Endorsed by Which?

Leodis Stairlifts Ltd

5.0

75 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 1991, Leodis Stairlifts supply and install stairlifts across the North of England.

For 30 years, we’ve been helping people regain independence within their own homes.

Our team of expert engineers and surveyors will find the perfect stairlift for you, no matter what challenges your stairway presents - straight, curved, even outdoors.

With Leodis there’s no pressure whatsoever. We never cold call or use high pressure tactics. We leave you a brochure, a price for both a new and reconditioned stairlift and then we leave you alone!

With a range of new and reconditioned models we’ve always got a quality stairlift to match your budget and staircase. If you only need a stairlift for a short time, we also specialise in stairlift rentals.

-Free no obligation home survey
-Competitive price
-No pressure sales - we leave you alone
-Stairlifts from leading manufacturers
-Next day installation available
-Engineers on call 24 hours a day, 7 days a week

What we do

  • Disability and mobility

    • Stairlift Engineers
    • Stairlifts
  • More Services

    • handicare and acorn stairlifts
    • stairlift rental and removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
75 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Prompt, courteous & good value
Customer Service
Quality
Value
We needed a stair lift for 90 year old Mum. I chose these because of the excellent reviews. Wasn't dissapointed. Was only a few days before installation. They kept in touch but more to the point any querys we had, the telephone was answered immediately. Mum is extremely happy. Thank you
Customer in Lancashire Posted on 28/02/2022 , work completed 18/02/2022
The trader replied (on 01/03/2022)
Thank you very much for your kind review, we really appreciate it! And we're glad to hear your Mum is very happy with her new stairlift. All the best from everyone at Leodis
Stair lift installation
Customer Service
Quality
Value
Very impressed with the whole process as all completed from personal quote to installation within 5 days. Nigel Archer and Dan the lift installer were helpful and professional in every way. No pressure put on sale and price for re-conditioned lift seemed very reasonable . Would definitely recommend this company. Sheila
Customer in Middlesbrough Posted on 23/02/2022 , work completed 04/02/2022
The trader replied (on 28/02/2022)
Hi , Thank you so much for your lovely review. I've shared your wonderful comments with Nigel, Dan and the rest of the team. All the best from everyone at Leodis
Great trusting company.
Customer Service
Quality
Value
Thank you Leodis for my new stairlift, Nigel explained everything I needed to know, he was very knowledgeable and understanding. He came on Tuesday and it was fitted Thursday. The lads who fitted it were excellent, friendly, clean and efficient. This chairlift is a life saver and I was really struggling. Thank you again Leodis. I will defiantly recommend you.
Pamela in South Yorkshire Posted on 21/02/2022 , work completed 17/02/2022
The trader replied (on 22/02/2022)
Hi Pamela, Thank you for your lovely review! Your support really means a lot to us and we're so glad to hear the stairlift is making life easier for you. All the best from everyone at Leodis
The purchase and installation of a stairlift
Customer Service
Quality
Value
We contacted Leodis Stairlifts after searching on the internet. The company was very helpful on initial contact and sent one of their team members promptly to visit and provide information. Nigel Archer made the visit, provided us with good information in a helpful, professional non pushy manner. We did not agree to buy on this visit but contacted him by phone later in the day to place an order and arrange the installation of the stairlift. This was fitted within a couple of day at the time stated. The fitters were helpful and efficient. My mother is very satisfied with the stairlift and it is easy to use. We would highly recommend this company to others due to our very positive experience from contact to fitting and follow up a few days later.
Customer in West Yorkshire Posted on 21/02/2022 , work completed 11/02/2022
Absolutely over the Moon
Customer Service
Quality
Value
Could not fault them in any way. Came out to fit a stairlift. Service was excellent. Staff were fantastic. Nigel the sales person was full of knowledge when he first came and his level of personal presentation was fabulous in this day and age. Really happy with end product.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 25/01/2022
The trader replied (on 11/02/2022)
Thank you so much for your lovely review! I'll be sure to share with Nigel and the rest of the team. All the best, Leodis Stairlifts
Leodis stairlifts Ltd - Quote,supply and fitting
Customer Service
Quality
Value
Highly recommended company - the initial quote and measure I met Nigel he was punctual and professional. We discussed the options of the stairlifts which were suitable he was very knowledgeable and informative of the different products available and answered any questions I had. I like the fact that there was no pressure selling and once the quote is given the company did not bombard me with phone calls. When I decided to go ahead and order with Leodis - I contacted Nigel and he arranged the fitting appointment promptly. Just four days later the guy’s arrived to fit the new stairlift again very polite and professional and tidy instillation. With-in a few hours the stairlift was up and running a demo was given to me on how to operate the stairlift and my questions answered. I feel the pricing at Leodis is very competitive no deposit required either - payment in full once the work was completed. I received a quick follow up call a few days after instillation to check I was happy and information given about booking the yearly services included in the overall price. All in all I’m very pleased with the fantastic service I received! I certainly won’t hesitate to recommend Leodis ( I have already passed details on to my neighbour who is looking for her relative) Many thanks to all the team. ⭐️⭐️⭐️⭐️⭐️
Customer in Derbyshire Posted on 02/02/2022 , work completed 27/01/2022
The trader replied (on 02/02/2022)
Thank you very much for your kind review, we really appreciate it! Best wishes from everyone at Leodis
Great job.
Customer Service
Quality
Value
Had a stairlift installed for my elderly parents. They are delighted with the job. From start to end they were a pleasure to deal with and now my parents have an easier life and peace of mind.
Andy in Lancashire Posted on 25/01/2022 , work completed 11/01/2022
The trader replied (on 27/01/2022)
Hi Andy, Thank you very much for your lovely review, we really appreciate it. All the best from everyone at Leodis
From quotation to fitting in 2 days
Customer Service
Quality
Value
Leodis stairlifts had been recommended to me as I was wanted to install a straight stairlift for my elderly parents to use - and I was not disappointed. Everyone I spoke to in the company was polite and helpful. There was no hard sell, they listened to my wishes suggested options and gave me a price for both a new and reconditioned stairlift and would have left me to make my mind up without pressing to sign on the dotted line. As the price was very competitive and well within my budget I agreed on the day. Both the salesperson and the fitter turned up at the time they said they would and the installation was incident free. The fitter clearly explained how to operate the stairlift to me and mum and made sure she could use it. The instruction manual and aftercare arrangements are clear and easy to understand and I was contacted by a member of the team a few weeks after the stairlift was fitted to check I had no issues. There are many companies I have dealt with who could learn a lot from Leodis’s approach to customer service.
Customer in North Yorkshire Posted on 15/01/2022 , work completed 09/12/2021
The trader replied (on 17/01/2022)
Thank you so much for your kind review, we really appreciate it! All the best from everyone at Leodis
install a stairlift
Customer Service
Quality
Value
the stairlift was fitted quickly and efficiently and without mess. It operates well service is very good
Customer in Posted on 14/01/2022 , work completed 21/12/2013
The trader replied (on 14/01/2022)
Thank you for your review, we really appreciate it! Best wishes from everyone at Leodis
Stairlift for MND patient
Customer Service
Quality
Value
I contacted two stairlift providers for my wife who has MND and whose mobility was increasingly compromised. I was impressed with the agent from LEODIS who was not pushy and wore a mask throughout his survey visit. The options given seemed right for my wife. Once the decision was made and the order placed it was only a few days before the installation. The stairlift was installed in about five hours and the installation engineer was polite and helpful, wearing a mask throughout his visit. I was not contacted or pressed between the two visits but left with sufficient information to make a judgement on which to choose. Having used the lift now for almost a month I have found it suits my wife. Visitors to our home have all remarked on the installation and how good it looks. We are welled pleased with all aspects of this installation which has occurred at a difficult time both in respect of the Pandemic and the diagnosis of the MND.
Customer in West Yorkshire Posted on 14/01/2022 , work completed 23/12/2021
The trader replied (on 14/01/2022)
Thank you so much for your kind review, we really appreciate it. Best wishes to you both from everyone at Leodis.