Endorsed by Which?

Lock Around The Clock

4.9

1625 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1625 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Not broken on my double glazing door
Customer Service
Quality
Value
They were able to do the job the same day I phoned. After looking at the door they identified the problem and fixed it (carrying the part with them in their van). They also adjusted the door so it opened easily and tidied up after themselves. Very reasonably priced and I would recommend. Thanks Chris and George.
Customer in Hertfordshire Posted on 20/08/2026 , work completed 17/08/2026
Excellent
Customer Service
Quality
Value
Realignment of front door. Came promptly and completed the work very efficiently. I would definitely recommend this trader
Customer in Hertfordshire Posted on 19/08/2026 , work completed 19/08/2026
Fitted new lock cylinder to double glazed front door.
Customer Service
Quality
Value
The work was carried out quickly and efficiently, and the cost was reasonable. They recommended a higher security cylinder lock, which I agreed to. I could not have expected a better service.
Customer in Hertfordshire Posted on 18/08/2026 , work completed 18/08/2026
lock replaced
Customer Service
Quality
Value
Chris and George were very helpful and professional. They suggested an easier and more economical solution, carried out the work effeciently and on time. Would definitely use again.
Customer in Hertfordshire Posted on 13/08/2026 , work completed 13/08/2026
Timely Advice & Install well done
Customer Service
Quality
Value
Advised on my proposed HW for an external combination door lock. Agreed on the time he could come given the forecast lock delivery. Let him know when the hardware arrived. He can come over to fit the lock. No mess, no fuss. Just what I needed when I needed it. Thank you, Chris.
Customer in Hertfordshire Posted on 10/08/2026 , work completed 09/06/2026
Realign door lock
Customer Service
Quality
Value
I called Chris this morning, and he came in the afternoon as promised. Our patio door needed realignment as the door has dropped with the weight of the glass and was difficult to lock the handle. Was only here 10 minutes and gave me a 10% discount on the bill. Very friendly and helpful
Customer in Hertfordshire Posted on 07/08/2026 , work completed 07/08/2026
Front and side door locks
Customer Service
Quality
Value
Chris and George came round at very short notice to replace the lock barrel in my front door night latch. They also improved the locking mechanism in the side door. They did an excellent job of both. They were efficient, friendly and professional. I highly recommend them.
Customer in Hertfordshire Posted on 02/08/2026 , work completed 22/07/2026
new cylinder in jammed lock
Customer Service
Quality
Value
I had difficulty turning the key in the lock on my front door. Chris from Lock Around The Clock came within half an hour of phoning and fitted a new cylinder. The old cylinder was badly worn through use. A very efficient service for a very reasonable price.
Customer in Hertfordshire Posted on 31/07/2026 , work completed 31/07/2026
Excellent
Customer Service
Quality
Value
Very prompt, efficient. Picked up phone when rang could not speak highly enough about tyhem
Which? Trusted Traders Consumer Posted on 31/07/2026 , work completed 27/07/2026
Great Service
Customer Service
Quality
Value
Great Service from Chris, turned up when he said he would, completed the works to a high standard and charged what he said he would, what more can you ask !
Customer in Greater London Posted on 21/07/2026 , work completed 21/07/2026
Great work carried out intelligently
Customer Service
Quality
Value
Classic story that should never happen to me … lost a key to a 5 lever mortise lock! The guys came out on time and within 20 minutes had opened the door, this was an oak door, minimal damage with just a 7mm hole drilled precisely through the door into the locking mechanism to allow access to the levers. It was good to watch and I believe the price was reasonable.
Customer in Hertfordshire Posted on 20/07/2026 , work completed 07/07/2026
Great work. Honest and reliable
Customer Service
Quality
Value
Father and son team, found via personal recommendation. They proved to be affable, professional, reliable and efficient. Job: non-urgent - difficulty turning the lock on a UPVC door. On initial contact they briefly ascertained the problem, discussed their pricing and arranged a day and time slot for the work. They arrived within the time. Had a friendly and professional attitude. They knew quickly what the issue was, were well prepared and carried out the work swiftly and efficiently. Within 15 minutes they had fully realigned the door and cleared up after themselves. No new parts were required so I paid their basic fee. Based on my experience, and that of my source, I highly recommend them.
Customer in Hertfordshire Posted on 10/07/2026 , work completed 07/07/2026
Excellent craftsmanship
Customer Service
Quality
Value
Lock around the clock in Hemel Hempstead are a father and son team with many years experience. I have used them on two separate occasions and their work has been excellent. Their charges are also very reasonable.
Customer in Hertfordshire Posted on 10/07/2026 , work completed 09/07/2026
Excellent Work
Customer Service
Quality
Value
I just wanted to congratulate to them. They were on time, they phoned when they said they would, very pleasant and knew their job very well. Their bill was extremely good.
Which? Trusted Traders Consumer Posted on 08/07/2026 , work completed 27/05/2026
Excellent work. Prompt friendly service. Very good price .
Chris and George arrived on time. They were both very friendly and professional. They fixed the problem with my mother’s door and window in no time. They are experienced professionals. They were very clear about the price beforehand and stuck to it. Couldn’t recommend them enough.
Customer in Hertfordshire Posted on 08/07/2026 (Reviewer did not use service)
Great Service and Good Value
Customer Service
Quality
Value
George took my call late in the evening and scheduled to visit and fix my lock a few days later. He turned up within the time frame he provided, was polite and did a great job fixing the lock on my door in good time. He explained what he needed to do and why. It’s hard to find people that don’t over charge and make it sound look there is more work to do than is required. I would definitely recommend George and the company to anyone else that needs a locksmith.
Customer in Hertfordshire Posted on 03/07/2026 , work completed 03/07/2026
lock smith excellent work - quick and efficient . would recommend these guys 100%
Customer Service
Quality
Value
had an issue with my front door - emailed/texted on a sat and they were here within 24 hours and the issue was fixed great guys and fair pricing
Customer in Hertfordshire Posted on 30/06/2026 , work completed 29/06/2026
Great work and honest advice
Customer Service
Quality
Value
I found Lock around the clock by online search after having my bag and house keys stolen. George answered straightaway and was able to come to us within 2 hours. He gave good advice on our options - changed 3 lock cylinders and cut multiple keys for an amazingly competitive price. Would definitely recommend.
Customer in Hertfordshire Posted on 30/06/2026 , work completed 27/06/2026
Extremely helpful and professional
Customer Service
Quality
Value
Front door key in door lock inside of the house, door closed so stuck outside. Called George who asked a few questions about the door and provided a good quote. He arrived within the hour and proceeded to open the door with seconds. George was knowledgeable, friendly and professional. Thank you George. Will definitely use again if needed.
Customer in Buckinghamshire Posted on 18/06/2026 , work completed 18/06/2026
Great locksmith
Customer Service
Quality
Value
Lock on PVC back door ceased. Chris arrived within an hour of being called. Very quickly had the door open, replaced the gearbox & re-aligned the striker plate. Cleaned the door & left everything tidy. Excellent worker.
Customer in Hertfordshire Posted on 12/06/2026 , work completed 12/06/2026
Excellent service, nice people
Customer Service
Quality
Value
Having struggled to open our front door we called Lock around the clock. They arrived within 40 minutes, serviced and checked both front and back door locks and left them in smooth working order. Could not have asked for better service. Thank you Chris and George.
Customer in Hertfordshire Posted on 02/06/2026 , work completed 02/06/2026
Prompt service and reasonable
Customer Service
Quality
Value
Problem with 46 year old Ingersoll front door lock. Telephoned, advised me of their hourly rate, and said they would be with me within the hour, arrived much quicker, and suggested alternatives, try and service the existing lock, or replace it with an up to date Insurance compliant one. Agreed to the new one and was advised of the cost. Removing the lock revealed a problem, but this and the fitting of the new lock was done very much to my satisfaction with minimal damage to my door and doorframe. I have used this father and son run business on several occasions over the years and have no hesitation in continuing to use them in the future.
Customer in Hertfordshire Posted on 15/05/2026 , work completed 15/05/2026
Locked Out!
I foolishly locked myself out of my house. I left my keys in the barrel on the inside so i couldn't get my spare key in. I phoned Lock Around The Clock and father and son turned up within the hour and got me in within 3 minutes. Great service, nice guys and vey quick. This is the second time i have used them and have delivered a fantastic service. Highly recommended.
Customer in Hertfordshire Posted on 12/05/2026 (Reviewer did not use service)
Lock Maintenance
Customer Service
Quality
Value
Phone this company were able to accommodate me today gave an approx ETA call before arrival Identified the problem and repairers completed in double quick time and efficiently I would thoroughly recommend this business
Customer in Posted on 27/04/2026 , work completed 27/04/2026
Great job!
Customer Service
Quality
Value
I’m so pleased I found this company in my local advertising booklet. Chris came over within a few hours of me calling him as my front door lock had broken. He explained what the problem was and fixed it straight away. He was friendly and I felt comfortable letting him into my home. I would definitely recommend!
Customer in Central Bedfordshire Posted on 27/04/2026 , work completed 27/04/2026