter what challenges your stairway presents - straight, curved, even outdoors.

With Leodis there’s no pressure whatsoever. We never cold call or use high pressure tactics. We leave you a brochure, a price for both a new and reconditioned stairlift and then we leave you alone!

With a range of new and reconditioned models we’ve always got a quality stairlift to match your budget and staircase. If you only need a stairlift for a short time, we also specialise in stairlift rentals.

-Free no obligation home survey
-Competitive price
-No pressure sales - we leave you alone
-Stairlifts from leading manufacturers
-Next day installation available
-Engineers on call 24 hours a day, 7 days a week

What we do

  • Disability and mobility

    • Stairlift Engineers
    • Stairlifts
  • More Services

    • handicare and acorn stairlifts
    • stairlift rental and removal

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
78 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Stairlift installation
Customer Service
Quality
Value
Highly recommend. I contacted Leondis with a view to having a curved stairlifts rail fitted. They couldn't be more efficient from start to finish from first contact to completion of contract. The engineer came on time was meticulous in every aspect of the process. Demonstrated how to use the chair and safety factors Both he and Claire - Original contact are delightful. Absolutely no complaints whatsoever. First class Company.
Customer in Tyne and Wear Posted on 16/05/2025 , work completed 09/05/2025
Stairlift installation
Customer Service
Quality
Value
Very good service from this company. The installation was carried out quickly and efficiently and the fitter then tested the stair lift and showed us how to operate it. Really pleased with this service.
Customer in Greater Manchester Posted on 15/04/2025 , work completed 26/03/2025
Excellent service
Customer Service
Quality
Value
Newcastle Leodis excellent service from start to finish definitely deserves a five star review. From the initial phone call , to Russ the surveyor and Ryan the installer all very professional and knowledgeable No pressure and each step of the process very clearly explained. So impressed with Russ placed the order that day. Ryan did the installation and was fantastic taking the time to explain how the chairlift worked and answered all our questions. Leaving a sheet on the operation of the lift and explanation of the codes. Highly recommend the company you will not be disappointed.
Customer in Tyne and Wear Posted on 25/11/2024 , work completed 29/10/2024
Bungalow or stairlift?
Customer Service
Quality
Value
There are milestones in your life! When you reach three score and ten and you proudly display the scars of hip and knee transplants you inevitably start to think bungalow. But life has taught you that a house is only as good as your neighbours and neighbourhood so you quite rightly do not want to jump into the unknown. The solution is a stairlift! Grants are means tested so you search the Internet. Once the tracking cookies report back to their masters that you are looking on line the battle to dip into your retirement fund commences at full throttle. I limited the number of applicants allowed into our house to ‘measure up before we quote’ to six. Maybe I was being too fussy but all the operatives that came to ‘measure up’ were really salesmen in disguise. I was paying and I was determined to evaluate their offers carefully and finally settled on Nigel from Leodis. Everything went smoothly to plan and payment over the phone after in house training was effortless. Two years warranty and twenty four hour call out is good aftersales service but you must be happy with beige faux leather seating!
Customer in Lancashire Posted on 20/07/2024 , work completed 19/07/2024
Fantastic, efficient and friendly service
Customer Service
Quality
Value
Recently required a stairlift for my elderly mother, from the initial call for someone to come out and provide a quote to the fitting everything was excellent. The call centre staff were lovely, friendly and polite. Russ give a no obligation quote and true to his word, did not push for a sale. He was friendly, accommodating and caring without being over the top. The fitter was very pleasant, answered all of our questions and didn’t leave until we knew how everything worked. Couldn’t fault them at all.
Customer in County Durham Posted on 25/04/2024 , work completed 26/02/2024
Very professional company
Customer Service
Quality
Value
Leodis we’re contacted for a quote for a stairlift after reading other positive reviews about them. They were very genuine and professional from the start with clear communication, no sales hype and no pressure. They came out to measure promptly gave us options and a quote. They then just left it up to us to decide. When we recontactef they completed the work as agreed, swiftly and only wanted payment when they knew we were happy with everything which we were. My mum is loving her new stairlift and we know we can contact them easily for a quick response if ever any problems do arise. Leodis stood out from the start from other stairlift companies contacted. Highly recommended.
Customer in South Yorkshire Posted on 01/03/2024 , work completed 01/12/2023
Leodis Stairlifts Ltd review
Customer Service
Quality
Value
I had a stairlift installed by Leodis Stairlifts a about month ago as my wife was having increasing difficulty in negotiating the stairs. They arranged a preliminary visit by their surveyor to explain the alternative products available and he left us with all the details of how the work would be carried out together with a well illustrated brochure and costing. He also explained the after sales service and warranty offered. I decided to go ahead with a reconditioned item which we have found to be totally acceptable. The installation was carried out very efficiently by a competent and friendly engineer in about four hours. He explained and demonstrated the operation of the stairlift before leaving. We are very pleased with the result, which is very neat and tidy, and have found it helps greatly with our problem. The cost was as the initial quotation. I am happy to recommend Leodis Stairlifts Ltd.
Customer in West Yorkshire Posted on 26/07/2023 , work completed 26/06/2023
Honest, reliable and fair priced
Customer Service
Quality
Value
Leodis stairlifts fitted a stairlift at my dads house. I had two quotes and went with Leodis, not because it was the best price (which it was) but because they were straightforward and honest and knew what they were doing. It has been in now for a few weeks and I am more than happy with it.
Stephen in Greater Manchester Posted on 25/07/2023 , work completed 03/07/2023
A good investment
Customer Service
Quality
Value
Our reconditioned Leodis stairlift works very well and is beautifully engineered, with lots of safety features. It only took a morning to install. The battery trickle charger is plugged into a 13amp power point so it is always On and ready to use. There are two remote controllers, one for upstairs and one for downstairs, as well as an Up and Down switch for use when sitting on it. The seat and arm rests fold up out of the way when its not in use. The track retracts out of the way at the foot of the stairs, so is not a trip hazard. Its great for moving heavy loads up and down our steep stairs, e.g. washing! My wife and I are well into our 80's and one of us is beginning to have walking difficulties, so we will use our stairlift in the future, when we actually need it.
Customer in North Yorkshire Posted on 30/06/2023 , work completed 05/06/2023
A very neat and tidy install.
Customer Service
Quality
Value
I had a stairlift installed in my Father's home which was first class. There were no problems at all with the installation and the engineer was very professional and explained in detail the type of stair lift. I would have no hesitation in recommending Leodis for their professionalism.
Customer in Tyne and Wear Posted on 27/06/2023 , work completed 26/05/2023
Replacement chair
Customer Service
Quality
Value
My mam had a stair lift that no longer suited her deteriorating health issues so Russ from Leodis Stairlifts Ltd came out to see us. He was friendly, polite, totally professional, very knowledgeable and was able to offer a solution that would help her plus fit in with her budget. The new stair lift is able to move around the corner at the bottom of the stairs allowing my mam to get off her stair lift at ground level. The stairlift is so easy for her to use as she has restricted mobility in her hands plus she feels very comfortable whilst sitting in it. The whole process dealing with this company from start to finish was very easy, professional and hassle free. They stated what time and date it would be fitted and we were given a contact telephone number should we need it (which we didn’t) The man who came to fit it was very helpful and tidy and he ensured my mam was fine using it before he left. A follow up call by Russ was received who rang to check we were happy with our purchase. I would highly recommend this company to anyone who is looking for a stairlift provider.
Customer in Tyne and Wear Posted on 01/06/2023 , work completed 05/05/2023
Replacement stairlift.
Customer Service
Quality
Value
My elderly mum thought this review would help any other elderly people who rely on a stairlift .she had an old stairlift that had come to the end of its life and began to panic because it kept stopping half way up. I found Leodis stairlifts online and gave them a call within three days an engineer was out to measure up. Gave all the information my mum needed about a new lift and the same week they fitted it the young fella that fitted it did an excellent job and was very polite, he removed the old stairlift and took it away the work was very neat and tidy. He demonstrated how it worked and made sure she understood. A week later an after-call to make sure all ok. On-time, on budget I would highly recommend this firm.
Customer in Lancashire Posted on 09/01/2023 , work completed 20/11/2022
stairlift installation
Customer Service
Quality
Value
After my 98-year-old mother fell and broke her leg, we needed to install stairlifts in her Victorian terrace house to enable her recovery. As a Which recommended trader Leodis Stairlifts were our first choice for the work, and we have been very pleased with their prompt and friendly service. The survey and explanations were detailed and very helpful, and the work was carried out within a few days and at the agreed cost by two very friendly and efficient installers. They demonstrated the stairlifts before leaving and we have since had a followup call from Leodis Stairlifts to check that all is well. We would not hesitate to recommend this firm to other potential customers.
Customer in North Yorkshire Posted on 04/12/2022 , work completed 07/11/2022
The trader replied (on 07/12/2022)
Thank you for choosing Leodis Stairlifts, and for taking the time to write such a positive review. We're delighted to hear that you had such a positive experience with us from start to finish. It's feedback like yours that encourages us to continue delivering the highest standards of customer service. We appreciate your kind words, and we hope you'll recommend us to your friends and family should they ever need a stairlift. Thank you again, from all the team at Leodis
Installation of a stair lift
Customer Service
Quality
Value
Following my wife's fall and damaged hip, we decided to get a stairlift. A lady in an adjacent bed at Harrogate hospital to my wife spoke highly of Leodis stairlifts. A very nice surveyor came and was very helpful without being 'pushy' in any way and we have acquired a stair lift . The installer did an excellent job and we are very pleased we chose Leodis and can highly recommend them.
Customer in North Yorkshire Posted on 22/11/2022 , work completed 10/11/2022
The trader replied (on 24/11/2022)
Thank you for choosing Leodis Stairlifts, and for taking the time to write such a positive review. We're glad to hear that you're pleased with your stairlift, and that our surveyor was helpful. We appreciate your recommendation, and we hope you'll continue to be happy with your lift for years to come.
Respectful and professional
Customer Service
Quality
Value
What a fabulous experience!. Super responsive from initial enquiry to installation. Kept us updated along the way with absolutely no pressure to buy. Totally respectful and professional from the initial survey visit, which was very informative with clearly defined options fully explained to the installation engineer finishing ahead of schedule with not an ounce of dust and minimal distribution. I cannot speak more highly of Leodis Stairlifts who displayed exceptional customer service and strong family values. Thank you
Customer in West Yorkshire Posted on 21/11/2022 , work completed 07/11/2022
The trader replied (on 24/11/2022)
Thank you for choosing Leodis Stairlifts, and for taking the time to write such a positive review. We're delighted to hear that you had such a positive experience with us from start to finish, and that our team exceeded your expectations. It's feedback like this that encourages us to continue delivering the highest standards of customer service. We appreciate your kind words, and we hope you'll recommend us to your friends and family should they ever need a stairlift. Thank you again, from all the team at Leodis.
A smooth transition from problem stairs to easy chairlift.
Customer Service
Quality
Value
Having discussed this with my aunt and deciding that it would be beneficial to install a chairlift for her, the question was which company? Following a few calls to companies, it felt like Leodis were proud of what they did and so were invited to visit the property and quote. We all met on Friday to discuss options, which included both new and reconditioned. The price quoted for the new chairlift was less than the original thoughts on the phone. The surveyor was also the salesman but there were no pushy sales talk to contend with. On deciding to go ahead with the installation of a new chairlift, we were very pleasantly surprised that they could return on the following Tuesday morning for installation. On Tuesday, the fitter arrived promptly and got on with the installation. Really nice installer. We were a little limited for time, but the installer just got on with the job which meant we weren't delayed for another task. The installation was quick and clean. Talking with the fitter, it was nice to hear that the fitters are also the ones that attend servicing and faults. Leodis also don't do anything else but stairlifts, so resources are not spread amongst many models etc. Overall we couldn't fault anything. We are now one month on from installation and can't believe the difference it has made. Great job all around.
Customer in North Yorkshire Posted on 21/11/2022 , work completed 25/10/2022
The trader replied (on 24/11/2022)
Thank you for your kind words! We're so glad to hear that you're happy with your new Leodis stairlift. Our team of installers are experienced and knowledgeable in their field, and it's great to hear that they were able to complete the installation quickly and without any issues. It's feedback like yours that encourages us to continue delivering the highest standards of customer service. We're pleased to hear the chairlift has made such a difference for your aunt. Thank you again from all the team at Leodis.
Leodis stairlifts
Customer Service
Quality
Value
Leidis stairlifts visited my home to discuss the possibility of fitting a stairlift to make life easier for my husband. The man who came was very professional throughout the visit, explaining everything that having a lift would mean, and reassuring me about any misgivings I had about accessibility in hall. After measuring up and quoting a price, there was no pressure from the firm, leaving me time to decide if it would be the right step to take. A decision was made, and after a phone call to the company the lift was fitted within a few days. Excellent staff and service at this firm and would have no problem recommending them to anyone who thinks a stairlift would be beneficial to them. I has certainly made a difference to my husbands mobility. Thank you to the team at Leodis stairlifts.
Customer in Tyne and Wear Posted on 09/11/2022 , work completed 17/10/2022
The trader replied (on 09/11/2022)
Thank you for choosing Leodis Stairlifts, and for taking the time to write such a positive review. We're glad to hear that we were able to help make life easier for your husband, and that our staff and service was up to your standards. We hope you'll continue to recommend us in the future. All the best from everyone at Leodis.
What a team!
Customer Service
Quality
Value
From my initial enquiry on the phone to the installation of the stairlift I found the Leodis team both pleasant and helpful. Russ, the salesman/surveyor, was able to answer all of our questions and at no point did we feel under any pressure to buy. However, we were convinced that this was a good company providing a reconditioned stairlift at a reasonable cost. The engineer arrived two days later. Very efficient, providing a thorough demonstration, checking that my parents were happy with the operation of the lift. I would not hesitate in recommending Leodis stairlifts.
Customer in Derbyshire Posted on 22/10/2022 , work completed 29/09/2022
The trader replied (on 24/10/2022)
Thank you for choosing Leodis Stairlifts, and for taking the time to write us such a great review. We're glad that you found our team pleasant and helpful, and that you're happy with your purchase. We hope your parents find the lift helpful and easy to use. If you ever have any questions or concerns, please don't hesitate to get in touch. We're always just a phone call away.
Great service from start to finish.
Customer Service
Quality
Value
A very good and efficient service, had a home survey on the Friday I placed my order on the Monday and stairlift was fitted on the Friday. I would definitely recommend Leodis to anyone needing a stairlift.
Customer in South Yorkshire Posted on 02/10/2022 , work completed 12/09/2022
The trader replied (on 14/10/2022)
Thank you for your kind words! We're glad to hear that you had a positive experience with our team and that your stairlift was installed quickly. We hope you're enjoying your new stairlift and that it's providing you with the mobility and independence you need. If you have any questions or concerns, please don't hesitate to get in touch. We're always just a phone call away.
Excellent Service
Customer Service
Quality
Value
Needed a Stairlift fitting urgently for elderly parents booked and fitted within the week fantastic professional service.
Customer in West Yorkshire Posted on 24/09/2022 , work completed 10/09/2022
The trader replied (on 28/09/2022)
Thank you very much for your kind words. We hope your parents are finding the stairlift helpful and easy to use. If there's anything we can do to improve their experience, please don't hesitate to let us know. Thanks for choosing Leodis Stairlifts!
Fast efficient service
Customer Service
Quality
Value
Bought a reconditioned stairlift for my parents who are delighted with the finished product. A very professional service from measuring to installation everything on time and carried out with no fuss.Thankyou.
Customer in West Yorkshire Posted on 21/09/2022 , work completed 08/09/2022
The trader replied (on 26/09/2022)
Thank you for your kind words, we're delighted to hear that your parents are happy with their new stairlift. Thank you for choosing Leodis Stairlifts and we hope you'll recommend us to your friends and family in the future.
Installation of stairlift
Customer Service
Quality
Value
Excellent service, arrived on time, completed job in the shortest possible time, didn't stop till the work was completed, clean and tidy workmanship, the fitter was polite and very pleasant to talk with. On completion of work a complete and informative demo was given. Would highly recommend
Customer in Kingston upon Hull Posted on 07/09/2022 , work completed 23/08/2022
The trader replied (on 08/09/2022)
Thank you so much for your kind words, we're glad to hear that you were happy with the service and workmanship provided. Our team strives to provide the best experience possible and it's wonderful to see that reflected in your review. Thank you for choosing Leodis Stairlifts!
Surprisingly quick and easy
Customer Service
Quality
Value
This was an unbelievable turnaround as we rang on the Tuesday and by 12pm on the Thursday the stairlift was fitted by an extremely efficient, knowledgable and dedicated staff. We never imagined that this would be made so easy. Thank you so much for providing us with a fabulous service in our hour of need. I can’t speak highly enough of leodis to be honest.
Customer in South Yorkshire Posted on 29/07/2022 , work completed 14/07/2022
The trader replied (on 29/07/2022)
Thank you for choosing Leodis Stairlifts! We really appreciate your kind words and we're happy to have been of assistance during your time of need. All the best from the team at Leodis
Professional and affordable
Customer Service
Quality
Value
Very good surveyor, smartly turned out, informative. Quote very transparent and factual - no sales patter. Installation swiftly executed with no disruption. The technician was extremely competent and explained operation so well to mum. We think our chair is very good value. The after service gives complete peace of mind. I can’t recommend Leodis stairlifts enough.
Customer in Greater Manchester Posted on 13/07/2022 , work completed 06/07/2022
The trader replied (on 14/07/2022)
Thank you for your kind words. We're so glad to hear that you're happy with your stairlift for Mum and the service you've received. Our team strives to provide the best possible experience and it's great to know that we've succeeded. If there is anything we can do for you in the future, please don't hesitate to let us know. We want our customers to be confident in their purchase and feel comfortable reaching out if they have any questions or concerns. Thank you again for choosing Leodis Stairlifts and we hope you'll recommend us to your friends and family in need of a stairlift!
professional service from Leonis
Customer Service
Quality
Value
I contacted Leonis for a stairlift quotation for my elderly mother. Russ the sales advisor was very professional from start to finish, with no pushy sales tactics, just clear information and advice. We ordered the stairlift and he arranged to install the week after. The friendly installation engineer arrived on time and completed 4 hours later giving us a comprehensive user instruction guide.. I would highly recommend Leonis if your looking for a stairlift.
Customer in Derbyshire Posted on 12/07/2022 , work completed 24/06/2022
The trader replied (on 14/07/2022)
Thank you for choosing Leodis, and for taking the time to write this review. Russ is one of our most experienced advisors, and it's great to know that he was able to provide clear information and advice. We're glad that the installation process went smoothly, and that your mother is now enjoying her stairlift. Thank you for recommending us!