Endorsed by Which?

Lock Around The Clock

4.9

1588 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1588 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Difficult problem well solved
Customer Service
Quality
Value
Chris and George provided me with a really excellent service. They had to come twice, providing initially a same day short term solution and at their second visit a permanent solution. They fully met the Which? Traders code of conduct, they were unfailingly polite and pleasant and communicated well regarding arrival times, possible solutions to our problem and the price of the work needed.
Customer in Hertfordshire Posted on 09/12/2025 , work completed 09/12/2025
Great work
Customer Service
Quality
Value
Very satisfied with promptly friendly and efficient service. This is the second time I have used them.
Customer in Hertfordshire Posted on 21/11/2025 , work completed 20/11/2025
Great work, fast, efficient and very flexible
Customer Service
Quality
Value
Work was to change a faulty cylinder lock to the rear upvc kitchen door. On phone booking, the labour charge was informed upfront and any parts were advised as being additional. George arrived within the agreed timeslot and kept me informed on his schedule when en-route. George was fantastic and demonstrated professionalism, helpfulness and patience when engaging. He was very amenable and kindly completed some additional work not originally discussed. I would defo' recommend Lock around the Clock for all of your locksmith needs !
Customer in Greater London Posted on 16/11/2025 , work completed 08/11/2025
Repair to gearbox
Customer Service
Quality
Value
Chris took my call Friday afternoon and arrived less than an hour later. I had a problem with a PVC door which just would not open! He found the problem very quickly, a jammed gearbox. It was replaced and the door works perfectly. I would thoroughly recommend him.
Customer in Hertfordshire Posted on 15/11/2025 , work completed 13/11/2025
excellent timely service
Customer Service
Quality
Value
Chris came swiftly to remove a broken key from our UPVC french doors & also left the mechanism working more smoothly than before. Very fast & satisfactory.
Customer in Hertfordshire Posted on 14/11/2025 , work completed 13/11/2025
SO IMPRESSED!
I was reccomended to this company by a good friend and was so impressed by their prompt arrival time, their honest appraisal of the condition of the lock on our front door and their subsequent servicing of the unit. They originally suggested a replacement, but on closer examination they were able to clean out and service the lock for a much lower fee. The work was carried out with speed, professionalism and with a real 'sense of cheer' (a Father and Son team). Happy to have them back!
Customer in Hertfordshire Posted on 11/11/2025 (Reviewer did not use service)
front door opening
Customer Service
Quality
Value
just used this compony to gain entry to my house . told him when I would be home . he came to the minute he said he would.. very nice young man . did the job within second's very fast . price was very reasonable . told us the price over the phone and that didn't change. he also did 2 other jobs with the lock . bit of oil / tightened the barrel . works like new . many thanks lock around the clock. phone number stored if needed .
Customer in Hertfordshire Posted on 31/10/2025 , work completed 31/10/2025
Excellent service
Customer Service
Quality
Value
Very satisfied with promptly friendly and efficient service. We have had lock replace
Which? Trusted Traders Consumer Posted on 30/10/2025 , work completed 21/10/2025
Very good all round
Customer Service
Quality
Value
I gave them a call and they came out very quickly. The problem with the lock was fixed straight away, I was made aware of the potential cost of the parts and labour. In the end it was fixable without replacing hardly any parts so the price was very reasonable.
Customer in Hertfordshire Posted on 15/10/2025 , work completed 15/10/2025
Great!
Customer Service
Quality
Value
A Chubb deadlock in a rental flat was not working as it was misaligned. George came within 2 hours and speedily sorted out the problem. He was efficient and professional from start to finish and a pleasure to deal with.
Customer in Hertfordshire Posted on 13/10/2025 , work completed 13/10/2025
Great customer service
Customer Service
Quality
Value
Have used this trader 4 times, he's really good. He's really kind, friendly and efficient. If I have to call him, he is always polite and competent and his job. Totally trustworthy.
Which? Trusted Traders Consumer Posted on 13/10/2025 , work completed 30/09/2025
Fast and efficient locksmith
Customer Service
Quality
Value
Called Chris and within a couple of hours he was with us, calling in advance of his arrival. This was not an emergency locksmith issue but something that has been getting worse over time. He replaced the broken locking mechanism having tried to repair it first. Explained to us what was wrong and why it needed replacing. The price was close to what I guessed it might be so there was no surprise with the cost. An acceptable and fair price for two guys, an hours work and parts. Would definitely use Chris again as and when needed!
Customer in Hertfordshire Posted on 10/10/2025 , work completed 08/10/2025
Great quick service
Customer Service
Quality
Value
Called Lock Around the Clock as I have locked myself out of my house. They came in 10mins and door was opened in 2 seconds. Great service, quick and friendly. Not cheap but you pay for their expertise. Highly recommended.
Customer in Hertfordshire Posted on 09/10/2025 , work completed 09/10/2025
Jammed front door lock
Customer Service
Quality
Value
Chris and George arrived within 20 minutes of my phoning them. They sorted out my jammed front door lock very quickly and efficiently. I have used their services before and always found them very polite and helpful and their charges very reasonable. I would highly recommend them.
Customer in Hertfordshire Posted on 07/10/2025 , work completed 06/10/2025
Excellent service.
Customer Service
Quality
Value
The lock on the porch door was stuck. Chris arrived the day after my telephone call. He let me know what time he was arriving and arrived on time. After examining the lock he explained clearly what needed to be done, together with costings. The job was carried out very efficiently. The added bonus being Chris cleaned the door. A very professional and friendly service. Definitely on my to-go-to list.
Customer in Hertfordshire Posted on 04/10/2025 , work completed 03/10/2025
QUICK & PAINLESS LOCK CHANGE
Customer Service
Quality
Value
Service was fast and friendly! Great communication & advice. Work is to a high standard. Would highly recommend! Thanks!
Customer in Hertfordshire Posted on 01/10/2025 , work completed 01/10/2025
A good experience
Customer Service
Quality
Value
I was impressed with the service received from this company. They came out to examine the bar lock on my back gate which I was having trouble opening and closing. Before arrival, I was given a call to say that they were on their way, and also told what the hourly rate was. When they arrived, they explained the likely causes of the problem to me, and then proceeded to work efficiently. The lock was fixed without needing to be replaced, and two new keys cut, as one of the existing ones wasn't good. I was only charged for the time taken, not the entire hour, and for the two keys.
Customer in Hertfordshire Posted on 01/10/2025 , work completed 30/09/2025
Fast response
My mother's lock failed on her door, when lock around the clock arrived they unlocked the door, and told us that the door had dropped. So they did not con us for a new lock like some might have. They just adjusted the door. And they also arrived in the time they said they would. Definitely would recommend.
Customer in Hertfordshire Posted on 27/09/2025 (Reviewer did not use service)
Efficient work
Customer Service
Quality
Value
Chris arrived on time, diagnosed the problem with our front door lock, and replaced a faulty part and completed the job efficiently and quickly.
Customer in Hertfordshire Posted on 16/09/2025 , work completed 16/09/2025
We feel safe again!
Customer Service
Quality
Value
Due to subsidence our front door was out of alignment and the lock had become unreliable. Though I didn't ask for emergency help, they arrived within 90 minuted, and took only about 30 minutes to fix the problem in a very professional way, at a very reasonable price.
Customer in Hertfordshire Posted on 15/09/2025 , work completed 15/09/2025
Responsive, fast and great value
Customer Service
Quality
Value
I called about a broken lock that meant we couldn't open a garage door. They came really quickly and fixed it fast and gave us a timeframe for arrival and a call 5 mins before. Really great service.
Customer in Hertfordshire Posted on 05/09/2025 , work completed 05/09/2025
Great job - installation of several new door locks
Customer Service
Quality
Value
The company answered the phone personally and understood my needs straight away. They gave me an estimated time of arrival, which they met. The work was carried out in a friendly, efficient manner. The price seemed to me fair and competitive. Would definitely recommend.
Customer in Central Bedfordshire Posted on 04/09/2025 , work completed 04/09/2025
Best locksmith ever.
Customer Service
Quality
Value
Super professional job, very nice and kind guys, no time wasted, strongly recommend for all, best specialists, thank you very much!
Customer in Hertfordshire Posted on 03/09/2025 , work completed 03/09/2025
Friendly and efficient service.
Customer Service
Quality
Value
Called Chris after leaving a key in the lock inside the house. He was very polite, friendly over the phone, and gave me a time estimate on when he'd be there. He called, saying he was on his way, and arrived exactly when he said he would. He had all the right tools to very quickly solve the problem, and took card payment! Would happily use him again if I had to.
Customer in Hertfordshire Posted on 29/08/2025 , work completed 29/08/2025
Excellent service
Customer Service
Quality
Value
George called to confirm his arrival time, identified the lock problem, informed me of the work to be done plus the approx costs and then proceeded to get on with the job. He was polite had all the necessary tools and parts to complete the job.
Customer in Buckinghamshire Posted on 11/08/2025 , work completed 11/08/2025