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Llanishen MOT & Service Centre Ltd (Babbages)

4.7

48 Reviews

Opening Hours
Today - 07:30–17:30
  • Monday 07:30–17:30
  • Tuesday 07:30–17:30
  • Wednesday 07:30–17:30
  • Thursday 07:30–17:30
  • Friday 07:30–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Llanishen MoT & Service Centre is an independent family run business based in Llanishen, Cardiff since 1924. The main aim of our company is to give excellent service and workmanship, whilst keeping the cost down.

We specialise in:
- Exhausts
- Tyres
- Clutches
- Brakes
- Servicing & Repairs
- MOTs

Please see our website using the link above for more details.

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Specialist MOTs
    • Brake and clutch replacement
    • Car radiator repairs
    • Battery servicing

  • More Services

    • air conditioning services
    • tyres

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
48 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Recommended

Recommended

by 98% of customers
Sort by
Very Disappointed: Damage to Alloy Wheels
Customer Service
Quality
Value
I've been a customer for many years and always been pleased with the work undertaken. However, my recent visit to have two new rear tyres fitted has resulted in both alloy wheels being damaged: both had areas of fine parallel scratches covered in dirt/grease together with a much deeper scratch in one wheel. Unfortunately – due to bad weather – I did not notice this damage until a few days later when I went to clean the dirt off the rear wheels. I took the car back to the garage but they insisted that the damage must have occurred over time and may have been caused by cleaning the wheels with an abrasive tool. However, this damage must have happened to both wheels at the same time (and within the last week since the car was last cleaned and no such damage existed). I am the only person who cleans the car and the wheels and I use a sponge and soft brush. I sincerely believe that this damage was caused whilst my car was in their hands. I am very disappointed with their dismissive response and I will not be using Llanishen MOT and Services again.
Customer in Cardiff Posted on 18/05/2021 , work completed 11/05/2021
The trader replied (on 19/05/2021)
Thank you for your review. We are disheartened to hear of your disappointment following your visit to us early last week. We have screened the CCTV on the day your vehicle was in with us and can assure you that the mechanic that replaced your tyres handled your alloys with care, rolling them across the court to the tyre machine and back , and ensured that when they were placed on the floor, they were the facing upwards. If our tyre machine were to damage alloys in any way, the marks would be around the circumference of the alloy, however, the marks presented to us this week were near the centre of the alloy, and the brush marks were on one of the spokes. Unfortunately, our CCTV does not enable us to zoom in enough to see whether or not the marks were present when the vehicle came in to us, but we are saddened that you believe we are the reason that they are damaged. If you did want to discuss this again, we will be more than happy to speak with you.
Great customer service & repair
Customer Service
Quality
Value
Thank you for your prompt repair. Excellent service. Great value too. And impressive customer care. Well done. Thank you.
Karen in Cardiff Posted on 19/03/2021 , work completed 19/03/2021
Recommended
Exceptional
Customer Service
Quality
Value
Very happy with the work, The paving slabs are visibly glowing, lovley team
Sergio, London Posted on 13/11/2019 , work completed 13/11/2019
Recommended
Excellent in motion
Customer Service
Quality
Value
Booked in for 7am for a replacement indicator bulb necessitating bumper removal for access to it. I went for a swim and returned an hour later to find the care ready for me, job done. This garage will go out of their way to accommodate their customers ably arranged by the very efficient Karen.
Peter, South Glamorgan Posted on 29/10/2019 , work completed 29/10/2019
Recommended
Amazing garage!
Customer Service
Quality
Value
Great service, very friendly stuff, they are doing your best to keep you happy and they are not trying to rip you off at all. Also the service is very quick, same day collection 2 times already. I would definitely go back. Highly recommended!
Customer in Cardiff Posted on 04/09/2019 , work completed 03/09/2019
Recommended
To the rescue
Customer Service
Quality
Value
My engine light came on, they got my car in on the same day and fixed within a day. Excellent service.
Julie, South Glamorgan Posted on 08/11/2018 , work completed 08/11/2018
Recommended
Fast, Honest, Cheap
Customer Service
Quality
Value
I always feel in safe hands when leaving my car here. Extremely friendly, happy, and honest engineers and office staff. Guaranteed quick, cheap, and premier service at this repair centre.
Jake Maddocks Posted on 18/09/2018 , work completed 18/09/2018
Recommended
Definitely a trusted garage with a helpful staff
Customer Service
Quality
Value
We have our 2 cars MOT’d and serviced here and they are always been helpful and do a great job. We find the garage to be friendly and gives a professional service with honest advice. This garage is trustworthy and I would recommend them.
Mumof2 Posted on 07/09/2018 , work completed 07/09/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
This is our regular & trusted garage. Both my husband and I have our M.O.T'S and any work required carried out by friendly, professional staff. We feel confident in their hands - they come to our aid without question, even for emergencies.
Patricia, South Glamorgan Posted on 13/06/2017 , work completed 13/06/2017
Recommended
Brilliant job
Customer Service
Quality
Value
I have perfect service every time, all the staff are friendly, have been going there for some years now and will not change ever.
Jayne, Mid Glamorgan Posted on 12/06/2017 , work completed 12/06/2017
Recommended
Dependable Service
Customer Service
Quality
Value
In the 30 years I've been Babbage's customer I've always received excellent service at a good price. But just as importantly - it's been dependable service - whenever I've need urgent work, they have always done their very best to accommodate my needs. My Son is now also a customer and I would recommend Llanishen MOT Center to anyone in the area.
John Denton-Smith Posted on 11/06/2017 , work completed 11/06/2017
Recommended
Excellent service all round
Customer Service
Quality
Value
Took my car in for a service and couldn't be happier with quality of workmanship or the warmth of the welcome. Would recommend in a heart beat.
Gareth, Mid Glamorgan Posted on 08/06/2017 , work completed 08/06/2017
Recommended
Brilliant!
Customer Service
Quality
Value
I have used this garage for over 30 years. They have looked after my 6 cars superbly. They are highly professional yet friendly and willing happily to do little extra jobs at no charge.
John E, South Glamorgan Posted on 08/06/2017 , work completed 08/06/2017
Recommended
Professional and helpful.
Customer Service
Quality
Value
Extremely helpful and accommodating. Professional job, well done.
Sheila, South Glamorgan Posted on 02/06/2017 , work completed 02/06/2017
Recommended
As always, very good
Customer Service
Quality
Value
MOT & Annual service carried out to usual high standard. I have used Babbages for many years and they have always been ready to deal with break downs locally. First class!
John, South Glamorgan Posted on 31/05/2017 , work completed 31/05/2017
Recommended
Prompt
Customer Service
Quality
Value
MOT commenced after 10 minute wait (no appointment) & completed without delays. No checklist received. Windscreen wash ran out next day. Should this have been checked?
Anne, South Glamorgan Posted on 31/05/2017 , work completed 31/05/2017
Recommended
Brilliant job, as always!
Customer Service
Quality
Value
Very reliable and helpful. Been taking my car there for a few years and they always do a great job at a good price. Very impressed, local, friendly service.
Jackie, South Glamorgan Posted on 26/05/2017 , work completed 26/05/2017
Recommended
Great service - recommended
Customer Service
Quality
Value
I have used Babbages for many years and have always been more than happy with the work and the cost of work.
sundial Posted on 25/05/2017 , work completed 25/05/2017
Recommended
The trader replied (on 05/06/2017)
Thanks you for leaving feedback, very much apprecaited
My review
Customer Service
Quality
Value
My car was taken here by the recovery breakdown service, as the clutch had burnt out.
Molly, South Glamorgan Posted on 25/05/2017 , work completed 25/05/2017
Recommended
Excellent - as always!
Customer Service
Quality
Value
Llanishen MOT & Service Centre have looked after our families cars for years. They are excellent mechanics and are reliable, honest and good value for money. The staff are friendly, knowledgeable and accommodating. A very costly fault on a previous car of mine was fixed for free under warranty, thanks to Richards honest advice. I would not hesitate in recommending them.
Diane, South Glamorgan Posted on 05/05/2017 , work completed 05/05/2017
Recommended
Very good
Customer Service
Quality
Value
As usual great service from start to finish! Good prices, good humour. Top stuff.
Roger, South Glamorgan Posted on 04/05/2017 , work completed 04/05/2017
Recommended
The trader replied (on 05/06/2017)
Thanks for the kind words Roger, nice to know when people are happy with the service.
Honest, professional
Customer Service
Quality
Value
Very happy with the service given at this establishment. I normally take my car to the dealer who performs more procedures on my car than is required and charge high prices. I have saved a fortune by coming here and am happier with the level of service.
Debbie, South Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
Recommended
The trader replied (on 05/06/2017)
Thanks Debbie we do try and give a second to none service with realistic prices, nice to hear your happy with the service provided and thanks for taking time to add feedback.
Excellent service
Customer Service
Quality
Value
Easy to book in, open early and availability of courtesy car. Friendly, informative and helpful - a garage I trust.
Derek, South Glamorgan Posted on 28/04/2017 , work completed 28/04/2017
Recommended
The trader replied (on 05/06/2017)
Thank you Derek, the early morning are a killer lol but just a part of the service we offer. Thanks for the feedback
Very efficient
Customer Service
Quality
Value
I have always found Llanishen MOT & Service Centre Ltd to be reliable, honest and trustworthy. They are also very efficient and would have no hesitation whatsoever in recommending them.
Gerrard, South Glamorgan Posted on 06/04/2017 , work completed 06/04/2017
Recommended
The trader replied (on 05/06/2017)
Thank you for your feedback Gerrard nice to know how people feel about the service we try so hard to provide and maintain.
Excellent.
Customer Service
Quality
Value
Excellent service, as usual.
Robert, South Glamorgan Posted on 31/03/2017 , work completed 31/03/2017
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.