Leodis Stairlifts Ltd

Very impressed with the whole process as all completed from personal quote to installation within 5 days. Nigel Archer and Dan the lift installer were helpful and professional in every way. No pressure put on sale and price for re-conditioned lift seemed very reasonable . Would definitely recommend this company. Sheila

Thank you Leodis for my new stairlift, Nigel explained everything I needed to know, he was very knowledgeable and understanding. He came on Tuesday and it was fitted Thursday. The lads who fitted it were excellent, friendly, clean and efficient. This chairlift is a life saver and I was really struggling. Thank you again Leodis. I will defiantly recommend you.

We contacted Leodis Stairlifts after searching on the internet. The company was very helpful on initial contact and sent one of their team members promptly to visit and provide information. Nigel Archer made the visit, provided us with good information in a helpful, professional non pushy manner. We did not agree to buy on this visit but contacted him by phone later in the day to place an order and arrange the installation of the stairlift. This was fitted within a couple of day at the time stated. The fitters were helpful and efficient. My mother is very satisfied with the stairlift and it is easy to use. We would highly recommend this company to others due to our very positive experience from contact to fitting and follow up a few days later.

Highly recommended company - the initial quote and measure I met Nigel he was punctual and professional. We discussed the options of the stairlifts which were suitable he was very knowledgeable and informative of the different products available and answered any questions I had. I like the fact that there was no pressure selling and once the quote is given the company did not bombard me with phone calls. When I decided to go ahead and order with Leodis - I contacted Nigel and he arranged the fitting appointment promptly. Just four days later the guy’s arrived to fit the new stairlift again very polite and professional and tidy instillation. With-in a few hours the stairlift was up and running a demo was given to me on how to operate the stairlift and my questions answered. I feel the pricing at Leodis is very competitive no deposit required either - payment in full once the work was completed. I received a quick follow up call a few days after instillation to check I was happy and information given about booking the yearly services included in the overall price. All in all I’m very pleased with the fantastic service I received! I certainly won’t hesitate to recommend Leodis ( I have already passed details on to my neighbour who is looking for her relative) Many thanks to all the team. ⭐️⭐️⭐️⭐️⭐️

Had a stairlift installed for my elderly parents. They are delighted with the job. From start to end they were a pleasure to deal with and now my parents have an easier life and peace of mind.

Leodis stairlifts had been recommended to me as I was wanted to install a straight stairlift for my elderly parents to use - and I was not disappointed. Everyone I spoke to in the company was polite and helpful. There was no hard sell, they listened to my wishes suggested options and gave me a price for both a new and reconditioned stairlift and would have left me to make my mind up without pressing to sign on the dotted line. As the price was very competitive and well within my budget I agreed on the day. Both the salesperson and the fitter turned up at the time they said they would and the installation was incident free. The fitter clearly explained how to operate the stairlift to me and mum and made sure she could use it. The instruction manual and aftercare arrangements are clear and easy to understand and I was contacted by a member of the team a few weeks after the stairlift was fitted to check I had no issues. There are many companies I have dealt with who could learn a lot from Leodis’s approach to customer service.

the stairlift was fitted quickly and efficiently and without mess. It operates well service is very good

I contacted two stairlift providers for my wife who has MND and whose mobility was increasingly compromised. I was impressed with the agent from LEODIS who was not pushy and wore a mask throughout his survey visit. The options given seemed right for my wife. Once the decision was made and the order placed it was only a few days before the installation. The stairlift was installed in about five hours and the installation engineer was polite and helpful, wearing a mask throughout his visit. I was not contacted or pressed between the two visits but left with sufficient information to make a judgement on which to choose. Having used the lift now for almost a month I have found it suits my wife. Visitors to our home have all remarked on the installation and how good it looks. We are welled pleased with all aspects of this installation which has occurred at a difficult time both in respect of the Pandemic and the diagnosis of the MND.

I needed to arrange for a stair lift to be fitted at short notice for an elderly family member. I contacted Leodis after reviewing their website and having seen that they are a Which? Trusted trader. My initial phone call was answered immediately and my enquiry processed efficiently. I was called back within the hour to arrange a convenient time for their surveyor to call. The surveyor explained our options and costs and left us to consider our next steps. After sales service is important and I was impressed to learn that Leodis provide 24hr telephone access to an engineer and the promise to come out to conduct a repair if required. There was no pressure selling and no one from Leodis called after the surveyor left. After placing the order installation took place within two days. The engineer installed the stair lift with the minimum of fuss, cleaned up and stayed for quite a while to make sure that we were happy and confident to operate the stair lift. The stair lift does what we want it to do. It is quiet and easy to operate. Leodis did what they said they would do on time, in full and in a professional manner.