We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Leodis Stairlifts Ltd

Profile thumb leodis stairlifts square
5.0

18 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Established in 1991, Leodis Stairlifts supply and install stairlifts across the North of England.

For 30 years, we’ve been helping people regain independence within their own homes.

Our team of expert engineers and surveyors will find the perfect stairlift for you, no matter what challenges your stairway presents - straight, curved, even outdoors.

With Leodis there’s no pressure whatsoever. We never cold call or use high pressure tactics. We leave you a brochure, a price for both a new and reconditioned stairlift and then we leave you alone!

With a range of new and reconditioned models we’ve always got a quality stairlift to match your budget and staircase. If you only need a stairlift for a short time, we also specialise in stairlift rentals.

-Free no obligation home survey
-Competitive price
-No pressure sales - we leave you alone
-Stairlifts from leading manufacturers
-Next day installation available
-Engineers on call 24 hours a day, 7 days a week

What we do

  • Disability and mobility

    • Stairlift Engineers
    • Stairlifts

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
18 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
From quotation to fitting in 2 days
Customer Service
Quality
Value
Leodis stairlifts had been recommended to me as I was wanted to install a straight stairlift for my elderly parents to use - and I was not disappointed. Everyone I spoke to in the company was polite and helpful. There was no hard sell, they listened to my wishes suggested options and gave me a price for both a new and reconditioned stairlift and would have left me to make my mind up without pressing to sign on the dotted line. As the price was very competitive and well within my budget I agreed on the day. Both the salesperson and the fitter turned up at the time they said they would and the installation was incident free. The fitter clearly explained how to operate the stairlift to me and mum and made sure she could use it. The instruction manual and aftercare arrangements are clear and easy to understand and I was contacted by a member of the team a few weeks after the stairlift was fitted to check I had no issues. There are many companies I have dealt with who could learn a lot from Leodis’s approach to customer service.
Customer in North Yorkshire Posted on 15/01/2022 , work completed 09/12/2021
The trader replied (on 17/01/2022)
Thank you so much for your kind review, we really appreciate it! All the best from everyone at Leodis
install a stairlift
Customer Service
Quality
Value
the stairlift was fitted quickly and efficiently and without mess. It operates well service is very good
Customer in Posted on 14/01/2022 , work completed 21/12/2013
The trader replied (on 14/01/2022)
Thank you for your review, we really appreciate it! Best wishes from everyone at Leodis
Stairlift for MND patient
Customer Service
Quality
Value
I contacted two stairlift providers for my wife who has MND and whose mobility was increasingly compromised. I was impressed with the agent from LEODIS who was not pushy and wore a mask throughout his survey visit. The options given seemed right for my wife. Once the decision was made and the order placed it was only a few days before the installation. The stairlift was installed in about five hours and the installation engineer was polite and helpful, wearing a mask throughout his visit. I was not contacted or pressed between the two visits but left with sufficient information to make a judgement on which to choose. Having used the lift now for almost a month I have found it suits my wife. Visitors to our home have all remarked on the installation and how good it looks. We are welled pleased with all aspects of this installation which has occurred at a difficult time both in respect of the Pandemic and the diagnosis of the MND.
Customer in West Yorkshire Posted on 14/01/2022 , work completed 23/12/2021
The trader replied (on 14/01/2022)
Thank you so much for your kind review, we really appreciate it. Best wishes to you both from everyone at Leodis.
Prompt professional service
Customer Service
Quality
Value
I needed to arrange for a stair lift to be fitted at short notice for an elderly family member. I contacted Leodis after reviewing their website and having seen that they are a Which? Trusted trader. My initial phone call was answered immediately and my enquiry processed efficiently. I was called back within the hour to arrange a convenient time for their surveyor to call. The surveyor explained our options and costs and left us to consider our next steps. After sales service is important and I was impressed to learn that Leodis provide 24hr telephone access to an engineer and the promise to come out to conduct a repair if required. There was no pressure selling and no one from Leodis called after the surveyor left. After placing the order installation took place within two days. The engineer installed the stair lift with the minimum of fuss, cleaned up and stayed for quite a while to make sure that we were happy and confident to operate the stair lift. The stair lift does what we want it to do. It is quiet and easy to operate. Leodis did what they said they would do on time, in full and in a professional manner.
Customer in Greater Manchester Posted on 13/01/2022 , work completed 21/12/2021
The trader replied (on 14/01/2022)
Thank you so much for your lovely review! We really appreciate it. All the best from everyone at Leodis
I would totally recommend this company
Customer Service
Quality
Value
Mam and Dad had a straight stairlift but subsequently had difficulty getting up the final three stairs so needed a stairlift that went around the landing and up the final three stairs, Leodis came highly recommended, the salesman arrived on time and gave us a quote for the stairlift and left. There was no pressure and in fact we were told that the next call would be from us if we wanted to go ahead, we did just that and the installation was two days later. The engineer arrived on time and removed the old stairlift and installed our new one, explained how to use then we paid for it. We have had no problems and are very happy.
David in Tyne and Wear Posted on 12/01/2022 , work completed 07/12/2021
The trader replied (on 12/01/2022)
Hi David, Thank you so much for leaving us a lovely review, we really appreciate it! All the best from everyone at Leodis
Stairlift
Customer Service
Quality
Value
We have recently had a stairlift installed by Leodis Stairlifts and we couldn't be happier with it. The whole process from initial phone call, to installation was very fast. The salesman was really helpful and informative, helping us to choose the best option for my mother. The engineer that installed the stairlift was very friendly and professional, taking the time to show us how to use it properly. The fact that Leodis Stairlifts offer a rental service was perfect for us and it means my mother can get up and down the stairs and be as involved with the family whenever she wants. I would definitely recommend them to anybody thinking of getting a stairlift.
Customer in Greater Manchester Posted on 12/01/2022 , work completed 25/11/2021
The trader replied (on 12/01/2022)
Thank you so much for taking the time to write this lovely review, we really appreciate it! All the best from everyone at Leodis
Great service leodis
Customer Service
Quality
Value
What excellent service & help we got we enquired about a stairlift on Xmas eve they came out did a check on what was needed and said it could be fitted straight after Christmas they arrived did the work in less time than they said was very good we had a small fault in the control box we got in contact they came out within 30 minutes I can only say the staff and company are excellent definitely 10 out of 10 can't recommend them more highly prices and the options of how to pay are also very good
Customer in West Yorkshire Posted on 12/01/2022 , work completed 29/12/2021
The trader replied (on 12/01/2022)
Thank you so much for your lovely review! All the best from everyone at Leodis
Leodis Stairlift excellent work and customer care
Customer Service
Quality
Value
I used Leodis to install a stairlift for my vulnerable elderly friend. Visits were arranged swiftly, were well organised and punctual to measure and fit the lift, which is as it should be. However, when we had a slight problem linked with an awkward narrow landing it was their willingness to go the extra mile to ensure we were happy that impressed me. They listened, understood a vulnerable gentleman's situation and completely rectified our issue and he couldn't be happier. Each visit was punctual with excellent communication re ETA, the engineers that came to a bit of a chaotic situation were straightforward, clear, good humoured and thoughtful. The job is fantastic and it has changed my friend's life. All info re costs and operation were clear and at no time did we feel rushed. A really excellent job and service. I can wholeheartedly recommend this company who seem to have retained a personal touch and a family feel to the business, and have a good ethos and empathy when dealing with customers.
Customer in North Yorkshire Posted on 11/01/2022 , work completed 05/01/2022
The trader replied (on 12/01/2022)
Thank you so much for your wonderful review! Best wishes from everyone at Leodis
Stair Lift fitted in care home
Customer Service
Quality
Value
Requested a visit, as chair lift required as soon as possible. Fitter came out took measurements, asked our preference to how we would like the chair sited due to turns in the stairs. Aimed to please, went away with measurements and confirmed that he would re-contact with price and date for fitting. true to word price and date for fitting arranged. Day of fitting turned up, got on with the job, kept the area free from hazards, polite and kept staff updated. Once fitted tried stair lift with a member of staff, pointed out that lift may require to come further over stair at top, fitter carried out work and could not be more helpful. Before fitter left all staff were provided with a tutorial of the workings of the stair lift. aftercare helpline provided and instruction leaflets left. I can only praise this company and would recommend to others.
Customer in Greater Manchester Posted on 11/01/2022 , work completed 11/01/2022
The trader replied (on 12/01/2022)
Thanks ever so much for your kind review, we really appreciate it! Best wishes from everyone at Leodis
Speedy Service
Customer Service
Quality
Value
After a serious fall my father could not leave hospital until a stairlift was fitted. Next day installation after the survey was absolutely fantastic which allowed my father to return home. No pressure sales from Neil and was great at explaining and answering all our questions. No deposit required. Thank you for an excellent service.
Customer in South Yorkshire Posted on 17/12/2021 , work completed 07/12/2021
The trader replied (on 04/01/2022)
Thank you so much for your kind review, we really appreciate it! All the best, Leodis Stairlifts