Endorsed by Which?

Lock Around The Clock

4.9

1520 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1520 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Additional locks
Customer Service
Quality
Value
I was given a time slot in which they would arrive, I then received a phone call stating they would be with me in 25 minutes. They were to replace or add new locks in 3 places. Two were straight forward but one was posing a problem. After discussion and looking at other neighbours it was resolved. They were very pleasant and cleared up afterwards. I was given a quote beforehand which included one or two approximate prices and the final bill was less. I was happy with the work done.
Customer in Hertfordshire Posted on 16/12/2024 , work completed 12/12/2024
Brilliant service
Customer Service
Quality
Value
Chris and George arrived within 15 mins after I’d locked myself out. Great quick service, also oiled the lock as it was a little stiff. Good value too
Customer in Hertfordshire Posted on 06/12/2024 , work completed 06/12/2024
Front door problems with locking and unlocking
Customer Service
Quality
Value
Called Chris on Saturday morning and explained the problem with front door lock which was sticking and unable to lock door previous night. He said he could come out and he rang about and hour later to say he was on his way and updated me. Got down to the task and luckily he was able to do adjustments to the locking system. He got me to make sure I was able to lock and unlock it okay. before he left. Would recommend to others that have lock problems. Very happy customer.
Customer in Hertfordshire Posted on 30/11/2024 , work completed 30/11/2024
Quick, thorough, and friendly
Customer Service
Quality
Value
Chris came to fix a UPVC door that wouldn't open. I called in the morning, he came just after lunch, and the door was fixed and working perfectly in 30 mins. Chris diagnosed the problem exactly and replaced a broken gearbox. The costs were clear, and it was altogether excellent service.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 25/11/2024
Speedy solution
Customer Service
Quality
Value
Chris and his colleague came very quickly to sort out and replace a broken lock fitting. Polite and efficient and tidy and a pleasure to deal with.
Customer in Hertfordshire Posted on 22/11/2024 , work completed 20/11/2024
Great service - highly recommend
Customer Service
Quality
Value
I called them out to fix issues I was having locking my front door etc. Both Chris and George were very happy to help, efficient and were keen to get the issue resolved. They were very friendly and I would definitely recommend them. Thanks for sorting my Front door! Mandy
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Excellent work !
Customer Service
Quality
Value
Chris responded quickly to my request. He fitted two new door mechanisms efficiently and expertly and solved the problem of the doors jamming suddenly. He was polite, helpful and professional.
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Fast, friendly and quality workmanship
Customer Service
Quality
Value
Our Yale latch had broken, preventing us from opening the front door. Our letting agent got in touch with 'Lock around the clock' who provided a brilliant service. I received a call when Chris and his colleague were 40mins away. They arrived on the dot when they said they would and quickly had the door open. They installed a really solid, good-quality new latch (with a double lock function that we didn't previously have) and let me test it to make sure I was happy before they left. Would definitely recommend.
Customer in Hertfordshire Posted on 12/11/2024 , work completed 12/11/2024
Professional and timely
Customer Service
Quality
Value
Answered phone calls promptly. Understood that I needed him asap Kept me updated as to when he would come Detected fault immediately and promptly dealt with Though expensive for a simple job this was a Saturday morning and I would not have been able to leave home without repair. Friendly and courteous
Customer in Greater London Posted on 10/11/2024 , work completed 09/11/2024
excellent quick response
Customer Service
Quality
Value
We were recommended this company by a local shop - and they were absolutely right. Our front door needed the lock mending and they efficiently asked us for photos, turning up quickly afterwards with the right part. The job was done quickly with no problems and at a reasonable price. They were very friendly and provided plenty of advice. We would certainly use them again.
Customer in Buckinghamshire Posted on 05/11/2024 , work completed 04/11/2024
Unable to open uPVC back door
Customer Service
Quality
Value
Excellent service.prompt honest and reliable. Fixed doors at a very reasonable price. Very pleased.
Customer in Hertfordshire Posted on 30/10/2024 , work completed 30/10/2024
Front door lock
Customer Service
Quality
Value
Very prompt, professional . Gave options re lock system. Happy with the service received . I was shown how to use . Tried the lock a few times with them before they left my house .
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Lock on external Conservatory door not working.
Customer Service
Quality
Value
The lock on my conservatory PVC door would not work. I obtained Lock around the Clock's telephone number from the Trust a Trader leaflet. Explained the problem; they gave me an estimated price and fortunately, they were able to come out the same day - essential as it was an external door. They rang me half an hour before they arrived giving me an ETA. Father and Son came and repaired my door lock efficiently. No mess. Hopefully, nothing will go wrong with their work, but I feel confident that I could ring them and ask them to rectify it. Very pleased with them and would recommend them to friends and family.
Customer in Greater London Posted on 21/10/2024 , work completed 15/10/2024
Fixing of front door
Customer Service
Quality
Value
Our UPVC door had become stuck and even though the key would turn, the door wouldn't open. I called Chris at around 10am and he was with us early afternoon with a colleague. Both of the guys were polite and quickly managed to locate the problem, and explained to me in simple terms what the issue was. Chris then presented two options, one of which would work out cheaper than the other, and then they quickly resolved the problem. Would definitely recommend Chris, service was good and quickly resolved our issue.
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Friendly, efficient & trustworthy
Customer Service
Quality
Value
I instantly knew I was in good and capable hands. No hesitation in 100% recommending Chris & George and I would not go elsewhere! Thank you for a perfect service!
Customer in Hertfordshire Posted on 19/10/2024 , work completed 10/10/2024
Emergency locksmith
Customer Service
Quality
Value
Lock around the clock. I phoned them in the morning and they said they would call in the afternoon. Which they did. Carried out the work promptly, left no mess , a very satisfactory outcome. Thanks very much. Terry
Customer in Hertfordshire Posted on 02/10/2024 , work completed 02/10/2024
Change locks on upvc pateo doors
Customer Service
Quality
Value
Superb service from George who called to say he was on his way as promised. Changed our locks as we had lost the keys. So polite and efficient. He noticed the handle on our front door was a little loose on his way out so tightened it up. Would highly recommend.
Customer in Central Bedfordshire Posted on 19/09/2024 , work completed 16/09/2024
Yale lock replaced efficiently
Customer Service
Quality
Value
George said that the barrel of our Yale lock on the font door needed replacing and did the job quickly and efficiently.
Customer in Greater London Posted on 17/09/2024 , work completed 16/09/2024
Speedy friendly service
Customer Service
Quality
Value
Called to get a secure chain put on my upvc front door for peace of mind and came around same day. Chain was fitted in no time. Super helpful. Would definitely use their services again!
Customer in Hertfordshire Posted on 20/08/2024 , work completed 20/08/2024
Lock Change
Customer Service
Quality
Value
Chris and George, father and son polite team. Perfect job, well done. Always very reliable and professional. Very good at what they do.
Customer in Greater London Posted on 19/08/2024 , work completed 19/08/2024
Great service
Customer Service
Quality
Value
Key snapped and got stuck in the lock. Called within 20 minutes and arrived within the hour. Fast, efficient service with helpful advice given.
Customer in Central Bedfordshire Posted on 18/08/2024 , work completed 18/08/2024
lock repair
Customer Service
Quality
Value
Arrived soon after making contact. Good communication, friendly & a professional family business. Highly recommended....
Customer in Greater London Posted on 09/08/2024 , work completed 09/08/2024
Very speedy and friendly
Customer Service
Quality
Value
Called with a sticking lock and Chris & son turned up half an hour later to fix it. Lock now works and service was very friendly. Done to the agreed budget. Have put them in my phone in case it happens again.
Customer in Buckinghamshire Posted on 04/07/2024 , work completed 04/07/2024
Excellent Service
Customer Service
Quality
Value
Chris and his son arrived quickly after I had called them. They were both very professional and polite and showed good know of their trade. They changed my front door lock in no time at all. I would highly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
REPAIRING A LOCK
Customer Service
Quality
Value
They arrived not long after being telephoned, and were most respectful and helpful. They performed the repair well, and I would most certainly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
New cupboard latch
Customer Service
Quality
Value
Very quick to respond, very thorough, tidy, friendly and efficient. This review is in danger of taking longer to input than the job took.
Customer in Hertfordshire Posted on 29/05/2024 , work completed 29/05/2024
Good work and well done
Customer Service
Quality
Value
I was having a problem with a gate padlock which was seized up. Even my gardener couldn't budge it. Chris came an hour later and managed to remove it and replace it with a superior weather proof one. He was kind and efficient.
Customer in Hertfordshire Posted on 25/05/2024 , work completed 25/05/2024
Quick and efficient
Customer Service
Quality
Value
Chris and George came quickly (30 to 40 minutes after I first called) and let me know that they were on the way. They replaced the broken lock on my front door and gave me several new keys. They also improved the operation of the back door and checked that the patio door was secure.
Customer in Hertfordshire Posted on 22/05/2024 , work completed 22/05/2024
Fast, efficient and reliable
Customer Service
Quality
Value
Chris and his son came and fixed our broken back door lock. They were fast, efficient and respectful of my home. He managed to fix the existing lock with no need for new parts. I would highly recommend and have kept their details for future.
Customer in Hertfordshire Posted on 30/04/2024 , work completed 29/04/2024
Broken lock fixed
Customer Service
Quality
Value
Chris and his son were very prompt, efficient and friendly and soon mended my broken lock. I would definitely recommend them.
Customer in Hertfordshire Posted on 25/04/2024 , work completed 25/04/2024
Great work at short notice in an emergency
Customer Service
Quality
Value
We needed multiple locks changing at short notice in an emergency, the locksmith worked after hours in a stressful environment. Thoroughly happy with the work and appreciative for the understanding and professionalism employed. Highly recommended.
Customer in Hertfordshire Posted on 14/04/2024 , work completed 27/03/2024
Front Door Lock
Customer Service
Quality
Value
Rang and came out same day. Found fault and gave price before continuing. Fantastic service, great workmanship, lovely guys. Would highly recommend.
Customer in Hertfordshire Posted on 09/04/2024 , work completed 09/04/2024
Excellent Response
Customer Service
Quality
Value
Excellent response and workmanship in fitting a replacement front door lock. Fair price and friendly service..
Customer in Hertfordshire Posted on 09/04/2024 , work completed 08/04/2024
Replacement of front door latch
Customer Service
Quality
Value
I wanted to get my front door latch replaced and emailed Chris some photos. He gave me a verbal quote that was reasonable, and he came out the following morning to do the work (it wasn't urgent). The work was done quickly and professionally, and they cleaned up afterwards. Chris took the time to explain how to use the new lock, and to check that I was able to use it OK. This is the second time that I've used Lock Around The Clock, and I would be happy to do so again in the future.
Customer in Hertfordshire Posted on 27/03/2024 , work completed 27/03/2024
This is the Locksmith to call
Customer Service
Quality
Value
Had problems with front door (composite) jamming on occasion. Tried silicone spray without success. Saw advert in local Living magazine for Lock Around the Clock based in Hemel so rang Chris who came shortly after. He refixed bottom hook to mechanism which had become detatched and tightened screws. Job completed quickly and efficiently, friendly guys who gave me 10% seniors discount thus only £75 without me asking. Would use again and happy to recommend.
Customer in Hertfordshire Posted on 20/03/2024 , work completed 20/03/2024
Would recommend
Customer Service
Quality
Value
Very polite. Would recommend. Good workmenship. Very quick to respond to my phone call, and came quickly to fix my door.
Customer in Greater London Posted on 12/03/2024 , work completed 07/03/2024
Superb and fast locksmith work
Customer Service
Quality
Value
Called Chris at midday and within 30 minutes he turned up and did the necessary door lock repair to the highest standard . Well recommended
Customer in Greater London Posted on 15/02/2024 , work completed 15/02/2024
Great service, very reasonable cost
Customer Service
Quality
Value
I highly recommend Chris and his son, who replaced my street door lock. I called them around lunchtime when my old lock seized up, and they gave me an estimated ETA. Chris then called me when he was 5 minutes away, and when he arrived he quickly assessed the problem. The work was done professionally and with the minimum of fuss, and the cost was very reasonable. All in all, a great service.
Customer in Hertfordshire Posted on 06/02/2024 , work completed 06/02/2024
Faulty door lock
Customer Service
Quality
Value
I have used this business in the past and therefore knew that the work would be of a high standard. I had been unable to unlock front door and Chris arrived this morning. He immediately knew what the problem was and re-aligned both Ingersoll and Chubb locks. The work - as in the past - was efficient and professional. Very happy with the outcome.
Customer in Hertfordshire Posted on 28/12/2023 , work completed 28/12/2023
Replaced new locks
Customer Service
Quality
Value
Chris and colleague arrived promptly and sorted out the problem quickly, efficiently and professionally. The price was quoted upfront. I was very pleased and confident in the work done. I would definitely recommend
Customer in Hertfordshire Posted on 21/12/2023 , work completed 21/12/2023
Great Service - Replacement Lock
Customer Service
Quality
Value
Needed to replace my front door lock. Rang for a quote, spoke to Chris. Quote was acceptable & they could visit me same day. Called to confirm before arrival. Arrived on time, polite & quick service. No fuss and priced as quoted. Really great service. Recommend
Customer in Hertfordshire Posted on 20/12/2023 , work completed 18/12/2023
Excellent Service
Customer Service
Quality
Value
I used this trader to resolve a problem with a UPVC door which I was unable to lock. They answered my call promptly and gave a generous estimate of how long it would take them to respond promising to call me with reasonable notice when they were on their way, This happened. They also advised their hourly rate (which they adhered to) giving me opportunity to decline the work if I was unhappy with it On arrival they swiftly diagnosed the problem and clearly explained the fault giving me ample opportunity to ask questions, They also advised the cost of a required replacement part before proceeding with the work The work was undertaken swiftly and efficiently and I was able to test it to ensure that I was satisfied that it had cured the fault. I was also given useful advice on how to prevent the fault from recurring. Throughout the work I was treated respectfully and I was very pleased with the service received. On the basis of my experience with this job I would be happy to recommend Chris and "Lock around the Clock" to others who required Locksmith Services
Customer in Hertfordshire Posted on 19/12/2023 , work completed 18/12/2023
Local Locksmith
Customer Service
Quality
Value
I found Mr Cavanah to be helpful and efficient. He kept in touch when he was delayed and arrive to complete the work in super quick time. He was also very kind by adjusting the price of the repair to compensate me for the delay. Would definitely recommend his company and if necessary we would use them again.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
Simply - Brilliant
Customer Service
Quality
Value
The job was scheduled for the next day and as stated, I received a call letting me know when they will come. The type of work, costs and options were explained before the job was done. The blocked cylinder was removed and a new one fitted. It all took around 15 min. Highly recommended.
Customer in Hertfordshire Posted on 07/12/2023 , work completed 07/12/2023
Front door lock repair.
Customer Service
Quality
Value
Prompt (same day) response. Clear assessment of problem and options with costs. Efficient execution of agreed work. Courteous and friendly. Cleaned up on completion. Very professional. Problem solved at reasonable cost.
Customer in Hertfordshire Posted on 04/12/2023 , work completed 04/12/2023
Job Done!
Customer Service
Quality
Value
Chris came out on a cold Sunday morning. Called 30 mins ahead. Arrived when he said. Did a thorough job to fix the problem. Charged the reasonable price quoted on the phone and was kind and cheerful throughout.
Customer in Central Bedfordshire Posted on 27/11/2023 , work completed 25/11/2023
Excellent service
Customer Service
Quality
Value
They arrived on time and made a good job of the repair. They were also polite and pleasant.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 23/11/2023
Excellent service
Customer Service
Quality
Value
Turned up on time, were polite throughout, even asked if they needed to take their shoes off which was very nice. They did the job well. They had a little bit of a glitch. Unfortunately, I was locked in so they have to take the whole lock out and put a new one in. They then found out there was an addition to the door to make it shut tightly, so the had to remedy that but now it is al working fine. Pretty pleased with the end result.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 17/11/2023
Excellent Service
Customer Service
Quality
Value
Had two door lock cylinders replaced due to losing one set of keys. Have used Chris once before a couple of years ago and once again from contacting him and the locks being replaced was under 24 hours. Quick, Courteous, Clean, Friendly and giving advice on security locks, I could not fault them. I know that if I need them again all I have to do is pick up the phone and they will be here. Can't recommend them highly enough.
Customer in Hertfordshire Posted on 21/11/2023 , work completed 20/11/2023
Local, fast and effective
Customer Service
Quality
Value
We locked ourselves out on a particularly stressful morning. We rang Lock Around The Clock as they seemed a local firm. They answered promptly and got us to explain exactly what we had done. From that point they gave us the assurance we needed, namely: - they understood what we had done - they were very confident that they could get us back into our house quickly - they gave an estimated wait time [1 hour] - were clear about their call out charges - told us to relax, go to somewhere warm we could wait - told us they would call when 10 mins away They were good to their word and got to us within 40 minutes. Got access without any further drama and were polite and friendly throughout. Excellent local firm who we would happily use again.
Customer in Hertfordshire Posted on 16/11/2023 , work completed 14/11/2023
Great work
Customer Service
Quality
Value
I have used lock around the clock on three occasions. They have always been prompt, efficient and tidy up afterwards. Great service and very trustworthy.
Customer in Hertfordshire Posted on 02/11/2023 , work completed 01/11/2023
Check and adjust door lock
Customer Service
Quality
Value
The lock wouldn't turn for me but they serviced and adjusted it so now it is far easier and I can leave the property securely locked. both worked efficiently, quickly and carefully. They explained what would be needed and completed the work. They did not have to replace a part as first thought which saved me money. Arrived on time from a distance away in spite of returning to the same area in which they'd worked earlier in the day.
Customer in Greater London Posted on 26/10/2023 , work completed 26/10/2023
Very satified with the quick response and great work done.
Customer Service
Quality
Value
The team at Lock around the Clock were great from the initial call to them and saying goodbye with the work done within a few hours. They were able to replace a broken front door lock with compromising the door and even tidied up after them. They arrived promptly as expected, letting me know before hand when they were about to arrive. They did the work quickly and within the agreed among price. The team were friendly and reassuring and it was a great relief to have the problem resolved so quickly. They even tidied up after.
Customer in Luton Posted on 25/10/2023 , work completed 24/10/2023
Job well done
Customer Service
Quality
Value
An efficient and reliable service. Nothing too much trouble from a pleasant and polite workman. As an elderly person I was treated with dignity.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 04/10/2023
External door lock repair
Customer Service
Quality
Value
Highly recommended. A very professional team - arrived when they said they would, very polite and friendly, checked everything thoroughly, completed appropriate works quickly and without any mess. I thought the lock the had failed, but it turned out the door had dropped slightly, so they eased, adjusted and serviced it without replacing the lock unnecessarily - great service.
Customer in Greater London Posted on 25/09/2023 , work completed 25/09/2023
Recommended
Customer Service
Quality
Value
Brilliant! What more can I say.
Which? Trusted Traders Consumer Posted on 20/09/2023 , work completed 15/09/2023
Lock on door repaired
Customer Service
Quality
Value
Fast efficient service - same day. Very friendly and professional and carried out the works required to a high standard.
Customer in Greater London Posted on 18/09/2023 , work completed 15/09/2023
Very professional and couteous
Customer Service
Quality
Value
I called this trader to fix the lock on my front door of my new house and change the door handle. Happening to be round the corner on another job he was able to come within 20 minutes of the call (I hadn't been expecting anything to happen till next week as it wasn't an emergency.) Chris and his colleague were very polite, courteous, profesional and knowledgeable. He didn't try to get me to pay for an expensive lock change - he was able to tell quickly that all that needed doing was to re-align the existing lock, and at my request he changed the door handles so that the opening/closing process was easier. He was also able to fix a window in the conservatory that had got stuck with minimum fuss. Chris knows his trade in expert manner, and the charge for his work was very reasonable. No hesitation in recommending him to others.
Customer in Hertfordshire Posted on 08/09/2023 , work completed 08/09/2023
Emergency Locksmith
Customer Service
Quality
Value
I highly recommend Lock Around The Clock; very efficient, very courteous, excellent service and would definitely use again.
Customer in Hertfordshire Posted on 07/09/2023 , work completed 06/09/2023
Replace door lock
Customer Service
Quality
Value
Great service turned up within an hour good friendly service from a family business can highly recommend
Customer in Hertfordshire Posted on 05/09/2023 , work completed 05/09/2023
Efficient and Friendly
Customer Service
Quality
Value
Chris and his partner fixed my dodgy front door lock this afternoon and it's now it is working perfectly again. They were friendly, focused and efficient and the job was done quickly and skilfully. Chris was clear about pricing for the work before starting, which I appreciated. Communication was very good too, with Chris phoning soon after I'd left a message and then ringing agian 15 mins before arriving. I'd definitely recommend Lock around the Clock.
Customer in Hertfordshire Posted on 04/09/2023 , work completed 04/09/2023
Front Door Lock Cylinder
Customer Service
Quality
Value
We were having issues with our front door lock where the wear on the cylinder was causing difficulties opening the door. I called "Lock around the Clock" just after mid-day. By 4.00 pm they had fitted a new cylinder to the lock The service was exceptional, professional, and friendly and the charge was very reasonable. I would recommend this company to anyone requiring the services of a locksmith.
Richard in Hertfordshire Posted on 31/08/2023 , work completed 31/08/2023
Replacement lock
Customer Service
Quality
Value
Very prompt call out service, quoted 30 mins but with me within 20. Very friendly and efficent and overall a good service and I would reccomend him to others.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 19/08/2023
Good job
Customer Service
Quality
Value
I found the Ad in a local magazine and checked the reviews online. Rang and could have had a visit the next day if necessary. Chris rang to confirm the time on the day and to advise me of labour costs and that there would be an additional charge for any parts. On arrival with his son, he inspected the faulty front door lock, said it shouldn’t need replacing fully. He fitted a new part, and the lock is as good as new.
Customer in Hertfordshire Posted on 18/08/2023 , work completed 16/08/2023
Very professional
Customer Service
Quality
Value
Changed two locks. Very quick to respond to enquiry and attended at agreed time. Work was very tidy and professional. I would highly recommend.
Customer in Luton Posted on 16/08/2023 , work completed 16/08/2023
Replacement deadbolt and keys
Customer Service
Quality
Value
Chris was quick to respond to my query, was courteous and punctual and completed the work as required. Would recommend Lock around the Clock and would use their services again.
Customer in Greater London Posted on 12/08/2023 , work completed 11/08/2023
Replacing Locking System on UPVC Front Door
Customer Service
Quality
Value
I phoned at 13:10 and they managed to fit me in at 15:30 so that was ideal. Chris and his son did a great job replacing the locking system, explaining everything clearly and giving honest quotes along the way....so no surprises at the end. They were both very friendly yet professional and removed the mess at the end. I paid a fair price by debit card and they gave me spare keys which was great. I would highly recommend this company and would use them again.
Customer in Hertfordshire Posted on 09/08/2023 , work completed 09/08/2023
Problem solved straight away
Customer Service
Quality
Value
Chris and his son came around quickly when I broke a key in my front door lock. They removed the key very quickly and then made sure everything was working properly and that I had another key that fitted the lock. Great service at a great price from friendly and efficient locksmiths.
Customer in Hertfordshire Posted on 02/08/2023 , work completed 02/08/2023
Replaced a lock on front door
Customer Service
Quality
Value
Chris responded promptly and courteously to my call. He arrived on time as promised and replaced the problematic lock. The cost was ok.
Customer in Hertfordshire Posted on 18/07/2023 , work completed 18/07/2023
Good family business. Would recommend.
Customer Service
Quality
Value
- Answered every single one of my phone calls. - Were honest about the quote provided. - Came within the hour. - Called when they were 25 min away. - Positive and calm energy. - Polite and professional attitude. - Completed the work in about 30 min. - Work done very well: opening locked door and replacing with new lock. - Gave me a spare set upon completion. - Did not ask a million questions, but got to work immediately. - Cheaper than the other locksmiths in the area.
Customer in Buckinghamshire Posted on 14/07/2023 , work completed 13/07/2023
A very good service
Customer Service
Quality
Value
I called Chris first thing and he was at my home by 12 midday and repaired my back door straight away. Very impressed and very happy he didn't insist on a new lock as he was honest and was able to repair without extra cost. He had also helped my father in law in the past who was vulnerable. A nice chap. Would recommend.
Which? Trusted Traders Consumer Posted on 13/07/2023 , work completed 16/06/2023
Replacing lock on front door
Customer Service
Quality
Value
Arrived at correct time. Agreed what price would be. Carried out work carefully and tidily. Were very polite and pleasant.
Customer in Hertfordshire Posted on 11/07/2023 , work completed 11/07/2023
Very happy, excelllent work
Customer Service
Quality
Value
The problem was a broken door lock, I rang the number for Lock Around The Clock, they arrived on time, very punctual. They were respectful, vey efficient, did the job quickly and now the door works. Completly replaced door lock and handle.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 26/06/2023
Excellent and professional service
Customer Service
Quality
Value
I would highly recommend Chris and his team. As estate agents we frequently have maintenance issues to deal with on our managed rental properties and Chris has helped us out three times so far. We will definitely be using Chris and his team in the future
Customer in Buckinghamshire Posted on 22/06/2023 , work completed 21/06/2023
Reliable and reasonably priced
Customer Service
Quality
Value
Excellent service from Chris and his colleague! Called on a Sunday as an emergency as my lock had seized and I couldn’t get in. Managed to get in but booked an appointment for Monday instead. They arrived in the morning, on time, and job was sorted within the hour. All work areas tidied up before they left. Advised on best locks to replace with, but no pressure to up-sell at all. Advised that basic one for my front door would be fine, saving me money too. Very reliable and trustworthy. Price was very reasonable and less than expected. Will definitely call him again if needed.
Customer in Central Bedfordshire Posted on 19/06/2023 , work completed 19/06/2023
Very pleased
Customer Service
Quality
Value
I was having trouble locking & unlocking my back door so called this trader. They arrived very promptly, and were very efficient and polite.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 12/06/2023
Excellent Service
Customer Service
Quality
Value
Lock Around The Clock came and helped with my front door. Would highly recommend, great service and very efficient.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 05/06/2023
Defective conservatory door lock
Customer Service
Quality
Value
Called in Chris to fault find problem with conservatory door. He and a workmate arrived on time. Found fault with lock mechanism and gave options and prices for repair. Did the job speedily, efficiently, and tidily. Was very pleasant to deal with. Job came in under quote. Very happy customer and would highly recommend.
Customer in Central Bedfordshire Posted on 06/06/2023 , work completed 06/06/2023
Quick lock replacement
Customer Service
Quality
Value
I phone the company on Monday morning and he came around the same afternoon, replaced lock on door after I was unable to lock it from the outside
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 22/05/2023
Repair of back door
Customer Service
Quality
Value
Super-fast response. Friendly and reliable service. Repair done to perfection. Pleasure to deal with. Would Highly recommend. A+++
Customer in Greater London Posted on 22/05/2023 , work completed 26/04/2023
Great service
Customer Service
Quality
Value
These guys are great, I have used them before. Rang them close to midday by mid afternoon I had a call to say they were on their way. I needed a new garage door lock, I got stuck in traffic they got there before me and started work. Fast efficient and friendly guys who I feel confident would never do any work that wasn't necessary, or overcharge you. He gave 10% discount as I'd used him before. I'd recommend them every time.
Customer in Central Bedfordshire Posted on 11/05/2023 , work completed 09/05/2023
Great Service
Customer Service
Quality
Value
Chris came within half an hour of calling and sorted out a problem with my back door lock. Very professional and friendly service. Highly recommended.
Customer in Hertfordshire Posted on 29/04/2023 , work completed 29/04/2023
Replace garage door lock
Customer Service
Quality
Value
I rang Chris on Saturday to explain that my garage door lock was being temperamental and I was worried I could be locked out of my garage. As it wasn't an emergency he said it would be cheaper to wait until Monday to fix it, which I appreciated. We agreed a time and he rang to tell me when he was on his way. He had confirmed the price beforehand and gave me a ten percent discount as I had been a customer previously. He and his assistant were very pleasant and efficient in changing the lock and even oiled the springs which lift the up and over door. Splendid service!
Customer in Hertfordshire Posted on 25/04/2023 , work completed 24/04/2023
A very prompt service
Customer Service
Quality
Value
I rang Lock Around The Clock and was very pleased that they could visit my property the same afternoon. They arrived when they said they would. We discussed the choice of locks and I selected the one I wanted. They then fitted this extremely quickly and then cut some additional keys that I wanted. They were both very polite and friendly.
Keith in Buckinghamshire Posted on 21/04/2023 , work completed 20/04/2023
Excellent, prompt, courteous service
Customer Service
Quality
Value
Service, re-align and repair 2 main door locks Time of arrival and costing issued in advance and adhered to. The 2 man team were both very polite, articulate, with a nice sense of humour and excellent attitude. Clearly explained the work necessary, worked unobtrusively and cleaned up efficiently afterwards. We were highly impressed and would not hesitate to recommend to other potential customers.
Customer in Buckinghamshire Posted on 21/04/2023 , work completed 21/04/2023
Professional service
Customer Service
Quality
Value
This is the third time I have used Chris and his son. Each time they have been prompt and professional with cost quoted up front. I could definitely recommend Lock Around The Clock
Customer in Hertfordshire Posted on 17/04/2023 , work completed 14/04/2023
Most reliable and great value
Customer Service
Quality
Value
Patio/conservatory sliding door decided to jam shut this morning with a broken lock mechanism. I called Chris Cavanah and he attended within the hour and repaired the lock without any fuss. Very reliable and the second time I have used him.
Customer in Hertfordshire Posted on 12/04/2023 , work completed 12/04/2023
UPVC lock repair
Customer Service
Quality
Value
Friendly polite contact - speedy service - arrived on time and quickly carried out the repair, cleaning up afterwards - very efficient. Would recommend.
Richard in Hertfordshire Posted on 06/04/2023 , work completed 06/04/2023
One hundred percent would recommend.
Customer Service
Quality
Value
Had a problem with the lock on the front. This had been fixed twice before by other locksmiths, which on one occasion cost a small fortune! He needlessly change parts that were not necessary. This was absolutely not the case with Chris , he explained everything that needed to be done and all the costs involved (which was nowhere near what we'd previously paid) before carrying out any work. They were quick, and even cleaned my door when they'd finished, super happy!
Michaela in Central Bedfordshire Posted on 28/03/2023 , work completed 28/03/2023
Happy customer
Customer Service
Quality
Value
I had a key stuck upside down in a door. Lock around the clock were able to get to me within 2 hours. The price, fault and troubleshooting steps were all explained upfront. They left the door spotless and corrected a fault with the door rubbing the frame with out me asking them too. Would happily use them again.
Customer in Buckinghamshire Posted on 27/03/2023 , work completed 27/03/2023
Excellent Service
Customer Service
Quality
Value
Chris attended my elderly mothers house and repaired locks on two doors. Trustworthy and excellent to deal with.
Customer in Hertfordshire Posted on 17/03/2023 , work completed 17/03/2023
Good Work
Customer Service
Quality
Value
This company were compentent and efficient with a fair price. I would recommend this company.
Which? Trusted Traders Consumer Posted on 16/03/2023 , work completed 06/03/2023
Polite and tidy
Customer Service
Quality
Value
Very pleased with the work completed. They were competent and provided a clear breakdown of the cost, here on time and stuck to their timetable. treated my property with respect and cleaned up after.
Which? Trusted Traders Consumer Posted on 09/03/2023 , work completed 06/03/2023
Repair of front door lock
Customer Service
Quality
Value
The front door lock broke, and I found Chris online. They were with us within 30 minutes (lucky they were working in the area) and fixed the lock quickly and efficiently, I was very grateful for their prompt service.
Customer in Hertfordshire Posted on 04/03/2023 , work completed 03/03/2023
All fixed thank you!
Customer Service
Quality
Value
Excellent service from Chris and George. Fixed a broken door and made the house. Safe again. Friendly, clean workers and would definitely recommend.
Customer in Hertfordshire Posted on 03/03/2023 , work completed 03/03/2023
Impressed
Customer Service
Quality
Value
They sorted out two locks. One internal and one external. Absolutely 5 out of 5. Pleasant people in the house, used them before and would recommend. I know how important reputation is and like to use local businesses.
Which? Trusted Traders Consumer Posted on 23/02/2023 , work completed 16/02/2023
Would recommend
Customer Service
Quality
Value
Pleasant, helpful, prompt and professional
Which? Trusted Traders Consumer Posted on 16/02/2023 , work completed 15/02/2023
Replace worn and damaged mortice lock to curtesy door
Customer Service
Quality
Value
I contacted Chris Cavanah to see how quickly he could replace the lock for me, plus the fact the weekend was approaching as well and I struggling to get in and out of the door. I explained the problem and he said he could come the next day. Communication was excellent and they were bang on time to carry out the replacement. Chris and his colleague were both very polite, friendly and professional and did a great job. Highly recommended and I will be using their services again if I need too.
Paul in Buckinghamshire Posted on 11/02/2023 , work completed 09/02/2023
New garage lock
Customer Service
Quality
Value
Quick and efficent. Didn't charge a fortune. Would recoomend them to anyone.
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 07/02/2023
Reliable locksmith
Customer Service
Quality
Value
This company is run by very helpful people. They completed the job within a couple of hours of our first contact. They did a great job.
Customer in Hertfordshire Posted on 02/02/2023 , work completed 12/01/2023
.Excellent locksmith service
Customer Service
Quality
Value
They supplied an excellent service. Very polite. Very happy with the job. I would definitely recommend this company and would be my first choice if needed in future.
Tracy in Hertfordshire Posted on 26/01/2023 , work completed 24/01/2023
Great work, we’ll dobe
Customer Service
Quality
Value
Responded promptly to call. Experienced locksmith, knew exactly what the problem was. Worked quickly and efficiently and cleaned up any mess. Very courteous too. Highly recommended
Customer in Hertfordshire Posted on 17/01/2023 , work completed 17/01/2023
Check and replace faulty Yale Lock
Customer Service
Quality
Value
Turned up within a few days of original call, received 30 mins notice of their arrival, arrived on time, found it not possible to repair existing Yale Multipoint Lock and fitted a new one in timely fashion. Very impressed by polite and efficient service. Have used before 3 years ago and was pleased then so this company was the first point of call. Will use again.
Customer in Posted on 17/01/2023 , work completed 17/01/2023
Excellent service
Customer Service
Quality
Value
I contacted Lock around the Clock last week and booked an appointment for today to change my front door lock. They arrived when they said they would, and were polite and friendly. I was incredibly impressed by how speedily they completed the job. I thought the price for the work was reasonable and competitive. It was an excellent service from start to finish. I would definitely contact them again for any future issues.
Customer in Buckinghamshire Posted on 16/01/2023 , work completed 16/01/2023
would definitely call them again
Customer Service
Quality
Value
I found Lock around the clock to be friendly and professional. They contacted me with a time of arrival and we're punctual. They made quick work of the lock repair and offered helpful advice. I would definitely use their services again.
Customer in Central Bedfordshire Posted on 16/01/2023 , work completed 16/01/2023
Fitted New Door Locks
Customer Service
Quality
Value
Chris and George were on the doorstep to do the work required in under an hour from my call. Ther came fully prepared and got straight to work. Neat job performed quickly and for a reasonable price. Extremely polite and helpful people. Highly recommended.
Customer in Hertfordshire Posted on 12/01/2023 , work completed 12/01/2023
Great service
Customer Service
Quality
Value
Really great service, came out to me the same day and fixed my problem straight away. I will definitely use them again if ever needed.
Customer in Hertfordshire Posted on 06/01/2023 , work completed 06/01/2023
Opening a uPVC front door where the locking mechanism had jammed in the locked position
Customer Service
Quality
Value
Highly recommended and extremely impressed. I'm a landlord, with a property in Luton. My tenants called me earlier today saying they couldn't open the front door, which was in the 'locked' position. The key turned, but the locking mechanism wouldn't unlock. Within a few hours, the engineer had visited the property, opened the door, replaced the gearbox and realigned the door. The quote was highly competitive and I have no hesitation in recommending 'Lock around the clock'. Thank you so much for your excellent service.
Customer in Hertfordshire Posted on 04/01/2023 , work completed 04/01/2023
Prompt and professional
Customer Service
Quality
Value
Just wanted to say, prompt and professional service
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/12/2022
Very good
Customer Service
Quality
Value
Very good service, came out quickly and I was impressed with how quickly they resolved the issue.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 28/11/2022
Great
Customer Service
Quality
Value
Very punctual, very presentable and polite. Did the job, opened the door and no lock replacement needed. A reasonable cost.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 29/11/2022
Great, prompt service
Customer Service
Quality
Value
Very excellent, prompt and quickly dealt with the work, no problems at all.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 28/11/2022
Snapped key in front door
Customer Service
Quality
Value
We had a key snapped in our front door. This rendered it useless and unable to get back in if we left. I called Lock around the Clock as local to me, and the name made me smile. Prompt effective and friendly service. Had the problem resolved within an hour and at a reasonable charge. Let’s face it. A locksmith isn’t a trade you need often but when you do, you really do. Recommended company, very happy to promote it here.
Customer in Hertfordshire Posted on 24/11/2022 , work completed 24/11/2022
Good work
Customer Service
Quality
Value
They arrived on time. They changed the lock on my front door and this took about half an hour. Once the job was completed I was then shown how to use the new lock. Right throughout they were courteous and friendly.
Customer in Luton Posted on 09/11/2022 , work completed 09/11/2022
Porch door
Customer Service
Quality
Value
Outer porch door would not lock - only from inside so did not did not want to leave house to go out. Called Chris who just arrived back from overseas trip. Said he would call me back which he did promptly and came to see me same day in the afternoon and realigned door. He applied the OAP discount which is a godsend in these challenging times. Very pleasant team and they made me feel very comfortable. Thanks Chris and son for efficiently rectifying and making me feel safe again. Regards - Mrs George
Customer in Greater London Posted on 08/11/2022 , work completed 08/11/2022
Great work and fast
Customer Service
Quality
Value
Called Chris at 8.30 was given an estimated time of arrival of 10 - 11 called to confirm exact arrival time and arrived at 10am. Inspected the lock and confirmed that it would need to be replaced provided a cost estimate and completed the job of replacing the lock on a UPVC front door within 25 minutes. Great service great work would definitely recommend .
Customer in Hertfordshire Posted on 02/11/2022 , work completed 02/11/2022
Excellent
Customer Service
Quality
Value
Phoned at 13:00 to book job. arrived and completed job by 2:15 brilliant clean and efficient. They were very courteous
Customer in Hertfordshire Posted on 27/10/2022 , work completed 27/10/2022
Fast and Friendly service
Customer Service
Quality
Value
Fast friendly and efficient service, what more can you ask for. Fixed my issue in no time at all. I would highly recommend them.
Customer in Buckinghamshire Posted on 24/10/2022 , work completed 24/10/2022
Change of lock
Customer Service
Quality
Value
Brilliant company. Arrived on time, explained what was needed, gave several options, all done and paid the job already.
Which? Trusted Traders Consumer Posted on 20/10/2022 , work completed 13/10/2022
Repaired locks on 2 doors
Customer Service
Quality
Value
The lock on our front door had jammed and we could open from neither inside or out. Additionally one other door was temperamental and did not work easily. Called Lock around the Clock, explained situation and they arrived a couple of hours later. Both doors were fixed within an hour, and now work smoothly. They explained everything, were courteous throughout, and I would certainly recommend their services.
Customer in Hertfordshire Posted on 12/10/2022 , work completed 11/10/2022
Replaced a spring in a door handle
Customer Service
Quality
Value
After requesting a call, I was promptly contacted with a price and approximate time of arrival. The problem with our door handle was fixed within the hour. Very pleased with the service.
Customer in Central Bedfordshire Posted on 10/10/2022 , work completed 06/10/2022
New lock for multi point UPVC door
Customer Service
Quality
Value
Excellent service as usual. Phoned am and promised a time and they rang later to say when arriving. Diagnosis and fitting very efficient.
Customer in Hertfordshire Posted on 06/10/2022 , work completed 05/10/2022
Fast and efficient response
Customer Service
Quality
Value
Contacted the co around 10am for a replacement lock on the front door and Chris arrived within an hour and a half Very efficient and friendly service No trouble replacing it . Provided half a dozen keys and advised on the best way to lock and unlock the door to avoid future problems Reasonably priced Would recommend
Customer in Greater London Posted on 28/09/2022 , work completed 20/09/2022
Professional, friendly and quality work
Customer Service
Quality
Value
Called Chris 10AM and he was here by 1PM. I thought that was fast considering it wasn’t an emergency job. He was really friendly and knocked the job out in no time. Needing to open the door with a jammed lock and replacing the latch and the cylinder. Work was done to a very high standard and I couldn’t be happier. On top of all of this I thought he was very reasonably priced!
Customer in Central Bedfordshire Posted on 23/09/2022 , work completed 23/09/2022
Fix a dodgy patio door lock
Customer Service
Quality
Value
Chris and co. were on site within half hour even though it wasn't an emergency. They tried to fix the patio door lock but the mechanism was beyond repair so they installed an alternative solution. Very happy with the outcome.
Customer in Hertfordshire Posted on 15/09/2022 , work completed 14/09/2022
Fixed a door handle & lock
Customer Service
Quality
Value
Me and my partner are very happy with the outcome of having a secure home, after having a problem with the lock for many years.
Which? Trusted Traders Consumer Posted on 12/09/2022 , work completed 05/09/2022
Lock Replacement
Customer Service
Quality
Value
A quick response, efficient, great communication with options given on how to sort the problem lock. Would use again.
Which? Trusted Traders Consumer Posted on 01/09/2022 , work completed 30/08/2022
Back gate lock jammed
Customer Service
Quality
Value
Chris came the same day and let me know when he would arrive. Friendly and personable. Unjammed the lock and had to replace it, explaining what had caused the problem and what they were doing throughout. Very satisfied with the job done which was reasonably priced. Would certainly recommend.
Geoff in Hertfordshire Posted on 31/08/2022 , work completed 16/08/2022
Very Happy
Customer Service
Quality
Value
On time, gave me an ETA and work was carried out effectively. Very pleased with their service.
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 23/08/2022
Very effiient and professional job
Customer Service
Quality
Value
Very efficient and professional job
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 22/08/2022
Excellent Service
Customer Service
Quality
Value
Came out to change the lock on the front door. They came at the time they said they would come. Job didn't take that long and happy with the end product.
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 22/08/2022
Punctual, efficient, reasonably priced
Customer Service
Quality
Value
I left a message for Chris, he called back within a few minutes, and he was able to make an appointment for the same afternoon. He was punctual and courteous, and was able to fix the problem with a sticking lock on my front door for a reasonable price. Recommended.
Customer in Hertfordshire Posted on 23/08/2022 , work completed 22/08/2022
Very Impressed
Customer Service
Quality
Value
Chris was very efficent, prompt and reliable. He quoted and kept to that cost. Repaired lock on front door and will definately use him again.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 17/08/2022
Very impressed
Customer Service
Quality
Value
Quick response, efficent work, pleasent people.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 09/08/2022
Quick response. Very helpful.
Customer Service
Quality
Value
Chris responded to my initial phone call shortly after I left a message. He came round within a couple of hours and repaired the latch on my back door. I was very pleased because I thought it might have to be replaced. I wouldn’t hesitate to use him again and would recommend his work.
Customer in Hertfordshire Posted on 15/08/2022 , work completed 13/08/2022
Very good
Customer Service
Quality
Value
They were very prompt, cooperative and sorted the problem straight away.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 08/08/2022
Lock change - very pleased
Customer Service
Quality
Value
They were excellent, very polite, gave clear pricing with no hidden extras.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 26/07/2022
Excellent service
Customer Service
Quality
Value
Phoned yesterday at 9 am with a lock jammed so I could not get out to my back garden. I spoke to chris who is the owner he said he was very busy but he wa going to do his best to fit me in and he phone me in the afternoon 30 min before to let me know he was coming the gear box had gone in the lock but he had a spare in the van which he changed straight away for me. Very skilled craftman, excellent service and a good price
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 01/08/2022
Fast and efficient.
Customer Service
Quality
Value
Lock Around the Clock were contacted Thursday pm and arrived on time Friday am. Both locksmiths were neat, tidy and friendly. They identified a problem with a door lock gearbox, fitted another they had on their van, made a few adjustments to the door to improve its closing and had gone within the hour after cleaning everything they had touched. Their charge was reasonable. I would have no hesitation in recommending them.
Customer in Luton Posted on 01/08/2022 , work completed 29/07/2022
Door locks
Customer Service
Quality
Value
Sunday 9:45am we’re stuck the front door would not unlock. We couldn’t leave and if we did would we get back in? Phoned Chris at ‘Lock around the clock’! Long story short, he gave us an estimated price, arrived within half an hour, job done! I Asked if he’d just look at the back door with a view to returning at a later date Chris took a look and resolved that issue too. Obviously a second visit would be another call out charge. He was efficient, polite and I’ve put him on my list of phone contacts, will definitely recommend him! Great guy!
Customer in Hertfordshire Posted on 31/07/2022 , work completed 31/07/2022
Efficient, friendly, and competitively priced
Customer Service
Quality
Value
My door had got out of alignment with the lock, so it was getting harder to secure. The guys turned up within the time window they gave me (and called to let me know when they were 30 minutes away). Friendly pair, who fixed the problem quickly, completely, and cleaned up before they left. Excellent service.
Customer in Greater London Posted on 26/07/2022 , work completed 25/07/2022
Very quick
Customer Service
Quality
Value
They were quick and efficient. Very happy
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 18/07/2022
Lock Repair
Customer Service
Quality
Value
Call out on a Sunday evening. Quick response. Efficient locksmith who left everything neat and tidy. Checked and double-checked that lock was working properly and asked me to also check that I could lock and unlock the door. Very helpful and explained exactly what was being done. Done to agreed budget.
Customer in Hertfordshire Posted on 14/07/2022 , work completed 10/07/2022
Excellent Work
Customer Service
Quality
Value
I am very grateful to Lock Around the Clock for coming round so promptly to fix my front door lock. They were pleasant, quick and efficient
Vivien in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Great Service
Customer Service
Quality
Value
Looking for a reputable local company to use I called Lock around the Clock to get a faulty door lock replaced. A convenient time was booked for their visit and they phoned 30 minutes in advance of arrival. All very professional, with the basic labour rate quoted upfront. The problem with the door was quickly diagnosed and the lock mechanism replaced. Before leaving they cleaned the area where they had been working. Highly recommended.
Customer in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Excellent Job and Very Pleased
Customer Service
Quality
Value
Chris was very polite and efficient. He cleaned up after his job as the door was a bit greasy. Completed to a very high standard so I am very pleased with the outcome
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 05/07/2022
Very Pleased
Customer Service
Quality
Value
Got here quickly, done the job and everything is fine
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 04/07/2022
Badly cut key stuck in the lock
Customer Service
Quality
Value
I was stuck with a badly cut new key in the lock. It wouldn't turn the lock and it wouldn't come out. The locksmith turned up quickly and professionally sorted the problem in an efficient and friendly manner.
Customer in Hertfordshire Posted on 04/07/2022 , work completed 04/07/2022
Very Good
Customer Service
Quality
Value
Excellent service, would recommend.
Which? Trusted Traders Consumer Posted on 30/06/2022 , work completed 24/06/2022
Mended a Door Knob
Customer Service
Quality
Value
I door knob had come apart and it was very important that it was mended as it matched other knobs in the room. I was not sure it could be mended but as I had used "Lock around the Clock" before I telephoned them yesterday. Very prompt service today having told me that they would call between 10am and 12 midday, they telephoned to say when they would be arriving. They immediately started the job and were able to mend the knob. They were very efficient and at a reasonable price. 10 out of 10.
Customer in Hertfordshire Posted on 28/06/2022 , work completed 28/06/2022
Lock replacement
Customer Service
Quality
Value
When I called to discuss the problem, I was told what the likely repair would be and given estimates, depending on what needed to be done. I was told I would be given a call approximately thirty minutes before they were due which they did. The lock needed replacing and I was given different options which were explained clearly. The work was done quickly. They were very polite and friendly. The cost was very close to what had been quoted.
Customer in Hertfordshire Posted on 24/06/2022 , work completed 24/06/2022
repair of front door lock ,and Chris was very helpful and was correct on budget
Customer Service
Quality
Value
I would recommend this company because they got me out of a sticky situation, with a broken front door lock.Chris turned up and was very helpful ,took time to fix the lock without me having to buy a new one. WELL DONE MATE
Customer in Hertfordshire Posted on 19/06/2022 , work completed 18/06/2022
Snapped key
Customer Service
Quality
Value
My key snapped in the lock and Chris was very responsive to my initial call, he was at our house within the hour (as he had advised) The job was done within minutes and he even cut as 2 new keys. Excellent job, Thanks Chris!
Customer in Hertfordshire Posted on 18/06/2022 , work completed 18/06/2022
Excellent work
Customer Service
Quality
Value
Chris and George fitted a lockable sash jammer to replace a broken UPVC window lock. The work was completed to a high standard for a reasonable price.
Customer in Hertfordshire Posted on 17/06/2022 , work completed 17/06/2022
Fantastic company
Customer Service
Quality
Value
Chris and his Colleague were friendly professional and very efficient. Highly recommend this company. Amazing service. 5 stars!!
Customer in Hertfordshire Posted on 16/06/2022 , work completed 16/06/2022
Change of lock
Customer Service
Quality
Value
I was happy with the work carried out, quick and at a good price. Thank you and I would recommend it.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 07/06/2022
Great work - fast, friendly and professional
Customer Service
Quality
Value
A local and family business; Chris arrived with his son. Both very friendly, professional and courteous. The job (replacement of 5 Lever deadlock for security) was done swiftly, no mess and a great finish. Extra keys were cut for me on the spot. Very professional and friendly, and a very fair & competitive price too. I would have no reservations recommending Lock Around The Clock to any of my friends or neighbours.
Customer in Hertfordshire Posted on 05/06/2022 , work completed 02/06/2022
Excellent work
Customer Service
Quality
Value
He was very prompt arriving, very polite and we were happy with the service.
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 22/05/2022
Replacement window handles
Customer Service
Quality
Value
I called the trader this morning about my windows. He attended within two hours, replaced my window handles and was very quick, tidy and professional. Now I can open my windows
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 19/05/2022
Rear garage door jammed shut.
Customer Service
Quality
Value
Chris arrived punctually at the agreed time on the day I contacted him. He quickly identified the problem and effected repairs and fitted new parts so that the door is working better than it has for years. It is a heavy UPVC double glazed door so would have been very expensive to replace. I was very happy with both the work and the cost.
Customer in Hertfordshire Posted on 25/05/2022 , work completed 24/05/2022
My Hero!
Customer Service
Quality
Value
French door not functioning. One side not able to close. Locked open somehow by weekend visitor! Phoned a.m. They arrived a few hours later. Friendly efficient service. No parts necessary so they even reduced the charge. Would certainly recommend to anyone.
Customer in Buckinghamshire Posted on 23/05/2022 , work completed 23/05/2022
Garage access and also changed a lock in a door
Customer Service
Quality
Value
Chris came when he said he would. Was extremely professional and polite. Price was very fair. We would certainly have him again and definitely recommend him to our family and friends
Customer in Hertfordshire Posted on 21/05/2022 , work completed 21/05/2022
Brilliant!
Customer Service
Quality
Value
Brilliant service. Came on time, very friendly, efficient, professional and honest pricing. Job completed and tidied up afterwards. Very happy, would definitely recommend!
Jill in Hertfordshire Posted on 18/05/2022 , work completed 18/05/2022
To change my lock.
Customer Service
Quality
Value
Very punctual. Arrived on time. Efficiently changed my lock and charged me reasonable price. Also helped me to sort out my extra job without any complaints. Found them very professional.
Devendra in Greater London Posted on 18/05/2022 , work completed 17/05/2022
Grateful
Customer Service
Quality
Value
Quick response, personal attention and job fixed.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 11/05/2022
Speedy and helpful
Customer Service
Quality
Value
I called Lock Around the Clock at 08.45hrs on Friday morning and they (Chris and George - father and son team) were with me by 11.20 hrs. Their approach to my request for help was calm and reassuring and this carried through when they arrived. The back door locking mechanism had sheared off and left me with a door that would not open. This was sorted within 40 mins and they were able to use existing parts which kept the cost down. A good experience, and a business I'm happy to recommend.
Customer in Hertfordshire Posted on 12/05/2022 , work completed 06/05/2022
Amazing same day service. Efficient and pleasant
Customer Service
Quality
Value
This local trader was able to resolve my malfunctioning front door handle the same day I called. He and his son, a good team, were able to resolve the problem, and replace the handle, ensuring it was working properly for all functions of the opening, closing and locking of the door. They had a replacement handle on the van, so there was no interval between identifying the problem and sorting it. They were tidy and cleaned the door of any finger marks; they were cheerful, professional and polite. They were recommended by a neighbour and I would recommend their services to anyone. I did not enquire about actual likely cost when I called, but did enquire whether the overall cost would include VAT (it did not). Their advert in the local neighbourhood magazine stated there is no call out charge, so I anticipated having to pay labour and parts. I assumed that they would not be able to give me a quote until they knew what the issues were. I was satisfied that the charge was proportionate for the task, and very relieved to have had the malfunction remedied.
Customer in Hertfordshire Posted on 11/05/2022 , work completed 10/05/2022
Repair door lock
Customer Service
Quality
Value
From initial phone request to completion of job everything was done professionally, efficiently and timeously. Chris and George were great . They would my first go to for door, lock issues and I thoroughly recommend them.
Customer in Buckinghamshire Posted on 05/05/2022 , work completed 04/05/2022
Excellent service, quick and life saving.
Customer Service
Quality
Value
To make long story short - locked myself outside my home. It took twenty minutes (literally) to have it sorted out. Best service ever - ten out of ten would lock myself outside again.
Radoslaw in Hertfordshire Posted on 28/04/2022 , work completed 28/04/2022
Very quick and excellent service
Customer Service
Quality
Value
Very nice man came to give me entry to my home after my keys were lost, quick and excellent work and I would certainly recommend him to anyone else. He even helped bring my shopping in.
Which? Trusted Traders Consumer Posted on 21/04/2022 , work completed 14/04/2022
Excellent service
Customer Service
Quality
Value
Excellent service from Chris and his assistant. They were with me within 10 minutes of my call. My key was stuck in the door and could not be removed or turned. Chris instantly knew what the problem was. They managed to open the door promptly, fixed a new lock and even cut an extra key. Very knowledgeable. Very friendly. Reasonably priced. I cannot recommend them enough.
Customer in Hertfordshire Posted on 20/04/2022 , work completed 20/04/2022
Door lock replacement
Customer Service
Quality
Value
I called Chris and he was with me within 30 minutes, replaced my lock and cut me some new keys. Very pleasant and no mess, just got on with the job. I will be keeping this number!
Customer in Hertfordshire Posted on 14/04/2022 , work completed 14/04/2022
Fixed My Door
Customer Service
Quality
Value
Used Chris while ago and he had done a fantastic job. Needed an urgent repair of my lock so contacted him again. He said he could come same day but wouldn't be till the afternoon. He ended turning up late morning and solved the issue. Originally he said I might need a new handle but he was actually able to repair the existing one, saving my a fair bit of money. I can highly recommend him.
Which? Trusted Traders Consumer Posted on 14/04/2022 , work completed 08/04/2022
Fixed lock
Customer Service
Quality
Value
I called Chris in the morning and he arrived within 2 hours as promised . He quoted the price of the job at the beginning. He. fixed the lock quickly and also fixed my door which I really appreciated. He was friendly and the price was reasonable. I was very pleased with the job and would highly recommend his service. Fab.
Diane in Hertfordshire Posted on 12/04/2022 , work completed 12/04/2022
Very pleased
Customer Service
Quality
Value
Responded to my call very quickly, resonably priced and efficent and tidy.
Which? Trusted Traders Consumer Posted on 07/04/2022 , work completed 21/03/2022
Quick Service
Customer Service
Quality
Value
Very pleased with the work carried out, pleasant, fixed my broken lock and gave me choices. Would recommend.
Which? Trusted Traders Consumer Posted on 07/04/2022 , work completed 30/03/2022
RockaroundtheClock really rocked
Customer Service
Quality
Value
Called mid-afternoon and was promised a visit in response to a lock problem. Chris arrived very quickly and conducted a problem assessment of a door that would not open. Labour rate given on the phone before we agreed to him calling. Gave me a couple of options to resolve the problem and quickly and professionally solved our problem. Had the needed materials on the van and completed the work very quickly. Exceeded our expectations in terms of value for money. Service delivered in a professional and personable way. His assistant was also excellent and got on with the job. Both were knowledgeable about the type of door they were dealing with and were able to adapt during installation of the frame.
Customer in Hertfordshire Posted on 01/04/2022 , work completed 01/04/2022
Great service
Customer Service
Quality
Value
Chris sorted out our problematic front door lock quickly and with no fuss. Punctual, professional, polite and reasonably priced! Thanks
Customer in Central Bedfordshire Posted on 01/04/2022 , work completed 01/04/2022
Job well done!
Customer Service
Quality
Value
Quick, timely and helpful!
Which? Trusted Traders Consumer Posted on 31/03/2022 , work completed 28/03/2022
Great
Customer Service
Quality
Value
Needed new front door lock to replace worn out lock. Answered phone quick. Gave approximate price (slightly over-estimated). Quick appointment (I was in no hurry). Turned up on time. Kept me informed. Supplied high standard fitting. Flexible in providing extra keys. Work, high standard. Nice people to deal with.
Customer in Hertfordshire Posted on 17/03/2022 , work completed 14/03/2022
Rapid response and great service
Customer Service
Quality
Value
Chris came the same afternoon following a lunchtime phone call. He replaced the Yale lock on my front door and cut several extra keys for me. He work quickly, tidily and was very pleasant and polite. He charged me exactly what he quoted me over the phone and I thought his charges were very reasonable. I would recommend him to other people.
Customer in Hertfordshire Posted on 17/03/2022 , work completed 17/03/2022
Repaired lock
Customer Service
Quality
Value
I thought his work was excellent. Well mannered and polite.
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 16/03/2022
Brand new lock
Customer Service
Quality
Value
The fitter installed a brand new lock, very happy with the service I received and would highly recommend this company.
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 12/03/2022
Very fast service and great job.
Customer Service
Quality
Value
Locked out of my house, cold and wet and no keys. Neighbour found Lock Around The Clock online and they were with me in thirty minutes. Professional, polite and fast workers.
Sue in Greater London Posted on 16/03/2022 , work completed 16/03/2022
Efficient locksmith.
Customer Service
Quality
Value
Provided a prompt service and very efficient local locksmith. Would definitely use again and recommend.
Customer in Hertfordshire Posted on 13/03/2022 , work completed 13/03/2022
Cylinder replacement
Customer Service
Quality
Value
No time for an estimate the back door wouldn't lock. I called Chris and he arrived quickly. He advised a high security cylinder which took a few minutes to fit. Very pleased with the quality of service.
Philip in Buckinghamshire Posted on 08/03/2022 , work completed 08/03/2022
Excellent service
Customer Service
Quality
Value
They were please they came quick and the price war fair
Which? Trusted Traders Consumer Posted on 03/03/2022 , work completed 03/03/2023
Highly professional
Customer Service
Quality
Value
Chris came to fix a front door lock after I called him, he was able to give me an estimated time which he could come, and arrived at that time. He quickly diagnosed the problem keeping me informed as to what he would have to do. Chris and the young man were extremely polite but upmost professional. I would highly recommend Lock around the clock
Customer in Hertfordshire Posted on 02/03/2022 , work completed 02/03/2022
Most Impressed
Customer Service
Quality
Value
Chris came to fix my lock yesterday, I found him trustworthy and I would highly recommend him.
Which? Trusted Traders Consumer Posted on 17/02/2022 , work completed 10/02/2021
quick, tidy and polite! highly recommended
Customer Service
Quality
Value
Our front door locking mechanism failed. Chris came within an hour of being called, quickly diagnosed the problem and explained our options. he fixed the problem straight away, replacing the whole mechanism. Chris was very polite, tidy, quick and very reasonably priced. we were very happy with the service. I would highly recommend him!!!
Customer in Greater London Posted on 14/02/2022 , work completed 12/02/2022
Outstanding speed of response and quality of work.
Customer Service
Quality
Value
Chris responded immediately to my enquiry despite being late on a Saturday evening. He came Sunday morning and opened a stuck locked upvc patio door. He replaced the mechanism and I am delighted with the quality of the work and the cost was fair. Highly recommended.
Customer in Greater London Posted on 13/02/2022 , work completed 13/02/2022
Excellent
Customer Service
Quality
Value
As a customer I was very impressed by the work done and they cleaned up after themselves. Very happy customer and the door is working well.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 04/02/2022
Brilliant service.
Customer Service
Quality
Value
Absolutely fantastic, nothing was too much trouble. Very pleased with the service.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 09/02/2022
Professional friendly and polite
Customer Service
Quality
Value
Came and fixed lock within 30 min and it was very professional, clean and tidy would highly recommend
Margaret in Prestwood Posted on 07/02/2022 , work completed (undated)
Replace front door gearbox.
Customer Service
Quality
Value
I arrived home about seven PM on the fifteenth of January. I opened and closed the front door but was unable to open it again. I phoned Lock Around The Clock, who advised he could come out to us to access the damage within half an hour, which we thought was superb given it was a Saturday evening. Chris quickly located the problem having opened the door and advised us of our options and cost. We decided to have new parts and Chris replaced the front door gearbox for what we believe was a fair and very reasonable price. The work was completed within forty five minutes with no mess or damage to the door(you wouldn't even know that he had been). Chris was a pleasure to do business with and we were very pleased with the work he carried out, which was all under guarantee. Thank you.
Tony in Hertfordshire Posted on 02/02/2022 , work completed 15/01/2022
Did exactly what it said on the Tin!
Customer Service
Quality
Value
Made contact very quickly, kept me updated on their arrival. Explained exactly what they were doing, actually fixed the yale lock rather than just replacing it. Very clean tidy and friendly. Couldn't recommend them highly enough.
Customer in Hertfordshire Posted on 28/01/2022 , work completed 26/01/2022
Highly Recommend
Customer Service
Quality
Value
Thought they were very professional, efficient and reasonable. Really genuine people that made a helpful contribution. Highly recommend to others.
Which? Trusted Traders Consumer Posted on 13/01/2022 , work completed 13/01/2022
Fantastic service
Customer Service
Quality
Value
I had locked myself out and damaged my lock trying to get back in. Luckily I found Chris's business in our local news magazine, gave him a call and within an hour he was with me. Got me back into my house and fitted a new lock, with spare keys. He was very professional and completed the job quickly and efficiently. When he told me how much, I couldn't believe it - you expect to pay so much for these things but the cost was very reasonable. I would definitely use again if need to and recommend to anyone who needs a locksmith.
Customer in Hertfordshire Posted on 13/01/2022 , work completed 08/01/2022
Fast, fair and efficient
Customer Service
Quality
Value
Lock around the Clock arrived swiftly, carried out the task in under five minutes and requested a very fair price for their effort.
Customer in Greater London Posted on 10/01/2022 , work completed 10/01/2022
Repair to UPVC Door lock
Customer Service
Quality
Value
An external door was stuck in the locked position, the key wouldn't turn and the handle did not work. I rang up at 2.30 pm on the 4th and he arrived at about 3.30 having rung 20 minutes before to say when he would arrive. He immediately got the door open and took out the mechanism and replaced the gearbox, reassembled and made some adjustment - job done! Very impressed with his skill and the speed that he did the job. He left everything clean and tidy. I would recommend him to anyone. First class.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Lock repair and service
Customer Service
Quality
Value
Just had them round to repair and service a non-functioning lock. Great guy, job done in a few minutes, all working. Called him, said no rush, he came later that day. We will certainly recommend to all that ask.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Very Professional, Prompt, Tidy & Polite
Customer Service
Quality
Value
I called Chris to ask him to fit a new front door lock which I have purchased myself on Friday to comply with my house insurance. I looked to fit it myself but found the lock was much too complicated for me to fit and decided to call Chris. Chris answered my call straight away and told me that he would try and fit me in later that day. He called me later on Friday afternoon to say he was on his way. Unfortunately, he was unable to fit the lock due to the sitting of the previous lock. Chris made a number of suggestions one of which was to fit a mortice lock which he came and fitted on Monday afternoon. Very happy with the outcome. Tom
Tom in Hertfordshire Posted on 21/12/2021 , work completed 20/12/2021
Excellent service!
Customer Service
Quality
Value
He arrived in just over an hour from my call, and even phoned to say he was delayed by a few minutes. He explained everything well and was able to make additional keys from his van. Went over and above my expectations.
Customer in Posted on 17/12/2021 , work completed 12/12/2021
Couldn't be better!
Customer Service
Quality
Value
I phoned them early morning. He fitted three mortice bolts for security purposes arriving at 2pm. Work was most satisfactory. Clean and tidy job.
Gerald in Hertfordshire Posted on 16/12/2021 , work completed 15/12/2021
Repair of UPVC door lock
Customer Service
Quality
Value
Speedy Response. Assessed situation and had spare part available. Expert work. Repaired within an hour at a competitive price. Cannot recommend the highly enough
Jennifer in Hertfordshire Posted on 11/12/2021 , work completed 09/12/2021
Excellent work
Customer Service
Quality
Value
Realigned the front door so it would double lock. Very professional. Quoted me but charged me less after the job.
Which? Trusted Traders Consumer Posted on 09/12/2021 , work completed 07/12/2021
Absolutely brilliant
Customer Service
Quality
Value
Amazing service! From the moment I first called Chris for the job to its completion, it took just under an hour! He came round to my house within 10-15 minutes. He was professional and friendly. He and his colleague sorted out the balcony door for me immediately. Above all else, he was honest and did not overcharge me, but charged me at the correct rate. I am very grateful for their service, and would unreservedly recommend them!
Albert in Hertfordshire Posted on 04/12/2021 , work completed 03/12/2021
Prompt and Efficient Repair
Customer Service
Quality
Value
Front door lock not working. Answered phone promptly in person and arrived earlier than originally estimated, but they kept me informed and I was pleased with completion of job sooner than expected. They told me how much it would cost before they started the work. Would recommend Chris for speedy, efficient and friendly service, and use again in the future.
Customer in Hertfordshire Posted on 02/12/2021 , work completed 02/12/2021
Fantastic Job
Customer Service
Quality
Value
Fantastic and diligent Job. Turned up on time, rang me in advance to let me know they were on their way. Carried out job very quickly and very efficiently. Will use again and highly Recommend.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Fixed Patio Doors That Weren't Locking Properly
Customer Service
Quality
Value
Great service from Chris. Had issues with patio doors not locking properly. He was quick in responding, arrived at the time agreed, completed the work and tidied up after. Charged a fair price for the work. All in all, very happy.
Customer in Hertfordshire Posted on 19/11/2021 , work completed 17/11/2021
Really impressed with their service
Customer Service
Quality
Value
I have used his company on a few occasions and really impressed with their service. They even helped on a Sunday PM for me! Always quick to respond and attend and extremely reliable. Highly recommend.
Customer in Hertfordshire Posted on 18/11/2021 , work completed 18/11/2021
Toilet Door Lock Repair
Customer Service
Quality
Value
This was the second time I used Lock around the Clock. The door to our downstairs toilet was broken and it meant everyone using it had to advise they were in there or sing. I had tried replacing the lock myself. Big mistake. Chris and his colleague replaced the lock and fitted a new one which works very well. They arrived when they said they would. The price was as quoted. They were polite and friendly and cleaned up before leaving. I was very pleased with the work they carried out.
Customer in Hertfordshire Posted on 13/11/2021 , work completed 10/11/2021
A pleasure to deal with
Customer Service
Quality
Value
Quick response. Arrived the same day as contact and kept us updated as to expected arrival time. Work carried out speedily and efficiently and with a smile.😊A pleasure to deal with.
Customer in Hertfordshire Posted on 11/11/2021 , work completed 08/11/2021
Secured a loose yale lock. You won't find a better locksmith!
Customer Service
Quality
Value
Have used this company several times over the years. Reliable, reasonable, courteous, professional, friendly, efficient and genuine. Would highly recommend, first class service!
Customer in Hertfordshire Posted on 09/11/2021 , work completed 08/11/2021
Excellent service
Customer Service
Quality
Value
Called me en route with expected arrival time. Fixed my troublesome door lock, explained and showed me exactly what caused the problem. Delighted.
Customer in Buckinghamshire Posted on 09/11/2021 , work completed 07/11/2021
Excellent service and advice , and good work
Customer Service
Quality
Value
Chris was really helpful and flexible , called before the appointment , gave excellent advice on the locks to be changed and this was done efficiently really pleased with the work.
Customer in Hertfordshire Posted on 04/11/2021 , work completed 01/11/2021
Lock Change
Customer Service
Quality
Value
Had a lock changed, very quick response and service, explained everything, courteous and fair price.
Customer in Hertfordshire Posted on 03/11/2021 , work completed 01/11/2021
French Doors Repair
Customer Service
Quality
Value
I was very pleased with the service provided by Lock around the clock. I rang them around midday on 1st November 2021 and they arrived at about 4pm. They quickly identified the reason for the french doors not opening. They fitted a new lock gearbox to the doors which they had brought with them. Both of them were polite and friendly and they left no mess.
Customer in Hertfordshire Posted on 02/11/2021 , work completed 01/11/2021
Unable to open the conservatory door in to the garden
Customer Service
Quality
Value
The staff were very courteous, helpful and professional. They were able to come to us at short notice (late on a Friday afternoon), which was much needed as we were unable to get out of the back door and the dogs need to use the garden! They came at the agreed time. They identified what was needed to be done to fix the backdoor (change the gearbox) and explained it well to us. They were very happy to fix an additional problem despite us not mentioning on beforehand. They fixed an ongoing issue we had with our temperamental front door that they identified on coming/leaving the house. Very tidy. Happy people.
Customer in Hertfordshire Posted on 22/10/2021 , work completed 22/10/2021
Saved my life
Customer Service
Quality
Value
Chris was wonderful to deal with, a very nice man, would recommend all my friends and clients. Saved my life when I was locked out. I will not use anyone else and cannot rate him highly enough.
Which? Trusted Traders Consumer Posted on 21/10/2021 , work completed 21/10/2021
Another quality piece of work speedily carried out
Customer Service
Quality
Value
Having used Lock around the Clock’s service successfully before I was glad I kept their contact number to hand. Chris answered my phone call in person late on the Friday and agreed he would attend at my property the following Monday morning (non emergency) to fix a sticking lock on a UPVC Patio door. The repair was quickly carried out to my complete satisfaction. Whatever the problem is around locks I would recommend this firm.
Customer in Hertfordshire Posted on 18/10/2021 , work completed 18/10/2021
Great job, all fixed
Customer Service
Quality
Value
We called Chris as we had a problem with our bi-fold patio door, it wasn’t locking and unlocking properly. Chris always responds quickly and is very helpful, asking for photos to give him an idea of the kind of lock it was. We have used Chris twice before and he has always been friendly, helpful, knowledgeable and gets the job done. Chris arrived at the time he said he would be here and fixed the problem, doing an honest job and it’s working better than before. No hesitation in recommending Chris, honest, professional and an expert in his field.
Customer in Hertfordshire Posted on 08/10/2021 , work completed 04/10/2021
Great work, a decent price and a friendly service
Customer Service
Quality
Value
I contacted the company as my bedroom door was locked and would not open. I was answered straight away and they made an appointment for the next day. They were great timekeepers and came on time ready and equipped to replace my lock. The work was carried out with no fuss, efficiently and courteously. They tidied up and vacuumed up the small amount of debris that was produced. The work cannot be faulted and their manner was helpful and professional.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 01/10/2021
Locked out
Customer Service
Quality
Value
Having locked my keys in the house, I called on a neighbour who invited me in and allowed me to use her laptop to find a locksmith. I phoned Lock Around the Clock who estimated they would be with me in about an hour. 45 minutes later they called to say they would be another half hour, and they turned up within 25 minutes. They managed to open my door very quickly causing no damage and actually charged me less than they had indicated on the phone. They were polite and friendly. I would certainly use them again.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 30/09/2021
Lock repair
Customer Service
Quality
Value
Came promptly after callout at prearranged time assessed job and carried out repair quickly and with no mess. Very happy
Customer in Hertfordshire Posted on 30/09/2021 , work completed 30/09/2021
Excellent service
Customer Service
Quality
Value
The trader from Lock around the clock did a brilliant job, the job was done in 10 minutes and completed. They were very friendly, very efficient and very professional. They replaced a locking handle on a small window on my conservatory. I would definitely use them again.
Which? Trusted Traders Consumer Posted on 23/09/2021 , work completed 20/09/2021
Lock Around the Clock - Fantastic
Customer Service
Quality
Value
Great people. Polite, efficient, speedy. Showed up within the eta stated on the phone. Provided options, so as to manage costs.
Darren in Buckinghamshire Posted on 09/09/2021 , work completed 08/09/2021
Very pleased with work done
Customer Service
Quality
Value
I called about a broken lock and they arrived within the hour and fixed it as well as giving me advice. They also sorted out a couple of other issues with different locks and didn’t charge any extra. I was impressed with the speed at which the work was done and how well they tidied up.
Customer in Hertfordshire Posted on 01/09/2021 , work completed 01/09/2021
Fitting a new Front Door Lock
Customer Service
Quality
Value
They were very punctual, very polite and they did a very good job at a reasonable price. I would thoroughly recommend them.
Customer in Hertfordshire Posted on 25/08/2021 , work completed 25/08/2021
Great service
Customer Service
Quality
Value
Chris was very friendly and explained the different types of locks with the pros/cons which was very useful for me! Clean, tidy & efficient for a great price! Will definitely use his service again
Customer in Hertfordshire Posted on 13/08/2021 , work completed 12/08/2021
Lock Repair
Customer Service
Quality
Value
Excellent job, more helpful than he had to be.
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 06/08/2021
Change lock on front door.
Customer Service
Quality
Value
Elderly parents kept leaving key on inside front door lock which prevented other key holders from unlocking the door from the outside. Contacted Chris who said he could fit a knob to lock the door on the inside so that the front door could still be unlocked from the outside with a key. Chris' quote was 50% cheaper than others I had obtained and the standard of workmanship was top class.
Customer in Hertfordshire Posted on 07/08/2021 , work completed 02/08/2021
Efficient
Customer Service
Quality
Value
Chris and his assistant arrived exactly when they said. They worked quickly & efficiently, leaving no mess. They explained the work carried out, showed us that the locks now worked without any problems. All in all - great service. Locks are now smooth and in perfect order.
Customer in Hertfordshire Posted on 01/08/2021 , work completed 27/07/2021
Great Locksmith
Customer Service
Quality
Value
I have used lock around the clock 2 or 3 times. Each time, easy to arrange visit, kept me informed when they would arrive on the day, listened to me about problem, tested if it was the real problem, confirmed problem and proposed solution cost. I approved solution & cost - they did it - I paid - everyone happy with result. Will call them next time I need lock smith. Ps even gave me extra key as copy that works was not to the locksmith’s quality.
Customer in Hertfordshire Posted on 01/08/2021 , work completed 01/08/2021
Excellent workmanship
Customer Service
Quality
Value
We have used them for years and they are easy to contact and respond to quickly and punctually. They are very experienced and resourceful, do an excellent job and clean up the site afterwards. Most professional service and very good value. Highly recommended.
Christopher in Hertfordshire Posted on 28/07/2021 , work completed 23/07/2021
Supply and fit of a BS3621 lock
Customer Service
Quality
Value
Very easy to deal with from start to finish. Chris fully understood my requirements, provided a competitive price, arranged a mutually convenient date and time to undertake the work, and arrived when he said he would. He did the work in an efficient and professional manner. Very satisfied and happy to recommend.
Customer in Buckinghamshire Posted on 27/07/2021 , work completed 27/07/2021
Excellent Work
Customer Service
Quality
Value
Excellent job was done on time with no fuss and a cheery smile. Had one lock repaired and one new lock fitted.
Cynthia in Hertfordshire Posted on 27/07/2021 , work completed 24/07/2021
Change Lock Cylinder on Back Door
Customer Service
Quality
Value
Came out very quickly on a Sunday as I couldn't shut and lock the back door. Very courteous and friendly and we discussed the work throughout along with the options and costs.
Customer in Hertfordshire Posted on 20/07/2021 , work completed 18/07/2021
Emergency - key snapped in lock
Customer Service
Quality
Value
Found his details in my local - called and answered straight away. Informed me he was at a job but he would call when he finished and would come to me next. Did as he said - arrived , polite and completed the job. An emergency that was resolved within 10 minutes. Number has been stored for future and would recommend.
Donna in Hertfordshire Posted on 17/07/2021 , work completed 17/07/2021
Great service, quick, easy, professional
Customer Service
Quality
Value
Lock Around the Clock came and fitted a new lock and supplied new keys. Service was great. They were available next working day, were really friendly and professional and provided good advice about what to install. Even adjusted a defect that was and issue before they installed the new lock for us. Would definitely recommend.
Customer in Hertfordshire Posted on 12/07/2021 , work completed 12/07/2021
Replacement Locks
Customer Service
Quality
Value
Replaced two internal door locks and helped with front door. Turned up really quickly, highly recommended.
Mark in Hertfordshire Posted on 07/07/2021 , work completed 07/07/2021
Good work and fast.
Customer Service
Quality
Value
Arrived promptly. Work carried out as requested. Price as agreed over phone. He tested door lock in front of me, more than once, and got me to test it to guarantee was fine. Kept area clean during work and when finished.
Customer in Posted on 05/07/2021 , work completed 03/07/2021
Came within an hour and solved the problem straight away
Customer Service
Quality
Value
Chris Cavanagh and son came within an hour of calling them when my back door would not open. They opened the door and fitted a new screw within minutes. Very polite, very efficient and reasonably priced. I am glad I know of them in case I need them again.
Barbara in Hertfordshire Posted on 04/07/2021 , work completed 25/06/2021
Professional and worth the money
Customer Service
Quality
Value
I don't usually leave feedback on work done, however, on this occasion it is an absolute pleasure to do so. He and his colleague arrived on time and explained what our options were. It didn't sound like he was selling but more of these are the advantages and disadvantages, very simple. A very respectful and professional company....I would NOT hesitate recommending this company.
Kelly in Hertfordshire Posted on 23/06/2021 , work completed 21/06/2021
Satisfied customers review
Customer Service
Quality
Value
Chris Cavanah called today to fix a new lock on my back gate. The work was carried out very expeditiously and everything was left tidy. I would be ready to recommend his services to anyone.
Which? Trusted Traders Consumer Posted on 03/06/2021 , work completed 01/06/2021
Lockout SOS
Customer Service
Quality
Value
Chris Cavanah and his son of Lock Around The Clock were on the scene within approximately 30 minutes of me calling to say I had locked myself out of my house. I was back in my property within a matter of minutes. The service was polite and professional, and I thought the rate for the job was very reasonable. I would not hesitate to use them again... but hopefully not for the same purpose!
Hartley in Hertfordshire Posted on 28/05/2021 , work completed 27/05/2021
Emergency Repair to UPVC Plastic Door.
Customer Service
Quality
Value
Having used Trusted Traders once before both tradesmen were very efficient. Chris was the only person to return my emergency call. He telephoned to advise when he would be arriving and completed a very efficient job for me. I would strongly recommend his Company.
Jill in Buckinghamshire Posted on 21/05/2021 , work completed 20/05/2021
Great service - and very prompt
Customer Service
Quality
Value
I locked myself and three dogs outside my son's house. I didn't know the area and had to get in to get keys before picking the children up from school. I looked on line and found Chris and rang. He was great, he reassured me he would be with me within the hour and turned up as promised. He had to replace the lock to gain entrance and then replaced it with a new one and did a clean and tidy job. I was so pleased and so relieved. The cost was very reasonable too. Highly recommended.
Penny in Buckinghamshire Posted on 18/05/2021 , work completed 17/05/2021
handy locksmith
Customer Service
Quality
Value
The locksmith came promptly. He did a good and tidy job and charged a reasonable price. He was polite and efficient and I would happily use his services again.
Customer in Greater London Posted on 12/05/2021 , work completed 12/05/2021
Excellent Service
Customer Service
Quality
Value
An excellent service from these locksmiths. Speedy response to our emergency callout - we'd locked ourselves out- & they phoned us to tell us an eta. Impressed! Very professional, friendly, helpful and very reasonable cost. I strongly recommend them.
Ann in Buckinghamshire Posted on 11/05/2021 , work completed 11/05/2021
Prompt professional service
Customer Service
Quality
Value
Having been very pleased with Chris’ work previously, I rang to see if he could urgently gain access as I’d locked myself out of my boat. He gave me an ETA & arrived promptly. He gained access by replacing the lock & providing new keys plus 2 spares. He was professional & polite throughout & the cost was very reasonable. I would highly recommend Lock Around the Clock & wouldn’t hesitate to use them again.
Sharon in Buckinghamshire Posted on 05/05/2021 , work completed 05/05/2021
Instant solution
Customer Service
Quality
Value
We managed to break a key in a lock. Had kept Chris’s number on my phone on his advice - you’re more likely to be locked out than locked in. Worked a treat and within an hour of phone call Chris and son had turned up and fixed the problem. Excellent service.
Ian in Hertfordshire Posted on 04/05/2021 , work completed 04/05/2021
corrected problem
Customer Service
Quality
Value
They corrected the problem with the lock, re-aligned the door, were very polite and I would use them again.
Customer in Hertfordshire Posted on 28/04/2021 , work completed 28/04/2021
Door Lock faulty
Customer Service
Quality
Value
Called Chris who answered straight away, very courteous and polite, explained the fault on two locks. Called 10 mins before coming. Inspected and managed to repair one of the faulty ones and saving me £90. Well mannered and tidy work.
Customer in Hertfordshire Posted on 23/04/2021 , work completed 23/04/2021
Locksmith - Reliable, Trusted & Professional
Customer Service
Quality
Value
Selected Lock around the Clock based on high volume of positive reviews. We identified that our front door lift & lock handle was not working and therefore unable to close our front door! From our initial call at 17:30 - Chris Cavanah arrived 30 minutes later and resolved the issue. Chris was simply fantastic and very professional. Locksmith reliability is a must! Would highly recommend Chris and his company to support your requirements.
Lisa in Hertfordshire Posted on 23/04/2021 , work completed 22/04/2021
Patio door unlocked
Customer Service
Quality
Value
Very friendly & efficient work carried out at a fair price. Rang half an hour before arriving to ensure that someone was home.
Steve in Hertfordshire Posted on 20/04/2021 , work completed 20/04/2021
Efficient, friendly service
Customer Service
Quality
Value
I locked myself out with the key in the lock on the inside. They kept me informed on when they would arrive. They opened the door extremely quickly, making no mess. The charge was the one quoted. The service was very professional and there is no hesitation in recommending them.
Elizabeth in Hertfordshire Posted on 19/04/2021 , work completed 19/04/2021
Efficient, friendly work
Customer Service
Quality
Value
Our son required a new door lock fitted to comply with his house insurance policy, but needed us to be there when the work was done. We recommended Chris as we had used him in the past. Chris came on time, showed and explained the lock he was going to fit and confirmed it complied with the insurance requirements. He was friendly, but got on with doing the work and cleaned up after. He was able cut extra keys for us and charged the agreed price.
Customer in Hertfordshire Posted on 19/04/2021 , work completed 02/04/2021
Fitted locks
Customer Service
Quality
Value
Provided an excellent service. Came within an hour. Always friendly and pleasant. Good quality locks. Value for money.
Lal in Hertfordshire Posted on 13/04/2021 , work completed 10/04/2021
Easy, no fuss, problem solved
Customer Service
Quality
Value
Thanks to Chris for replacing handle assembly and door lock for exterior door. Arrived on time, observed current safety precautions, advised on options and made the required changes, quickly and without fuss. Would be pleased to use again. Dave
Customer in Hertfordshire Posted on 07/04/2021 , work completed 24/03/2021
Excellent work
Customer Service
Quality
Value
Excellent service by Chris and his son. Speedy response, good workmanship, tidy, friendly and professional.
Melanie in Hertfordshire Posted on 30/03/2021 , work completed 30/03/2021
Excellent work and service
Customer Service
Quality
Value
I spoke to Chris/Lock Around the Clock via Checkatrade and explained what I needed. Chris said he had no problems about assisting and we agreed the date and time of visit then. He did not pressure me into doing work straightaway as it was not necessary and would cost more for an urgent call out. Chris duly came on time and carried out the required work to an excellent standard. He explained how much the work would cost and did some additional key cutting for me as well.
Des in Hertfordshire Posted on 29/03/2021 , work completed 29/03/2021
Saved the day
Customer Service
Quality
Value
I had an emergency last Friday morning and frantically called Chris at 7am (not thinking I would get an answer) for his help! He was very calming and arrived within half an hour to change my locks! The job was done quickly and he was very helpful with the matter! Hopefully I don’t have another lock emergency but if I do I will definitely use Locks Around The Clock Again.
Alexandra in Hertfordshire Posted on 27/03/2021 , work completed 19/03/2021
Fantastic Job
Customer Service
Quality
Value
They always arrive when they say they will, they do a good job, very friendly and professional.
Which? Trusted Traders Consumer Posted on 25/03/2021 , work completed 18/03/2021
Lock Repair
Customer Service
Quality
Value
Rang when they said they would, arrived on time were polite and professional, removed and serviced the lock, left everything clean and tidy when they had finished and the front door lock now works like new again all done at a fair price.
Customer in Hertfordshire Posted on 25/03/2021 , work completed 24/03/2021
Good, tidy work
Customer Service
Quality
Value
Fitted a new lock to back door. Works well. Made no mess. My other problem is an intermittent stiffness to the lock on the fairly new composite front door. Unfortunately, it was working perfectly when Chris came round. He oiled it and loosened it, so hopefully that will permanently solve the problem.
Customer in Hertfordshire Posted on 24/03/2021 , work completed 23/03/2021
Excellent
Customer Service
Quality
Value
We locked ourselves out by leaving the key in the lock on the inside of the front door and couldn't get in. Mothering Sunday afternoon - turned up within 20 mins as stated and got us in!
Customer in Hertfordshire Posted on 14/03/2021 , work completed 14/03/2021
10 out of 10
Customer Service
Quality
Value
I would have absolutely no hesitation in recommending Lock Around The Clock. 10 out of 10 in all aspects, so rare these days. Thank you!
Customer in Hertfordshire Posted on 11/03/2021 , work completed 09/03/2021
Fast repair for PVC door mechanism
Customer Service
Quality
Value
Came the day I called and fixed the locking mechanism for a PVC door which would not open. Repaired one component rather than replacing the complete unit, saving money.
Customer in Hertfordshire Posted on 04/03/2021 , work completed 01/03/2021
Quick and efficient
Customer Service
Quality
Value
Arrived within the hour. Did a number of jobs - change lock of garage door, change window handle and lock, remove a padlock. All work completed as needed, work areas left tidy, friendly and efficient.
Customer in Hertfordshire Posted on 03/03/2021 , work completed 19/02/2021
A pleasure to deal with.
Customer Service
Quality
Value
I called Chris at 8.30am and he was here by 11am with his assistant. Masked up and ready to go. Our door was not secure and it was fixed within an hour and a new lock on. Friendly and efficient and a pleasure to deal with. I have no hesitation in recommending Chris and his assistant to anyone.
Customer in Hertfordshire Posted on 01/03/2021 , work completed 01/03/2021
Renewing of door lock
Customer Service
Quality
Value
Chris Cavanah was called at short notice. He arrived when he said he would. He evaluated what needed doing. Gave a firm quote for the work, which I was happy with. The work was then completed quickly and efficiently with minimum disruption. Overall I and my wife were very pleased.
Customer in Hertfordshire Posted on 22/02/2021 , work completed 22/02/2021
Work done well and efficiently, good communication
Customer Service
Quality
Value
Chris changed the gearboxes on two old UPVC doors and replaced one of the locks. He was very professional and approachable. At each stage of the job he clearly explained the different options and pricing so I felt I could make an informed choice. Work was reasonably priced and done to a high standard. I needed the work done at a specific time and Chris was flexible and reliable about this. I’d really recommend Chris to anyone needing repairs to their locks.
Customer in Greater London Posted on 21/02/2021 , work completed 20/02/2021
Reliable and efficient!
Customer Service
Quality
Value
Excellent, friendly service provided when changing my locks. Clear options on what was available to me and explained the difference - no hard sell just clear friendly advice which was very useful! Prompt service (arrived within an hour of calling). Polite and professional throughout. I would highly recommend for any locksmith needs!
Lauren in Hertfordshire Posted on 05/02/2021 , work completed 05/02/2021
problem solving
Customer Service
Quality
Value
Called Lock around the Clock to come and sort out a door opening problem. Father and son arrived within 45 mins and sorted the situation out very swiftly and efficiently within 30 minutes.Very satisfied and would recommend this company to anyone else.
Customer in Hertfordshire Posted on 04/02/2021 , work completed 04/02/2021
Honest & Efficient
Customer Service
Quality
Value
I called Chris to install a replacement multi-point lock on a uPVC door that I had bought, he was with me in half an hour. On looking at my door he advised me he could just change the gearbox instead of the whole lock which was a cheaper part and as it would be quicker to do cost me less in labour and I could return the lock I bought. He then completed the job quickly. Couldn’t ask for a better service.
Customer in Hertfordshire Posted on 07/01/2021 , work completed 06/01/2021
Professional, punctual and friendly!
Customer Service
Quality
Value
Chris from Lock around the Clock was extremely efficient when I called for a quote, Chris said he could arrive within the hour, which he did. Obviously, Chris is very knowledgeable and a highly experienced locksmith who knew exactly how to keep my property safer. Great after sales. Reliable & friendly and being Which? approved made me call him instead of another locksmith.
Anna Posted on 02/01/2021 , work completed 02/01/2021
Overcoming problems
Customer Service
Quality
Value
Despite communications failures, Chris of Lock Around The Clock arose to the challenge and sorted out our problems, even working until 8 in the evening! Which meant they may not do another job! The work was done efficiently, pleasantly and to my entire satisfaction. I would undoubtedly recommend them!
Customer in WD4 Posted on 31/12/2020 , work completed (undated)
Friendly and efficient
Customer Service
Quality
Value
Chris arrived within 45 minutes of my call to open a locked door from the outside with the key still in the lock on the inside. He called in advance to tell me he'd be there in 25 mins. He was friendly and efficient with the solution. He also told me the cost in advance.
Customer in Hertfordshire Posted on 30/12/2020 , work completed 30/12/2020
Replace Lock
Customer Service
Quality
Value
Very friendly efficient service. Called ahead to let me know when they would arrive. Reused some parts to minimise costs.
Customer in Buckinghamshire Posted on 23/11/2020 , work completed 23/11/2020
Fantastic locksmith - fast, efficient, reliable, friendly
Customer Service
Quality
Value
THE BEST OF THE BUNCH! These guys were just great - a real family business that were friendly, professional, efficient and their workmanship was top notch - they installed a garage lock and new front door locks when we moved in and we couldn't be happier. No call out charge either and they stayed a bit longer and didn't charge! Even managed to cut us some spare keys on the spot. Would recommend to anyone!
Customer in Buckinghamshire Posted on 07/11/2020 , work completed 03/11/2020
Great service - you will not get better! Highly recommended! Came to re-align a patio door which wasn't locking.
Customer Service
Quality
Value
Chris has helped me out a few times, with a fast and efficient service. He is 100% reliable, honest, professional and friendly. He is genuine and cares about his customers. His rates are very reasonable. I wouldn't use anyone else! Thank you Chris! 😊
Customer in Hertfordshire Posted on 08/10/2020 , work completed 08/10/2020
Great service
Customer Service
Quality
Value
Chris arrived in minutes and broke me free frighteningly easily. Next time I'm locked in, it won't be so easy. My door is now insurance rated and much more secure. I was informed of my options (and the associated costs) at all times without being pressured. The hall was left tidy, and I even got a free drill bit.
Customer in Hertfordshire Posted on 29/09/2020 , work completed 29/09/2020
Great work and prompt service
Customer Service
Quality
Value
Needed Chris’ help again after a Yale door latch snapped off in my son‘s hand, just wear and tear but it meant we couldn’t lock our inner front porch door. Chris came within an hour of calling on a Saturday morning and immediately replaced the latch. He also replaced another lock and cut additional keys that we needed doing. Very friendly, competent and can do attitude. Had used previously a couple of years ago for other door locks. Wouldn’t hesitate to use again or recommend. Many thanks Chris.
Customer in Hertfordshire Posted on 20/09/2020 , work completed 19/09/2020
Replacement Locks
No-one has time to wait and so arrival 25 minutes from the first call is pretty fast right? The broken lock was removed and replaced within no time, this is not the first time we have used Lock Around The Clock nor will it be the last. excellent service and very fair pricing.
Customer in Hertfordshire Posted on 14/09/2020 (Reviewer did not use service)
Excellent and friendly service
Customer Service
Quality
Value
Chris fitted a new handle set for our patio door as the old one was close to breaking. He arrived promptly and immediately got to work. He was efficient and friendly and also provided free advice in respect of whether we should upgrade the lock. Excellent, friendly and professional service. Highly recommended.
Customer in Hertfordshire Posted on 29/08/2020 , work completed 05/08/2020
Great service - very efficient
Customer Service
Quality
Value
Really great service, very quick and efficient and the price ended up being cheaper than expected - bonus! Would highly recommend.
Customer in Central Bedfordshire Posted on 26/08/2020 , work completed 26/08/2020
Very - efficient, professional, good value, good advice
Customer Service
Quality
Value
I would highly recommend using this Locksmith to anyone needing his services. I could not seem to find a local locksmith I could actually talk to without going through another organisation or telephone system as one wants to speak directly with the person who knows the job. Chris responded quickly, was very informative and helpful and attended promptly and on time. He was very polite, experienced and knowledgeable and quick to resolve two jobs. He gave excellent extra advice which I used and valued. He was significantly cheaper than other Locksmiths. If I ever need a Locksmith again I would not want to use anyone else.
Customer in Hertfordshire Posted on 26/08/2020 , work completed 25/08/2020
Good job
Customer Service
Quality
Value
Turned up quickly, fixed broken door handle and tidied up afterwards. Chris and his assistant are recommended
Customer in Hertfordshire Posted on 20/08/2020 , work completed 19/08/2020
Very pleased with the job
Customer Service
Quality
Value
New lock put in. works very very well. on time nice and polite
Which? Trusted Traders Consumer Posted on 20/08/2020 , work completed 05/08/2020
Efficient, good value and advice
Customer Service
Quality
Value
I was very pleased with the work carried out. The issues were explained clearly, and how to rectify them as well. The costs were exactly as estimated over the phone. A very sensible adjustment was recommended, and as it was going to make using the locks easier for me, I accepted the advice. The end result was very good quality work.
J.S. in Hertfordshire Posted on 20/08/2020 , work completed 20/08/2020
Great service
Customer Service
Quality
Value
Super service: courteous, (was running late and called), efficient, no nonsense. I heard him talking to other customers whilst he was here (the phone doesn’t stop ringing for him, he’s in demand!) and he was always polite and seems happy to go the extra mile. Fixed my non locking door within an hour. I’ve no idea whether he’s good value, having never used a locksmith before
Customer in Buckinghamshire Posted on 18/08/2020 , work completed 18/08/2020
Excellent work
Customer Service
Quality
Value
Chris fitted a new lock to my sliding patio door some 12 years ago. Last evening the mechanism malfunctioned and I could not operate the locking mechanism. I called Chris this morning and he attended me within the hour. There was no problem with the lock. He took the handles off and completely serviced the locking mechanism. He also adjusted the lock bolts as they were a little tight. The door locking mechanism is all in good working order now. A job well done and very efficient. He gave me a 10% discount as he had attended me before. Thank you Chris.
Customer in Central Bedfordshire Posted on 15/08/2020 , work completed 15/08/2020
Excellent customer service and professionalism
Customer Service
Quality
Value
I contacted Chris about a replacement window lock and some general repairs that we needed on a few window lock handles. He was prompt in providing availability for the job. He offered to come on the day but we chose the following working day. He came on time for the job and was assisted by his son. Both were professional and were wearing face-masks to minimise any potential risks regarding Covid-19. The job was completed efficiently and they checked other window locks for damage and provided maintenance on any requiring it. We were also offered advice on various locks, which showed honesty and helpfulness. I would recommend this company and would use them again if required.
Customer in Hertfordshire Posted on 14/08/2020 , work completed 10/08/2020
Replaced lock on Fire Door
Customer Service
Quality
Value
Chris replaced an existing lock on a wooden fire door which required some carpentry work on the door and surrounds to accommodate the new lock. He arrived at the agreed time and completed the work in his estimated timescale. Would use him again if required.
Customer in Hertfordshire Posted on 08/08/2020 , work completed 05/08/2020
Excellent job
Customer Service
Quality
Value
Replaced door lock. Did excellent job. Could not fault at a fair price. Even cleaned up any mess made.
Anthony, Bedfordshire Posted on 23/07/2020 , work completed 07/07/2020
Great locksmith!
Customer Service
Quality
Value
Chris arrived promptly, and began working on the door/lock immediately. He was courteous, friendly and knowledgeable. Excellent value for money. I would not hesitate to recommend his locksmith services.
Customer in Hertfordshire Posted on 18/07/2020 , work completed 18/07/2020
Very pleased
Customer Service
Quality
Value
Fitted 2 new locks. Courteous, helpful advice and worked quickly & accurately. Very pleased with service
Madeleine, Bedfordshire Posted on 14/07/2020 , work completed 07/07/2020
Quick, efficient - very pleasant
Customer Service
Quality
Value
Screws had chopped on 2 windows preventing me from opening them. I phoned for help (not urgent) at 9am and they arrived at 11.30am - spent 5 minutes fixing the problem and charged for labour only. Helpful and stated their charge before arrival - very fair.
Carol, Hertfordshire Posted on 14/07/2020 , work completed 29/06/2020
Prompt and professional
Customer Service
Quality
Value
Lock barrel replaced as key mislaid! Arrived as arranging and job completed quickly and extra key cut. Great charge (Father and son)
Robert, Hertfordshire Posted on 14/07/2020 , work completed 26/06/2020
Replace front door lock
Customer Service
Quality
Value
Arrived at agreed time , excellent service, courteous, discussed additional safety options and associated costs
Customer in Hertfordshire Posted on 08/07/2020 , work completed 08/07/2020
Great work
Customer Service
Quality
Value
Very prompt to respond, arrived exactly when promised, worked quickly, efficiently and professionally. Have used this service before and will definitely use them again.
Customer in Luton Posted on 07/07/2020 , work completed 06/07/2020
Efficient, prompt and excellent service
Chris came to exchange a lock on a door that was locked and the key had been lost. He was very helpful and gave me a quote straight away. He arrived promptly to do the job. Before he started work he explained what he needed to do. The old lock was drilled out - there was no sign of damage to the door. The new lock was fitted and worked perfectly. The work area was left clean and tidy on completion. A perfect job. I would definitely employ him again.
Customer in Hertfordshire Posted on 04/07/2020 (Reviewer did not use service)
Excellent work, would recommend
Customer Service
Quality
Value
Lock on our front door needed urgent attention. We searched for a locksmith and found Chris had excellent reviews. We called him and he arrived the same day. He quickly diagnosed the problems with the lock, he explained to us what needed doing and the price. He was very friendly and courteous. He quickly fixed the lock and made sure we were happy with it. We would definitely use him again if required and recommend him. First class service!
Mr Aston Posted on 01/07/2020 , work completed 01/07/2020
Replaced our faulty office Lock
Came to our offices at short notice and removed the existing lock & handle and replaced with a new one, reasonably priced and very helpful.
Customer in Hertfordshire Posted on 01/07/2020 (Reviewer did not use service)
Friendly efficient service
Customer Service
Quality
Value
I can thoroughly recommend Chris from Lock Around The Clock - we had to call on his services this morning when we were locked out. The service was excellent. Chris advised me how long it would take to get to me and arrived spot on time. He gained access quickly and efficiently and was friendly and professional throughout. I would definitely use this company again.
Sharon Posted on 29/06/2020 , work completed 29/06/2020
Helpful
Customer Service
Quality
Value
Extremely pleased with the work done. Friendly and helpful. Would certainly recommend.
Philip, Hertfordshire Posted on 19/06/2020 , work completed 09/06/2020
Very prompt & very professional
Customer Service
Quality
Value
Excellent service. Emergency call locked out of house. Came in 1/2 hour which was time quoted. Took 10 percent off quoted price. Very efficiently got door open.
Chris, Bedfordshire Posted on 19/06/2020 , work completed 11/06/2020
Excellent work - and came back for more
Customer Service
Quality
Value
Chris is polite, punctual and dedicated to his work. He even came back after leaving the property as he had thought of an improvement to the locking mechanism he installed. Fantastic work, and will use again.
Customer in Hertfordshire Posted on 18/06/2020 , work completed 16/06/2020
Good service
Customer Service
Quality
Value
Very good service. Fixed a broken garage lock, did very good job. I recommend them.
Kevin, Kent Posted on 09/06/2020 , work completed 01/06/2020
My review
Customer Service
Quality
Value
Responded promptly to our request to repair 2 locks & did a very good job.
John, Hertfordshire Posted on 09/06/2020 , work completed 26/05/2020
Fast, Efficient and reasonably priced
Customer Service
Quality
Value
Called the trader to fix a UPVC door which had jammed shut. They got the door open and adjusted the lock/ door so it now works perfectly. All completed in 30-45 minutes. They were courteous and polite, explained what they were going to do and cleaned up afterwards. The charge was very reasonable, and I would happily recommend them .
Customer in Hertfordshire Posted on 09/06/2020 , work completed 08/06/2020
Very good
Customer Service
Quality
Value
Very helpful, thorough, was extremely pleased
Joan, Bedfordshire Posted on 03/06/2020 , work completed 21/05/2020
Excellent service
Customer Service
Quality
Value
Replaced multiple locks - front door and patio; and repaired broken back door lock. Turned up on time, explained costs and variation of options clearly, enabled me to make the most suitable decisions. Friendly and helpful manner, and stayed a little longer to do additional work without excessive billing. Fair price for excellent service. Recommended
Customer in Buckinghamshire Posted on 26/05/2020 , work completed 11/05/2020
Replaced patio door safety bolts
Customer Service
Quality
Value
Arrived at agreed time only 2 hours after my call. Courteous efficient and followed social distancing. Expertly removed old bolts and replaced with new at a reasonable charge for parts and Labour. Highly recommended.
Customer in Hertfordshire Posted on 21/05/2020 , work completed 19/05/2020
Prompt, polite, professional.
Customer Service
Quality
Value
Gain access to back door and replaced gear box. Arrived at agreed time and completed work efficiently, for the agreed price. All done with social distancing & precautions.
Susan, Hertfordshire Posted on 20/05/2020 , work completed 12/05/2020
Quick and Courteous
Customer Service
Quality
Value
Quick and courteous, excellent service. Works was carried out on the agreed day, and I was informed in advance of the arrival time.
Customer in Hertfordshire Posted on 19/05/2020 , work completed 19/05/2020
Quick response
Customer Service
Quality
Value
Delighted with quick response to call out. Employee was prompt and professional, polite and courteous. Very pleased with job he did. Happy to recommend workman.
Ronald, Middlesex Posted on 04/05/2020 , work completed 13/04/2020
Quick efficient service
Customer Service
Quality
Value
Just wanted to say thank you to Chris for coming to my address so quickly to repair my lock. He came within the hour of me ringing him. He was quick in repairing my lock and provided sound advice as to what to do moving forward. He didn’t over charge and his rates were reasonable. Will definitely using his services again.
Customer in Buckinghamshire Posted on 08/04/2020 , work completed 07/04/2020
Swift response and no hassle
Customer Service
Quality
Value
Our five point multi point UPVC external lock failed last night. Chris came mid morning today and sorted the problem in no time.
Customer in Hertfordshire Posted on 27/03/2020 , work completed 27/03/2020
Prompt & professional.
Customer Service
Quality
Value
Realigned & fit new front door & patio door. Security BS standard & cut keys. He was neat & orderly in carrying out the work. Arrived on time, good at his job & even returned to help me understand the working of the new lock with no extra charge.
Patricia, Bedfordshire Posted on 25/03/2020 , work completed 25/03/2020
Honest & professional
Customer Service
Quality
Value
Booked at last minute for my new flat (change the lock and fit a new door chain). They called prior to arriving to confirm appointment time and the cost of he work. On arrival he confirmed that the chain was fine and only the lock needed changed. Completed the job quickly and efficiently with no mess, they also cut 2 spare keys on site. I would definitely recommend this company.
Customer in Hertfordshire Posted on 15/03/2020 , work completed 13/03/2020
Prompt & professional.
Customer Service
Quality
Value
Chris put two new locks on my front door. I rang in the morning, he arrived at 2pm and did a first class job. Very efficient.
Ann, Hertfordshire Posted on 15/03/2020 , work completed 15/03/2020
My review
Customer Service
Quality
Value
All good
Peter, Hertfordshire Posted on 13/03/2020 , work completed 13/03/2020
Professional and Courteous
Customer Service
Quality
Value
Excellent communication, the work was carried out promptly and efficiently with absolutely no mess or upheaval and the price quoted on the phone was the price we paid. Thoroughly recommended.
Customer in Hertfordshire Posted on 09/03/2020 , work completed 07/03/2020
Excellent
Customer Service
Quality
Value
They turned up within hours of me contacting them. Very friendly and efficient, taking just 30 minutes to complete the lock replacement.
Customer in Luton Posted on 07/03/2020 , work completed 05/03/2020
Very efficient
Customer Service
Quality
Value
Very efficient.
Jean, Hertfordshire Posted on 23/02/2020 , work completed 23/02/2020
Very satisfied
Customer Service
Quality
Value
Work completed at Evans Grove, St Albans. Supply and fit mech, handles, gear box to double glass porch door. Very satisfied, outstanding work.
Darrell, Hertfordshire Posted on 21/02/2020 , work completed 21/02/2020
Very good service
Customer Service
Quality
Value
The call out was fast and efficient and quickly solve the issue.
Susan, Buckinghamshire Posted on 20/02/2020 , work completed 20/02/2020
My Review
Customer Service
Quality
Value
Very good service
Margarita, Buckinghamshire Posted on 19/02/2020 , work completed 19/02/2020
Fantastic service, brilliant locksmith!
Customer Service
Quality
Value
Chris and George came to our house and fitted a replacement garage door lock. We called in the morning and they arrived in the afternoon. Chris explained what the job would be and how long it would take and provided an estimate. The work was carried out quickly, to a very high standard. They were clean and tidy and very polite. I feel really lucky we were given Chris’s number, I would highly recommend Chris if you need any locks replacing for any reason. 5 Stars! Brilliant Service and a really nice guy! Thanks.
Customer in Hertfordshire Posted on 17/02/2020 , work completed 17/02/2020
Excellent and professional.
Customer Service
Quality
Value
Chris called ahead and arrived on time, within an hour of me phoning. Our bedroom door handle was stuck closed. It turned out to be a more difficult job than it looked. After trying usual methods, Chris had to drill it out and cut some door trim. He got it open, replaced parts, and made good the woodwork and cleaned up. He was friendly, polite, and explained what he was doing. His bill was as he quoted. Would definitely recommend him.
Julie, Buckinghamshire Posted on 27/01/2020 , work completed 27/01/2020
Efficient
Customer Service
Quality
Value
Early response to requests. Friendly, efficient service. As an 84 year old I term it 'as of old'.
Roger, Hertfordshire Posted on 27/01/2020 , work completed 27/01/2020
My review
Customer Service
Quality
Value
Door alignment adjusted to enable locking.
Margaret, Hertfordshire Posted on 24/01/2020 , work completed 24/01/2020
Prompt and professional.
Customer Service
Quality
Value
The locksmiths were here within 10 minutes. They were pleasant and efficient and managed to disengage the Yale lock within 10 minutes. I would not use anyone else!
Maryke, Hertfordshire Posted on 23/01/2020 , work completed 23/01/2020
My review
Customer Service
Quality
Value
I called this company because my front door lock was becoming difficult to open sometimes, and not always latching properly on closing. They came and assessed the problem, adjusted the lock to my satisfaction, then offered to 'unstick' my wooden porch door which had swollen in recent wet weather, which was a great help to me, and done without extra payment. A very nice gesture and much appreciated!
Jillian, Hertfordshire Posted on 22/01/2020 , work completed 22/01/2020
Professional
Customer Service
Quality
Value
Work was carried out to gain access to conservatory and to replace old lock and replace push bolt to secure lounge/conservatory. Great professional work.
Avril, Hertfordshire Posted on 21/01/2020 , work completed 21/01/2020
Easy efficiency.
Customer Service
Quality
Value
Easy to contact via phone. Polite on phone and in person, and cheerful. Able to attend my home following day. Within my budget. Came at agreed time and worked until finished, very satisfactory.
E. A., Buckinghamshire Posted on 21/01/2020 , work completed 21/01/2020
A quick and reliable service
Customer Service
Quality
Value
Chris from Lock Around the Clock was very responsive when I called him. We agreed a date and time 48 hours later. He arrived on time and did the work quickly and efficiently in half an hour. Chris is very professional and has a friendly persona so it was a pleasure to deal with him. I would highly recommend Chris for Locksmith work.
Customer in Hertfordshire Posted on 20/01/2020 , work completed 20/01/2020
Professional
Customer Service
Quality
Value
Realigned the door. Very quick polite and professional.
Christine, Hertfordshire Posted on 19/01/2020 , work completed 19/01/2020
Cannot be faulted
Customer Service
Quality
Value
Chris replaced two broken door latches with identical models and fixed them more securely. He and his assistant were reliable, punctual and tidy; they phoned on the day to say exactly when they would be arriving. We've used them before and have no hesitation in recommending them.
Customer in Abbots Langley Posted on 18/01/2020 , work completed 16/01/2020
Prompt & professional.
Customer Service
Quality
Value
Replaced cylinder to front door.
Which? Trusted Traders Consumer Posted on 17/01/2020 , work completed 17/01/2020
Great front door lock rescue/upgrade
Customer Service
Quality
Value
Had dismantled front door lock system to clean up sticky cylinder, but could not get back together. Winter, now evening, dark, very windy and front door stuck open, needed help. Call Chris of Lock Around The Clock ( I'd happily used him before). He kindly turned out as promised that evening, quickly reassembled complex lock system, and recommended fit stronger BSI anti-snap Euro cylinder. Had right cylinder on van, cut me 4 extra keys, fitted new cylinder,checked all worked, and how to use it. Cheerful, friendly, highly-skilled locksmith, got me out of trouble quickly, and for very reasonable price.
Customer in Hertfordshire Posted on 14/01/2020 , work completed 14/01/2020
Good trader / locksmith
Customer Service
Quality
Value
Great service and a good price. Great to deal with - came out at short notice and replaced and repaired two doors mechanisms.
Customer in Hertfordshire Posted on 13/01/2020 , work completed 13/01/2020
New lock.
Customer Service
Quality
Value
We needed to have the lock changed on our front door. The locksmith came, as promised, in the morning. He worked speedily and efficiently. Very presentable and affable. Also helpful too.
Andrew, Hertfordshire Posted on 09/01/2020 , work completed 09/01/2020
Efficient and courteous
Customer Service
Quality
Value
Chris and his apprentice arrived at the agreed time to sort out a faulty front door handle which meant the door could not be opened from the outside. They quickly determined the fault and were able to replace the part at the same time. Both Chris and his son were courteous and friendly whilst still being very professional. I will definitely use them again should the need arise and would recommend them to others.
Customer in Hertfordshire Posted on 07/01/2020 , work completed 07/01/2020
Reliable and efficient
Customer Service
Quality
Value
Good communication from start to finish. Advised he would phone 20 minutes before arrival which he did. Advised of cost and payment method in initial contact. Cost was as discussed and the repair was completed as discussed. Polite and friendly.
Customer in Hertfordshire Posted on 30/12/2019 , work completed 30/12/2019
Prompt and successful.
Customer Service
Quality
Value
Mortice bolt was stuck fast in conservatory door and was broken. They came out same day, opened door, replaced bolt with a new one all within an hour. They were polite and professional, I was informed of costs before they came.
Carol, Buckinghamshire Posted on 19/12/2019 , work completed 19/12/2019
Courteous - professional.
Customer Service
Quality
Value
Attended my father's property following attempted burglary. Helpful, efficient, courteous service. Property secure and additional lock fitted.
Graham, West Sussex Posted on 16/12/2019 , work completed 16/12/2019
Very efficient
Customer Service
Quality
Value
Repaired lock after key broke in it. Very efficient.
Which? Trusted Traders Consumer Posted on 30/11/2019 , work completed 30/11/2019
Helpful and reliable
Customer Service
Quality
Value
Turned up on time and quickly cleaned out a faulty lock on my front door. The price for this work was as agreed and discussed beforehand.
Customer in Central Bedfordshire Posted on 26/11/2019 , work completed 22/11/2019
Fast, courteous and good quality.
Customer Service
Quality
Value
Key broke off in our door on a dark Monday night. Chris came out within 30 min of my call and was super responsive in the interim, letting me know when he was on his way. Lovely guy, fast and courteous service. Replaced the lock and did spare keys all out of his van. Definitely recommend if you get stuck in Berkhamsted / Hemel as he's also a local businessman (always good to support!).
Customer in Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
Excellent service
Customer Service
Quality
Value
Had a problem with latch for the door on our downstairs toilet. The door was jammed closed (fortunately no-one was inside at the time!) Found Chris's number in a local information magazine. He was there within 3 hours, having 'phoned when he was half an hour away. Got the door open and replaced the latch. A professional, tidy job and no call out charge - just labour and parts. Would definitely recommend and now have his mobile number in my contacts list - just in case.
Customer in Central Bedfordshire Posted on 25/11/2019 , work completed 25/11/2019
My review
Customer Service
Quality
Value
Chris and his son repaired my handle on back door. They arrived on time and were both polite and friendly. The work was completed quickly and kept to budget.
Pauline, Hertfordshire Posted on 25/11/2019 , work completed 25/11/2019
Prompt, professional service
Customer Service
Quality
Value
Excellent service, nothing too much trouble, friendly and accommodating. I would highly recommend.
Jan, Hertfordshire Posted on 22/11/2019 , work completed 22/11/2019
Very prompt and efficient.
Customer Service
Quality
Value
Double lock caused me to be accidentally locked inside my own home. Locksmith adjusted lock to single lock to ensure it would not happen again.
Kenneth, Hertfordshire Posted on 20/11/2019 , work completed 20/11/2019
Would Recommend, Very courteous and professional
Customer Service
Quality
Value
Called first thing Sunday morning and Chris advised he was able to call in to take a look at the work. He arrived within the hour, quoted and confirmed that he was able to fix the problem. Chris was great he fixed my door there and then. He had all the tools and was able to start and finish the job quickly and professional. I would have no hesitating in recommending Chris!
Customer in Hertfordshire Posted on 15/11/2019 , work completed 10/11/2019
Unable to lock door
Customer Service
Quality
Value
Came very soon after notification. Diagnosed the problem and sorted it out quickly and efficiently. Would certainly recommend.
Customer in Hertfordshire Posted on 13/11/2019 , work completed 11/11/2019
Fantastic service
Customer Service
Quality
Value
Replaced faulty lock with one providing a better level of security. Prompt and polite - would use again.
Customer in Northamptonshire Posted on 11/11/2019 , work completed 02/11/2019
Very efficient
Customer Service
Quality
Value
Rang Monday, came Tuesday am as promised. Replaced 3 lever lock with 5 lever lock, to comply with new insurance requirements. Will certainly use Chris again, and would definitely recommend him.
Customer in Hertfordshire Posted on 05/11/2019 , work completed 05/11/2019
Came quickly and sorted problem
Customer Service
Quality
Value
Changed lock that was sticking and cut extra keys. Arrived promptly and worked quickly. Would recommend to others.
Customer in Hertfordshire Posted on 04/11/2019 , work completed 04/11/2019
Prompt & professional
Customer Service
Quality
Value
Resolved a problem preventing our Chubb lock working correctly. Timely, efficient & a pleasant experience.
Raymond, Bedfordshire Posted on 21/10/2019 , work completed 21/10/2019
1st class service
Customer Service
Quality
Value
Cylinder had sheared off, when turning key in UPVC door, so unable to lock the door. Located number in Ricky local news magazine, called Chris in the evening, who came following day, circa lunchtime to replace the cylinder. Pleased to say all in working order again and parents feel safe and secure in their home. Jane, Hertfordshire
Customer in Hertfordshire Posted on 09/10/2019 , work completed 08/10/2019
Very prompt and professional.
Customer Service
Quality
Value
The locksmith came within 20 mins of our phone call. Fitted new front door lock, cleaned up afterwards very professional. Told us exactly what he had to do. Very helpful we would definitely recommend to our family and friends. He was perfect.
Ken, Hertfordshire Posted on 09/10/2019 , work completed 09/10/2019
My review
Customer Service
Quality
Value
Very helpful and quick
Which? Trusted Traders Consumer Posted on 03/10/2019 , work completed 03/10/2019
Fast and friendly and expert.
Customer Service
Quality
Value
Had to get a broken removed from my mother’s front door lock which she had sheared by turning it the wrong way, (she’s 87 riddled with arthritis and a little forgetful these days). Turned up promptly, was friendly and courteous. He was also able to supply a cover for the replacement key to make it easier to turn.
Jane in Hertfordshire Posted on 30/09/2019 , work completed 26/09/2019
Well done
Customer Service
Quality
Value
Came at short notice to deal with a broken door handle, on a Saturday. Helpful, polite, tidy. Job well done.
Deborah, Hertfordshire Posted on 28/09/2019 , work completed 28/09/2019
Brilliant
Customer Service
Quality
Value
Very quick, efficient and clean. Couldn't praise them any higher.
Patience, Hertfordshire Posted on 19/09/2019 , work completed 19/09/2019
Friendly, speedy and efficient
Customer Service
Quality
Value
Door would not lock from inside or outside. We thought a new lock would be needed but were told immediately that this would not be necessary. The lock merely needed realignment and this was a far more economical solution. Work carried out quickly and efficiently.
John, Hertfordshire Posted on 16/09/2019 , work completed 16/09/2019
Prompt & professional
Customer Service
Quality
Value
Door would not lock, which made my house vulnerable. I was delighted that it was fixed so quickly.
Jill Mary, Hertfordshire Posted on 14/09/2019 , work completed 14/09/2019
Quick response & problem solved
Customer Service
Quality
Value
Called Chris out as the key had snapped in the lock of my back door. He came within a couple of hours and successfully resolved the problem. Removed broken key, realigned the door and oiled the lock so the door locks easily. He was pleasant and cleaned up before leaving.
Customer in Hertfordshire Posted on 09/09/2019 , work completed 06/09/2019
Excellent.
Customer Service
Quality
Value
Very friendly man and his son. They repaired my lock and sorted another one which I had never been able to lock. Told me to ring at any time if anything went wrong. I was very impressed.
Maureen, Hertfordshire Posted on 09/09/2019 , work completed 09/09/2019
Arrived within 20 mins.
Customer Service
Quality
Value
Very helpful mended existing lock. Didn't try to make us buy a new one.
Ann, Hertfordshire Posted on 05/09/2019 , work completed 05/09/2019
My review
Customer Service
Quality
Value
Removed broken key & replaced a new mortice lock, made light work of a tricky job, very tidy & very helpful.
Charles, Hertfordshire Posted on 05/09/2019 , work completed 05/09/2019
Quickly fixed my front door and garage door locks
Customer Service
Quality
Value
I called Lock around the Clock based on a recommendation I'd received from someone else. I had a problem with my front door lock (key was spinning in the barrel and not engaging the lock) and also my garage door lock (couldn't put the key in). They arrived at the time they said they would and phoned 30 minutes beforehand to let me know. They initially thought they'd need to replace the barrel in the lock but when they disassembled the lock, they discovered some screws were loose and were able to resolve my problem without any new parts which was the preferred option for me. They also quickly fixed my garage door lock and told me how to prevent that issue in future. They were courteous and professional and their labour charge was very reasonable indeed. I have no hestiation in recommending them.
Simon Posted on 30/08/2019 , work completed 30/08/2019
Prompt and professional.
Customer Service
Quality
Value
Replacement of front door lock and some adjustments. Very helpful and professional.
Margaret, Hertfordshire Posted on 28/08/2019 , work completed 28/08/2019
Speedy response
Customer Service
Quality
Value
Being unable to lock my front door, I called Lock Around The Clock. Within an hour they arrived. My door was realigned, no parts needed. Problem solved quickly & professionally at a reasonable price.
Sheila, Hertfordshire Posted on 27/08/2019 , work completed 27/08/2019
Great Work
Customer Service
Quality
Value
Chris has done a few jobs for me (and subsequently my daughter). I have always found him to be completely reliable, speedy and friendly - also more importantly knows his trade! I have no hesitation in recommending him and his work. A very nice chap.
Customer in Hertfordshire Posted on 18/08/2019 , work completed 14/08/2019
Excellent
Customer Service
Quality
Value
Chris replaced a door lock, great work, he came very quickly and did the job in record time. Thank you Chris!
Customer in Hertfordshire Posted on 15/08/2019 , work completed 15/08/2019
My review
Customer Service
Quality
Value
Came at short notice. Lock is working well at the moment.
May, Hertfordshire Posted on 13/08/2019 , work completed 13/08/2019
Locked out of house
Customer Service
Quality
Value
I couldn't get into the house and needed an emergency locksmith. Rang up and he said he would be with me within half an hour. He told me how much it would be. He rang saying he was 20 minutes away and then rang again to say he had arrived. Very polite guy. Started the job straightaway, opened the door and changed the lock. Extremely grateful, very happy and would definitely use again and recommend. Such a swift service.
Deborah, Hertfordshire Posted on 11/08/2019 , work completed 10/08/2019
Professional and friendly service.
Customer Service
Quality
Value
Chris arrived within the hour following a telephone call, as a key had broken within our front door lock. He recommended that we upgraded our lock as our present lock was not secure and showed and explained why. Whilst he was with us I asked that he checked our back door too. The pricing was explained to us before carrying out any of the work. We felt the cost of the work done was very reasonable considering it was a Saturday evening. I would definitely recommend and use this service again.
Kim, Central Bedfordshire Posted on 10/08/2019 , work completed 10/08/2019
Very helpful and quick
Customer Service
Quality
Value
They arrived quickly, only a few hours after I'd first called, and were courteous and helpful in explaining what needed to be done. The job ended up more complicated than we'd expected but they were patient and did not charge more than originally quoted. Would highly recommend.
Customer in Hertfordshire Posted on 09/08/2019 , work completed 08/08/2019
Couldn't ask for better workers.
Customer Service
Quality
Value
Back door made secure. Couldn't ask for better workers, they were terrific.
Eileen, Hertfordshire Posted on 07/08/2019 , work completed 07/08/2019
Very efficient and professional service
Customer Service
Quality
Value
Lock Around The Clock provided us with a great service when changing over the door locks at our new houses. Due to unusual locks on our back door they had to source a special lock which they did by the next working day when they returned to complete the job. They did excellent work including making an adjustment to the door to ensure everything worked smoothly. I felt their prices were fair. All in all highly recommended.
Emma, Hertfordshire Posted on 05/08/2019 , work completed 05/08/2019
Same day service
Customer Service
Quality
Value
Same morning service to repair my front door lock, very efficiently dealt with. I highly recommend this company.
Malcolm, Hemel Hempstead Posted on 05/08/2019 , work completed 05/08/2019
Reliable, quick and great value
Customer Service
Quality
Value
Chris arrived within 15 mins, work was carried out professionally and he kept us informed of progress and options. Tidied up afterwards and the price was very reasonable. Would definitely use him again and recommend him.
Customer in Hertfordshire Posted on 03/08/2019 , work completed 03/08/2019
Speedy and professional.
Customer Service
Quality
Value
Trader showed me the problem with my front door handle and fixed it speedily and efficiently. He even helped me carry my shopping in from the car!
Margaret, Hertfordshire Posted on 02/08/2019 , work completed 02/08/2019
Friendly service
Customer Service
Quality
Value
Prompt, efficient & friendly service.
Which? Trusted Traders Consumer Posted on 01/08/2019 , work completed 01/08/2019
Excellent service
Customer Service
Quality
Value
After locking ourselves out, we were very impressed that Chris was able to attend our property within an hour. Once he was here, he carried out the work very quickly and we were soon back in our house! The price was very reasonable. I would highly recommend Lock around the Clock.
Customer in Hertfordshire Posted on 26/07/2019 , work completed 18/07/2019
Went the Extra Mile
I called Chris Cavanah to unlock an old-cottage exterior door that had not been opened for 16 years. After doing his locksmith work, an unexpected second problem occurred as the old wooden door was jammed so tight it was very difficult to open/close. Chris went the extra mile and used his electric wood planner to shave off the wooden door stile so that his new lock could be fitted properly and the door now moves much more freely. Also prompt service, good phone communications, good hourly labour rates, good price for a new 5-lever door lock and friendly service. Final tip:- Always keep your locksmith's phone number in your wallet/purse: it's no use inside if you're locked out and can't get into the house!
Customer in Hertfordshire Posted on 09/07/2019 (Reviewer did not use service)
Very happy with the work
Customer Service
Quality
Value
I have used this company several times and have always been happy with the work. Chris comes quickly and on time. He has done a skilled and quick job every time and at a reasonable price. He has left the work area clean and tidy. Highly recommended and for me the preferred go-to trader for lock matters.
Customer in Hertfordshire Posted on 08/07/2019 , work completed 08/07/2019
Excellent Service -- Good price
Customer Service
Quality
Value
We have used this company twice recently, on both occasions to replace locks on exterior doors. On both occasions they attended early at short notice, within 90 minutes. Work was excellent and the prices reasonable -- even supplying extra keys. Polite efficient service -- would highly recommend them.
Peter, Hertfordshire Posted on 05/07/2019 , work completed 03/07/2019
Fast, reliable, courteous.
Customer Service
Quality
Value
Called Chris due to a problem locking our back door. Arrived promptly, quickly identified the problem and installed a new barrel. Problem solved. Highly recommended.
Customer in Hertfordshire Posted on 04/07/2019 , work completed 04/07/2019
excellent service
Customer Service
Quality
Value
I would highly recommend this locksmith. Patio door would not open (on the hottest day of the year so far - 34 degrees) Chris turned up within half an hour. He was extremely efficient and had the repair completed very quickly. Excellent service and value for money.
Maggie, Greater London Posted on 02/07/2019 , work completed 29/06/2019
Great Job
Customer Service
Quality
Value
Really good service from Chris. I am disabled and have problems turning my lock and I have asked various different people how to solve it and Chris knew exactly what to do and now I have no problem opening my door - so much easier! They did a brilliant job and were very polite.
Jennifer, Hertfordshire Posted on 12/06/2019 , work completed 12/06/2019
Work
Highly recommend fast efficient service I have no hesitation recommending polite helpful and on time
Customer in Hertfordshire Posted on 11/06/2019 (Reviewer did not use service)
Repaired front door lock
Customer Service
Quality
Value
Lock Around The Clock fixed a broken front door yale lock. They turned up exactly on time having phoned to give me 30 mins notice of their arrival. The work was completed in an hour or so including cutting an extra 5 keys. The cost was exactly as quoted. This is a Father and Son business: they are polite, efficient and very professional, offering contact details should we need further help or if anything went wrong with their repair. The cost was very reasonable and good value. Definitely use them again if needed.
Customer in Hertfordshire Posted on 10/06/2019 , work completed 10/06/2019
Excellent job done swiftly and efficiently
Customer Service
Quality
Value
The work involved unjamming and cleaning the multiple locking bolts on a PVC external door. The response was within a few hours at a most convenient time. The problem was assessed quickly and the possible costs outlined. In the event no replacement was necessary, only cleaning and refitting which was all completed within half an hour. Mr Cavanah was very friendly and helpful and fully explained the job as it progressed. He was a very tidy worker and fully cleaned the door after the work was done. The final cost was less than the minimum quoted.
Customer in Hertfordshire Posted on 08/06/2019 , work completed 08/06/2019
Great work and fast
Customer Service
Quality
Value
I called Chris as I had three door locks that were jamming. One door wouldn't open at all. He arrived within 20 minutes of my call, fixed and adjusted the doors within 45 minutes. Job done!
Customer in Hertfordshire Posted on 04/06/2019 , work completed 04/06/2019
Quick friendly service
Customer Service
Quality
Value
5 star service. Replied to my email on a Sunday within a few minutes and confirmed the job would be completed the next day. Chris was in and out within 30 minutes to fix a new lock to our front door which we had lost the keys for. Competitive rate and very upfront about all costs and options. Can highly recommend.
Customer in Hertfordshire Posted on 03/06/2019 , work completed 03/06/2019
Very pleased
Customer Service
Quality
Value
An old lady can now get some fresh air into the house.
Isabella, Hertfordshire Posted on 29/05/2019 , work completed 29/05/2019
Very satisfied
Customer Service
Quality
Value
Work was carried out really well. Prompt, I did not have to wait. Cost was not more than they advised.
Barbara, Hertfordshire Posted on 25/05/2019 , work completed 25/05/2019
Efficient helpful locksmith
Customer Service
Quality
Value
Came when he said he would. Diagnosed the problem quickly. Fixed it. Polite and very competent. I would certainly recommend Chris to anyone.
Customer in Hertfordshire Posted on 23/05/2019 , work completed 21/05/2019
Good job well done
Customer Service
Quality
Value
I phoned this morning. Chris promised to ring half hour before he would arrive and expected it would be this afternoon. He actually was able to arrive at noon and after asking me about the problem with the lock set about fixing it. This he did efficiently and very capably. I will be very pleased to use the services of Lock around the Clock and to recommend them.
Customer in Hertfordshire Posted on 14/05/2019 , work completed 09/05/2014
Really helpful and speedy
Customer Service
Quality
Value
I needed keyed alike multilock which he ordered collected and fitted without any hassle or mess. He also fitted a lock that I and bought in Screwfix but wasn't identical to the old one... all now neatly chiseled and fitted.
Customer in Hertfordshire Posted on 07/05/2019 , work completed 30/04/2019
Emergency lock change
Customer Service
Quality
Value
Chris was brilliant! He was punctual and friendly! He finished the job extremely quickly did an awesome job! Would defintely recommend!
Customer in Greater London Posted on 04/05/2019 , work completed 04/05/2019
On schedule and completed with attention to detail
Customer Service
Quality
Value
Received good advice on installation and excellent workmanship with good communication on work being done.
Customer in Hertfordshire Posted on 02/05/2019 , work completed 01/05/2019
Great Work
Customer Service
Quality
Value
Very prompt and efficient service from a very friendly local tradesman. Very reasonable price and gave good practical security advice.
Customer in Hertfordshire Posted on 24/04/2019 , work completed 23/04/2019
Very good service
Customer Service
Quality
Value
I have had work done previously by this company and was very happy. This time I asked them to realign my patio doors as they weren't shutting properly. They were very quick and very efficient. Highly recommend.
Dawn Posted on 23/04/2019 , work completed 23/04/2019
Highly Recommend
Customer Service
Quality
Value
Chris and his team were very efficient. No mess. Great customer service. Job well done
Linda Posted on 17/04/2019 , work completed 17/04/2019
Excellent Service
Customer Service
Quality
Value
Replaced broken door lock, offered to mend it for less but I chose a replacement which Chris provided. Prompt, honest service. Would have no hesitation in recommending or using his service again.
Customer in Central Bedfordshire Posted on 11/04/2019 , work completed 09/04/2019
Prompt, efficient service
Customer Service
Quality
Value
I called because our patio door would no longer lock, Chris arrived within 30 minutes and the job was completed within another 45, "gearbox" replaced and plates on frame realigned. The lock is now as good as new.
Customer in Hertfordshire Posted on 08/04/2019 , work completed 08/04/2019
Efficient and excellent
Customer Service
Quality
Value
Within 10 minutes Chris had arrived with all tools required. He was very friendly and was able to get us back into our home without causing any damage. Would highly recommended.
Customer in Hertfordshire Posted on 03/04/2019 , work completed 03/04/2019
Replacement Front Door Lock
Customer Service
Quality
Value
I have used Chris from Lock Around the Clock on several and have always received excellent service. This time was no different. I had to secure a tenanted property whereby a previous tenant had not returned the keys. Chris responded to my phone call very quickly and job was completed very quick time. Fully recommended.
Customer in Hertfordshire Posted on 03/04/2019 , work completed 29/03/2019
Great service!
Customer Service
Quality
Value
We called at 5:30pm and he arrived within 1/2 hour! Very fast efficient and helpful. Would definitely recommend
Customer in Hertfordshire Posted on 26/03/2019 , work completed 26/03/2019
New front door lock
Customer Service
Quality
Value
Excellent service, same day, no fuss or hassle. Quick reliable friendly service. Explained what the problem was and what he needed to do to get it fixed. Would thoroughly recommend
Customer in Hertfordshire Posted on 25/03/2019 , work completed 25/03/2019
My review
Customer Service
Quality
Value
Very helpful
Barbara, Hertfordshire Posted on 18/03/2019 , work completed 18/03/2019
Window Lock Repair
Customer Service
Quality
Value
Highly recommended fast efficient service. Great value for money. Very friendly and would definitely use again and recommend to others.
Customer in Hertfordshire Posted on 15/03/2019 , work completed 15/03/2019
Good job
Customer Service
Quality
Value
Good job done. Courteous & efficient.
Andrew, Hertfordshire Posted on 13/03/2019 , work completed 13/03/2019
Highly recommend.
Customer Service
Quality
Value
Brilliant service. Would highly recommend. Quick and efficient.
Ben, Hertfordshire Posted on 12/03/2019 , work completed 12/03/2019
Excellent service
Customer Service
Quality
Value
The lock had failed on my front door so I was locked out on a rainy day with my 3 year old boy. I called Chris and he attended within 10 minutes, managed to get in the door and replaced the faulty part quickly and efficiently. I would definitely use Lock Around The Clock again.
Abbie, Hertfordshire Posted on 12/03/2019 , work completed 12/03/2019
Friendly, polite, prompt, problem solved
Customer Service
Quality
Value
Changed gearbox to back kitchen door. Pleased to meet boss accompanied by apprentice. Very satisfied. Have used this firm before - will again if necessary.
Patricia, Middlesex Posted on 12/03/2019 , work completed 12/03/2019
My review
Customer Service
Quality
Value
Excellent service.
Lorraine, Hertfordshire Posted on 07/03/2019 , work completed 07/03/2019
Efficient and helpful.
Customer Service
Quality
Value
Prompt, efficient and helpful.
Which? Trusted Traders Consumer Posted on 06/03/2019 , work completed 06/03/2019
My review
Customer Service
Quality
Value
Prompt and professional.
M, Hertfordshire Posted on 04/03/2019 , work completed 04/03/2019
Fast and efficient.
Customer Service
Quality
Value
They called within an hour of being phoned, replaced jammed front door within half an hour at a reasonable price. I used them before when I lost the key to my workshop, they called within an hour of being called and replaced the lock quickly and efficiently.
Bernard, Hertfordshire Posted on 03/03/2019 , work completed 03/03/2019
Really good job
Customer Service
Quality
Value
Replacement lock on garage door. Very quick and efficient well pleased.
Alicia, Hertfordshire Posted on 28/02/2019 , work completed 28/02/2019
Excellent service.
Customer Service
Quality
Value
Prompt, efficient & courteous. Gave good advice. No hesitation in recommending.
Celia, Hertfordshire Posted on 20/02/2019 , work completed 20/02/2019
Very good service.
Customer Service
Quality
Value
Within an hour & half of phone call, job completed.
Diana, Hertfordshire Posted on 19/02/2019 , work completed 19/02/2019
Prompt and professional.
Customer Service
Quality
Value
Excellent service from start to finish.
Divyesh, Hertfordshire Posted on 16/02/2019 , work completed 16/02/2019
Fantastic job
Customer Service
Quality
Value
Chris is polite and always answers his phone immediately. He does a fantastic job and is prompt, clean and professional. Friendly service with 5 star care!!!
Monika, Hertfordshire Posted on 12/02/2019 , work completed 12/02/2019
Friendly & efficient
Customer Service
Quality
Value
Helpful
Bruce, Hertfordshire Posted on 11/02/2019 , work completed 11/02/2019
Responsive, courteous, professional.
Customer Service
Quality
Value
Our key was jammed in the front door lock. They came round within an hour, fixed the lock mechanism without having to replace the lock. Very responsive, professional and courteous.
Joseph, Middlesex Posted on 11/02/2019 , work completed 11/02/2019
Professional, polite & efficient.
Customer Service
Quality
Value
Chris was very professional, polite & efficient. Would highly recommend.
Susan, Surrey Posted on 09/02/2019 , work completed 09/02/2019
Prompt and professional
Customer Service
Quality
Value
Contact made via phone call first impression good. Flexible about when to come. Prompt arrival and gave advice on job and what to expect before starting, gave feed back as job was carried out. They explained all the options to me without any pressure. Very good service would recommend and use again.
David, Hertfordshire Posted on 05/02/2019 , work completed 05/02/2019
Prompt & professional
Customer Service
Quality
Value
Prompt service. Courteous and polite. Repairs at agreed price.
Valerie, Hertfordshire Posted on 04/02/2019 , work completed 04/02/2019
Thorough, knew what he was doing.
Customer Service
Quality
Value
As an elderly widow, I am cautious about strangers coming into my house, but I quickly relaxed with Chris. He made sure before leaving, that I could lock and open the French Windows. He was very thorough and charged less than his estimate. I would recommend him unhesitatingly to my friends.
Joy, Hertfordshire Posted on 31/01/2019 , work completed 31/01/2019
Excellent job.
Customer Service
Quality
Value
Trader arrived within 30 minutes and resolved front door lock and bathroom lock quickly and efficiently. Very helpful will use again if needed for certain.
Richard, Bedfordshire Posted on 30/01/2019 , work completed 30/01/2019
My review
Customer Service
Quality
Value
Fitted us in between jobs. Arrived promptly when he said he would. Fixed our patio door lock in 15 minutes, so only a very reasonable call-out charge.
Peter, Hertfordshire Posted on 24/01/2019 , work completed 24/01/2019
Prompt and professional
Customer Service
Quality
Value
Same day service, fixed new lock within one hour. Very tidy job and explained locking system, would highly recommend.
Cherry, Hertfordshire Posted on 23/01/2019 , work completed 23/01/2019
Clean, tidy & efficient
Customer Service
Quality
Value
Had an old gas fire removed, workman was clean, tidy & efficient. I would highly recommend for future work.
Which? Trusted Traders Consumer Posted on 21/01/2019 , work completed 21/01/2019
Fixed a lockout at short notice, and for a fair price
Customer Service
Quality
Value
Chris was able to help me arrange access for a tradesperson who had locked themselves out the house whilst I was out of the UK. He was there quickly and really helpful. Much appreciated.
Customer in Hertfordshire Posted on 19/01/2019 , work completed 22/10/2018
Prompt and professional.
Customer Service
Quality
Value
Good efficient and effective.
Keith, Hertfordshire Posted on 18/01/2019 , work completed 18/01/2019
Very professional & fast.
Customer Service
Quality
Value
Response on phone was very quick and turned up within the hour, as promised. Clean and professional job.
Frank, Hertfordshire Posted on 14/01/2019 , work completed 14/01/2019
Great job, friendly & professional
Customer Service
Quality
Value
The lock on my rear door to house jammed, I could not open the door. I called, he gave me a time he would arrive, and did so. He opened lock and door quickly, obviously knew what he was doing & fitted new lock. He was polite and friendly and explained what was wrong. I was very impressed. I asked for business cards for friends.
Raymond, Hertfordshire Posted on 10/01/2019 , work completed 10/01/2019
Clear and professional.
Customer Service
Quality
Value
Easy communication, clear and honest trader.
Paul, Hertfordshire Posted on 05/01/2019 , work completed 05/01/2019
My review
Customer Service
Quality
Value
Quick and efficient.
Which? Trusted Traders Consumer Posted on 05/01/2019 , work completed 05/01/2019
My review
Customer Service
Quality
Value
Prompt service. Friendly and professional. Would recommend and use again.
Diana, Hertfordshire Posted on 04/01/2019 , work completed 04/01/2019
Very courteous
Customer Service
Quality
Value
Very good and tidy finishes. Very courteous.
Which? Trusted Traders Consumer Posted on 03/01/2019 , work completed 03/01/2019
Excellent Service
Customer Service
Quality
Value
I phoned Chris of Lock Around the Clock and he said he could be around within the hour which he was. Clearly stated his labour charge before coming around and what may be required based on the info I gave him. He was very pleasant, polite and did an excellent job at a reasonable price. Excellent!
Gary, Hertfordshire Posted on 02/01/2019 , work completed 02/01/2019
Prompt and skilful
Customer Service
Quality
Value
Had locked myself out. Chris arrived quickly when he said, and opened door without causing any damage.
Rob, Hertfordshire Posted on 31/12/2018 , work completed 31/12/2018
Locked out
Customer Service
Quality
Value
Arrived in 20 mins, quick access to the house. Thank you.
Layla, Hertfordshire Posted on 31/12/2018 , work completed 31/12/2018
Did the trick!
Customer Service
Quality
Value
The locks on my four draw filing cabinet jammed and I could not access my documents. Chris found away of opening the drawers.
John, Hertfordshire Posted on 27/12/2018 , work completed 27/12/2018
Prompt and professional
Customer Service
Quality
Value
Prompt response to telephone call and attendance at my property speedy rectification of problem. Polite and helpful, happy with work highly recommend.
Jennifer, Middlesex Posted on 20/12/2018 , work completed 20/12/2018
Reliable, prompt, tidy workers
Customer Service
Quality
Value
Brilliant. Lovely guy, real tidy worker and called me regularly to keep me updated re - time of arrival. Impressed.
Which? Trusted Traders Consumer Posted on 19/12/2018 , work completed 19/12/2018
Prompt and considerate
Customer Service
Quality
Value
Excellent work, I can thoroughly recommend this locksmith as I have had his services before and am well pleased.
Janet, Hertfordshire Posted on 17/12/2018 , work completed 17/12/2018
Great service
Customer Service
Quality
Value
This is a great service, they told me what time they would be here and they were, it only took 3 minutes and they were friendly. Couldn't make you feel a fool, it's not the first time I've used them and if I need to, would again, have given friends their phone number.
Sonia, Hertfordshire Posted on 17/12/2018 , work completed 17/12/2018
Very good service
Customer Service
Quality
Value
I was told how much the job was before he started. Needed 2 parts, was asked before he it if I wanted him to replace the parts. I would definitely call on him again if needed.
Which? Trusted Traders Consumer Posted on 15/12/2018 , work completed 15/12/2018
Prompt and professional
Customer Service
Quality
Value
Arrived on time and did an excellent job, saving me from having a new front door.
R, Bedfordshire Posted on 14/12/2018 , work completed 14/12/2018
Helpful & competent.
Customer Service
Quality
Value
Responded within 3 hours of my call. Advised me of the consequences of the alteration.
Pat, Hertfordshire Posted on 13/12/2018 , work completed 13/12/2018
Prompt and professional
Customer Service
Quality
Value
Very good prompt service. Priced as quoted.
David, Buckinghamshire Posted on 12/12/2018 , work completed 12/12/2018
Prompt and professional.
Customer Service
Quality
Value
Arrived on time. Carried out excellent service.
Elsa, Hertfordshire Posted on 08/12/2018 , work completed 08/12/2018
Prompt and Efficient
Customer Service
Quality
Value
Prompt after making call. Tidy, efficient, polite. No hidden charges.
Stephen, Bedfordshire Posted on 29/11/2018 , work completed 29/11/2018
Excellent service
Customer Service
Quality
Value
Prompt, professional and good value for money. Would use again.
Val, Hertfordshire Posted on 27/11/2018 , work completed 27/11/2018
Professional
Customer Service
Quality
Value
Totally professional. A good job. Well done. Would certainly use again.
Kenneth, Hertfordshire Posted on 26/11/2018 , work completed 26/11/2018
Very professional
Customer Service
Quality
Value
Very friendly and professional. Provided prompt and good service, would definitely recommend them.
Carol, Hertfordshire Posted on 21/11/2018 , work completed 21/11/2018
Very good and quick.
Customer Service
Quality
Value
Quick and clean and very prompt.
Mel, Hertfordshire Posted on 16/11/2018 , work completed 16/11/2018
Very satisfied.
Customer Service
Quality
Value
Very satisfied. Quick and efficient.
Subba Rao, Hertfordshire Posted on 16/11/2018 , work completed 16/11/2018
Great service.
Customer Service
Quality
Value
Prompt and professional. Our lock was changed quickly and the work carried out was very good. We would recommend.
D, Bedfordshire Posted on 15/11/2018 , work completed 15/11/2018
Rapid response.
Customer Service
Quality
Value
Work carried out, promptly and at time given, polite and helpful.
Rich, Hertfordshire Posted on 14/11/2018 , work completed 14/11/2018
Prompt and professional.
Customer Service
Quality
Value
He called next day after contact. Punctual and efficient. Very good job.
Which? Trusted Traders Consumer Posted on 13/11/2018 , work completed 13/11/2018
Excellent and efficient service
Customer Service
Quality
Value
Excellent service which was carried out with extreme efficiency. A very courteous gentleman and he discussed everything before undertaking the job. Price was also very competitive. Excellent the whole way through. Highly recommended.
Which? Trusted Traders Consumer Posted on 01/11/2018 , work completed 01/11/2018
My review
Customer Service
Quality
Value
Good job done.
Sheila, Hertfordshire Posted on 27/10/2018 , work completed 27/10/2018
Efficient and friendly
Customer Service
Quality
Value
Arrived promptly and worked efficiently. Very polite and friendly.
Carole, Hertfordshire Posted on 25/10/2018 , work completed 25/10/2018
Prompt and professional
Customer Service
Quality
Value
The locksmith arrived within 5 minutes and resolved my problem immediately and replaced my lock.
Elizabeth, Hertfordshire Posted on 24/10/2018 , work completed 24/10/2018
Prompt and professional
Customer Service
Quality
Value
Very prompt, efficient, tidy and kept us informed.
Stephen, Hertfordshire Posted on 09/10/2018 , work completed 09/10/2018
Excellent job
Customer Service
Quality
Value
Chris was quite friendly and very professional. He came on time as agreed and called me to update he is on his way. Job was also very professionally done.
Prashant, Hertfordshire Posted on 08/10/2018 , work completed 08/10/2018
Professional, polite and good value.
Customer Service
Quality
Value
Chris supplied and fitted a dead lock and some hinge bolts on the doors to my unit. He arrived at the location on time and was very courteous and friendly. He assessed what he needed to do quickly and explained it to me to make sure I was happy. He then started the work. The job was completed in 2 hours which was quicker than I thought it would be. The work was neat and professional and the cost was very reasonable. I would thoroughly recommend Chris to anyone.
Gary Norman Posted on 07/10/2018 , work completed 07/10/2018
Very satisfied
Customer Service
Quality
Value
Very satisfied with quality of workmanship and prompt attention.
Margaret, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
My review
Customer Service
Quality
Value
Solved a problem. Highly recommended.
Nigel, Bedfordshire Posted on 01/10/2018 , work completed 01/10/2018
Great job
Customer Service
Quality
Value
Very efficient and prompt service. The locksmith and his son arrived on time and changed my lock very quickly. He also took time to make sure my door was properly aligned and made some adjustments to ensure it all fitted fine.
Alison, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
Very good work
Customer Service
Quality
Value
Work was carried out promptly and efficiently. Men were courteous and cleaned up afterwards.
Anthony, Hertfordshire Posted on 01/10/2018 , work completed 01/10/2018
Fabulous professional fast service
Customer Service
Quality
Value
Excellent service for repair of UVPC back door lock. Friendly, professional - excellent communication - quick response. Very fair charges - highly recommend
5208sue Posted on 26/09/2018 , work completed 26/09/2018
Helpful, efficient and polite
Customer Service
Quality
Value
Quick response. Helpful polite and efficient. Job completed to my entire satisfaction. Including cost.
Roger, Hertfordshire Posted on 26/09/2018 , work completed 26/09/2018
Professional, friendly and efficient.
Customer Service
Quality
Value
Was able to do a number of jobs quickly and to a high quality. Had all necessary equipment in his van and completed the jobs at the first appointment.
Philippa, Hertfordshire Posted on 26/09/2018 , work completed 26/09/2018
Fast & efficient
Customer Service
Quality
Value
After my phone call, Chris was out in a few hours at the time specified. Communication was good. Work carried out efficiently as requested. Will use him again. Very happy.
Emily, Hertfordshire Posted on 21/09/2018 , work completed 21/09/2018
My review
Customer Service
Quality
Value
Came promptly and repaired the lock.
Which? Trusted Traders Consumer Posted on 19/09/2018 , work completed 19/09/2018
Good quality workmanship.
Customer Service
Quality
Value
Contacted me by phone to give time of arrival. Explained in depth the faults and various options available to me. Good quality workmanship and had to adapt to a mechanism which is not in existence anymore. Polite & courteous. Would recommend.
Carol, Hertfordshire Posted on 19/09/2018 , work completed 19/09/2018
Great service
Customer Service
Quality
Value
Great service. He arrived promptly and within a short time had the lock changed and sorted. Much better than before. Would happily use and recommend the service of 'Lock Around The Clock' again.
Joy, Hertfordshire Posted on 10/09/2018 , work completed 10/09/2018
Prompt and efficient
Customer Service
Quality
Value
Called to request quote, which provided and arrived to do the work within 4 hrs of call. Friendly & efficient.
Jane, Hertfordshire Posted on 07/09/2018 , work completed 07/09/2018
Professional & helpful
Customer Service
Quality
Value
Called before arrival as requested, lock was working when tested, but - as requested - he checked lock and adjusted double glazed door to correct problem.
Angela, Hertfordshire Posted on 29/08/2018 , work completed 29/08/2018
First class service
Customer Service
Quality
Value
Chris arrived when he said he would, was polite, a clean worker and did an excellent job. What more do you want?
Stephen, Hertfordshire Posted on 28/08/2018 , work completed 28/08/2018
Excellent work
Customer Service
Quality
Value
Prompt response. Punctual, courteous, tidy. All finished in 1 hour.
M N, Bedfordshire Posted on 28/08/2018 , work completed 28/08/2018
Prompt, helpful and efficient.
Customer Service
Quality
Value
Contacted due to front door lock jammed and due to leave on holiday. Saturday morning call, but arrived in one hour and fixed problem in ten minutes.
John, Buckinghamshire Posted on 25/08/2018 , work completed 25/08/2018
Prompt & professional
Customer Service
Quality
Value
Prompt, knowledgeable and efficiently and friendly.
C, Hertfordshire Posted on 24/08/2018 , work completed 24/08/2018
My review
Customer Service
Quality
Value
So efficient, professional and thorough
Ann, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
Great job
Customer Service
Quality
Value
Lock on exterior house door failed. Mr Cavanah was with me within the hour. Gave quote before work. Work was quick and very efficient. Good, natural and friendly. Great job.
Michael, Hertfordshire Posted on 22/08/2018 , work completed 22/08/2018
Fantastic job!
Customer Service
Quality
Value
Great service, friendly, and honest. Have used before and will use again and certainly recommend them!
Steve, Hertfordshire Posted on 20/08/2018 , work completed 20/08/2018
Speedy & efficient. Arrived on time.
Customer Service
Quality
Value
Good communication. Arrived promptly, carried out swiftly. Competitive price.
Anita, Hertfordshire Posted on 20/08/2018 , work completed 20/08/2018
Brilliant job, very pleased with finished job
Customer Service
Quality
Value
The locksmith allowed me to gain access to my forced locked front door and changed gearbar and replaced lock with high security lock.
Peter, Hertfordshire Posted on 20/08/2018 , work completed 20/08/2018
Very good job
Customer Service
Quality
Value
Same day service, clean and tidy.
David, Middlesex Posted on 20/08/2018 , work completed 20/08/2018
Prompt response
Customer Service
Quality
Value
Quick return of phone call and prompt arrival. Removal of broken key was quickly done but time spent on adjusting door that had dropped. Brilliant job.
Pam, Hertfordshire Posted on 17/08/2018 , work completed 17/08/2018
Professional service
Customer Service
Quality
Value
A good service, professional work well done, clean & tidy. Would definitely use again.
C, Hertfordshire Posted on 15/08/2018 , work completed 15/08/2018
Good job done properly
Customer Service
Quality
Value
Because of a broken hatch we were marooned in our living room unable to reach the toilet, front door and stairs. The locksmith came when he said he would and did an expert quick job. Great relief all round.
William, Hertfordshire Posted on 14/08/2018 , work completed 14/08/2018
my review
Customer Service
Quality
Value
Good work well done
Ronald, Hertfordshire Posted on 14/08/2018 , work completed 14/08/2018
Efficient and courteous
Customer Service
Quality
Value
A very good service, job well done by an efficient and courteous operative. I would recommend this company to friends and family.
Norman, Hertfordshire Posted on 14/08/2018 , work completed 14/08/2018
Prompt and professional
Customer Service
Quality
Value
Chris did a brilliant job with his young apprentice George! We were impressed with how professional and neat everything was done. Great to recommend to anyone!
Denise, Hertfordshire Posted on 13/08/2018 , work completed 13/08/2018
Prompt, efficient & genuine!
Customer Service
Quality
Value
A very helpful, knowledgeable man, who came quickly late on a Friday afternoon. He soon solved the problem and he is very friendly & genuine! I would not hesitate to recommend him. Very good!
Nichola, Hertfordshire Posted on 10/08/2018 , work completed 10/08/2018
Excellent service
Customer Service
Quality
Value
Both gentleman who attended, were extremely polite and helpful. They seemed trust worthy and were not trying to oversell. They kept job as cheap as possible (and did a great job). They were also happy to take a look and fix additional lock for no extra charge.
Laura, Hertfordshire Posted on 10/08/2018 , work completed 10/08/2018
Good job
Customer Service
Quality
Value
Pleased with the prompt and efficient job.
Margaret, Hertfordshire Posted on 09/08/2018 , work completed 09/08/2018
Good
Customer Service
Quality
Value
With us in half an hour and got my bathroom door open and made good.
P, Hertfordshire Posted on 07/08/2018 , work completed 07/08/2018
My review
Customer Service
Quality
Value
Mr Kavanagh took my call efficiently and visited at the time promised. He dealt with any problem promptly. It was a very good for service.
Geoffrey, Hertfordshire Posted on 07/08/2018 , work completed 07/08/2018
Efficient and helpful
Customer Service
Quality
Value
Changed door cylinder and were very efficient and polite, plus job was competitively priced with OAP discount given.
Howard, Hertfordshire Posted on 06/08/2018 , work completed 06/08/2018
Prompt and professional
Customer Service
Quality
Value
Came out willingly and promptly on a Sunday morning with no callout charge. Diagnosed and fixed problem of UPVC front door not closing and opening. Charged the sum previously quoted.
Jannice, Hertfordshire Posted on 05/08/2018 , work completed 05/08/2018
Excellent service, prompt, professional & knowledgeable
Customer Service
Quality
Value
I was very impressed with Chris's professionalism & how quickly he dealt with out initial call. He gave us an arrival timescale, stuck to it & clearly knows what he is doing. He was excellent & I would highly recommend him as a brilliant local business.
Nashin, Hertfordshire Posted on 04/08/2018 , work completed 04/08/2018
Good job
Customer Service
Quality
Value
Very efficient and helpful, came quickly and did a good job.
Marion, Hertfordshire Posted on 03/08/2018 , work completed 03/08/2018
Great job.
Customer Service
Quality
Value
Very fast response, problem quickly resolved. Most impressed.
Kevin, Hertfordshire Posted on 01/08/2018 , work completed 01/08/2018
Professional service
Customer Service
Quality
Value
Front door lock was not shutting. Door kept opening. Chris was very positive & polite and knew what he was doing. Left everything tidy.
Lynne, Hertfordshire Posted on 29/07/2018 , work completed 29/07/2018
Prompt & professional
Customer Service
Quality
Value
Chris was very pleasant & came up with excellent ideas to solve our problem.
Vanessa, Buckinghamshire Posted on 27/07/2018 , work completed 27/07/2018
Friendly service
Customer Service
Quality
Value
The service offered was prompt, thorough and friendly. A positive experience.
Richard, Hertfordshire Posted on 27/07/2018 , work completed 27/07/2018
Excellent service.
Customer Service
Quality
Value
Excellent service 100% recommendation garage defender (extra security) installed on garage door.
Carol, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Great job
Customer Service
Quality
Value
The workman arrived on time to fix the lock on my back door. He was polite and courteous. Proceeded to fix the lock and was very tidy and did a great job. Very happy as it saved me spending out on a new door.
Richard, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Professional & polite
Customer Service
Quality
Value
Call out to elderly mum so I (daughter) was informed of imminent arrival so not to worry OAP. Left premises clean & tidy. Very polite & very efficient, despite having parking problems on a extremely hot day!
Beryl, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Brilliant & professional
Customer Service
Quality
Value
Very pleasant man, kept to time of booking and I would use him again.
Phyl, Hertfordshire Posted on 26/07/2018 , work completed 26/07/2018
Awesome, arrived in 20 mins
Customer Service
Quality
Value
My hero. Very kind on the phone, calmed me down from initial panic, arrived in 20 mins. Lovely smiley guys. Had me in my house within 5 mins! Brilliant.
C, Hertfordshire Posted on 25/07/2018 , work completed 25/07/2018
Cheerful & polite
Customer Service
Quality
Value
Telephoned to say when he would be with me - arrived on time. No complaint - cheerful, polite gentlemen.
Which? Trusted Traders Consumer Posted on 25/07/2018 , work completed 25/07/2018
Reliable, pleasant & efficient
Customer Service
Quality
Value
Very reliable, pleasant and efficient work. Reasonable price. Time keeping excellent. Would definitely use again and recommend.
Pauline, Middlesex Posted on 24/07/2018 , work completed 24/07/2018
Prompt & professional
Customer Service
Quality
Value
Time keeping excellent. Professional job completed.
Carol, Hertfordshire Posted on 19/07/2018 , work completed 19/07/2018
Prompt and professional
Customer Service
Quality
Value
Came out to gain access to a property, I was moving in to. Arrived in 15 mins which was amazing. Not only did he gain access he also changed the lock as the original lock was not up to standard inefficient. Would totally recommend these guys.
Kate, Hertfordshire Posted on 18/07/2018 , work completed 18/07/2018
My review
Customer Service
Quality
Value
Very prompt & efficient work.
Joan, Hertfordshire Posted on 16/07/2018 , work completed 16/07/2018
Brilliant job!
Customer Service
Quality
Value
Great Locksmith. Quality job. Very good!!
Paul, Hertfordshire Posted on 16/07/2018 , work completed 16/07/2018
Prompt and professional
Customer Service
Quality
Value
Arrived at stated time understood this problem sorted right away.
Henry, Hertfordshire Posted on 15/07/2018 , work completed 15/07/2018
Excellent service
Customer Service
Quality
Value
Prompt and efficient.
Barbara, Hertfordshire Posted on 13/07/2018 , work completed 13/07/2018
Great work, professional & polite
Customer Service
Quality
Value
Phoned Wed 10th July evening, Thursday morning arrived, proceeded to do the work. Aligned conservatory room & replaced handle on kitchen window. Very pleased with the work, very polite & tidy. Will recommend to friends, family & neighbours.
Robert, Buckinghamshire Posted on 11/07/2018 , work completed 11/07/2018
My review
Customer Service
Quality
Value
Prompt & professional.
John, Hertfordshire Posted on 11/07/2018 , work completed 11/07/2018
Could not fault his service.
Customer Service
Quality
Value
Arrived within 1 hour from phone call. Very polite. Very respectful. Didn't leave any mess. I would definitely use them again & also recommend them.
Which? Trusted Traders Consumer Posted on 10/07/2018 , work completed 10/07/2018
Very efficient & polite
Customer Service
Quality
Value
Excellent service: From my first call to completion of the job, Chris was completely professional at all times. Would not hesitate to recommend.
Kirsty, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Brilliant
Customer Service
Quality
Value
Prompt service and was informed of estimated time of arrival and also when on their way. Work carried out efficiently by professional friendly tradesman.
Jillian, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Excellent, prompt repair
Customer Service
Quality
Value
Chris provided an excellent and prompt service to repair my PVC-U patio doors. He repaired the lock and the doors are now working perfectly. Would highly recommend 'Lock Around The Clock'.
John, Hertfordshire Posted on 09/07/2018 , work completed 09/07/2018
Prompt and professional
Customer Service
Quality
Value
Backdoor had dropped so that locks were no longer aligned. Problem solved by enlarging lock slots in door frame. Prompt arrival and efficient solution to the problem.
Jane, Hertfordshire Posted on 07/07/2018 , work completed 07/07/2018
Prompt, friendly and professional
Customer Service
Quality
Value
As an octogenarian, my safety is very important. My sliding front door had jumped off the rail because I had foolishly tried to open it whilst the safety chain was connected. Now it wouldn't shut! Mr Caranagh had been to me once before - about 5/6 years ago - and I immediately called him again.
Isabella, Hertfordshire Posted on 06/07/2018 , work completed 06/07/2018
Prompt & efficient
Customer Service
Quality
Value
Responded to initial call enquiry promptly and within time scale promised.
John, Hertfordshire Posted on 04/07/2018 , work completed 04/07/2018
Prompt and a good job done.
Customer Service
Quality
Value
A quick response to my phone call and a job quickly assessed and carried out.
Dallas, Hertfordshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended locksmith
Customer Service
Quality
Value
Chris replaced the lock on my front door, fitted a Chubb Lock on an internal door & repaired my back door that did not lock. He was punctual, professional & friendly. I would call him again for any jobs in the future.
Kate, Hertfordshire Posted on 03/07/2018 , work completed 03/07/2018
Prompt & professional
Customer Service
Quality
Value
A good job. Fast efficient. He phoned in the time he said he would. Came promptly and carried out the job in a very professional manner, tidy and friendly. Knowledgeable about what was needed and advised us of different options, and prices. Impressed and would definitely use him again.
Which? Trusted Traders Consumer Posted on 03/07/2018 , work completed 03/07/2018
Prompt and professional
Customer Service
Quality
Value
I telephoned in the morning and was told that locksmith would be with me about 1pm. However, I received a phone call at 12 noon to say he would be with me at 12.15 very prompt and sorted out problem and fixed quickly.
Linda, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Prompt, professional & did the job.
Customer Service
Quality
Value
Chris was friendly, prompt, professional and courteous. Great job.
S, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Excellent service.
Customer Service
Quality
Value
We have used this company before. Very good service so no hesitation in calling them again. Called in the morning, job done in the afternoon.
David, Hertfordshire Posted on 29/06/2018 , work completed 29/06/2018
Excellent job
Customer Service
Quality
Value
Chris Cavanah Locksmith called to say he was on his way - arrived on time, was extremely helpful and sorted out the problem with the lock on my front door. He did not leave before everything was working properly and explained the problem to me. I would recommend the company to anyone. Thank you.
Marion, Hertfordshire Posted on 28/06/2018 , work completed 28/06/2018
Speedy & good
Customer Service
Quality
Value
Very speedy and good work.
John, Hertfordshire Posted on 27/06/2018 , work completed 27/06/2018
Fast, fair and friendly
Customer Service
Quality
Value
Fast response on phone, clear pricing, arrived promptly. Friendly, efficient & no hidden extras. Understand the urgency of securing the properly and need for insurance. Standard lock replacement.
Naomi, Hertfordshire Posted on 27/06/2018 , work completed 27/06/2018
Prompt and efficient
Customer Service
Quality
Value
Answered phone call very promptly and able to come within the hour to replace lock & cylinder as key to patio door had been lost. Very courteous and clearly knew what he was doing. Would certainly use again.
Vivien, Middlesex Posted on 22/06/2018 , work completed 22/06/2018
Excellent job
Customer Service
Quality
Value
Efficient, reliable and reasonably priced. Didn't do anything more than was needed. Honest and informative. Second time I've used this trades person. Would recommend.
C, Bedfordshire Posted on 19/06/2018 , work completed 19/06/2018
Prompt
Customer Service
Quality
Value
Excellent, prompt service. Job completed in 15 minutes very pleasant man - would recommend him without hesitation.
Diane, Hertfordshire Posted on 16/06/2018 , work completed 16/06/2018
Brilliant job
Customer Service
Quality
Value
Very pleasant and efficient.
Ann, Hertfordshire Posted on 13/06/2018 , work completed 13/06/2018
Speedy & professional.
Customer Service
Quality
Value
Came same day to fit new lock - excellent work.
John, Hertfordshire Posted on 12/06/2018 , work completed 12/06/2018
Excellent service
Customer Service
Quality
Value
Arrived on time and did job quickly with no drama or problems. A fast friendly service.
Graham, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
Prompt and professional
Customer Service
Quality
Value
Changed front door lock quickly and efficiently.
Marianne, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
My review
Customer Service
Quality
Value
Very good service.
Linda, Hertfordshire Posted on 11/06/2018 , work completed 11/06/2018
Quick and efficient
Customer Service
Quality
Value
I contacted 'Lock Around the Clock' and they came within hours solving the problem quickly, their explanations were clear and thorough. A very professional job.
B, Hertfordshire Posted on 08/06/2018 , work completed 08/06/2018
Prompt, professional, polite.
Customer Service
Quality
Value
Lock Around The Clock arrived the same day we called and carried out our work very efficiently and politely. No complaints, would absolutely use them again.
Alison, Hertfordshire Posted on 07/06/2018 , work completed 07/06/2018
Thoroughly recommend
Customer Service
Quality
Value
Chris was reliable, Punctual and completed an excellent job at an excellent price. We asked Chris to do some extra work and completed the work with minimal extra cost. Now we have two doors that are now fully functional. Cant fault the man at all . And trust me I am a moaner if things don't go well...
Steven B Posted on 05/06/2018 , work completed 05/06/2018
Very good!
Customer Service
Quality
Value
Chris arrived within 2 hours and he & his apprentice were great! Sorted everything quickly & efficiently & were pleasant with it!
Which? Trusted Traders Consumer Posted on 05/06/2018 , work completed 05/06/2018
Good job
Customer Service
Quality
Value
Undertook the job without fuss. Reasonable cost, courteous team with both myself and my customers.
Fiona, Hertfordshire Posted on 31/05/2018 , work completed 31/05/2018
Fast, reliable, friendly & professional
Customer Service
Quality
Value
Prompt, advised on lock replacement, good friendly service.
Richard, Hertfordshire Posted on 26/05/2018 , work completed 26/05/2018
Prompt, friendly, professional & very helpful.
Customer Service
Quality
Value
We had just moved in and needed locks changing asap, arrived very quickly and provided a brilliant service.
Sandra, Hertfordshire Posted on 24/05/2018 , work completed 24/05/2018
Prompt and professional
Customer Service
Quality
Value
I phoned Trusted Trader needing help to find a reliable locksmith to change my door lock. I was very quickly given the name and phone number of a local locksmith. I phoned a Mr Chris Cavanah from Lock Around the Clock and asked when he would be able to change the lock and he said he would come straight away which he did. I was very grateful to the quick response and very pleased with the results.
Beryl, Hertfordshire Posted on 22/05/2018 , work completed 22/05/2018
My review
Customer Service
Quality
Value
Brilliant job.
Matt, Hertfordshire Posted on 22/05/2018 , work completed 22/05/2018
Great job
Customer Service
Quality
Value
They arrived when they said they would. Did a great job at a reasonable price.
Pamela, Hertfordshire Posted on 21/05/2018 , work completed 21/05/2018
Amazing service
Customer Service
Quality
Value
Professional service at competitive prices. Chris is very honest and helpful and we were very pleased with his work. We had 4 locks changed to ensure they met the required standards.
Nina, Hertfordshire Posted on 16/05/2018 , work completed 16/05/2018
Excellent job
Customer Service
Quality
Value
Very pleased with the work. High class work, honest and professional and would recommend.
Brian, Bedfordshire Posted on 14/05/2018 , work completed 14/05/2018
My review
Customer Service
Quality
Value
Prompt & professional.
Patrick, Hertfordshire Posted on 14/05/2018 , work completed 14/05/2018
Brilliant job
Customer Service
Quality
Value
I was completely satisfied with the work & efficiency. Two very nice workers & left everything spotlessly clean.
Sylvia, Hertfordshire Posted on 14/05/2018 , work completed 14/05/2018
Excellent
Customer Service
Quality
Value
Also used at last home. Excellent work and service.
Anthony, London Posted on 11/05/2018 , work completed 11/05/2018
Reliable and prompt.
Customer Service
Quality
Value
This is the second time I have used Lock Around The Clock. The phone was answered, an appointment made for the same day and he turned up and did the job as expected. Would definitely recommend.
Catherine, Hertfordshire Posted on 11/05/2018 , work completed 11/05/2018
My review
Customer Service
Quality
Value
Arrived on time, did the job. Opened door. Did not clean door after work or floor.
E, Bedfordshire Posted on 11/05/2018 , work completed 11/05/2018
Highly reccomend!
Customer Service
Quality
Value
Called Chris yesterday to come and fix my non-urgent door handle issue. 24 hours later and he has just left after sorting it out! Lovely guy and great service.
Rachel Posted on 09/05/2018 , work completed 09/05/2018
Prompt & professional
Customer Service
Quality
Value
Chris Cavanagh (Lock Around The Clock) responded within one hour of our call. Assessed and determined, accurately finding the fault with the lock and effected repairs to provide a secure situation, no hesitation in recommending Lock Around The Clock.
Roy, Hertfordshire Posted on 30/04/2018 , work completed 30/04/2018
My review
Customer Service
Quality
Value
Chris Cavanah was friendly & very efficient and re-aligned door lock in a very short time.
Barbara, Hertfordshire Posted on 30/04/2018 , work completed 30/04/2018
Great service
Customer Service
Quality
Value
We phoned Chris as our keys would not come out of the lock. Friendly and fast service. New barrel fitted within an hour and half of our call.
Gary, Bedfordshire Posted on 27/04/2018 , work completed 27/04/2018
Very thorough
Customer Service
Quality
Value
Came out to me the same day as requested. Brilliant job and lot of information given about improving safety.
Which? Trusted Traders Consumer Posted on 25/04/2018 , work completed 25/04/2018
Brilliant job
Customer Service
Quality
Value
Excellent, friendly and reasonable guaranteed work. Carried out on time/price.
Imtiaz, Bedfordshire Posted on 22/04/2018 , work completed 22/04/2018
A very good job
Customer Service
Quality
Value
Would recommend them to anyone.
William, Leicestershire Posted on 20/04/2018 , work completed 20/04/2018
My review
Customer Service
Quality
Value
Brilliant Job.
D, Hertfordshire Posted on 19/04/2018 , work completed 19/04/2018
Replacement lock to rear door & realignment of lock on front door
Customer Service
Quality
Value
Chris and George were excellent workers and carried out the work very professionally. A pleasure to deal with and I would have no hesitation in recommending this company.
Catherine Y Posted on 18/04/2018 , work completed 18/04/2018
Would recommend
Customer Service
Quality
Value
Very polite and tidy workmen. Father and son team.
Bethan, Hertfordshire Posted on 18/04/2018 , work completed 18/04/2018
Excellent job
Customer Service
Quality
Value
Quick, professional, friendly, good price, knowledgeable.
Gill, Hertfordshire Posted on 13/04/2018 , work completed 13/04/2018
Great job, friendly & efficient
Customer Service
Quality
Value
Prompt, friendly & efficient
Lynn, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
Efficient & reliable
Customer Service
Quality
Value
Friendly service. Prompt to arrive. Trustworthy & honest. Reasonable priced.
Shahin, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
My review
Customer Service
Quality
Value
Prompt and professional. Very pleasant.
Elizabeth, Middlesex Posted on 06/04/2018 , work completed 06/04/2018
Lock Around The Clock
Customer Service
Quality
Value
Service was good.
Stephanie, Hertfordshire Posted on 06/04/2018 , work completed 06/04/2018
Excellent service.
Customer Service
Quality
Value
Chris is fantastic. Every time I have used him he has been here within the hour. Great job!
Mel, Hertfordshire Posted on 03/04/2018 , work completed 03/04/2018
Excellent job
Customer Service
Quality
Value
Prompt, punctual, tidy & polite.
Vanessa, Hertfordshire Posted on 29/03/2018 , work completed 29/03/2018
Good job, very efficient
Customer Service
Quality
Value
We were impressed as fault was found quickly and dealt with. Very friendly and easy to deal with.
John, Hertfordshire Posted on 27/03/2018 , work completed 27/03/2018
Brilliant job
Customer Service
Quality
Value
From start to finish Chris was very professional. His standard of work exceptional. Thank you.
Marion, Hertfordshire Posted on 26/03/2018 , work completed 26/03/2018
My review
Customer Service
Quality
Value
Quick response & reasonable price.
Selena, Hertfordshire Posted on 26/03/2018 , work completed 26/03/2018
Thoroughly recommended
Customer Service
Quality
Value
Due to work pressures he was running late, but kept in touch. He arrived at 8pm on a Sunday night to fit new locks rather than delay to the next day and let me down. Well done, I really appreciated it.
Carol, Hertfordshire Posted on 25/03/2018 , work completed 25/03/2018
Prompt - excellent.
Customer Service
Quality
Value
Presentable young man and very efficient.
Arlette, Hertfordshire Posted on 23/03/2018 , work completed 23/03/2018
My review
Customer Service
Quality
Value
Prompt & efficient.
Carol, Buckinghamshire Posted on 23/03/2018 , work completed 23/03/2018
Excellent, Quick, Polite
Customer Service
Quality
Value
We were accidentally locked out and after rejecting a locksmith who was going to charge £240-£275 to drill out & replace the lock, Lock Around The Clock took a moment to open the door without drilling or damage to lock. Polite, friendly quick and 1/4 of the price above.
Malcolm, Hertfordshire Posted on 19/03/2018 , work completed 19/03/2018
Excellent
Customer Service
Quality
Value
Totally trouble free job. Very pleasant and helpful, even adjusted the door hinge F.O.C. Very pleased with all aspects.
Dennis, Hertfordshire Posted on 15/03/2018 , work completed 15/03/2018
Prompt & professional
Customer Service
Quality
Value
Very good workman and very polite.
Daphne, Hertfordshire Posted on 14/03/2018 , work completed 14/03/2018
Brilliant job, prompt and professional.
Customer Service
Quality
Value
Excellent job, very helpful and professional.
John, Hertfordshire Posted on 14/03/2018 , work completed 14/03/2018
Fast and efficient service
Customer Service
Quality
Value
A professional job carried out in a very pleasant manner. Very helpful an a quick worker.
David Hemel Posted on 13/03/2018 , work completed 13/03/2018
Prompt and Professional
Customer Service
Quality
Value
Very Efficient.
Veronica, Middlesex Posted on 13/03/2018 , work completed 13/03/2018
Very professional
Customer Service
Quality
Value
Trader was very friendly, explained job and options, completed job very fast and professionally, charged amount agreed, highly recommended. Will use this trader again.
Gary, Hertfordshire Posted on 12/03/2018 , work completed 12/03/2018
Very Good Work
Customer Service
Quality
Value
It was easy to get hold of them. They came promptly, explained the options for mending the back door lock and did it promptly. They explained what had gone wrong and how to use the new one in combination with the existing everest locks.
Sue, Hertfordshire Posted on 09/03/2018 , work completed 09/03/2018
Prompt and professional
Customer Service
Quality
Value
I had locked myself out. The Locksmith came the same day and put everything right. I am so grateful to him.
Sylvia, Hertfordshire Posted on 09/03/2018 , work completed 09/03/2018
Prompt, Courteous and Excellent
Customer Service
Quality
Value
I wanted to upgrade some locks to the current BSI standard. Mr Smyth was at my house 30 minutes later and started work immediately. He replaced four locks and added another at my request. I have recommended him to others in a group to which I belong.
Brian, Hertfordshire Posted on 08/03/2018 , work completed 08/03/2018
Excellent job
Customer Service
Quality
Value
A new cylinder was fitted the same day that we phoned to say the lock on the door was faulty. Father and son team worked very well together and we were extremely happy with the outcome.
Edward, Middlesex Posted on 06/03/2018 , work completed 06/03/2018
Very efficient, excellent job
Customer Service
Quality
Value
I found this trader very efficient, friendly and he did an excellent job. He was very honest and explained every option clearly. I would recommend him.
Ann-Marie, Hertfordshire Posted on 05/03/2018 , work completed 05/03/2018
Quick Service & A Nice Guy
Customer Service
Quality
Value
We called Lock Around The Clock in the evening as our front door lock was broken. He was with us in less than an hour and had the door fixed. All done with good humour and a smile. Many thanks.
Julian, Bedfordshire Posted on 05/03/2018 , work completed 05/03/2018
Very efficient, excellent job
Customer Service
Quality
Value
I found this trader very efficient, friendly and he did an excellent job. He was very honest and explained every option clearly. I would recommend him.
Ann-Marie, Hertfordshire Posted on 05/03/2018 , work completed 05/03/2018
Brilliant job
Customer Service
Quality
Value
We had a key stuck in front door and could not remove it. Chris from Lock Around The Clock arrived and installed a new lock and the old one had to be drilled out. Very polite gentleman, very professional and tidy. Reasonable price.
Christine, Hertfordshire Posted on 03/03/2018 , work completed 03/03/2018
My review
Customer Service
Quality
Value
100 percent. The man was brilliant.
Graham, Bedfordshire Posted on 02/03/2018 , work completed 02/03/2018
Good job, prompt
Customer Service
Quality
Value
I had trouble opening and locking my front door - now opens and shuts perfectly. They were with me within an hour of my phone call to them.
Susan, Hertfordshire Posted on 01/03/2018 , work completed 01/03/2018
Brilliant job.
Customer Service
Quality
Value
Excellent service. Job carried out on same day. Would recommend and use again.
Farrha, Hertfordshire Posted on 28/02/2018 , work completed 28/02/2018
Amazing Job
Customer Service
Quality
Value
Quick and professional service and very polite customer service. Very impressed!
Tim, Hertfordshire Posted on 27/02/2018 , work completed 27/02/2018
Quick and efficient
Customer Service
Quality
Value
Arrived on time, friendly manner. A quick worker who knew what he was doing.
Graham, Bedfordshire Posted on 26/02/2018 , work completed 26/02/2018
Prompt and professional, good job
Customer Service
Quality
Value
Kept us informed when he would arrive, informed of the price of the job. Quick service, replaced the lock mechanism on the front door and tidied up after himself. Would recommend. Thanks!
Joelle, Hertfordshire Posted on 22/02/2018 , work completed 22/02/2018
Fantastic service
Customer Service
Quality
Value
Can not fault the service. Had trouble opening the front door. 1 1/2 hours after initial phone call we had been given the cause, cost for repair and work carried out. Fantastic and friendly service.
Kevin, Hertfordshire Posted on 21/02/2018 , work completed 21/02/2018
Lock on back door
Customer Service
Quality
Value
Came out within two hours of calling, very efficient, friendly service.
Suzie, Middlesex Posted on 21/02/2018 , work completed 21/02/2018
Very Professional
Customer Service
Quality
Value
Extremely polite, very professional, explained the lock well, clean and tidy.
Rodney, Hertfordshire Posted on 20/02/2018 , work completed 20/02/2018
Great job
Customer Service
Quality
Value
Reliable, tidy & honest.
John, Hertfordshire Posted on 19/02/2018 , work completed 19/02/2018
My review
Customer Service
Quality
Value
Pleased with the work.
Mary, Hertfordshire Posted on 19/02/2018 , work completed 19/02/2018
Very Friendly, Very Professional
Customer Service
Quality
Value
Returned my call within 2 hours. Attended the next day. Fitted high security lock to new UPVC front door. Very friendly, very professional. Would strongly recommend and definitely use again.
Michele, Hertfordshire Posted on 14/02/2018 , work completed 14/02/2018
My review
Customer Service
Quality
Value
On time, excellent service.
Christine, Hertfordshire Posted on 12/02/2018 , work completed 12/02/2018
First class service
Customer Service
Quality
Value
From the moment I rang Mr. Cavanah I was assured of a professional service. I was able to have the handle on my front door replaced within such a short time of phoning. Both Mr. Cavanah and his son were very accommodating and explained things clearly. Prompt, professional and very reasonably priced. Would use again.
Yvonne, Hertfordshire Posted on 08/02/2018 , work completed 08/02/2018
Great Job
Customer Service
Quality
Value
Quick response, quick work, polite.
Allan, Hertfordshire Posted on 05/02/2018 , work completed 05/02/2018
Prompt and professional
Customer Service
Quality
Value
Prompt and professional.
Jeremy, Hertfordshire Posted on 01/02/2018 , work completed 01/02/2018
Prompt and Professional
Customer Service
Quality
Value
It's the second time I have called this company and I am as satisfied with this call as I was with the first. Chris is an honest person, very helpful and always on time. Would not hesitate if I needed a locksmith again.
Peter, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Efficient service.
Customer Service
Quality
Value
Very prompt reply to job request. Arrived as promised and fitted new lock to UPVC door very efficiently. Would recommend.
Lindsay, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Excellent Service
Customer Service
Quality
Value
I called to replace a faulty lock/front door. Arrived quickly and carried out the work tidily and efficiently. Also suggested the door needed re aligning and this was done at very little extra charge. Overall excellent service and reasonably priced.
Ian, Hertfordshire Posted on 31/01/2018 , work completed 31/01/2018
Excellent
Customer Service
Quality
Value
Speedy, on budget and friendly.
David, Hertfordshire Posted on 27/01/2018 , work completed 27/01/2018
Prompt professional, explained exactly what he was doing.
Customer Service
Quality
Value
Chris was very prompt, told us exactly what was wrong and after he repaired it made sure we could use it properly. Definitely recommend.
C, Hertfordshire Posted on 26/01/2018 , work completed 26/01/2018
Prompt and professional
Customer Service
Quality
Value
A prompt service, efficient work. Friendly and polite and useful advice.
Steve, Hertfordshire Posted on 22/01/2018 , work completed 22/01/2018
Nice job, nice people
Customer Service
Quality
Value
Quick response to initial phone call and came to do the work the next day. Excellent job - replacing two locks. Very polite. I have no hesitation in recommending Lock Around The Clock.
Carol, Hertfordshire Posted on 17/01/2018 , work completed 17/01/2018
Excellent locksmith
Customer Service
Quality
Value
Lock Around The Clock provided an excellent service. Arriving on time, they were polite, friendly and did a perfect job. Highly recommended.
Andrena, Bedfordshire Posted on 16/01/2018 , work completed 16/01/2018
My review
Customer Service
Quality
Value
Arrived promptly and solved a difficult problem. Good attitude.
Nick, Hertfordshire Posted on 16/01/2018 , work completed 16/01/2018
Prompt, professional, polite
Customer Service
Quality
Value
I was extremely pleased. Chris rang me to let me know he was coming. He solved the problem of the door not shutting quickly. I was interested in a high security lock. He explained it very clearly and I could make an informed decision. I had it done and also several keys cut. It was all done for a fair price and in a polite manner. I have no hesitation in recommending him.
Marianne, Hertfordshire Posted on 16/01/2018 , work completed 16/01/2018
Brilliant job and very reliable
Customer Service
Quality
Value
My 92 year old mother had locked herself out of her house and left the key in the lock. I telephoned Lock Around The Clock at 12:00 and they were able to meet me at the property at 4pm to retrieve mum's key and let her back in.
Janette, Hertfordshire Posted on 16/01/2018 , work completed 16/01/2018
Excellent job.
Customer Service
Quality
Value
Fast, reliable and trustworthy. Friendly guy with great workmanship. Would recommend and use again.
Aimee, Hertfordshire Posted on 12/01/2018 , work completed 12/01/2018
Brilliant job
Customer Service
Quality
Value
Good time keeping and excellent work carried out.
Debra, Hertfordshire Posted on 11/01/2018 , work completed 11/01/2018
Excellent Job
Customer Service
Quality
Value
Excellent job, quick resolution to the problem, efficiently and professionally carried out.
Jan, Hertfordshire Posted on 11/01/2018 , work completed 11/01/2018
Prompt and Professional
Customer Service
Quality
Value
Good time keeping and quick, professional work.
William, Hertfordshire Posted on 10/01/2018 , work completed 10/01/2018
Prompt and Professional
Customer Service
Quality
Value
Rang Chris Cavanah late at night. He came within half an hour as promised. Gave us £10 off the price - he came quickly and did the job quickly.
Margaret, Hertfordshire Posted on 09/01/2018 , work completed 09/01/2018
Great job.
Customer Service
Quality
Value
Efficient, polite and trusted trader.
Susan, Hertfordshire Posted on 08/01/2018 , work completed 08/01/2018
Brilliant Job - Great Service
Customer Service
Quality
Value
Great guy, fab service. Knew what he was doing. Didn't rip me off. This was a new door to which I locked myself out. He tried his hardest not to damage it. Very reliable.
Lesley, Hertfordshire Posted on 07/01/2018 , work completed 07/01/2018
So grateful
Customer Service
Quality
Value
New cylinder fitted to front door which would not lock. Chris answered phone straight away & provided pricing upfront. Arrived promptly with all equipment needed & explained options & what needed to be done. Was tidy, polite and got the job done right.
Kyli, Hertfordshire Posted on 06/01/2018 , work completed 06/01/2018
My review
Customer Service
Quality
Value
We arranged appointment with locksmith. He arrived on time. Before starting he told what the cost would be. He did the work, we paid him shook hands, we would use him again.
John, Hertfordshire Posted on 03/01/2018 , work completed 03/01/2018
Job well done
Customer Service
Quality
Value
He arrived when agreed, kept me informed when he was 1 hour away. Fixed the bathroom lock symptom and cause, replaced cylinder and made 3 copy keys. Answered my questions. Recommend with no reservation.
Ridgely, Hertfordshire Posted on 28/12/2017 , work completed 28/12/2017
Brilliant work
Customer Service
Quality
Value
Friendly father/son team. Good price with fast quality work. A+
Emily, Hertfordshire Posted on 20/12/2017 , work completed 20/12/2017
Excellent, Polite
Customer Service
Quality
Value
Chris was excellent. Showed and explained problem and discussed repair process. Quick and efficient. Tidied up, would definitely recommend.
M, Hertfordshire Posted on 20/12/2017 , work completed 20/12/2017
My review
Customer Service
Quality
Value
Excellent reply to emergency call re: outside door locks.
Peter, Hertfordshire Posted on 20/12/2017 , work completed 20/12/2017
Prompt
Customer Service
Quality
Value
Turned up on time, job done no fuss.
L C, Hertfordshire Posted on 19/12/2017 , work completed 19/12/2017
Prompt and Professional
Customer Service
Quality
Value
He was on time exactly. He diagnosed the problem immediately and made the repairs straight away.
Geoffrey, Hertfordshire Posted on 14/12/2017 , work completed 14/12/2017
Excellent job. Prompt, professional & reliable
Customer Service
Quality
Value
Chris arrived promptly to repair damage to window locks following a burglary. The service was excellent: repairs completed promptly and at a fair price. Highly recommend.
Edward, Hertfordshire Posted on 13/12/2017 , work completed 13/12/2017
Brilliant job
Customer Service
Quality
Value
Scony came out no hesitatio in the snow and fixed the lock, tried really hard to get the key out without changing the whole thing. Friendly and honest.
Karen, Hertfordshire Posted on 12/12/2017 , work completed 12/12/2017
Brilliant job
Customer Service
Quality
Value
Super quick, immediately worked out the problem, very efficient, trustworthy and very nice, friendly man.
Janice, Hertfordshire Posted on 12/12/2017 , work completed 12/12/2017
My review
Customer Service
Quality
Value
Brilliant job etc.
June, Hertfordshire Posted on 12/12/2017 , work completed 12/12/2017
Small Job but Well Done
Customer Service
Quality
Value
Thanks Chris, lock works perfectly again now. On time, in budget and lovely manner, 5*.
Jill, Hertfordshire Posted on 11/12/2017 , work completed 11/12/2017
Excellent
Customer Service
Quality
Value
Very helpful, personable, reliable, and punctual.
D, Hertfordshire Posted on 08/12/2017 , work completed 08/12/2017
Prompt & Professional
Customer Service
Quality
Value
A prompt, efficient and helpful service.
Ian, Hertfordshire Posted on 04/12/2017 , work completed 04/12/2017
Very professional
Customer Service
Quality
Value
The service was prompt, professional and had no hidden costs. The person conducting the door repair was informative and cleaned up after the work was finished.
Paul, Hertfordshire Posted on 01/12/2017 , work completed 01/12/2017
Prompt & professional.
Customer Service
Quality
Value
Phoned up, they came round an hour later. Fixed the doors & changed all the locks for better ones. Good job.
Chris, Hertfordshire Posted on 01/12/2017 , work completed 01/12/2017
Prompt arrival
Customer Service
Quality
Value
Chris arrived very quickly and helped shut the door properly. It wasn't actually broken, it just needed pushing in a certain way. He was genuine and didn't charge as though it was broken.
Caroline, Hertfordshire Posted on 30/11/2017 , work completed 30/11/2017
Prompt and professional
Customer Service
Quality
Value
Would recommend this locksmith helpful and positive in providing good service
Alison, Hertfordshire Posted on 28/11/2017 , work completed 28/11/2017
Efficient & quick
Customer Service
Quality
Value
Upgrade of existing locks to BS3621.
Clement, Hertfordshire Posted on 24/11/2017 , work completed 24/11/2017
Prompt and Professional
Customer Service
Quality
Value
We were informed of time of arrival, which is a good point. Lock problem resolved quickly.
Geoffrey, Middlesex Posted on 22/11/2017 , work completed 22/11/2017
Prompt and efficient
Customer Service
Quality
Value
Responded quickly to enquiry. Arrived on time & did a very good job at a reasonable cost.
Royston, Hertfordshire Posted on 22/11/2017 , work completed 22/11/2017
Excellent service
Customer Service
Quality
Value
Excellent service - repaired our indoor lock - that had been causing trouble. Very pleased with work. Pleasant and efficient.
Nick, Bedfordshire Posted on 21/11/2017 , work completed 21/11/2017
Prompt, kind & professional
Customer Service
Quality
Value
Considerate, punctual & kind. Clear explanations. Well pleased.
Catherine, Hertfordshire Posted on 21/11/2017 , work completed 21/11/2017
Locksmith work done.
Customer Service
Quality
Value
Good efficient work done in a clean & timely manner.
John, Hertfordshire Posted on 21/11/2017 , work completed 21/11/2017
Fast & efficient.
Customer Service
Quality
Value
Fast first class service at a fair price.
Dermot, Hertfordshire Posted on 20/11/2017 , work completed 20/11/2017
Excellent service
Customer Service
Quality
Value
The gentlemen arrived 20 minutes after the phone call. Did an excellent job, polite, friendly and very quick. Extremely pleased with his work.
Angela, Hertfordshire Posted on 15/11/2017 , work completed 15/11/2017
Great job
Customer Service
Quality
Value
Turned up immediately. Polite and courteous. Did great job. Reasonable price.
Mark, Hertfordshire Posted on 14/11/2017 , work completed 14/11/2017
Excellent service
Customer Service
Quality
Value
We needed to use our side door as prime entrance during building work. The lock was inoperative from outside. Chris responded to my call within the house and quoted reasonably. He turned up on time and fixed the issue speedily and tidily. As a previous user he allowed a 10% discount.
Michael, Hertfordshire Posted on 13/11/2017 , work completed 13/11/2017
Brilliant Job
Customer Service
Quality
Value
Turned up on time, was very helpful and fully explained the different locks available. Would highly recommend and use again.
Kim, Hertfordshire Posted on 10/11/2017 , work completed 10/11/2017
My review
Customer Service
Quality
Value
Carried out repair to front door lock and handle on same day contacted. Arrived on time stated and work carried out in satisfactory manner. Even gave discount for being an OAP.
Irene, Bedfordshire Posted on 08/11/2017 , work completed 08/11/2017
Lock replacement
Customer Service
Quality
Value
The great online reviews led me to contact Chris. Within forty-eight hours he had replied to my call, set a date to visit, given me a quote and completed the work. Excellent service. Won't hesitate to use him again.
Wesley Posted on 03/11/2017 , work completed 03/11/2017
Excellent service
Customer Service
Quality
Value
Immediate answer of phone and was on site within two hours as he said he would. Friendly and professional. Neat and tidy work.
Diarmuid, Hertfordshire Posted on 02/11/2017 , work completed 02/11/2017
Excellent Service
Customer Service
Quality
Value
Turned up promptly as he said - no fuss or bother - lock sorted very quickly, very helpful in a stressful situation after a burglary.
Peter, Hertfordshire Posted on 01/11/2017 , work completed 01/11/2017
Prompt and Professional
Customer Service
Quality
Value
Adjusted door lock, pleased with service.
Eileen, Hertfordshire Posted on 31/10/2017 , work completed 31/10/2017
My review
Customer Service
Quality
Value
Very efficient
Which? Trusted Traders Consumer Posted on 31/10/2017 , work completed 31/10/2017
Professional & efficient
Customer Service
Quality
Value
Contacted him at 8am, broken door handle repaired by noon. All contact was by telephone but he was clear and transparent throughout.
John, Hertfordshire Posted on 31/10/2017 , work completed 31/10/2017
Prompt and professional service.
Customer Service
Quality
Value
Cleaned and oiled a sticking multi-point external door lock and left it working correctly.
Ian, Hertfordshire Posted on 30/10/2017 , work completed 30/10/2017
Excellent, professional, friendly.
Customer Service
Quality
Value
Chris was friendly, professional, and worked quickly. Would recommend him to anyone.
Nigel, Hertfordshire Posted on 27/10/2017 , work completed 27/10/2017
Prompt and Professional
Customer Service
Quality
Value
Quick to respond to my call, arrived on time and sorted problem quickly. Good value for money.
Ruth, Hertfordshire Posted on 25/10/2017 , work completed 25/10/2017
Efficient Service
Customer Service
Quality
Value
Efficient punctual service. Pricing clear from outset. Did a really good job replacing kitchen lock & bathroom lock. Sorted out front door catch. Very happy with workmanship. Would use again.
Alice, Hertfordshire Posted on 24/10/2017 , work completed 24/10/2017
Good job
Customer Service
Quality
Value
Arrived on time. Worked quickly.
Neville, Hertfordshire Posted on 18/10/2017 , work completed 18/10/2017
Good job, well done.
Customer Service
Quality
Value
Arrived within half an hour of my call. Replaced faulty lock on front door. Would recommend.
Maureen Stanley Posted on 12/10/2017 , work completed 12/10/2017
Prompt and friendly
Customer Service
Quality
Value
Very prompt, came on time and very friendly. Explained the job and what had happened to my old lock.
Robert, Bedfordshire Posted on 09/10/2017 , work completed 09/10/2017
Excellent Work
Customer Service
Quality
Value
Arrived promptly when contacted out of hours. Fitted new locking mechanism and door handles. Excellent work, would highly recommend.
Debbie, Hertfordshire Posted on 09/10/2017 , work completed 09/10/2017
Excellent friendly service
Customer Service
Quality
Value
I did a silly thing and locked myself out. I rang a few but they all sounded grumpy, I rang them, they answered straight away, was very friendly and they came out within the hour. Very professional, very friendly, great price charged, I would definitely recommend this company to everyone! If you need a locksmith call these guys!
Lisa, Hertfordshire Posted on 09/10/2017 , work completed 09/10/2017
Did Work Well
Customer Service
Quality
Value
Good guy, called on way. Did work well & was pleasant. Perfect.
J, Buckinghamshire Posted on 08/10/2017 , work completed 08/10/2017
Work adequately performed.
Customer Service
Quality
Value
As stated under review title whatever that really means, Mr Cavanagh attended on the date & time promised and did an adequate job for the money as promised.
Robin, Middlesex Posted on 04/10/2017 , work completed 04/10/2017
Very competitive and reliable.
Customer Service
Quality
Value
Would use again definitely.
A, Middlesex Posted on 03/10/2017 , work completed 03/10/2017
Excellent service.
Customer Service
Quality
Value
Very professional, speedy service. Good workmanship, very pleasant individual. Highly recommended.
Keith, Hertfordshire Posted on 02/10/2017 , work completed 02/10/2017
Great, first-class.
Customer Service
Quality
Value
First-class. No mess. Work well done.
David, Hertfordshire Posted on 02/10/2017 , work completed 02/10/2017
Saved my life.
Customer Service
Quality
Value
Got locked out of my house. Company that installed locks would not come out until the next day. This guy came and let me back into my house.
Laura, Bedfordshire Posted on 25/09/2017 , work completed 25/09/2017
Good service
Customer Service
Quality
Value
Arrived within 2 hours. Fitted new lock and charged the agreed price.
John, Hertfordshire Posted on 22/09/2017 , work completed 22/09/2017
Prompt & professional
Customer Service
Quality
Value
Great job.
Helen, Hertfordshire Posted on 20/09/2017 , work completed 20/09/2017
Reliable and efficient service.
Customer Service
Quality
Value
Turned up on time and quickly got the job done. Wouldn't hesitate to recommend.
Clare, Hertfordshire Posted on 18/09/2017 , work completed 18/09/2017
My Review
Customer Service
Quality
Value
Excellent
Mary, Hertfordshire Posted on 18/09/2017 , work completed 18/09/2017
Excellent service
Customer Service
Quality
Value
Very quick, efficient services at a fair price.
Thomas, Hertfordshire Posted on 15/09/2017 , work completed 15/09/2017
Fantastic, courteous and friendly
Customer Service
Quality
Value
They arrived the same day and were very knowledgeable. They replaced the lock and cut extra keys. They also fixed another problem with the door to ensure this locked properly when shut. Extremely professional and a pleasure to deal with.
Debbie, Hertfordshire Posted on 14/09/2017 , work completed 14/09/2017
Fantastic, courteous and friendly
Customer Service
Quality
Value
Really good service, efficient, friendly, and went over and above what was asked of him.
Chris, Hertfordshire Posted on 13/09/2017 , work completed 13/09/2017
Great job Chris
Customer Service
Quality
Value
Arrived promptly. Provided good, honest advice. Lock changed quickly and efficiently. Will certainly use again.
Nick, Hertfordshire Posted on 12/09/2017 , work completed 12/09/2017
Great Job and Quick!
Customer Service
Quality
Value
Superb service, same day, did the job quickly, efficiently and professionally. Very friendly, helpful and knowledgeable and explained all options very well so we knew which one was right for us. Highly recommended and trusted!
Paul, Hertfordshire Posted on 12/09/2017 , work completed 12/09/2017
Prompt and Efficient
Customer Service
Quality
Value
The work was completed promptly, efficiently and with great courteously.
Howard, Hertfordshire Posted on 11/09/2017 , work completed 11/09/2017
Quality service
Customer Service
Quality
Value
We phoned, he arrived 45 minutes later to give us a quote. Had the parts we needed in his van, done the job. What can I say, value, quality service. Efficient, would recommend him to anyone.
Roderick, Hertfordshire Posted on 09/09/2017 , work completed 09/09/2017
Professional
Customer Service
Quality
Value
We were very satisfied with the work price quoted and the way they presented themselves, no complaints.
Peter, Buckinghamshire Posted on 09/09/2017 , work completed 09/09/2017
Excellent
Customer Service
Quality
Value
Kept app. Phoned to advise before arriving. Neat, clean work and advice good.
David, Buckinghamshire Posted on 08/09/2017 , work completed 08/09/2017
Brilliant Job
Customer Service
Quality
Value
Excellent work, friendly. Advice on other security issues.
Sally, Hertfordshire Posted on 07/09/2017 , work completed 07/09/2017
Very good
Customer Service
Quality
Value
Attended on time, quick and efficient. Priced fair.
Keith, Bedfordshire Posted on 31/08/2017 , work completed 31/08/2017
Good Job
Customer Service
Quality
Value
Work was done on day we phoned, even though it was not urgent. Very professional and would recommend.
Gill, Hertfordshire Posted on 31/08/2017 , work completed 31/08/2017
Quick & easy
Customer Service
Quality
Value
Re-fitted front door double lock, fast and easy and friendly!
Sophie, Middlesex Posted on 30/08/2017 , work completed 30/08/2017
Very prompt
Customer Service
Quality
Value
Very good, quick, prompt, rapid service. Would recommend and reuse. Good, honest workmanship.
Linda, Hertfordshire Posted on 30/08/2017 , work completed 30/08/2017
Brilliant Job
Customer Service
Quality
Value
Highly recommend Chris for quality of work, polite and prompt.
Sharon, Hertfordshire Posted on 29/08/2017 , work completed 29/08/2017
Brilliant job
Customer Service
Quality
Value
Excellent & very reasonable price wise.
Kathy, Hertfordshire Posted on 24/08/2017 , work completed 24/08/2017
Excellent job. Fast & polite
Customer Service
Quality
Value
Prompt job. Good workmanship, tidy and polite. Explained everything they were doing.
Sue, Buckinghamshire Posted on 22/08/2017 , work completed 22/08/2017
Prompt and professional
Customer Service
Quality
Value
Chris took call even though he was on holiday and arranged appointment for his first day back at work.
Sue, Hertfordshire Posted on 21/08/2017 , work completed 21/08/2017
Excellent
Customer Service
Quality
Value
Very quick. Resolved problem and helped solve another as well.
Robert, Hertfordshire Posted on 10/08/2017 , work completed 10/08/2017
Prompt & professional - 10/10
Customer Service
Quality
Value
Very prompt & unobtrusive, friendly service too.
Richard, Hertfordshire Posted on 09/08/2017 , work completed 09/08/2017
Excellent job
Customer Service
Quality
Value
This is the second occasion I've used Lock Around The Clock & I would highly recommend them. Prompt, efficient, cleared up after himself & came out that evening as I was concerned about my door lock.
Lydia, Hertfordshire Posted on 08/08/2017 , work completed 08/08/2017
First class service
Customer Service
Quality
Value
Excellent service, reliable and knowledgeable yet still providing value for money. Have used this company before and would use again.
Steve, Hertfordshire Posted on 07/08/2017 , work completed 07/08/2017
Very helpful & inexpensive
Customer Service
Quality
Value
Had a problem with door latch which was sorted by company very efficiently and at a very low price. Chris and his colleagues were very helpful and courteous. Will recommend and use again if necessary.
Alan, Buckinghamshire Posted on 07/08/2017 , work completed 07/08/2017
Excellent job
Customer Service
Quality
Value
Excellent, reliable service
Which? Trusted Traders Consumer Posted on 07/08/2017 , work completed 07/08/2017
Excellent customer service
Customer Service
Quality
Value
Chris was very responsive & provided a great service. He communicated clearly when he would be able to come round & once here, he provided a very good service, was friendly & helpful. Was clear about cost.
Susan, Hertfordshire Posted on 05/08/2017 , work completed 05/08/2017
Excellent Service
Customer Service
Quality
Value
Chris and his team came to our office today to fit a new lock on our office door. Right from the start Chris was extremely helpful, advising on what product would best suit our needs. He even researched the products and gave me a call back to discuss before we instructed him to carry out the work. He communication is fantastic, rang ahead of time to advise what time he would be arriving, explaining on-site what he would be doing and spending time once installed to show me how to use the product. Chris is a really friendly chap who carried out the work required with professionalism and courtesy. I would highly recommend Lock around the Clock and will definitely be using them again should the need arise. Well done Chris.
Jackie Posted on 04/08/2017 , work completed 04/08/2017
My review
Customer Service
Quality
Value
Prompt and professional
Olive, Hertfordshire Posted on 03/08/2017 , work completed 03/08/2017
Brilliant job
Customer Service
Quality
Value
He was round in 20 minutes and picked the lock on a motorbike in 5 seconds. He was very reasonable with the price he charged me, nice bloke.
John, Buckinghamshire Posted on 02/08/2017 , work completed 02/08/2017
Prompt & efficient
Customer Service
Quality
Value
The above company provided excellent service and friendly approach.
Happy Customer Posted on 01/08/2017 , work completed 01/08/2017
Excellent service
Customer Service
Quality
Value
Arrived promptly, after calling to say he was coming in ten or fifteen minutes. Explained his diagnosis of the problem before rectifying the problem. A friendly, efficient service, well done Chris.
Marcia, Hertfordshire Posted on 01/08/2017 , work completed 01/08/2017
Good job
Customer Service
Quality
Value
Extremely good job done, would use him again.
June, Hertfordshire Posted on 31/07/2017 , work completed 31/07/2017
Excellent job.
Customer Service
Quality
Value
Prompt and courteous, good job well done.
John, Hertfordshire Posted on 28/07/2017 , work completed 28/07/2017
Very Professional
Customer Service
Quality
Value
Very professional in every aspect.
Hiroyuki, Leicestershire Posted on 28/07/2017 , work completed 28/07/2017
Prompt & professional
Customer Service
Quality
Value
Arrived within the time he said, did the job promptly. Excellent service.
Pauline, Hertfordshire Posted on 28/07/2017 , work completed 28/07/2017
Excellent job.
Customer Service
Quality
Value
He came earlier than expected. Very professional, polite and quite helpful. Explained to me what job to carry out. Gave me a discount. Excellent job done. Will definitely recommend him.
Halima, Hertfordshire Posted on 27/07/2017 , work completed 27/07/2017
Front door jammed
Customer Service
Quality
Value
Chris called 1/2 hour before he arrived. Assessed the problem and explained it all with details & cost before any work has started. Completed work promptly and ensured I was happy before cleaning up.
Ricardo, Bedfordshire Posted on 24/07/2017 , work completed 24/07/2017
Prompt & efficient
Customer Service
Quality
Value
Got number via local free magazine. Turned up on time and dealt with the jobs efficiently.
Martyn, Hertfordshire Posted on 19/07/2017 , work completed 19/07/2017
Prompt and professional
Customer Service
Quality
Value
I have used this trader several times before and he has always done an excellent job. This time was no exception and he turned up promptly and carried out the lock changes quickly and efficiently.
Robert, Hertfordshire Posted on 18/07/2017 , work completed 18/07/2017
Prompt & professional
Customer Service
Quality
Value
Phoned before he came, did a great job, made sure everything worked.
Marion, Middlesex Posted on 15/07/2017 , work completed 15/07/2017
Prompt, efficient & professional
Customer Service
Quality
Value
My back door lock jammed - my fault! Phoned this company - never had them before. They came as suggested, opened door & then repaired the cylinder & cut 5 new keys. They were very polite & tidy - would have them again.
Beryl, Hertfordshire Posted on 30/06/2017 , work completed 30/06/2017
Very happy
Customer Service
Quality
Value
Fast, friendly, comprehensive & reliable.
Chris, Hertfordshire Posted on 27/06/2017 , work completed 27/06/2017
Excellent work
Customer Service
Quality
Value
Turned up punctually the day after contacted by phone. Work completed satisfactorily in about 45 mins.
Geoffrey, Hertfordshire Posted on 27/06/2017 , work completed 27/06/2017
My review
Customer Service
Quality
Value
Prompt and professional.
Which? Trusted Traders Consumer Posted on 21/06/2017 , work completed 21/06/2017
excellent repair-complex job
Customer Service
Quality
Value
First class repair to multipoint lock system on the timber front door. Replaced main clean box & handle systems, modified door. All now works perfectly. Came same mechanic I called, very helpful, price is good, tidy job. Excellent all round.
Ian, Hertfordshire Posted on 20/06/2017 , work completed 20/06/2017
Professional job, good value.
Customer Service
Quality
Value
Initial phone call wasn't great, trader sounded a bit 'wishy-washy' over the phone, & had issues getting him to confirm a time, but when with it. However, upon him turning up the following day he did and excellent job, talking on an additional task within his pre-booked hour of labour, giving good advice, & got on with the jobs, providing a very professional service for a good price. Will use again. Recommended.
Les, Buckinghamshire Posted on 20/06/2017 , work completed 20/06/2017
Fantastic, efficient service
Customer Service
Quality
Value
The back door would not open past the keeps. I envisaged a new costly mechanism but after the door was opened it was found to be the mechanism screws had worked loose and once they were replaced and tightened the door worked perfectly, only charged for visit, brilliant.
Barry, Bedfordshire Posted on 20/06/2017 , work completed 20/06/2017
Prompt and efficient.
Customer Service
Quality
Value
Broken front door lock replaced and options explained. Job done efficiently and tidily, would recommend.
Alison, Hertfordshire Posted on 20/06/2017 , work completed 20/06/2017
Prompt & professional
Customer Service
Quality
Value
Prompt, efficient and pleasant man.
Edith, Hertfordshire Posted on 19/06/2017 , work completed 19/06/2017
Quick & efficient
Customer Service
Quality
Value
Excellent Service.
Tim, Hertfordshire Posted on 17/06/2017 , work completed 17/06/2017
Excellent, professional job
Customer Service
Quality
Value
Called emergency locksmith, arrived in 1 hour, perfect job & really professional attitude. Would definitely use again.
Matthew, Hertfordshire Posted on 10/06/2017 , work completed 10/06/2017
Prompt and professional
Customer Service
Quality
Value
They were here at the time stated, made our front door safe.
Brian, Hertfordshire Posted on 08/06/2017 , work completed 08/06/2017
Prompt, professional and value for money
Customer Service
Quality
Value
Came out quickly to us and fixed the problem in a timely manner at an excellent price!
Kelly, Hertfordshire Posted on 06/06/2017 , work completed 06/06/2017
Great job, fast and friendly
Customer Service
Quality
Value
Came same day, fitted the lock quickly and recommended other options. Friendly and reliable.
Jonathan, Hertfordshire Posted on 05/06/2017 , work completed 05/06/2017
Quick job done.
Customer Service
Quality
Value
Quickly done to fit stuck door.
Virginia, Hertfordshire Posted on 02/06/2017 , work completed 02/06/2017
Quick and efficient.
Customer Service
Quality
Value
Chris was quickly on the scene to assist us back in to the property. Locks changed for very reasonable price, also helped to stop the front door from sticking, which has been like it for ages.
Nicola, Hertfordshire Posted on 01/06/2017 , work completed 01/06/2017
Amazing as always!
Customer Service
Quality
Value
Quick, reliable, efficient. Highly, highly recommended.
Daniel, Hertfordshire Posted on 31/05/2017 , work completed 31/05/2017
Prompt, efficient, friendly, tidy
Customer Service
Quality
Value
Impressed with availability i.e. next day. Bang on time. Work completed within the hour. All good. Would recommend.
Graham, Hertfordshire Posted on 31/05/2017 , work completed 31/05/2017
Repair to dead bolt.
Customer Service
Quality
Value
Chris provided an excellent service very promptly. Very polite and helpful.
Lesley, Hertfordshire Posted on 30/05/2017 , work completed 30/05/2017
Prompt & professional
Customer Service
Quality
Value
Having had handbag stolen complete with door key - anxious to have house safe - locks were changed two hours later at the end of a long day - relief!
Mollie, Bedfordshire Posted on 30/05/2017 , work completed 30/05/2017
Five star service
Customer Service
Quality
Value
Hugely impressed. Personable, efficiency, reasonably priced. Reassured our young lad who was locked in his room at all times.
Lee, Hertfordshire Posted on 29/05/2017 , work completed 29/05/2017
Excellent service
Customer Service
Quality
Value
He kept me informed at all times, cheerfully adjusted arrangements when I need to change them. Turned up when he said he would, efficiently did the required job. Was very pleasant I couldn't ask for more.
Janet, Buckinghamshire Posted on 27/05/2017 , work completed 27/05/2017
Job well done
Customer Service
Quality
Value
Broken lock on back door, fixed by a professional.
Robert, Hertfordshire Posted on 26/05/2017 , work completed 26/05/2017
Brilliant service.
Customer Service
Quality
Value
Very friendly, honest person. Fitted our new lock quickly, and charged a very reasonable price. I would recommend.
Which? Trusted Traders Consumer Posted on 26/05/2017 , work completed 26/05/2017
Problem quickly found & sorted
Customer Service
Quality
Value
A/A. Back door lock stuck. Door didn't want to open or close. Grit and chips found in mechanism due to recent outside rendering. Arrived on time, very fair and reasonable.
Marian, Hertfordshire Posted on 26/05/2017 , work completed 26/05/2017
Prompt & professional
Customer Service
Quality
Value
We rang for help one evening, worker completed by midday next day.
Which? Trusted Traders Consumer Posted on 25/05/2017 , work completed 25/05/2017
Prompt & professional
Customer Service
Quality
Value
They were very prompt, pleasant & polite, very tidy & a very good job was done by them. Very pleased indeed would recommend them.
Ann, Hertfordshire Posted on 25/05/2017 , work completed 25/05/2017
Brilliant job
Customer Service
Quality
Value
Changed rail on door lock - came very promptly, telephoned 20 mins before arrival, efficient, helpful and polite.
Which? Trusted Traders Consumer Posted on 25/05/2017 , work completed 25/05/2017
Prompt & professional
Customer Service
Quality
Value
Phoned Chris, explained the Chubb door on our front door was jammed. He came round in two hours, un-jammed the door and replaced the lock. Excellent service, very professional.
Chris, Hertfordshire Posted on 24/05/2017 , work completed 24/05/2017
Prompt & professional
Customer Service
Quality
Value
Fast efficient service.
Julie, Hertfordshire Posted on 22/05/2017 , work completed 22/05/2017
Couldn't be more pleased.
Customer Service
Quality
Value
Excellent job. Quick response. Managed to repair my broken lock, even though I was willing to replace it I would recommend to my family and friends.
Penny, Hertfordshire Posted on 22/05/2017 , work completed 22/05/2017
Prompt & professional
Customer Service
Quality
Value
Very good work and friendly service.
Sylvia, Bedfordshire Posted on 19/05/2017 , work completed 19/05/2017
Which? Local Review
Customer Service
Quality
Value
'Lock Around the Clock' arrived promptly to fix my UPVC door lock mechanism. They were punctual, pleasant, helpful and efficient. The door was fixed within the hour. Highly recommended!
FunkyGibbon Posted on 15/05/2017 , work completed 15/05/2017
Excellent job
Customer Service
Quality
Value
They arrived promptly after my call and did a fantastic job on my broken door handle.
Carrie, Bedfordshire Posted on 12/05/2017 , work completed 12/05/2017
Excellent as Always
Customer Service
Quality
Value
I've used Lock Around The Clock on numerous occasions. Always very quick, friendly and reliable!
Which? Trusted Traders Consumer Posted on 12/05/2017 , work completed 12/05/2017
Excellent job
Customer Service
Quality
Value
Fast friendly and efficient service.
Barry, Hertfordshire Posted on 11/05/2017 , work completed 11/05/2017
Prompt and professional
Customer Service
Quality
Value
Excellent service. Thoroughly recommended.
Nick, Hertfordshire Posted on 03/05/2017 , work completed 03/05/2017
Prompt and professional
Customer Service
Quality
Value
A really prompt and efficient service. Would recommend highly to family and friends.
Janice, Hertfordshire Posted on 25/04/2017 , work completed 25/04/2017
Prompt & professional
Customer Service
Quality
Value
Quick & friendly service.
Paul, Hertfordshire Posted on 25/04/2017 , work completed 25/04/2017
Prompt, professional.
Customer Service
Quality
Value
Prompt, efficient.
Edward, Hertfordshire Posted on 24/04/2017 , work completed 24/04/2017
Prompt & professional
Customer Service
Quality
Value
Quick response, called to say on his way and how long until he would arrive.
Danita, Hertfordshire Posted on 22/04/2017 , work completed 22/04/2017
Fast service, nice guy, clean job, good price
Customer Service
Quality
Value
Even though wasn't urgent, turned up in less than 2 hours. Could have charged a lot more but gave a cheaper option as only needed temporarily fixing as door being changed in a few months anyway. So it worked out at great value for money. 2nd time we've used this chap now and would highly recommend.
jamesabra Posted on 18/04/2017 , work completed 18/04/2017
My review
Customer Service
Quality
Value
Very efficient & pleasant.
Philip, Hertfordshire Posted on 18/04/2017 , work completed 18/04/2017
Very good indeed
Customer Service
Quality
Value
Here within an hour of call. Friendly and job done quickly.
Anthony, Hertfordshire Posted on 17/04/2017 , work completed 17/04/2017
Excellent job!
Customer Service
Quality
Value
Understood the problem straight away and solved it immediately!
Peter, Hertfordshire Posted on 15/04/2017 , work completed 15/04/2017
Quick, helpful & efficient.
Customer Service
Quality
Value
Chris came round immediately. He instantly knew what the problem was and had all the equipment necessary to fix it. He finished in just over an hour, but only charged for the hour. Fantastic job.
Timothy, Hertfordshire Posted on 13/04/2017 , work completed 13/04/2017
Prompt & professional
Customer Service
Quality
Value
Very impressed, arrived at time he gave. Problem sorted quickly & professionally. Would definitely use him again.
Geoffrey, Hertfordshire Posted on 12/04/2017 , work completed 12/04/2017
Brilliant
Customer Service
Quality
Value
Lock Around The Clock, Chris Cavanah has done 2 jobs for me, very, very good.
Jacqueline, Hertfordshire Posted on 11/04/2017 , work completed 11/04/2017
Excellent service all round
Customer Service
Quality
Value
Lock around the clock were excellent. On time. Fair price and fixed in a jiffy. Also re-aligned the door which was an added bonus.
Mike, Hertfordshire Posted on 10/04/2017 , work completed 10/04/2017
Response and job done
Customer Service
Quality
Value
He responded to our call on a Sunday, came immediately and sorted out our problem.
Ian, Hertfordshire Posted on 09/04/2017 , work completed 09/04/2017
Brilliant job, prompt
Customer Service
Quality
Value
Quick response, fixed broken lock, friendly.
Regina, Hertfordshire Posted on 05/04/2017 , work completed 05/04/2017
Quick and efficient
Customer Service
Quality
Value
Turned up exactly when he said he would and informed us of his progress when he arrived. Polite and efficient.
Gavin, Bedfordshire Posted on 05/04/2017 , work completed 05/04/2017
Prompt and efficient
Customer Service
Quality
Value
Came same day. Job done quickly and efficiently.
Gail, Hertfordshire Posted on 05/04/2017 , work completed 05/04/2017
Great job
Customer Service
Quality
Value
Really helpful, friendly and prompt to the address. Would recommend.
Luke, Buckinghamshire Posted on 04/04/2017 , work completed 04/04/2017
Prompt & efficient
Customer Service
Quality
Value
Prompt efficient service. Fix lock same day. Explained all the options.
Carol, Hertfordshire Posted on 04/04/2017 , work completed 04/04/2017
My review
Customer Service
Quality
Value
Fast, efficient service.
Ed, Hertfordshire Posted on 03/04/2017 , work completed 03/04/2017
Prompt and professional.
Customer Service
Quality
Value
Very prompt and very efficient.
Brian, Hertfordshire Posted on 03/04/2017 , work completed 03/04/2017
Very good
Customer Service
Quality
Value
I rang at 4.15 and he was here by 4.40 and did a very good job and was clean & tidy.
Eileen, Hertfordshire Posted on 31/03/2017 , work completed 31/03/2017
Professional and friendly
Customer Service
Quality
Value
Chris came with his apprentice, told me exactly what the problem was and fixed it for me very quickly and no mess! Very professional. Happy to recommend.
Janet, Bedfordshire Posted on 30/03/2017 , work completed 30/03/2017
Prompt and professional.
Customer Service
Quality
Value
Cannot fault them - they came within 20 minutes of my phone call (even though it was not an emergency) as promised. Explained their charges at the outset, and repaired the broken lock quickly.
Richard, Hertfordshire Posted on 30/03/2017 , work completed 30/03/2017
Brilliant job
Customer Service
Quality
Value
Prompt arrival. Worked hard at a difficult & stiff PVC door. The securing screws were very long and stiff.
David, Hertfordshire Posted on 29/03/2017 , work completed 29/03/2017
Good work
Customer Service
Quality
Value
This is the second time Lock Around the Clock has proved to be very useful. This time Chris was here within an hour of my call although it was not an emergency. He sorted out the problem we had with a pvc window where the mechanism had jammed. Excellent, sensible, not a rip-off and polite. At his suggestion I have his number on my phone in case I ever get locked out. I am pleased to recommend him.
Penny Bennetts Posted on 28/03/2017 , work completed 28/03/2017
Good job!
Customer Service
Quality
Value
Friendly and very prompt service. Workmanship was excellent and very tidy. Would definitely use again and recommend to friends.
Denise, Middlesex Posted on 28/03/2017 , work completed 28/03/2017
Brilliant job, prompt & professional
Customer Service
Quality
Value
We contacted the locksmiths hoping they could open our home safe for which we had lost the key moving. He came promptly, opened our safe in 10 minutes and we were overjoyed as our passports were stored inside. We would definitely recommend him to anyone. He gave us a discount as well.
Margaret, Hertfordshire Posted on 28/03/2017 , work completed 28/03/2017
Excellent
Customer Service
Quality
Value
Prompt, courteous & efficient.
Peter, Hertfordshire Posted on 27/03/2017 , work completed 27/03/2017
Brilliant.
Customer Service
Quality
Value
Good service, within an hour of calling him he was here, and did a fantastic job.
Angela, Hertfordshire Posted on 26/03/2017 , work completed 26/03/2017
Lifesaver on a Sunday
Customer Service
Quality
Value
We found that we could not lock the door on the way out to see friends on a Sunday. Chris was with us in about 30 minutes, changed our barrel and gave us 3 keys all for around £100. The whole repair took less than 30 minutes. He was friendly, efficient and reasonably priced. Highly recommended.
Jennifer Friedman Posted on 25/03/2017 , work completed 25/03/2017
Good job.
Customer Service
Quality
Value
Returned call promptly. Came at time he said he would. Did a good job. Pointed out some other faults which we had corrected at the same time.
Lynn, Hertfordshire Posted on 24/03/2017 , work completed 24/03/2017
Perfect.
Customer Service
Quality
Value
Could not be better - time, work, courteous.
Anthony, Hertfordshire Posted on 23/03/2017 , work completed 23/03/2017
Excellent service
Customer Service
Quality
Value
Arrived very promptly - courteous and professional. Did an excellent job. Highly recommended.
Sue, Hertfordshire Posted on 23/03/2017 , work completed 23/03/2017
Prompt and professional
Customer Service
Quality
Value
Visit was an emergency as only door to my house had jammed lock. Very professional and friendly service. Problem all resolved within around 45 mins. Would recommend.
Andrew, Hertfordshire Posted on 21/03/2017 , work completed 21/03/2017
My review
Customer Service
Quality
Value
Great job.
Susan, Hertfordshire Posted on 18/03/2017 , work completed 18/03/2017
Very good work and very reasonable
Customer Service
Quality
Value
He arrived on time and completed the job carefully and efficiently. I was kept informed of each part of the refitting of my door locks - a very pleasant man.
Sarah, Buckinghamshire Posted on 17/03/2017 , work completed 17/03/2017
Well done
Customer Service
Quality
Value
Internal door lock was replaced. Highly recommended. A fast and efficient service - most impressed. Will certainly employ Chris again.
Robin, Hertfordshire Posted on 15/03/2017 , work completed 15/03/2017
Prompt, friendly, excellent service.
Customer Service
Quality
Value
Chris was around within 15 minutes to fix our faulty French door lock. Very friendly and professional service and excellent value for money. Very impressed and would very much recommend.
David, Hertfordshire Posted on 15/03/2017 , work completed 15/03/2017
My review
Customer Service
Quality
Value
Excellent service, highly recommended.
John, Hertfordshire Posted on 15/03/2017 , work completed 15/03/2017
Excellent
Customer Service
Quality
Value
Chris was so helpful & reassured me. It took him a long time to sort as it was a really complicated lock, but left me safe.
Michelle, Bedfordshire Posted on 14/03/2017 , work completed 14/03/2017
Prompt and professional.
Customer Service
Quality
Value
Arrived on time, good manner, quick service. Would recommend and use again.
Anonymous Posted on 13/03/2017 , work completed 13/03/2017
Excellent service
Customer Service
Quality
Value
The lock was replaced quickly, efficiently and effectively. A most professional service. I would thoroughly recommend Lock Around The Clock.
Which? Trusted Traders Consumer Posted on 13/03/2017 , work completed 13/03/2017
Prompt competent & professional
Customer Service
Quality
Value
Have used & recommended this trader who carries out a very competent job. Always on time & very efficient and at a competitive price.
Irwin, Hertfordshire Posted on 10/03/2017 , work completed 10/03/2017
Prompt & professional
Customer Service
Quality
Value
Responsive and did the job as requested at a reasonable cost.
Which? Trusted Traders Consumer Posted on 08/03/2017 , work completed 08/03/2017
Prompt, knowledgeable skilled & professional
Customer Service
Quality
Value
Highly skilled, professional, decent and friendly gentleman.
Adebayo, Bedfordshire Posted on 07/03/2017 , work completed 07/03/2017
Good job
Customer Service
Quality
Value
Quite reasonable price, pleasant man, northing too much trouble.
Karen, Hertfordshire Posted on 07/03/2017 , work completed 07/03/2017
Very good job
Customer Service
Quality
Value
Arrived on time. Polite and friendly and I would be happy to use them again.
Mary, Hertfordshire Posted on 02/03/2017 , work completed 02/03/2017
Excellent
Customer Service
Quality
Value
Chris arrived when he had agreed. Got on with job and completed satisfactorily. Gave options and advice, friendly and would use again if necessary.
Barbara, Hertfordshire Posted on 02/03/2017 , work completed 02/03/2017
Prompt & professional
Customer Service
Quality
Value
Got the above trader from Thomson Local. Rang up & he came to my aid in 45 mins.
Patricia, Hertfordshire Posted on 01/03/2017 , work completed 01/03/2017
Excellent
Customer Service
Quality
Value
Prompt response to repair rear door lock.
Trevor, Hertfordshire Posted on 27/02/2017 , work completed 27/02/2017
Quick, efficient service
Customer Service
Quality
Value
We lost our keys and within an hour of calling them, they were on site and efficiently changed the locks cutting the extra keys needed.
Melanie, Hertfordshire Posted on 25/02/2017 , work completed 25/02/2017
Excellent work
Customer Service
Quality
Value
Very prompt to call me back. Said he would be to me at 2 and was on time. Job sorted very quick, pointed out a security issue, which I was pleased to know. Would recommended highly.
Wendy, Hertfordshire Posted on 24/02/2017 , work completed 24/02/2017
Very good
Customer Service
Quality
Value
Our first experience with a Which Trusted Trader. First experience good.
Valerie, Hertfordshire Posted on 23/02/2017 , work completed 23/02/2017
Prompt and resolved in less than an hour.
Customer Service
Quality
Value
Would definitely use again. Prompt, kept informed of problem and repair, and polite.
Patricia, Hertfordshire Posted on 21/02/2017 , work completed 21/02/2017
Very prompt
Customer Service
Quality
Value
Closed front door leaving key in lock so unable to open from outside. Within 15 minutes of phone call I had access. Very professional and service with a smile. Would recommend highly.
Sioban, Hertfordshire Posted on 19/02/2017 , work completed 19/02/2017
Excellent service.
Customer Service
Quality
Value
Good communications. Accurate quote. Prompt, reliable service - professional and friendly. Would recommend.
Anil, Hertfordshire Posted on 17/02/2017 , work completed 17/02/2017
Prompt and professional.
Customer Service
Quality
Value
I was having difficulty in unlocking and opening my front door. Chris assessed the problem that the lock was catching on the panel on the door frame. He adjusted and repaired the panel and now the door locks and unlocks easily. I was very pleased with the work Chris carried out. I will certainly call upon his services when needed.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Fantastic service.
Customer Service
Quality
Value
Efficient and professional.
Patricia, Buckinghamshire Posted on 15/02/2017 , work completed 15/02/2017
Brilliant job.
Customer Service
Quality
Value
I called this locksmith out for my elderly neighbour, who had broken the key in the lock. They came within the time frame they had said. They even did some extra work for her to make her home more secure. They were just wonderful and so understanding of her situation. Came and showed and explained to me what they had done for her. She was over the moon and very grateful.
Lynette, Middlesex Posted on 14/02/2017 , work completed 14/02/2017
Great service.
Customer Service
Quality
Value
Chris turned up within an hour, very informative, great service. Would use again and recommend to friends and family.
Carol, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Quick and professional
Customer Service
Quality
Value
Very happy with the service.
Lilian, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Excellent service
Customer Service
Quality
Value
Prompt, polite, excellent service.
Helena, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Brilliant job.
Customer Service
Quality
Value
Chris came promptly and sorted out our front door lock expertly and fitted a new cylinder. He was even able to cut extra keys in his van. An excellent service.
Robert, Hertfordshire Posted on 13/02/2017 , work completed 13/02/2017
Rapid service
Customer Service
Quality
Value
Chris was happy to discuss the problem and look at the picture before I asked him to come out. On arrival (20 minutes from call), he had us back in our house in no time.
Andrew, Hertfordshire Posted on 12/02/2017 , work completed 12/02/2017
Timely lock change.
Customer Service
Quality
Value
Gained access to our property after our double lock broke, locking us inside. Came out the same morning, ordered new lock and replaced a couple of days later. Was very friendly and knowledgeable. Would have no hesitation in recommending.
Elizabeth, Hertfordshire Posted on 10/02/2017 , work completed 10/02/2017
Excellent job.
Customer Service
Quality
Value
Prompt attendance when called out. Very professional service, only doing the absolutely necessary repairs, advising clearly when repair was as good as replacement. All work done in a neat & tidy way with all mess cleared up before leaving.
Which? Trusted Traders Consumer Posted on 08/02/2017 , work completed 08/02/2017
Prompt & professional
Customer Service
Quality
Value
Very efficient, good communication about arrival time. Honest locksmith.
Fiona, Hertfordshire Posted on 07/02/2017 , work completed 07/02/2017
Excellent and quick service
Customer Service
Quality
Value
Came out very quickly in the evening to repair problem with front door lock, which otherwise would have meant that door could not have been locked. Excellent standard of work and service. Would absolutely use again if needed.
Martin Posted on 06/02/2017 , work completed 06/02/2017
Very prompt
Customer Service
Quality
Value
Would most definitely recommend. Arrived early to fix a broken window handle, replaced quickly at agreed price.
Jay, Hertfordshire Posted on 06/02/2017 , work completed 06/02/2017
Prompt and professional
Customer Service
Quality
Value
They turned up very quickly and got the job done, would certainly recommend them.
Kaia, Hertfordshire Posted on 06/02/2017 , work completed 06/02/2017
Prompt & would recommend
Customer Service
Quality
Value
Arrival prompt, on time and complete the job efficient.
Roger, Hertfordshire Posted on 03/02/2017 , work completed 03/02/2017
My review
Customer Service
Quality
Value
Highly recommended. Most impressed.
Brian, Middlesex Posted on 03/02/2017 , work completed 03/02/2017
Prompt and professional
Customer Service
Quality
Value
Very good, no complaints.
Kathleen, Hertfordshire Posted on 02/02/2017 , work completed 02/02/2017
Quick and efficient
Customer Service
Quality
Value
Wanted a lock fitted to exterior side gate. Work done on date and time agreed. Done quickly and at agreed price. Have used this trader before and would recommend.
Philip, Middlesex Posted on 02/02/2017 , work completed 02/02/2017
Brilliant job
Customer Service
Quality
Value
Prompt service, great job.
Terry, Hertfordshire Posted on 31/01/2017 , work completed 31/01/2017
First class job
Customer Service
Quality
Value
Chris came in as promised and, in under an hour, sorted 3 locks! Impressive!
Andrew, Hertfordshire Posted on 30/01/2017 , work completed 30/01/2017
Speedy and very professional.
Customer Service
Quality
Value
Chris from Lock Around The Clock came immediately to the office to change the lock. He was very professional and courteous. I requested quite a few keys also which he cut very quickly. Very happy with this trader.
Tina, Hertfordshire Posted on 27/01/2017 , work completed 27/01/2017
Prompt and professional
Customer Service
Quality
Value
Prompt service, friendly and good value.
Which? Trusted Traders Consumer Posted on 27/01/2017 , work completed 27/01/2017
Friendly & reliable
Customer Service
Quality
Value
Excellent service, fast & reliable, expertly done & exceptionally professional. Will definitely use again. Highly recommendable.
Jennifer, Hertfordshire Posted on 27/01/2017 , work completed 27/01/2017
My review
Customer Service
Quality
Value
Prompt, professional, friendly
Kevin, Hertfordshire Posted on 25/01/2017 , work completed 25/01/2017
Prompt & professional
Customer Service
Quality
Value
Promised to call back when on way, got me in within minutes. Polite and professional. Would recommend to friends etc.
Julie, Hertfordshire Posted on 25/01/2017 , work completed 25/01/2017
Excellent
Customer Service
Quality
Value
Arrived within 20 mins and had the internal study door open in 30 seconds.
Linda, Hertfordshire Posted on 23/01/2017 , work completed 23/01/2017
Excellent service
Customer Service
Quality
Value
Quick, friendly. Great value for money.
Paul, Hertfordshire Posted on 23/01/2017 , work completed 23/01/2017
Professional, Friendly and Efficient
Customer Service
Quality
Value
Locked out of my garage on News Years Eve. Over the phone Chris offered me a premium price for New Years Eve which I begrudged a little as it was just Saturday afternoon, but I was also offered the standard price if I waited a few days past the holiday. He didn't pressure me to make a choice and I chose to have it done same day. Chris was able to get to me within the hour, drill the lock out and replace with a new one. I was happy with the result and would use again.
Graham Posted on 22/01/2017 , work completed 22/01/2017
Excellent service
Customer Service
Quality
Value
Excellent, reliable, tidy and courteous.
William, Hertfordshire Posted on 20/01/2017 , work completed 20/01/2017
My review
Customer Service
Quality
Value
Prompt & professional
Ilse, Middlesex Posted on 20/01/2017 , work completed 20/01/2017
Prompt excellent work
Customer Service
Quality
Value
Contact following advert. Options discussed, outcome agreed and after sales service offered. Would recommend to others.
J, Hertfordshire Posted on 19/01/2017 , work completed 19/01/2017
Same day fix
Customer Service
Quality
Value
Chris was able to fix my UPVC front door locking mechanism (it would not lock from the inside) simply by oiling it with WD40. He came out same day even though it was not an emergency. I will use him again if we ever need a locksmith.
John_D Posted on 18/01/2017 , work completed 18/01/2017
Excellent service
Customer Service
Quality
Value
Very prompt, friendly and efficient service. Would highly recommend this trader.
Bill, Hertfordshire Posted on 17/01/2017 , work completed 17/01/2017
Great job
Customer Service
Quality
Value
Great job. Will certainly use them again.
Anju, Hertfordshire Posted on 17/01/2017 , work completed 17/01/2017
Prompt and efficient.
Customer Service
Quality
Value
Clean, efficient and effective.
D, Hertfordshire Posted on 16/01/2017 , work completed 16/01/2017
Great response time.
Customer Service
Quality
Value
Have used before and I was not disappointed with last job. Called for replacing door handle which had broken, and it was a very professional job.
Gary, Hertfordshire Posted on 15/01/2017 , work completed 15/01/2017
Efficient and friendly service
Customer Service
Quality
Value
It was only a small job, to disable the snib on the front door Yale lock. The service was fast & efficient and they arrived on schedule. No problem recommending.
Ian, Hertfordshire Posted on 13/01/2017 , work completed 13/01/2017
Great job
Customer Service
Quality
Value
Locksmith did a great job.
John, Buckinghamshire Posted on 11/01/2017 , work completed 11/01/2017
Great job
Customer Service
Quality
Value
Chris came very quickly, which is, of course, important when you are locked out of your house. He was friendly and got the job done quickly. He also offered a solution for the problem to avoid it happening again.
Anthony, Hertfordshire Posted on 04/01/2017 , work completed 04/01/2017
Got us in!
Customer Service
Quality
Value
Called and was told he would be with us within the hour and he was there 45 minutes later. Price quoted was honoured and he was a nice guy. Got us in to our house within minutes. Also gave us some good practical advice!!
Matthew, Hertfordshire Posted on 31/12/2016 , work completed 31/12/2016
Fast response, reasonable price, friendly and brilliant communication
Customer Service
Quality
Value
I called Lock Around the Clock as my key had broken off in the lock. My call was returned swiftly and I was visited within the hour when the lock was changed. Further work was required to the gear box of the door. Chris took care to explain the fault in the door and was both quick and friendly in dealing with the job. The invoice that I received for Lock Around The Clock's services was very reasonable. Highly recommended
smallpaul Posted on 30/12/2016 , work completed 30/12/2016
Great job
Customer Service
Quality
Value
Very prompt, arrived within an hour to repair our stuck door. Great service! Would definitely recommend.
Mark, Hertfordshire Posted on 30/12/2016 , work completed 30/12/2016
Pleasant, clear pricing, efficient & quick
Customer Service
Quality
Value
He was very pleasant chap, clear pricing structure, efficient and quick job.
Kevin, Hertfordshire Posted on 29/12/2016 , work completed 29/12/2016
Prompt / efficient
Customer Service
Quality
Value
Prompt, efficient & courteous.
Paul, Hertfordshire Posted on 28/12/2016 , work completed 28/12/2016
Prompt and very efficient
Customer Service
Quality
Value
Because it was between Christmas and New Year we were not hopeful of getting our back door secured but Chris came earlier than he said and did the job brilliantly. Would thoroughly recommend him.
Margaret, Hertfordshire Posted on 28/12/2016 , work completed 28/12/2016
Professional
Customer Service
Quality
Value
Experienced and courteous.
Frank, Buckinghamshire Posted on 20/12/2016 , work completed 20/12/2016
Good service
Customer Service
Quality
Value
Lock jammed. Phoned around 9am. He came around 3pm - had several phone calls to update on ETA. Identified and mended the problem.
J, Bedfordshire Posted on 20/12/2016 , work completed 20/12/2016
My review
Customer Service
Quality
Value
Courteous, tidy, efficient. Good, completed promptly and to specification
J, Hertfordshire Posted on 20/12/2016 , work completed 20/12/2016
Friendly and helpful.
Customer Service
Quality
Value
Even though changing a front door lock isn't a major job, still wanted to make sure I used a reputable company. Easy to book a time, friendly, professional job, and even recommended another tradesman to complete a separate plumbing job for me!
Jane, Hertfordshire Posted on 19/12/2016 , work completed 19/12/2016
Prompt and professional
Customer Service
Quality
Value
He is very polite and professional. Was not very expensive and I felt confident in his knowledge, and he came out at 12am!!
Jordan, Hertfordshire Posted on 19/12/2016 , work completed 19/12/2016
Very good
Customer Service
Quality
Value
Very good, came at the time given. Friendly. Now has job, first class.
Sonia, Hertfordshire Posted on 17/12/2016 , work completed 17/12/2016
My review.
Customer Service
Quality
Value
Excellent and quick service.
Richard, Hertfordshire Posted on 17/12/2016 , work completed 17/12/2016
Prompt and professional
Customer Service
Quality
Value
Chris responded to our call within 24 hours. He completed his work very swiftly and gave us advice on the new lock required. We were very impressed with the service given.
Hazel, Hertfordshire Posted on 11/12/2016 , work completed 11/12/2016
Outstanding job
Customer Service
Quality
Value
Chris visited within 2 hours of my call. I had a key which had broken off in my kitchen window lock, making it impossible to open the window. The problem was quickly remedied without having to replace the handle. Chris had given me a price before he visited & extra cost if he couldn't fix the problem. He was an extremely polite & courteous gentleman & did an outstanding job in minimum time. I would highly recommend him.
Geraldine, Buckinghamshire Posted on 08/12/2016 , work completed 08/12/2016
First class
Customer Service
Quality
Value
Excellent service, brilliant.
Happy Customer Posted on 08/12/2016 , work completed 08/12/2016
Very good job
Customer Service
Quality
Value
Very good job
Corneliuo, Hertfordshire Posted on 08/12/2016 , work completed 08/12/2016
Prompt & very helpful
Customer Service
Quality
Value
Came very promptly & rectified the problem of a faulty front door lock very quickly and efficiently.
Joan, Hertfordshire Posted on 07/12/2016 , work completed 07/12/2016
Very friendly
Customer Service
Quality
Value
Very friendly & efficient locksmith, very thorough in his work. Will recommend.
Marjorie, Bedfordshire Posted on 06/12/2016 , work completed 06/12/2016
Excellent
Customer Service
Quality
Value
Problem with lock, could not lock/close front door. Problem was easily solved. Excellent service will use again.
Stephen, Hertfordshire Posted on 05/12/2016 , work completed 05/12/2016
Reliable and honest.
Customer Service
Quality
Value
Couldn't find a local locksmith that was recommended. Called Chris Cold and agreed for him to carry out the work. He was on time and sorted the problem immediately.
Which? Trusted Traders Consumer Posted on 30/11/2016 , work completed 30/11/2016
Excellent service again
Customer Service
Quality
Value
Polite, punctual, efficient, reasonable rates. Definitely recommend 'Lock Around The Clock' & will use again if necessary.
Rose, Hertfordshire Posted on 28/11/2016 , work completed 28/11/2016
Couldn't be better
Customer Service
Quality
Value
Friendly and efficient.
Christine, Buckinghamshire Posted on 28/11/2016 , work completed 28/11/2016
Excellent service
Customer Service
Quality
Value
First class service. Prompt, clean and tidy. Job done to a very high standard.
D, Hertfordshire Posted on 25/11/2016 , work completed 25/11/2016
Fast and efficient
Customer Service
Quality
Value
Chris arrived exactly as arranged and worked his magic on my locked door. It took him 2 minutes. Very reasonable price. Would recommend.
Deborah, Hertfordshire Posted on 24/11/2016 , work completed 24/11/2016
Fast & professional job
Customer Service
Quality
Value
Speedy service and a great friendly & professional job.
David, Hertfordshire Posted on 24/11/2016 , work completed 24/11/2016
Brilliant job
Customer Service
Quality
Value
This is the 3rd time that I have used Lock Around The Clock for 3 different jobs. Each time the work was carried out very efficiently. I have no complaints at all, very happy.
Christine, Bedfordshire Posted on 22/11/2016 , work completed 22/11/2016
Prompt and professional
Customer Service
Quality
Value
Used him twice. Very professional and courteous. Happy with the work and happy to call him again, also recommend to anyone with out any hesitation.
Samuel, Hertfordshire Posted on 16/11/2016 , work completed 16/11/2016
Excellent service
Customer Service
Quality
Value
Front door lock replaced quickly. Efficiently and friendly guy. Great value for money. Highly recommended.
Which? Trusted Traders Consumer Posted on 16/11/2016 , work completed 16/11/2016
Quick, easy, friendly service.
Customer Service
Quality
Value
Chris was polite, friendly and very helpful. He was competitively priced and informed me of every detail from service, which Lock used and warranty provided with it. Would recommend Chris to others!
Michele, Hertfordshire Posted on 15/11/2016 , work completed 15/11/2016
My Review
Customer Service
Quality
Value
Prompt, professional and friendly
Maxine, Bedfordshire Posted on 13/11/2016 , work completed 13/11/2016
Top Job
Customer Service
Quality
Value
Quick response, responsible & professional service with a fair price.
Sean, Hertfordshire Posted on 12/11/2016 , work completed 12/11/2016
Highly recommended, fast & efficient service.
Customer Service
Quality
Value
They were here within 20 mins. Had all the tools and knew exactly how to repair the job in a very short time. Very impressed & will use them again.
Margaret, Hertfordshire Posted on 12/11/2016 , work completed 12/11/2016
Excellent, friendly service
Customer Service
Quality
Value
I called the company in an emergency and within the hour, they came and carried out the work in a professional and friendly manner. Top job, top man. Would recommend this company.
Vito, Buckinghamshire Posted on 11/11/2016 , work completed 11/11/2016
Quick and super efficient
Customer Service
Quality
Value
Really quick and efficient service when a lock broke. Would certainly recommend them.
Ruth, Hertfordshire Posted on 10/11/2016 , work completed 10/11/2016
Great job
Customer Service
Quality
Value
Very good job was completed very quickly and was even given a guarantee for the part that was fixed, Chris was very nice and price wasn't too much either. Overall very good experience.
Emma, Hertfordshire Posted on 09/11/2016 , work completed 09/11/2016
Highly recommend.
Customer Service
Quality
Value
Chris and his young apprentice arrived quickly, entered my house and replaced the faulty lock. Chris also oiled my porch door to stop it sticking. Very impressed with the service, professionalism and price. Thank you.
Joanne, Hertfordshire Posted on 09/11/2016 , work completed 09/11/2016
Very good - prompt and professional
Customer Service
Quality
Value
Having locked myself out of my house I phoned Lock Around The Clock. He arrived within 10 minutes and had me back in my house very quickly. No damage caused. Very polite and friendly. Would recommend.
S, Hertfordshire Posted on 07/11/2016 , work completed 07/11/2016
Pleasant and courteous
Customer Service
Quality
Value
We telephoned at 9am and he arrived at 12.30 as promised. He fitted 2 new locks expertly and was pleasant and courteous throughout. We would recommend him.
Kenneth, Hertfordshire Posted on 07/11/2016 , work completed 07/11/2016
Did the job needed!
Customer Service
Quality
Value
Repaired the fault with the time & price quoted.
Don, Hertfordshire Posted on 06/11/2016 , work completed 06/11/2016
Prompt.
Customer Service
Quality
Value
A non-working padlock was corrected. Highly recommended, as the service was prompt and reliable. No complaints!
Robin, Hertfordshire Posted on 04/11/2016 , work completed 04/11/2016
Great
Customer Service
Quality
Value
Quick work. Kept to his work with time & price. Very friendly. Would use again.
Anonymous Posted on 03/11/2016 , work completed 03/11/2016
Fast, friendly and efficient.
Customer Service
Quality
Value
Fast and friendly response. Problem fully explained and alternative solutions provided. No fuss, no mess. Very impressed.
Jonathan, Bedfordshire Posted on 31/10/2016 , work completed 31/10/2016
Prompt. Great job.
Customer Service
Quality
Value
Repaired deadlock - Adjusted fitted Yale lock (supplied) very quick and excellent value. Would recommend and use again.
Margaret, Hertfordshire Posted on 28/10/2016 , work completed 28/10/2016
Brilliant company
Customer Service
Quality
Value
He came out within 20 mins of ringing. He quoted a price which was half of what was quoted by another company. He was courteous and aligned door as well as fitting lock. Had apprentice with him and was instructing him on all the work. Amazing company to go to when you are in trouble. What an honest man.
Maureen, Hertfordshire Posted on 28/10/2016 , work completed 28/10/2016
Clear, flexible and professional.
Customer Service
Quality
Value
Although job not urgent, he came promptly. Explained what the job would cost and even went to a Screwfix to get the required part, bring it back and install. Very impressed.
Simon, Hertfordshire Posted on 27/10/2016 , work completed 27/10/2016
Quick, efficient and reasonably priced
Customer Service
Quality
Value
Very happy with the work that's been done.
Peter, Hertfordshire Posted on 27/10/2016 , work completed 27/10/2016
A good job
Customer Service
Quality
Value
A good job done quickly, efficiently & courteously.
David, Hertfordshire Posted on 24/10/2016 , work completed 24/10/2016
Excellent service
Customer Service
Quality
Value
Very friendly, easy to deal with. The whole experience was quick and very professional. Extremely smooth transaction and excellent customer service. The price was very fair. I would recommend this trader happily to a friend. The workmanship was to a high standard.
Claire, Buckinghamshire Posted on 21/10/2016 , work completed 21/10/2016
My Review
Customer Service
Quality
Value
Prompt and professional
Nigel, Middlesex Posted on 17/10/2016 , work completed 17/10/2016
Prompt efficient
Customer Service
Quality
Value
I've met this man before - with a good outcome. He's prompt & does a good job.
Derek, Middlesex Posted on 14/10/2016 , work completed 14/10/2016
Prompt & professional
Customer Service
Quality
Value
Provided knowledgeable and helpful advice, arrived within half hour of the call and did an excellent job
Angela, Hertfordshire Posted on 10/10/2016 , work completed 10/10/2016
Superb quality work.
Customer Service
Quality
Value
Came and assessed locks on house, great recommendations and improved security significantly. Changed some locks and cut required number of keys.
Mike, Bedfordshire Posted on 10/10/2016 , work completed 10/10/2016
Very Prompt and Professional
Customer Service
Quality
Value
The trader completed the job within 1 hour of being called. Amazing!
Barbara, Hertfordshire Posted on 10/10/2016 , work completed 10/10/2016
Lost key lock replaced
Customer Service
Quality
Value
Arrived 30 mins after calling him, refitted new lock in 30 mins, satisfied customer!
Sid, Hertfordshire Posted on 07/10/2016 , work completed 07/10/2016
Prompt & professional
Customer Service
Quality
Value
A job well done at a good price. Would recommend.
John, Hertfordshire Posted on 07/10/2016 , work completed 07/10/2016
Prompt, courteous & professional
Customer Service
Quality
Value
Chris came to repair a lock at my daughters house in Kings Langley, Herts. He was prompt (came when he said he would), courteous, professional & I would certainly recommend him. Oh yes - he mended the lock!
Anne, Derbyshire Posted on 06/10/2016 , work completed 06/10/2016
As usual, did a great job.
Customer Service
Quality
Value
Lock around the clock always does a very good job & is always reliable.
Maureen, Hertfordshire Posted on 06/10/2016 , work completed 06/10/2016
My Review
Customer Service
Quality
Value
Quick call-out, good job
Derek, Hertfordshire Posted on 01/10/2016 , work completed 01/10/2016
Efficient, friendly service
Customer Service
Quality
Value
Efficient service, prompt, friendly. Did the job and even swept up afterwards.
Christine, Hertfordshire Posted on 30/09/2016 , work completed 30/09/2016
Excellent service
Customer Service
Quality
Value
Very prompt. Came at time specified. Problem quickly diagnosed and work expedited. Very courteous.
B.Vickery Posted on 29/09/2016 , work completed 29/09/2016
Excellent job done
Customer Service
Quality
Value
Arrived on time, Advised arrival time by phone. Worked efficiently, courteous to me. Demonstrated how to use the two new locks. Would recommend Chris Cavanah.
Karen G Posted on 29/09/2016 , work completed 29/09/2016
Prompt and professional service
Customer Service
Quality
Value
We had locked ourselves out of house. Chris attended very promptly and kept in touch with updates on arrival time. Very professional service, would recommend to anyone needing a locksmith.
John, Bedfordshire Posted on 28/09/2016 , work completed 28/09/2016
Courteous and efficient
Customer Service
Quality
Value
Very prompt call back, very courteous and professional both on the phone and in person and the job was completed speedily and efficiently. Highly recommended.
Tim, Hertfordshire Posted on 28/09/2016 , work completed 28/09/2016
Great service
Customer Service
Quality
Value
Following an urgent call Chris Cavabag from Lock Around The Clock attended within the hour and replaced a lock for me. Excellent service.
Neil, Buckinghamshire Posted on 27/09/2016 , work completed 27/09/2016
Quick and easy
Customer Service
Quality
Value
Very quick turnaround, no mess or fuss. Taking card payment made a very reasonable sum easy to pay.
Hilary, Hertfordshire Posted on 26/09/2016 , work completed 26/09/2016
Fast & excellent service.
Customer Service
Quality
Value
We called Chris & he arrived within 10 minutes. He got us back in to our home straight away. Couldn't thank him enough.
Sophie, Hertfordshire Posted on 26/09/2016 , work completed 26/09/2016
Excellent
Customer Service
Quality
Value
Prompt, polite, tidy. Would certainly recommend.
Mary, Hertfordshire Posted on 23/09/2016 , work completed 23/09/2016
Professional
Customer Service
Quality
Value
Polite & efficient.
Thomas, Hertfordshire Posted on 20/09/2016 , work completed 20/09/2016
My Review
Customer Service
Quality
Value
Fast and efficient
Kate, Hertfordshire Posted on 18/09/2016 , work completed 18/09/2016
Prompt and professional
Customer Service
Quality
Value
Very prompt. Nice man to deal with. Would definitely recommend.
Celia, Bedfordshire Posted on 16/09/2016 , work completed 16/09/2016
Very professional, excellent service
Customer Service
Quality
Value
A very quick and professional service, cannot speak too highly of him.
Caroline, Hertfordshire Posted on 16/09/2016 , work completed 16/09/2016
My Review
Customer Service
Quality
Value
Prompt, professional and efficient.
Geoffrey, Hertfordshire Posted on 15/09/2016 , work completed 15/09/2016
Satisfied.
Customer Service
Quality
Value
Done a brilliant job, got me out of trouble.
Peter, Bedfordshire Posted on 15/09/2016 , work completed 15/09/2016
My Review
Customer Service
Quality
Value
Quick and efficient
Margaret, Hertfordshire Posted on 14/09/2016 , work completed 14/09/2016
Quick to arrive
Customer Service
Quality
Value
Prompt attention and problem quickly dealt with.
Ian, Middlesex Posted on 12/09/2016 , work completed 12/09/2016
Quick, friendly, efficient.
Customer Service
Quality
Value
The work was done quickly & efficiently
Philippa, Hertfordshire Posted on 12/09/2016 , work completed 12/09/2016
Brilliant job, efficient, friendly.
Customer Service
Quality
Value
Chris is so helpful and efficient, nothing seemed a problem, every my poppy jumping at his legs. Thank you.
Jo, Hertfordshire Posted on 12/09/2016 , work completed 12/09/2016
Great job
Customer Service
Quality
Value
Came round really quickly when I had been burgled, fitted new locks very quickly. Will definitely use again.
ipass0108 Posted on 09/09/2016 , work completed 09/09/2016
Prompt and professional
Customer Service
Quality
Value
Very quick response to our call. Work carried out quickly and with good results.
Peter, Hertfordshire Posted on 09/09/2016 , work completed 09/09/2016
Excellent
Customer Service
Quality
Value
Excellent. Arrived punctually, friendly, efficient, willing and affordable.
John, Hertfordshire Posted on 08/09/2016 , work completed 08/09/2016
Excellent, quick, efficient service
Customer Service
Quality
Value
Very good. Effective & reasonably good value. Would use again.
Rob, Hertfordshire Posted on 08/09/2016 , work completed 08/09/2016
Prompt and helpful
Customer Service
Quality
Value
Although the problem was not in fact lock related, Chris quickly identified the cause and carried out brief remedial work.
Anonymous Posted on 08/09/2016 , work completed 08/09/2016
Sliding door lock repaired
Customer Service
Quality
Value
Chris made an appointment for the following day which was a quick response. He arrived promptly as arranged. Reviewed the defective lock on the sliding doors, explained the options and efficiently carried out the work. Job was well done.
Bruce, Hertfordshire Posted on 07/09/2016 , work completed 07/09/2016
Great job
Customer Service
Quality
Value
Very friendly and good, quick, efficient service.
Genelle, Hertfordshire Posted on 06/09/2016 , work completed 06/09/2016
Prompt and professional
Customer Service
Quality
Value
Was here to sort out my locked door within the hour. Excellent service.
Richard, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Prompt and efficient
Customer Service
Quality
Value
Arrived quickly, identified problem. Sorted it out and all done by a very cheerful and polite man. Would definitely recommend.
Claire, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Excellent service
Customer Service
Quality
Value
Came promptly, did a good job & left house very tidy. Would recommend to others.
Mary, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Professional service
Customer Service
Quality
Value
A great service provided by my locksmith. Clear option given and all work carried out the high standard. I would definitely recommend them to others.
C, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
Prompt and professional
Customer Service
Quality
Value
Came out same day as discussed. Prompt, efficient. Easy to deal with.
Gaynor, Hertfordshire Posted on 05/09/2016 , work completed 05/09/2016
My Review
Customer Service
Quality
Value
Prompt and efficient service. Highly recommend if needed.
Tanya, Hertfordshire Posted on 04/09/2016 , work completed 04/09/2016
Superb Service
Customer Service
Quality
Value
Very impressed with the fast efficient service & a really keen price.
Happy Customer Posted on 01/09/2016 , work completed 01/09/2016
Great job
Customer Service
Quality
Value
Very good and helpful.
Serena J Posted on 01/09/2016 , work completed 01/09/2016
Would highly recommend
Customer Service
Quality
Value
Have used Lock Around The Clock a few times & always very happy. Friendly, reliable, professional & courteous, Chris always gives a good service & is genuine & efficient. Cost is good value for money & always reasonable.
Lynda, Hertfordshire Posted on 31/08/2016 , work completed 31/08/2016
My Review
Customer Service
Quality
Value
Quick, job completed to my satisfaction
Happy Customer Posted on 31/08/2016 , work completed 31/08/2016
Prompt, efficient & courteous
Customer Service
Quality
Value
I rang 'Lock Around The Clock' at 8045am on 30/08/16 & was given an apt for mid afternoon. One hour later I was called to be told that I could have the visit in the next half hour. This was received with much thanks.
Elizabeth, Hertfordshire Posted on 30/08/2016 , work completed 30/08/2016
Prompt and efficient repair
Customer Service
Quality
Value
I needed a lock fixed quickly on the Sunday of a bank holiday. Locksmith arrived quickly and did an efficient job that quickly cured the problem. Would certainly use his services again.
Happy Customer Posted on 28/08/2016 , work completed 28/08/2016
Excellent job
Customer Service
Quality
Value
Always a good job provided by Lock Around The Clock. Have used many times over several years when locks on front/back doors need repairing. My wife has also used him at her school for window security & door lock issues.
Graham, Hertfordshire Posted on 26/08/2016 , work completed 26/08/2016
Change of lock
Customer Service
Quality
Value
Excellent job, very quick and efficient was very good job. Would recommend.
Marc, Buckinghamshire Posted on 26/08/2016 , work completed 26/08/2016
Good job, quick service.
Customer Service
Quality
Value
My back door was jammed and could not be opened from either in or out doors. Trader called by apartment, unjammed door, lifted it so it shut correctly. I recommend trader.
Patricia, Hertfordshire Posted on 26/08/2016 , work completed 26/08/2016
Good neat job
Customer Service
Quality
Value
Work carried out on time and although it took longer than expected Chris kept to the original quote (fitted new lock to front door + key safe).
2011-07-26 14:14:07.513 Posted on 25/08/2016 , work completed 25/08/2016
Professional and polite
Customer Service
Quality
Value
Very polite. Contacted Chris when he was on holiday and he called upon his return and came over straight away.
Yvette, Hertfordshire Posted on 24/08/2016 , work completed 24/08/2016
Efficient, fantastic job
Customer Service
Quality
Value
Fast, efficient tradesmen, contact to advise on way - dealing with elderly relative - he was polite, friendly & extremely patient. Big thanks to him!!
Lucy, Berkshire Posted on 08/08/2016 , work completed 08/08/2016
Prompt and professional
Customer Service
Quality
Value
Very efficient and prompt service at a reasonable cost.
Derek, Hertfordshire Posted on 06/08/2016 , work completed 06/08/2016
Great job
Customer Service
Quality
Value
Came on time, did the job happily, kept everything tidy with great service as well.
Mathab, Hertfordshire Posted on 04/08/2016 , work completed 04/08/2016
Great job & professional, fixed in 30 minutes.
Customer Service
Quality
Value
Fix lock and door alignment
Happy Customer Posted on 03/08/2016 , work completed 03/08/2016
My Review
Customer Service
Quality
Value
Brilliant.
Dorothy, Hertfordshire Posted on 02/08/2016 , work completed 02/08/2016
My Review
Customer Service
Quality
Value
Very quick response to my phone call. Phoned me to say he was on his way. Excellent job done. Very polite man. Would recommend him to anybody.
Janet, Hertfordshire Posted on 02/08/2016 , work completed 02/08/2016
Great job
Customer Service
Quality
Value
Chris was fast and efficient. Came on time and explained what he was doing.
Darryl, Bedfordshire Posted on 01/08/2016 , work completed 01/08/2016
My Review
Customer Service
Quality
Value
Excellent work
M, Hertfordshire Posted on 01/08/2016 , work completed 01/08/2016
My Review
Customer Service
Quality
Value
Very quick service
Claire, Buckinghamshire Posted on 26/07/2016 , work completed 26/07/2016
Prompt and professional
Customer Service
Quality
Value
We are very pleased at the work that has been done for us as we are OAP. Thank you.
James, Bedfordshire Posted on 25/07/2016 , work completed 25/07/2016
Prompt, helpful and professional
Customer Service
Quality
Value
Arrived within 30 minutes of calling. Quoted on the phone. Bill was higher but explained why before doing the job. Completed the job within 30 minutes. Very professional.
Neil, Bedfordshire Posted on 24/07/2016 , work completed 24/07/2016
easy access for the elderly
Customer Service
Quality
Value
Arrived on time, provided a courteous and professional service to provide an easy access solution on a Yale lock for an 85 year old. Lubricated lock and provided enlarged key.
David, Hertfordshire Posted on 23/07/2016 , work completed 23/07/2016
Great service
Customer Service
Quality
Value
Rapid response to work request - same morning. Good, clean, professional job, quickly completed.
Peter, Hertfordshire Posted on 20/07/2016 , work completed 20/07/2016
Great job
Customer Service
Quality
Value
Arrived on time, very professional. Would use again.
Michael, Hertfordshire Posted on 20/07/2016 , work completed 20/07/2016
Lock solid job
Customer Service
Quality
Value
Prompt and friendly, did a great job with no fuss and cleaned up after.
Chris, Buckinghamshire Posted on 20/07/2016 , work completed 20/07/2016
Brilliant job
Customer Service
Quality
Value
Chris was very reliable. Came out as promised around an hour after I called. Quickly fixed my door at the agreed rate. Very happy customer.
Deirdre, Hertfordshire Posted on 19/07/2016 , work completed 19/07/2016
Good job well done
Customer Service
Quality
Value
The contractors did a very good job, customer service was great & arrived on time.
Which? Trusted Traders Consumer Posted on 19/07/2016 , work completed 19/07/2016
Professional job
Customer Service
Quality
Value
Arrived at time given, price as quoted and 10% discount as on advert offered by Chris himself.
Trevor, Hertfordshire Posted on 18/07/2016 , work completed 18/07/2016
My Review
Customer Service
Quality
Value
Excellent job
Michael, Hertfordshire Posted on 18/07/2016 , work completed 18/07/2016
Prompt and professional
Customer Service
Quality
Value
Chris came quickly, charged fairly and did a good job.
John, Hertfordshire Posted on 17/07/2016 , work completed 17/07/2016
Great professional job
Customer Service
Quality
Value
Chris was very friendly and expertly replaced two door locks and a lock for the garden shed.
Kenneth, Hertfordshire Posted on 16/07/2016 , work completed 16/07/2016
Professional service
Customer Service
Quality
Value
friendly, efficient and considerate service. I was very pleased with this traders workmanship.
Elaine, Hertfordshire Posted on 15/07/2016 , work completed 15/07/2016