Difficult problem well solved
Chris and George provided me with a really excellent service. They had to come twice, providing initially a same day short term solution and at their second visit a permanent solution. They fully met the Which? Traders code of conduct, they were unfailingly polite and pleasant and communicated well regarding arrival times, possible solutions to our problem and the price of the work needed.
Customer in Hertfordshire
Posted on 09/12/2025
, work completed 09/12/2025
Recommended
Great work
Very satisfied with promptly friendly and efficient service. This is the second time I have used them.
Customer in Hertfordshire
Posted on 21/11/2025
, work completed 20/11/2025
Recommended
Great work, fast, efficient and very flexible
Work was to change a faulty cylinder lock to the rear upvc kitchen door. On phone booking, the labour charge was informed upfront and any parts were advised as being additional. George arrived within the agreed timeslot and kept me informed on his schedule when en-route. George was fantastic and demonstrated professionalism, helpfulness and patience when engaging. He was very amenable and kindly completed some additional work not originally discussed. I would defo' recommend Lock around the Clock for all of your locksmith needs !
Customer in Greater London
Posted on 16/11/2025
, work completed 08/11/2025
Recommended
Repair to gearbox
Chris took my call Friday afternoon and arrived less than an hour later. I had a problem with a PVC door which just would not open! He found the problem very quickly, a jammed gearbox. It was replaced and the door works perfectly. I would thoroughly recommend him.
Customer in Hertfordshire
Posted on 15/11/2025
, work completed 13/11/2025
Recommended
excellent timely service
Chris came swiftly to remove a broken key from our UPVC french doors & also left the mechanism working more smoothly than before. Very fast & satisfactory.
Customer in Hertfordshire
Posted on 14/11/2025
, work completed 13/11/2025
Recommended
SO IMPRESSED!
I was reccomended to this company by a good friend and was so impressed by their prompt arrival time, their honest appraisal of the condition of the lock on our front door and their subsequent servicing of the unit. They originally suggested a replacement, but on closer examination they were able to clean out and service the lock for a much lower fee. The work was carried out with speed, professionalism and with a real 'sense of cheer' (a Father and Son team). Happy to have them back!
Customer in Hertfordshire
Posted on 11/11/2025
(Reviewer did not use service)
Recommended
front door opening
just used this compony to gain entry to my house . told him when I would be home . he came to the minute he said he would.. very nice young man . did the job within second's very fast . price was very reasonable . told us the price over the phone and that didn't change. he also did 2 other jobs with the lock . bit of oil / tightened the barrel . works like new . many thanks lock around the clock. phone number stored if needed .
Customer in Hertfordshire
Posted on 31/10/2025
, work completed 31/10/2025
Recommended
Excellent service
Very satisfied with promptly friendly and efficient service. We have had lock replace
Which? Trusted Traders Consumer
Posted on 30/10/2025
, work completed 21/10/2025
Recommended
Very good all round
I gave them a call and they came out very quickly. The problem with the lock was fixed straight away, I was made aware of the potential cost of the parts and labour. In the end it was fixable without replacing hardly any parts so the price was very reasonable.
Customer in Hertfordshire
Posted on 15/10/2025
, work completed 15/10/2025
Recommended
Great!
A Chubb deadlock in a rental flat was not working as it was misaligned. George came within 2 hours and speedily sorted out the problem. He was efficient and professional from start to finish and a pleasure to deal with.
Customer in Hertfordshire
Posted on 13/10/2025
, work completed 13/10/2025
Recommended
Great customer service
Have used this trader 4 times, he's really good. He's really kind, friendly and efficient. If I have to call him, he is always polite and competent and his job. Totally trustworthy.
Which? Trusted Traders Consumer
Posted on 13/10/2025
, work completed 30/09/2025
Recommended
Fast and efficient locksmith
Called Chris and within a couple of hours he was with us, calling in advance of his arrival. This was not an emergency locksmith issue but something that has been getting worse over time. He replaced the broken locking mechanism having tried to repair it first. Explained to us what was wrong and why it needed replacing. The price was close to what I guessed it might be so there was no surprise with the cost. An acceptable and fair price for two guys, an hours work and parts. Would definitely use Chris again as and when needed!
Customer in Hertfordshire
Posted on 10/10/2025
, work completed 08/10/2025
Recommended
Great quick service
Called Lock Around the Clock as I have locked myself out of my house. They came in 10mins and door was opened in 2 seconds. Great service, quick and friendly. Not cheap but you pay for their expertise. Highly recommended.
Customer in Hertfordshire
Posted on 09/10/2025
, work completed 09/10/2025
Recommended
Jammed front door lock
Chris and George arrived within 20 minutes of my phoning them. They sorted out my jammed front door lock very quickly and efficiently. I have used their services before and always found them very polite and helpful and their charges very reasonable. I would highly recommend them.
Customer in Hertfordshire
Posted on 07/10/2025
, work completed 06/10/2025
Recommended
Excellent service.
The lock on the porch door was stuck. Chris arrived the day after my telephone call. He let me know what time he was arriving and arrived on time. After examining the lock he explained clearly what needed to be done, together with costings. The job was carried out very efficiently. The added bonus being Chris cleaned the door. A very professional and friendly service. Definitely on my to-go-to list.
Customer in Hertfordshire
Posted on 04/10/2025
, work completed 03/10/2025
Recommended
QUICK & PAINLESS LOCK CHANGE
Service was fast and friendly! Great communication & advice. Work is to a high standard. Would highly recommend! Thanks!
Customer in Hertfordshire
Posted on 01/10/2025
, work completed 01/10/2025
Recommended
A good experience
I was impressed with the service received from this company. They came out to examine the bar lock on my back gate which I was having trouble opening and closing. Before arrival, I was given a call to say that they were on their way, and also told what the hourly rate was. When they arrived, they explained the likely causes of the problem to me, and then proceeded to work efficiently. The lock was fixed without needing to be replaced, and two new keys cut, as one of the existing ones wasn't good. I was only charged for the time taken, not the entire hour, and for the two keys.
Customer in Hertfordshire
Posted on 01/10/2025
, work completed 30/09/2025
Recommended
Fast response
My mother's lock failed on her door, when lock around the clock arrived they unlocked the door, and told us that the door had dropped. So they did not con us for a new lock like some might have. They just adjusted the door. And they also arrived in the time they said they would. Definitely would recommend.
Customer in Hertfordshire
Posted on 27/09/2025
(Reviewer did not use service)
Recommended
Efficient work
Chris arrived on time, diagnosed the problem with our front door lock, and replaced a faulty part and completed the job efficiently and quickly.
Customer in Hertfordshire
Posted on 16/09/2025
, work completed 16/09/2025
Recommended
We feel safe again!
Due to subsidence our front door was out of alignment and the lock had become unreliable. Though I didn't ask for emergency help, they arrived within 90 minuted, and took only about 30 minutes to fix the problem in a very professional way, at a very reasonable price.
Customer in Hertfordshire
Posted on 15/09/2025
, work completed 15/09/2025
Recommended
Responsive, fast and great value
I called about a broken lock that meant we couldn't open a garage door. They came really quickly and fixed it fast and gave us a timeframe for arrival and a call 5 mins before. Really great service.
Customer in Hertfordshire
Posted on 05/09/2025
, work completed 05/09/2025
Recommended
Great job - installation of several new door locks
The company answered the phone personally and understood my needs straight away. They gave me an estimated time of arrival, which they met. The work was carried out in a friendly, efficient manner. The price seemed to me fair and competitive. Would definitely recommend.
Customer in Central Bedfordshire
Posted on 04/09/2025
, work completed 04/09/2025
Recommended
Best locksmith ever.
Super professional job, very nice and kind guys, no time wasted, strongly recommend for all, best specialists, thank you very much!
Customer in Hertfordshire
Posted on 03/09/2025
, work completed 03/09/2025
Recommended
Friendly and efficient service.
Called Chris after leaving a key in the lock inside the house. He was very polite, friendly over the phone, and gave me a time estimate on when he'd be there. He called, saying he was on his way, and arrived exactly when he said he would. He had all the right tools to very quickly solve the problem, and took card payment! Would happily use him again if I had to.
Customer in Hertfordshire
Posted on 29/08/2025
, work completed 29/08/2025
Recommended
Excellent service
George called to confirm his arrival time, identified the lock problem, informed me of the work to be done plus the approx costs and then proceeded to get on with the job. He was polite had all the necessary tools and parts to complete the job.
Customer in Buckinghamshire
Posted on 11/08/2025
, work completed 11/08/2025
Recommended