Endorsed by Which?

Lock Around The Clock

4.9

1524 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Lock around the clock is an independent locksmith company which has been established for over 10 years specialising in UPVC lock problems, lock upgrades to BS3621, gaining access for householders locked out of their property or any other lock related issues.

For full details of the services we offer please go to our website, you can also see even more testimonials from our customers

What we do

  • Locksmiths

    • Emergency locksmith service
  • More Services

    • burglary repairs
    • specialist upvc door locks

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
1524 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great work
Customer Service
Quality
Value
They came out to fit my new lock the same day I called. Quote was cheaper than others I received and they turned up on time and did a great job. Happy to recommend.
Customer in Hertfordshire Posted on 15/01/2025 , work completed 15/01/2025
Superb work on kitchen door lock
Customer Service
Quality
Value
George arrived promptly, worked quickly and efficiently and was almost gone before he arrived. Nice pleasant manner too. Please pass on our thanks.
Customer in Hertfordshire Posted on 13/01/2025 , work completed 13/01/2025
Very Professional
Customer Service
Quality
Value
George of "Lock around the Clock" visited our house today to change the mortice lock on our front door and see what could be done about a problem we had with the lock on a double glazed window in our bedroom. He arrived at the agreed time and was very personable. He looked at the mortice lock and found that it was not the lock that was faulty but the key had been slightly damaged. As a result, he did not change the lock but I need to buy a new key! With regards to the bedroom window, he found that the handle was not working properly, so changed that. This came with a new lock, of course. George was very professional and extremely efficient.
Customer in Buckinghamshire Posted on 10/01/2025 , work completed 10/01/2025
First Class Service
Customer Service
Quality
Value
Very impressed with service provided by George. I had a door which would not lock and he arranged a very quick appointment, for which he turned up promptly. He quickly diagnosed the problem and replaced the faulty part. He was very friendly, and the repair was carried out to a high standard, at a very reasonable price. Great company.
Customer in Hertfordshire Posted on 06/01/2025 , work completed 06/01/2025
Additional locks
Customer Service
Quality
Value
I was given a time slot in which they would arrive, I then received a phone call stating they would be with me in 25 minutes. They were to replace or add new locks in 3 places. Two were straight forward but one was posing a problem. After discussion and looking at other neighbours it was resolved. They were very pleasant and cleared up afterwards. I was given a quote beforehand which included one or two approximate prices and the final bill was less. I was happy with the work done.
Customer in Hertfordshire Posted on 16/12/2024 , work completed 12/12/2024
Brilliant service
Customer Service
Quality
Value
Chris and George arrived within 15 mins after I’d locked myself out. Great quick service, also oiled the lock as it was a little stiff. Good value too
Customer in Hertfordshire Posted on 06/12/2024 , work completed 06/12/2024
Front door problems with locking and unlocking
Customer Service
Quality
Value
Called Chris on Saturday morning and explained the problem with front door lock which was sticking and unable to lock door previous night. He said he could come out and he rang about and hour later to say he was on his way and updated me. Got down to the task and luckily he was able to do adjustments to the locking system. He got me to make sure I was able to lock and unlock it okay. before he left. Would recommend to others that have lock problems. Very happy customer.
Customer in Hertfordshire Posted on 30/11/2024 , work completed 30/11/2024
Quick, thorough, and friendly
Customer Service
Quality
Value
Chris came to fix a UPVC door that wouldn't open. I called in the morning, he came just after lunch, and the door was fixed and working perfectly in 30 mins. Chris diagnosed the problem exactly and replaced a broken gearbox. The costs were clear, and it was altogether excellent service.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 25/11/2024
Speedy solution
Customer Service
Quality
Value
Chris and his colleague came very quickly to sort out and replace a broken lock fitting. Polite and efficient and tidy and a pleasure to deal with.
Customer in Hertfordshire Posted on 22/11/2024 , work completed 20/11/2024
Great service - highly recommend
Customer Service
Quality
Value
I called them out to fix issues I was having locking my front door etc. Both Chris and George were very happy to help, efficient and were keen to get the issue resolved. They were very friendly and I would definitely recommend them. Thanks for sorting my Front door! Mandy
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Excellent work !
Customer Service
Quality
Value
Chris responded quickly to my request. He fitted two new door mechanisms efficiently and expertly and solved the problem of the doors jamming suddenly. He was polite, helpful and professional.
Customer in Hertfordshire Posted on 13/11/2024 , work completed 13/11/2024
Fast, friendly and quality workmanship
Customer Service
Quality
Value
Our Yale latch had broken, preventing us from opening the front door. Our letting agent got in touch with 'Lock around the clock' who provided a brilliant service. I received a call when Chris and his colleague were 40mins away. They arrived on the dot when they said they would and quickly had the door open. They installed a really solid, good-quality new latch (with a double lock function that we didn't previously have) and let me test it to make sure I was happy before they left. Would definitely recommend.
Customer in Hertfordshire Posted on 12/11/2024 , work completed 12/11/2024
Professional and timely
Customer Service
Quality
Value
Answered phone calls promptly. Understood that I needed him asap Kept me updated as to when he would come Detected fault immediately and promptly dealt with Though expensive for a simple job this was a Saturday morning and I would not have been able to leave home without repair. Friendly and courteous
Customer in Greater London Posted on 10/11/2024 , work completed 09/11/2024
excellent quick response
Customer Service
Quality
Value
We were recommended this company by a local shop - and they were absolutely right. Our front door needed the lock mending and they efficiently asked us for photos, turning up quickly afterwards with the right part. The job was done quickly with no problems and at a reasonable price. They were very friendly and provided plenty of advice. We would certainly use them again.
Customer in Buckinghamshire Posted on 05/11/2024 , work completed 04/11/2024
Unable to open uPVC back door
Customer Service
Quality
Value
Excellent service.prompt honest and reliable. Fixed doors at a very reasonable price. Very pleased.
Customer in Hertfordshire Posted on 30/10/2024 , work completed 30/10/2024
Front door lock
Customer Service
Quality
Value
Very prompt, professional . Gave options re lock system. Happy with the service received . I was shown how to use . Tried the lock a few times with them before they left my house .
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Lock on external Conservatory door not working.
Customer Service
Quality
Value
The lock on my conservatory PVC door would not work. I obtained Lock around the Clock's telephone number from the Trust a Trader leaflet. Explained the problem; they gave me an estimated price and fortunately, they were able to come out the same day - essential as it was an external door. They rang me half an hour before they arrived giving me an ETA. Father and Son came and repaired my door lock efficiently. No mess. Hopefully, nothing will go wrong with their work, but I feel confident that I could ring them and ask them to rectify it. Very pleased with them and would recommend them to friends and family.
Customer in Greater London Posted on 21/10/2024 , work completed 15/10/2024
Fixing of front door
Customer Service
Quality
Value
Our UPVC door had become stuck and even though the key would turn, the door wouldn't open. I called Chris at around 10am and he was with us early afternoon with a colleague. Both of the guys were polite and quickly managed to locate the problem, and explained to me in simple terms what the issue was. Chris then presented two options, one of which would work out cheaper than the other, and then they quickly resolved the problem. Would definitely recommend Chris, service was good and quickly resolved our issue.
Customer in Hertfordshire Posted on 21/10/2024 , work completed 21/10/2024
Friendly, efficient & trustworthy
Customer Service
Quality
Value
I instantly knew I was in good and capable hands. No hesitation in 100% recommending Chris & George and I would not go elsewhere! Thank you for a perfect service!
Customer in Hertfordshire Posted on 19/10/2024 , work completed 10/10/2024
Emergency locksmith
Customer Service
Quality
Value
Lock around the clock. I phoned them in the morning and they said they would call in the afternoon. Which they did. Carried out the work promptly, left no mess , a very satisfactory outcome. Thanks very much. Terry
Customer in Hertfordshire Posted on 02/10/2024 , work completed 02/10/2024
Change locks on upvc pateo doors
Customer Service
Quality
Value
Superb service from George who called to say he was on his way as promised. Changed our locks as we had lost the keys. So polite and efficient. He noticed the handle on our front door was a little loose on his way out so tightened it up. Would highly recommend.
Customer in Central Bedfordshire Posted on 19/09/2024 , work completed 16/09/2024
Yale lock replaced efficiently
Customer Service
Quality
Value
George said that the barrel of our Yale lock on the font door needed replacing and did the job quickly and efficiently.
Customer in Greater London Posted on 17/09/2024 , work completed 16/09/2024
Speedy friendly service
Customer Service
Quality
Value
Called to get a secure chain put on my upvc front door for peace of mind and came around same day. Chain was fitted in no time. Super helpful. Would definitely use their services again!
Customer in Hertfordshire Posted on 20/08/2024 , work completed 20/08/2024
Lock Change
Customer Service
Quality
Value
Chris and George, father and son polite team. Perfect job, well done. Always very reliable and professional. Very good at what they do.
Customer in Greater London Posted on 19/08/2024 , work completed 19/08/2024
Great service
Customer Service
Quality
Value
Key snapped and got stuck in the lock. Called within 20 minutes and arrived within the hour. Fast, efficient service with helpful advice given.
Customer in Central Bedfordshire Posted on 18/08/2024 , work completed 18/08/2024
lock repair
Customer Service
Quality
Value
Arrived soon after making contact. Good communication, friendly & a professional family business. Highly recommended....
Customer in Greater London Posted on 09/08/2024 , work completed 09/08/2024
Very speedy and friendly
Customer Service
Quality
Value
Called with a sticking lock and Chris & son turned up half an hour later to fix it. Lock now works and service was very friendly. Done to the agreed budget. Have put them in my phone in case it happens again.
Customer in Buckinghamshire Posted on 04/07/2024 , work completed 04/07/2024
Excellent Service
Customer Service
Quality
Value
Chris and his son arrived quickly after I had called them. They were both very professional and polite and showed good know of their trade. They changed my front door lock in no time at all. I would highly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
REPAIRING A LOCK
Customer Service
Quality
Value
They arrived not long after being telephoned, and were most respectful and helpful. They performed the repair well, and I would most certainly recommend them.
Customer in Hertfordshire Posted on 24/06/2024 , work completed 24/06/2024
New cupboard latch
Customer Service
Quality
Value
Very quick to respond, very thorough, tidy, friendly and efficient. This review is in danger of taking longer to input than the job took.
Customer in Hertfordshire Posted on 29/05/2024 , work completed 29/05/2024
Good work and well done
Customer Service
Quality
Value
I was having a problem with a gate padlock which was seized up. Even my gardener couldn't budge it. Chris came an hour later and managed to remove it and replace it with a superior weather proof one. He was kind and efficient.
Customer in Hertfordshire Posted on 25/05/2024 , work completed 25/05/2024
Quick and efficient
Customer Service
Quality
Value
Chris and George came quickly (30 to 40 minutes after I first called) and let me know that they were on the way. They replaced the broken lock on my front door and gave me several new keys. They also improved the operation of the back door and checked that the patio door was secure.
Customer in Hertfordshire Posted on 22/05/2024 , work completed 22/05/2024
Fast, efficient and reliable
Customer Service
Quality
Value
Chris and his son came and fixed our broken back door lock. They were fast, efficient and respectful of my home. He managed to fix the existing lock with no need for new parts. I would highly recommend and have kept their details for future.
Customer in Hertfordshire Posted on 30/04/2024 , work completed 29/04/2024
Broken lock fixed
Customer Service
Quality
Value
Chris and his son were very prompt, efficient and friendly and soon mended my broken lock. I would definitely recommend them.
Customer in Hertfordshire Posted on 25/04/2024 , work completed 25/04/2024
Great work at short notice in an emergency
Customer Service
Quality
Value
We needed multiple locks changing at short notice in an emergency, the locksmith worked after hours in a stressful environment. Thoroughly happy with the work and appreciative for the understanding and professionalism employed. Highly recommended.
Customer in Hertfordshire Posted on 14/04/2024 , work completed 27/03/2024
Front Door Lock
Customer Service
Quality
Value
Rang and came out same day. Found fault and gave price before continuing. Fantastic service, great workmanship, lovely guys. Would highly recommend.
Customer in Hertfordshire Posted on 09/04/2024 , work completed 09/04/2024
Excellent Response
Customer Service
Quality
Value
Excellent response and workmanship in fitting a replacement front door lock. Fair price and friendly service..
Customer in Hertfordshire Posted on 09/04/2024 , work completed 08/04/2024
Replacement of front door latch
Customer Service
Quality
Value
I wanted to get my front door latch replaced and emailed Chris some photos. He gave me a verbal quote that was reasonable, and he came out the following morning to do the work (it wasn't urgent). The work was done quickly and professionally, and they cleaned up afterwards. Chris took the time to explain how to use the new lock, and to check that I was able to use it OK. This is the second time that I've used Lock Around The Clock, and I would be happy to do so again in the future.
Customer in Hertfordshire Posted on 27/03/2024 , work completed 27/03/2024
This is the Locksmith to call
Customer Service
Quality
Value
Had problems with front door (composite) jamming on occasion. Tried silicone spray without success. Saw advert in local Living magazine for Lock Around the Clock based in Hemel so rang Chris who came shortly after. He refixed bottom hook to mechanism which had become detatched and tightened screws. Job completed quickly and efficiently, friendly guys who gave me 10% seniors discount thus only £75 without me asking. Would use again and happy to recommend.
Customer in Hertfordshire Posted on 20/03/2024 , work completed 20/03/2024
Would recommend
Customer Service
Quality
Value
Very polite. Would recommend. Good workmenship. Very quick to respond to my phone call, and came quickly to fix my door.
Customer in Greater London Posted on 12/03/2024 , work completed 07/03/2024
Superb and fast locksmith work
Customer Service
Quality
Value
Called Chris at midday and within 30 minutes he turned up and did the necessary door lock repair to the highest standard . Well recommended
Customer in Greater London Posted on 15/02/2024 , work completed 15/02/2024
Great service, very reasonable cost
Customer Service
Quality
Value
I highly recommend Chris and his son, who replaced my street door lock. I called them around lunchtime when my old lock seized up, and they gave me an estimated ETA. Chris then called me when he was 5 minutes away, and when he arrived he quickly assessed the problem. The work was done professionally and with the minimum of fuss, and the cost was very reasonable. All in all, a great service.
Customer in Hertfordshire Posted on 06/02/2024 , work completed 06/02/2024
Faulty door lock
Customer Service
Quality
Value
I have used this business in the past and therefore knew that the work would be of a high standard. I had been unable to unlock front door and Chris arrived this morning. He immediately knew what the problem was and re-aligned both Ingersoll and Chubb locks. The work - as in the past - was efficient and professional. Very happy with the outcome.
Customer in Hertfordshire Posted on 28/12/2023 , work completed 28/12/2023
Replaced new locks
Customer Service
Quality
Value
Chris and colleague arrived promptly and sorted out the problem quickly, efficiently and professionally. The price was quoted upfront. I was very pleased and confident in the work done. I would definitely recommend
Customer in Hertfordshire Posted on 21/12/2023 , work completed 21/12/2023
Great Service - Replacement Lock
Customer Service
Quality
Value
Needed to replace my front door lock. Rang for a quote, spoke to Chris. Quote was acceptable & they could visit me same day. Called to confirm before arrival. Arrived on time, polite & quick service. No fuss and priced as quoted. Really great service. Recommend
Customer in Hertfordshire Posted on 20/12/2023 , work completed 18/12/2023
Excellent Service
Customer Service
Quality
Value
I used this trader to resolve a problem with a UPVC door which I was unable to lock. They answered my call promptly and gave a generous estimate of how long it would take them to respond promising to call me with reasonable notice when they were on their way, This happened. They also advised their hourly rate (which they adhered to) giving me opportunity to decline the work if I was unhappy with it On arrival they swiftly diagnosed the problem and clearly explained the fault giving me ample opportunity to ask questions, They also advised the cost of a required replacement part before proceeding with the work The work was undertaken swiftly and efficiently and I was able to test it to ensure that I was satisfied that it had cured the fault. I was also given useful advice on how to prevent the fault from recurring. Throughout the work I was treated respectfully and I was very pleased with the service received. On the basis of my experience with this job I would be happy to recommend Chris and "Lock around the Clock" to others who required Locksmith Services
Customer in Hertfordshire Posted on 19/12/2023 , work completed 18/12/2023
Local Locksmith
Customer Service
Quality
Value
I found Mr Cavanah to be helpful and efficient. He kept in touch when he was delayed and arrive to complete the work in super quick time. He was also very kind by adjusting the price of the repair to compensate me for the delay. Would definitely recommend his company and if necessary we would use them again.
Customer in Hertfordshire Posted on 18/12/2023 , work completed 18/12/2023
Simply - Brilliant
Customer Service
Quality
Value
The job was scheduled for the next day and as stated, I received a call letting me know when they will come. The type of work, costs and options were explained before the job was done. The blocked cylinder was removed and a new one fitted. It all took around 15 min. Highly recommended.
Customer in Hertfordshire Posted on 07/12/2023 , work completed 07/12/2023
Front door lock repair.
Customer Service
Quality
Value
Prompt (same day) response. Clear assessment of problem and options with costs. Efficient execution of agreed work. Courteous and friendly. Cleaned up on completion. Very professional. Problem solved at reasonable cost.
Customer in Hertfordshire Posted on 04/12/2023 , work completed 04/12/2023
Job Done!
Customer Service
Quality
Value
Chris came out on a cold Sunday morning. Called 30 mins ahead. Arrived when he said. Did a thorough job to fix the problem. Charged the reasonable price quoted on the phone and was kind and cheerful throughout.
Customer in Central Bedfordshire Posted on 27/11/2023 , work completed 25/11/2023
Excellent service
Customer Service
Quality
Value
They arrived on time and made a good job of the repair. They were also polite and pleasant.
Which? Trusted Traders Consumer Posted on 27/11/2023 , work completed 23/11/2023
Excellent service
Customer Service
Quality
Value
Turned up on time, were polite throughout, even asked if they needed to take their shoes off which was very nice. They did the job well. They had a little bit of a glitch. Unfortunately, I was locked in so they have to take the whole lock out and put a new one in. They then found out there was an addition to the door to make it shut tightly, so the had to remedy that but now it is al working fine. Pretty pleased with the end result.
Which? Trusted Traders Consumer Posted on 23/11/2023 , work completed 17/11/2023
Excellent Service
Customer Service
Quality
Value
Had two door lock cylinders replaced due to losing one set of keys. Have used Chris once before a couple of years ago and once again from contacting him and the locks being replaced was under 24 hours. Quick, Courteous, Clean, Friendly and giving advice on security locks, I could not fault them. I know that if I need them again all I have to do is pick up the phone and they will be here. Can't recommend them highly enough.
Customer in Hertfordshire Posted on 21/11/2023 , work completed 20/11/2023
Local, fast and effective
Customer Service
Quality
Value
We locked ourselves out on a particularly stressful morning. We rang Lock Around The Clock as they seemed a local firm. They answered promptly and got us to explain exactly what we had done. From that point they gave us the assurance we needed, namely: - they understood what we had done - they were very confident that they could get us back into our house quickly - they gave an estimated wait time [1 hour] - were clear about their call out charges - told us to relax, go to somewhere warm we could wait - told us they would call when 10 mins away They were good to their word and got to us within 40 minutes. Got access without any further drama and were polite and friendly throughout. Excellent local firm who we would happily use again.
Customer in Hertfordshire Posted on 16/11/2023 , work completed 14/11/2023
Great work
Customer Service
Quality
Value
I have used lock around the clock on three occasions. They have always been prompt, efficient and tidy up afterwards. Great service and very trustworthy.
Customer in Hertfordshire Posted on 02/11/2023 , work completed 01/11/2023
Check and adjust door lock
Customer Service
Quality
Value
The lock wouldn't turn for me but they serviced and adjusted it so now it is far easier and I can leave the property securely locked. both worked efficiently, quickly and carefully. They explained what would be needed and completed the work. They did not have to replace a part as first thought which saved me money. Arrived on time from a distance away in spite of returning to the same area in which they'd worked earlier in the day.
Customer in Greater London Posted on 26/10/2023 , work completed 26/10/2023
Very satified with the quick response and great work done.
Customer Service
Quality
Value
The team at Lock around the Clock were great from the initial call to them and saying goodbye with the work done within a few hours. They were able to replace a broken front door lock with compromising the door and even tidied up after them. They arrived promptly as expected, letting me know before hand when they were about to arrive. They did the work quickly and within the agreed among price. The team were friendly and reassuring and it was a great relief to have the problem resolved so quickly. They even tidied up after.
Customer in Luton Posted on 25/10/2023 , work completed 24/10/2023
Job well done
Customer Service
Quality
Value
An efficient and reliable service. Nothing too much trouble from a pleasant and polite workman. As an elderly person I was treated with dignity.
Which? Trusted Traders Consumer Posted on 06/10/2023 , work completed 04/10/2023
External door lock repair
Customer Service
Quality
Value
Highly recommended. A very professional team - arrived when they said they would, very polite and friendly, checked everything thoroughly, completed appropriate works quickly and without any mess. I thought the lock the had failed, but it turned out the door had dropped slightly, so they eased, adjusted and serviced it without replacing the lock unnecessarily - great service.
Customer in Greater London Posted on 25/09/2023 , work completed 25/09/2023
Recommended
Customer Service
Quality
Value
Brilliant! What more can I say.
Which? Trusted Traders Consumer Posted on 20/09/2023 , work completed 15/09/2023
Lock on door repaired
Customer Service
Quality
Value
Fast efficient service - same day. Very friendly and professional and carried out the works required to a high standard.
Customer in Greater London Posted on 18/09/2023 , work completed 15/09/2023
Very professional and couteous
Customer Service
Quality
Value
I called this trader to fix the lock on my front door of my new house and change the door handle. Happening to be round the corner on another job he was able to come within 20 minutes of the call (I hadn't been expecting anything to happen till next week as it wasn't an emergency.) Chris and his colleague were very polite, courteous, profesional and knowledgeable. He didn't try to get me to pay for an expensive lock change - he was able to tell quickly that all that needed doing was to re-align the existing lock, and at my request he changed the door handles so that the opening/closing process was easier. He was also able to fix a window in the conservatory that had got stuck with minimum fuss. Chris knows his trade in expert manner, and the charge for his work was very reasonable. No hesitation in recommending him to others.
Customer in Hertfordshire Posted on 08/09/2023 , work completed 08/09/2023
Emergency Locksmith
Customer Service
Quality
Value
I highly recommend Lock Around The Clock; very efficient, very courteous, excellent service and would definitely use again.
Customer in Hertfordshire Posted on 07/09/2023 , work completed 06/09/2023
Replace door lock
Customer Service
Quality
Value
Great service turned up within an hour good friendly service from a family business can highly recommend
Customer in Hertfordshire Posted on 05/09/2023 , work completed 05/09/2023
Efficient and Friendly
Customer Service
Quality
Value
Chris and his partner fixed my dodgy front door lock this afternoon and it's now it is working perfectly again. They were friendly, focused and efficient and the job was done quickly and skilfully. Chris was clear about pricing for the work before starting, which I appreciated. Communication was very good too, with Chris phoning soon after I'd left a message and then ringing agian 15 mins before arriving. I'd definitely recommend Lock around the Clock.
Customer in Hertfordshire Posted on 04/09/2023 , work completed 04/09/2023
Front Door Lock Cylinder
Customer Service
Quality
Value
We were having issues with our front door lock where the wear on the cylinder was causing difficulties opening the door. I called "Lock around the Clock" just after mid-day. By 4.00 pm they had fitted a new cylinder to the lock The service was exceptional, professional, and friendly and the charge was very reasonable. I would recommend this company to anyone requiring the services of a locksmith.
Richard in Hertfordshire Posted on 31/08/2023 , work completed 31/08/2023
Replacement lock
Customer Service
Quality
Value
Very prompt call out service, quoted 30 mins but with me within 20. Very friendly and efficent and overall a good service and I would reccomend him to others.
Which? Trusted Traders Consumer Posted on 23/08/2023 , work completed 19/08/2023
Good job
Customer Service
Quality
Value
I found the Ad in a local magazine and checked the reviews online. Rang and could have had a visit the next day if necessary. Chris rang to confirm the time on the day and to advise me of labour costs and that there would be an additional charge for any parts. On arrival with his son, he inspected the faulty front door lock, said it shouldn’t need replacing fully. He fitted a new part, and the lock is as good as new.
Customer in Hertfordshire Posted on 18/08/2023 , work completed 16/08/2023
Very professional
Customer Service
Quality
Value
Changed two locks. Very quick to respond to enquiry and attended at agreed time. Work was very tidy and professional. I would highly recommend.
Customer in Luton Posted on 16/08/2023 , work completed 16/08/2023
Replacement deadbolt and keys
Customer Service
Quality
Value
Chris was quick to respond to my query, was courteous and punctual and completed the work as required. Would recommend Lock around the Clock and would use their services again.
Customer in Greater London Posted on 12/08/2023 , work completed 11/08/2023
Replacing Locking System on UPVC Front Door
Customer Service
Quality
Value
I phoned at 13:10 and they managed to fit me in at 15:30 so that was ideal. Chris and his son did a great job replacing the locking system, explaining everything clearly and giving honest quotes along the way....so no surprises at the end. They were both very friendly yet professional and removed the mess at the end. I paid a fair price by debit card and they gave me spare keys which was great. I would highly recommend this company and would use them again.
Customer in Hertfordshire Posted on 09/08/2023 , work completed 09/08/2023
Problem solved straight away
Customer Service
Quality
Value
Chris and his son came around quickly when I broke a key in my front door lock. They removed the key very quickly and then made sure everything was working properly and that I had another key that fitted the lock. Great service at a great price from friendly and efficient locksmiths.
Customer in Hertfordshire Posted on 02/08/2023 , work completed 02/08/2023
Replaced a lock on front door
Customer Service
Quality
Value
Chris responded promptly and courteously to my call. He arrived on time as promised and replaced the problematic lock. The cost was ok.
Customer in Hertfordshire Posted on 18/07/2023 , work completed 18/07/2023
Good family business. Would recommend.
Customer Service
Quality
Value
- Answered every single one of my phone calls. - Were honest about the quote provided. - Came within the hour. - Called when they were 25 min away. - Positive and calm energy. - Polite and professional attitude. - Completed the work in about 30 min. - Work done very well: opening locked door and replacing with new lock. - Gave me a spare set upon completion. - Did not ask a million questions, but got to work immediately. - Cheaper than the other locksmiths in the area.
Customer in Buckinghamshire Posted on 14/07/2023 , work completed 13/07/2023
A very good service
Customer Service
Quality
Value
I called Chris first thing and he was at my home by 12 midday and repaired my back door straight away. Very impressed and very happy he didn't insist on a new lock as he was honest and was able to repair without extra cost. He had also helped my father in law in the past who was vulnerable. A nice chap. Would recommend.
Which? Trusted Traders Consumer Posted on 13/07/2023 , work completed 16/06/2023
Replacing lock on front door
Customer Service
Quality
Value
Arrived at correct time. Agreed what price would be. Carried out work carefully and tidily. Were very polite and pleasant.
Customer in Hertfordshire Posted on 11/07/2023 , work completed 11/07/2023
Very happy, excelllent work
Customer Service
Quality
Value
The problem was a broken door lock, I rang the number for Lock Around The Clock, they arrived on time, very punctual. They were respectful, vey efficient, did the job quickly and now the door works. Completly replaced door lock and handle.
Which? Trusted Traders Consumer Posted on 29/06/2023 , work completed 26/06/2023
Excellent and professional service
Customer Service
Quality
Value
I would highly recommend Chris and his team. As estate agents we frequently have maintenance issues to deal with on our managed rental properties and Chris has helped us out three times so far. We will definitely be using Chris and his team in the future
Customer in Buckinghamshire Posted on 22/06/2023 , work completed 21/06/2023
Reliable and reasonably priced
Customer Service
Quality
Value
Excellent service from Chris and his colleague! Called on a Sunday as an emergency as my lock had seized and I couldn’t get in. Managed to get in but booked an appointment for Monday instead. They arrived in the morning, on time, and job was sorted within the hour. All work areas tidied up before they left. Advised on best locks to replace with, but no pressure to up-sell at all. Advised that basic one for my front door would be fine, saving me money too. Very reliable and trustworthy. Price was very reasonable and less than expected. Will definitely call him again if needed.
Customer in Central Bedfordshire Posted on 19/06/2023 , work completed 19/06/2023
Very pleased
Customer Service
Quality
Value
I was having trouble locking & unlocking my back door so called this trader. They arrived very promptly, and were very efficient and polite.
Which? Trusted Traders Consumer Posted on 15/06/2023 , work completed 12/06/2023
Excellent Service
Customer Service
Quality
Value
Lock Around The Clock came and helped with my front door. Would highly recommend, great service and very efficient.
Which? Trusted Traders Consumer Posted on 07/06/2023 , work completed 05/06/2023
Defective conservatory door lock
Customer Service
Quality
Value
Called in Chris to fault find problem with conservatory door. He and a workmate arrived on time. Found fault with lock mechanism and gave options and prices for repair. Did the job speedily, efficiently, and tidily. Was very pleasant to deal with. Job came in under quote. Very happy customer and would highly recommend.
Customer in Central Bedfordshire Posted on 06/06/2023 , work completed 06/06/2023
Quick lock replacement
Customer Service
Quality
Value
I phone the company on Monday morning and he came around the same afternoon, replaced lock on door after I was unable to lock it from the outside
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 22/05/2023
Repair of back door
Customer Service
Quality
Value
Super-fast response. Friendly and reliable service. Repair done to perfection. Pleasure to deal with. Would Highly recommend. A+++
Customer in Greater London Posted on 22/05/2023 , work completed 26/04/2023
Great service
Customer Service
Quality
Value
These guys are great, I have used them before. Rang them close to midday by mid afternoon I had a call to say they were on their way. I needed a new garage door lock, I got stuck in traffic they got there before me and started work. Fast efficient and friendly guys who I feel confident would never do any work that wasn't necessary, or overcharge you. He gave 10% discount as I'd used him before. I'd recommend them every time.
Customer in Central Bedfordshire Posted on 11/05/2023 , work completed 09/05/2023
Great Service
Customer Service
Quality
Value
Chris came within half an hour of calling and sorted out a problem with my back door lock. Very professional and friendly service. Highly recommended.
Customer in Hertfordshire Posted on 29/04/2023 , work completed 29/04/2023
Replace garage door lock
Customer Service
Quality
Value
I rang Chris on Saturday to explain that my garage door lock was being temperamental and I was worried I could be locked out of my garage. As it wasn't an emergency he said it would be cheaper to wait until Monday to fix it, which I appreciated. We agreed a time and he rang to tell me when he was on his way. He had confirmed the price beforehand and gave me a ten percent discount as I had been a customer previously. He and his assistant were very pleasant and efficient in changing the lock and even oiled the springs which lift the up and over door. Splendid service!
Customer in Hertfordshire Posted on 25/04/2023 , work completed 24/04/2023
A very prompt service
Customer Service
Quality
Value
I rang Lock Around The Clock and was very pleased that they could visit my property the same afternoon. They arrived when they said they would. We discussed the choice of locks and I selected the one I wanted. They then fitted this extremely quickly and then cut some additional keys that I wanted. They were both very polite and friendly.
Keith in Buckinghamshire Posted on 21/04/2023 , work completed 20/04/2023
Excellent, prompt, courteous service
Customer Service
Quality
Value
Service, re-align and repair 2 main door locks Time of arrival and costing issued in advance and adhered to. The 2 man team were both very polite, articulate, with a nice sense of humour and excellent attitude. Clearly explained the work necessary, worked unobtrusively and cleaned up efficiently afterwards. We were highly impressed and would not hesitate to recommend to other potential customers.
Customer in Buckinghamshire Posted on 21/04/2023 , work completed 21/04/2023
Professional service
Customer Service
Quality
Value
This is the third time I have used Chris and his son. Each time they have been prompt and professional with cost quoted up front. I could definitely recommend Lock Around The Clock
Customer in Hertfordshire Posted on 17/04/2023 , work completed 14/04/2023
Most reliable and great value
Customer Service
Quality
Value
Patio/conservatory sliding door decided to jam shut this morning with a broken lock mechanism. I called Chris Cavanah and he attended within the hour and repaired the lock without any fuss. Very reliable and the second time I have used him.
Customer in Hertfordshire Posted on 12/04/2023 , work completed 12/04/2023
UPVC lock repair
Customer Service
Quality
Value
Friendly polite contact - speedy service - arrived on time and quickly carried out the repair, cleaning up afterwards - very efficient. Would recommend.
Richard in Hertfordshire Posted on 06/04/2023 , work completed 06/04/2023
One hundred percent would recommend.
Customer Service
Quality
Value
Had a problem with the lock on the front. This had been fixed twice before by other locksmiths, which on one occasion cost a small fortune! He needlessly change parts that were not necessary. This was absolutely not the case with Chris , he explained everything that needed to be done and all the costs involved (which was nowhere near what we'd previously paid) before carrying out any work. They were quick, and even cleaned my door when they'd finished, super happy!
Michaela in Central Bedfordshire Posted on 28/03/2023 , work completed 28/03/2023
Happy customer
Customer Service
Quality
Value
I had a key stuck upside down in a door. Lock around the clock were able to get to me within 2 hours. The price, fault and troubleshooting steps were all explained upfront. They left the door spotless and corrected a fault with the door rubbing the frame with out me asking them too. Would happily use them again.
Customer in Buckinghamshire Posted on 27/03/2023 , work completed 27/03/2023
Excellent Service
Customer Service
Quality
Value
Chris attended my elderly mothers house and repaired locks on two doors. Trustworthy and excellent to deal with.
Customer in Hertfordshire Posted on 17/03/2023 , work completed 17/03/2023
Good Work
Customer Service
Quality
Value
This company were compentent and efficient with a fair price. I would recommend this company.
Which? Trusted Traders Consumer Posted on 16/03/2023 , work completed 06/03/2023
Polite and tidy
Customer Service
Quality
Value
Very pleased with the work completed. They were competent and provided a clear breakdown of the cost, here on time and stuck to their timetable. treated my property with respect and cleaned up after.
Which? Trusted Traders Consumer Posted on 09/03/2023 , work completed 06/03/2023
Repair of front door lock
Customer Service
Quality
Value
The front door lock broke, and I found Chris online. They were with us within 30 minutes (lucky they were working in the area) and fixed the lock quickly and efficiently, I was very grateful for their prompt service.
Customer in Hertfordshire Posted on 04/03/2023 , work completed 03/03/2023
All fixed thank you!
Customer Service
Quality
Value
Excellent service from Chris and George. Fixed a broken door and made the house. Safe again. Friendly, clean workers and would definitely recommend.
Customer in Hertfordshire Posted on 03/03/2023 , work completed 03/03/2023
Impressed
Customer Service
Quality
Value
They sorted out two locks. One internal and one external. Absolutely 5 out of 5. Pleasant people in the house, used them before and would recommend. I know how important reputation is and like to use local businesses.
Which? Trusted Traders Consumer Posted on 23/02/2023 , work completed 16/02/2023
Would recommend
Customer Service
Quality
Value
Pleasant, helpful, prompt and professional
Which? Trusted Traders Consumer Posted on 16/02/2023 , work completed 15/02/2023
Replace worn and damaged mortice lock to curtesy door
Customer Service
Quality
Value
I contacted Chris Cavanah to see how quickly he could replace the lock for me, plus the fact the weekend was approaching as well and I struggling to get in and out of the door. I explained the problem and he said he could come the next day. Communication was excellent and they were bang on time to carry out the replacement. Chris and his colleague were both very polite, friendly and professional and did a great job. Highly recommended and I will be using their services again if I need too.
Paul in Buckinghamshire Posted on 11/02/2023 , work completed 09/02/2023
New garage lock
Customer Service
Quality
Value
Quick and efficent. Didn't charge a fortune. Would recoomend them to anyone.
Which? Trusted Traders Consumer Posted on 09/02/2023 , work completed 07/02/2023
Reliable locksmith
Customer Service
Quality
Value
This company is run by very helpful people. They completed the job within a couple of hours of our first contact. They did a great job.
Customer in Hertfordshire Posted on 02/02/2023 , work completed 12/01/2023
.Excellent locksmith service
Customer Service
Quality
Value
They supplied an excellent service. Very polite. Very happy with the job. I would definitely recommend this company and would be my first choice if needed in future.
Tracy in Hertfordshire Posted on 26/01/2023 , work completed 24/01/2023
Great work, we’ll dobe
Customer Service
Quality
Value
Responded promptly to call. Experienced locksmith, knew exactly what the problem was. Worked quickly and efficiently and cleaned up any mess. Very courteous too. Highly recommended
Customer in Hertfordshire Posted on 17/01/2023 , work completed 17/01/2023
Check and replace faulty Yale Lock
Customer Service
Quality
Value
Turned up within a few days of original call, received 30 mins notice of their arrival, arrived on time, found it not possible to repair existing Yale Multipoint Lock and fitted a new one in timely fashion. Very impressed by polite and efficient service. Have used before 3 years ago and was pleased then so this company was the first point of call. Will use again.
Customer in Posted on 17/01/2023 , work completed 17/01/2023
Excellent service
Customer Service
Quality
Value
I contacted Lock around the Clock last week and booked an appointment for today to change my front door lock. They arrived when they said they would, and were polite and friendly. I was incredibly impressed by how speedily they completed the job. I thought the price for the work was reasonable and competitive. It was an excellent service from start to finish. I would definitely contact them again for any future issues.
Customer in Buckinghamshire Posted on 16/01/2023 , work completed 16/01/2023
would definitely call them again
Customer Service
Quality
Value
I found Lock around the clock to be friendly and professional. They contacted me with a time of arrival and we're punctual. They made quick work of the lock repair and offered helpful advice. I would definitely use their services again.
Customer in Central Bedfordshire Posted on 16/01/2023 , work completed 16/01/2023
Fitted New Door Locks
Customer Service
Quality
Value
Chris and George were on the doorstep to do the work required in under an hour from my call. Ther came fully prepared and got straight to work. Neat job performed quickly and for a reasonable price. Extremely polite and helpful people. Highly recommended.
Customer in Hertfordshire Posted on 12/01/2023 , work completed 12/01/2023
Great service
Customer Service
Quality
Value
Really great service, came out to me the same day and fixed my problem straight away. I will definitely use them again if ever needed.
Customer in Hertfordshire Posted on 06/01/2023 , work completed 06/01/2023
Opening a uPVC front door where the locking mechanism had jammed in the locked position
Customer Service
Quality
Value
Highly recommended and extremely impressed. I'm a landlord, with a property in Luton. My tenants called me earlier today saying they couldn't open the front door, which was in the 'locked' position. The key turned, but the locking mechanism wouldn't unlock. Within a few hours, the engineer had visited the property, opened the door, replaced the gearbox and realigned the door. The quote was highly competitive and I have no hesitation in recommending 'Lock around the clock'. Thank you so much for your excellent service.
Customer in Hertfordshire Posted on 04/01/2023 , work completed 04/01/2023
Prompt and professional
Customer Service
Quality
Value
Just wanted to say, prompt and professional service
Which? Trusted Traders Consumer Posted on 22/12/2022 , work completed 15/12/2022
Very good
Customer Service
Quality
Value
Very good service, came out quickly and I was impressed with how quickly they resolved the issue.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 28/11/2022
Great
Customer Service
Quality
Value
Very punctual, very presentable and polite. Did the job, opened the door and no lock replacement needed. A reasonable cost.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 29/11/2022
Great, prompt service
Customer Service
Quality
Value
Very excellent, prompt and quickly dealt with the work, no problems at all.
Which? Trusted Traders Consumer Posted on 01/12/2022 , work completed 28/11/2022
Snapped key in front door
Customer Service
Quality
Value
We had a key snapped in our front door. This rendered it useless and unable to get back in if we left. I called Lock around the Clock as local to me, and the name made me smile. Prompt effective and friendly service. Had the problem resolved within an hour and at a reasonable charge. Let’s face it. A locksmith isn’t a trade you need often but when you do, you really do. Recommended company, very happy to promote it here.
Customer in Hertfordshire Posted on 24/11/2022 , work completed 24/11/2022
Good work
Customer Service
Quality
Value
They arrived on time. They changed the lock on my front door and this took about half an hour. Once the job was completed I was then shown how to use the new lock. Right throughout they were courteous and friendly.
Customer in Luton Posted on 09/11/2022 , work completed 09/11/2022
Porch door
Customer Service
Quality
Value
Outer porch door would not lock - only from inside so did not did not want to leave house to go out. Called Chris who just arrived back from overseas trip. Said he would call me back which he did promptly and came to see me same day in the afternoon and realigned door. He applied the OAP discount which is a godsend in these challenging times. Very pleasant team and they made me feel very comfortable. Thanks Chris and son for efficiently rectifying and making me feel safe again. Regards - Mrs George
Customer in Greater London Posted on 08/11/2022 , work completed 08/11/2022
Great work and fast
Customer Service
Quality
Value
Called Chris at 8.30 was given an estimated time of arrival of 10 - 11 called to confirm exact arrival time and arrived at 10am. Inspected the lock and confirmed that it would need to be replaced provided a cost estimate and completed the job of replacing the lock on a UPVC front door within 25 minutes. Great service great work would definitely recommend .
Customer in Hertfordshire Posted on 02/11/2022 , work completed 02/11/2022
Excellent
Customer Service
Quality
Value
Phoned at 13:00 to book job. arrived and completed job by 2:15 brilliant clean and efficient. They were very courteous
Customer in Hertfordshire Posted on 27/10/2022 , work completed 27/10/2022
Fast and Friendly service
Customer Service
Quality
Value
Fast friendly and efficient service, what more can you ask for. Fixed my issue in no time at all. I would highly recommend them.
Customer in Buckinghamshire Posted on 24/10/2022 , work completed 24/10/2022
Change of lock
Customer Service
Quality
Value
Brilliant company. Arrived on time, explained what was needed, gave several options, all done and paid the job already.
Which? Trusted Traders Consumer Posted on 20/10/2022 , work completed 13/10/2022
Repaired locks on 2 doors
Customer Service
Quality
Value
The lock on our front door had jammed and we could open from neither inside or out. Additionally one other door was temperamental and did not work easily. Called Lock around the Clock, explained situation and they arrived a couple of hours later. Both doors were fixed within an hour, and now work smoothly. They explained everything, were courteous throughout, and I would certainly recommend their services.
Customer in Hertfordshire Posted on 12/10/2022 , work completed 11/10/2022
Replaced a spring in a door handle
Customer Service
Quality
Value
After requesting a call, I was promptly contacted with a price and approximate time of arrival. The problem with our door handle was fixed within the hour. Very pleased with the service.
Customer in Central Bedfordshire Posted on 10/10/2022 , work completed 06/10/2022
New lock for multi point UPVC door
Customer Service
Quality
Value
Excellent service as usual. Phoned am and promised a time and they rang later to say when arriving. Diagnosis and fitting very efficient.
Customer in Hertfordshire Posted on 06/10/2022 , work completed 05/10/2022
Fast and efficient response
Customer Service
Quality
Value
Contacted the co around 10am for a replacement lock on the front door and Chris arrived within an hour and a half Very efficient and friendly service No trouble replacing it . Provided half a dozen keys and advised on the best way to lock and unlock the door to avoid future problems Reasonably priced Would recommend
Customer in Greater London Posted on 28/09/2022 , work completed 20/09/2022
Professional, friendly and quality work
Customer Service
Quality
Value
Called Chris 10AM and he was here by 1PM. I thought that was fast considering it wasn’t an emergency job. He was really friendly and knocked the job out in no time. Needing to open the door with a jammed lock and replacing the latch and the cylinder. Work was done to a very high standard and I couldn’t be happier. On top of all of this I thought he was very reasonably priced!
Customer in Central Bedfordshire Posted on 23/09/2022 , work completed 23/09/2022
Fix a dodgy patio door lock
Customer Service
Quality
Value
Chris and co. were on site within half hour even though it wasn't an emergency. They tried to fix the patio door lock but the mechanism was beyond repair so they installed an alternative solution. Very happy with the outcome.
Customer in Hertfordshire Posted on 15/09/2022 , work completed 14/09/2022
Fixed a door handle & lock
Customer Service
Quality
Value
Me and my partner are very happy with the outcome of having a secure home, after having a problem with the lock for many years.
Which? Trusted Traders Consumer Posted on 12/09/2022 , work completed 05/09/2022
Lock Replacement
Customer Service
Quality
Value
A quick response, efficient, great communication with options given on how to sort the problem lock. Would use again.
Which? Trusted Traders Consumer Posted on 01/09/2022 , work completed 30/08/2022
Back gate lock jammed
Customer Service
Quality
Value
Chris came the same day and let me know when he would arrive. Friendly and personable. Unjammed the lock and had to replace it, explaining what had caused the problem and what they were doing throughout. Very satisfied with the job done which was reasonably priced. Would certainly recommend.
Geoff in Hertfordshire Posted on 31/08/2022 , work completed 16/08/2022
Very Happy
Customer Service
Quality
Value
On time, gave me an ETA and work was carried out effectively. Very pleased with their service.
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 23/08/2022
Very effiient and professional job
Customer Service
Quality
Value
Very efficient and professional job
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 22/08/2022
Excellent Service
Customer Service
Quality
Value
Came out to change the lock on the front door. They came at the time they said they would come. Job didn't take that long and happy with the end product.
Which? Trusted Traders Consumer Posted on 25/08/2022 , work completed 22/08/2022
Punctual, efficient, reasonably priced
Customer Service
Quality
Value
I left a message for Chris, he called back within a few minutes, and he was able to make an appointment for the same afternoon. He was punctual and courteous, and was able to fix the problem with a sticking lock on my front door for a reasonable price. Recommended.
Customer in Hertfordshire Posted on 23/08/2022 , work completed 22/08/2022
Very Impressed
Customer Service
Quality
Value
Chris was very efficent, prompt and reliable. He quoted and kept to that cost. Repaired lock on front door and will definately use him again.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 17/08/2022
Very impressed
Customer Service
Quality
Value
Quick response, efficent work, pleasent people.
Which? Trusted Traders Consumer Posted on 18/08/2022 , work completed 09/08/2022
Quick response. Very helpful.
Customer Service
Quality
Value
Chris responded to my initial phone call shortly after I left a message. He came round within a couple of hours and repaired the latch on my back door. I was very pleased because I thought it might have to be replaced. I wouldn’t hesitate to use him again and would recommend his work.
Customer in Hertfordshire Posted on 15/08/2022 , work completed 13/08/2022
Very good
Customer Service
Quality
Value
They were very prompt, cooperative and sorted the problem straight away.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 08/08/2022
Lock change - very pleased
Customer Service
Quality
Value
They were excellent, very polite, gave clear pricing with no hidden extras.
Which? Trusted Traders Consumer Posted on 11/08/2022 , work completed 26/07/2022
Excellent service
Customer Service
Quality
Value
Phoned yesterday at 9 am with a lock jammed so I could not get out to my back garden. I spoke to chris who is the owner he said he was very busy but he wa going to do his best to fit me in and he phone me in the afternoon 30 min before to let me know he was coming the gear box had gone in the lock but he had a spare in the van which he changed straight away for me. Very skilled craftman, excellent service and a good price
Which? Trusted Traders Consumer Posted on 04/08/2022 , work completed 01/08/2022
Fast and efficient.
Customer Service
Quality
Value
Lock Around the Clock were contacted Thursday pm and arrived on time Friday am. Both locksmiths were neat, tidy and friendly. They identified a problem with a door lock gearbox, fitted another they had on their van, made a few adjustments to the door to improve its closing and had gone within the hour after cleaning everything they had touched. Their charge was reasonable. I would have no hesitation in recommending them.
Customer in Luton Posted on 01/08/2022 , work completed 29/07/2022
Door locks
Customer Service
Quality
Value
Sunday 9:45am we’re stuck the front door would not unlock. We couldn’t leave and if we did would we get back in? Phoned Chris at ‘Lock around the clock’! Long story short, he gave us an estimated price, arrived within half an hour, job done! I Asked if he’d just look at the back door with a view to returning at a later date Chris took a look and resolved that issue too. Obviously a second visit would be another call out charge. He was efficient, polite and I’ve put him on my list of phone contacts, will definitely recommend him! Great guy!
Customer in Hertfordshire Posted on 31/07/2022 , work completed 31/07/2022
Efficient, friendly, and competitively priced
Customer Service
Quality
Value
My door had got out of alignment with the lock, so it was getting harder to secure. The guys turned up within the time window they gave me (and called to let me know when they were 30 minutes away). Friendly pair, who fixed the problem quickly, completely, and cleaned up before they left. Excellent service.
Customer in Greater London Posted on 26/07/2022 , work completed 25/07/2022
Very quick
Customer Service
Quality
Value
They were quick and efficient. Very happy
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 18/07/2022
Lock Repair
Customer Service
Quality
Value
Call out on a Sunday evening. Quick response. Efficient locksmith who left everything neat and tidy. Checked and double-checked that lock was working properly and asked me to also check that I could lock and unlock the door. Very helpful and explained exactly what was being done. Done to agreed budget.
Customer in Hertfordshire Posted on 14/07/2022 , work completed 10/07/2022
Excellent Work
Customer Service
Quality
Value
I am very grateful to Lock Around the Clock for coming round so promptly to fix my front door lock. They were pleasant, quick and efficient
Vivien in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Great Service
Customer Service
Quality
Value
Looking for a reputable local company to use I called Lock around the Clock to get a faulty door lock replaced. A convenient time was booked for their visit and they phoned 30 minutes in advance of arrival. All very professional, with the basic labour rate quoted upfront. The problem with the door was quickly diagnosed and the lock mechanism replaced. Before leaving they cleaned the area where they had been working. Highly recommended.
Customer in Hertfordshire Posted on 12/07/2022 , work completed 12/07/2022
Excellent Job and Very Pleased
Customer Service
Quality
Value
Chris was very polite and efficient. He cleaned up after his job as the door was a bit greasy. Completed to a very high standard so I am very pleased with the outcome
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 05/07/2022
Very Pleased
Customer Service
Quality
Value
Got here quickly, done the job and everything is fine
Which? Trusted Traders Consumer Posted on 07/07/2022 , work completed 04/07/2022
Badly cut key stuck in the lock
Customer Service
Quality
Value
I was stuck with a badly cut new key in the lock. It wouldn't turn the lock and it wouldn't come out. The locksmith turned up quickly and professionally sorted the problem in an efficient and friendly manner.
Customer in Hertfordshire Posted on 04/07/2022 , work completed 04/07/2022
Very Good
Customer Service
Quality
Value
Excellent service, would recommend.
Which? Trusted Traders Consumer Posted on 30/06/2022 , work completed 24/06/2022
Mended a Door Knob
Customer Service
Quality
Value
I door knob had come apart and it was very important that it was mended as it matched other knobs in the room. I was not sure it could be mended but as I had used "Lock around the Clock" before I telephoned them yesterday. Very prompt service today having told me that they would call between 10am and 12 midday, they telephoned to say when they would be arriving. They immediately started the job and were able to mend the knob. They were very efficient and at a reasonable price. 10 out of 10.
Customer in Hertfordshire Posted on 28/06/2022 , work completed 28/06/2022
Lock replacement
Customer Service
Quality
Value
When I called to discuss the problem, I was told what the likely repair would be and given estimates, depending on what needed to be done. I was told I would be given a call approximately thirty minutes before they were due which they did. The lock needed replacing and I was given different options which were explained clearly. The work was done quickly. They were very polite and friendly. The cost was very close to what had been quoted.
Customer in Hertfordshire Posted on 24/06/2022 , work completed 24/06/2022
repair of front door lock ,and Chris was very helpful and was correct on budget
Customer Service
Quality
Value
I would recommend this company because they got me out of a sticky situation, with a broken front door lock.Chris turned up and was very helpful ,took time to fix the lock without me having to buy a new one. WELL DONE MATE
Customer in Hertfordshire Posted on 19/06/2022 , work completed 18/06/2022
Snapped key
Customer Service
Quality
Value
My key snapped in the lock and Chris was very responsive to my initial call, he was at our house within the hour (as he had advised) The job was done within minutes and he even cut as 2 new keys. Excellent job, Thanks Chris!
Customer in Hertfordshire Posted on 18/06/2022 , work completed 18/06/2022
Excellent work
Customer Service
Quality
Value
Chris and George fitted a lockable sash jammer to replace a broken UPVC window lock. The work was completed to a high standard for a reasonable price.
Customer in Hertfordshire Posted on 17/06/2022 , work completed 17/06/2022
Fantastic company
Customer Service
Quality
Value
Chris and his Colleague were friendly professional and very efficient. Highly recommend this company. Amazing service. 5 stars!!
Customer in Hertfordshire Posted on 16/06/2022 , work completed 16/06/2022
Change of lock
Customer Service
Quality
Value
I was happy with the work carried out, quick and at a good price. Thank you and I would recommend it.
Which? Trusted Traders Consumer Posted on 09/06/2022 , work completed 07/06/2022
Great work - fast, friendly and professional
Customer Service
Quality
Value
A local and family business; Chris arrived with his son. Both very friendly, professional and courteous. The job (replacement of 5 Lever deadlock for security) was done swiftly, no mess and a great finish. Extra keys were cut for me on the spot. Very professional and friendly, and a very fair & competitive price too. I would have no reservations recommending Lock Around The Clock to any of my friends or neighbours.
Customer in Hertfordshire Posted on 05/06/2022 , work completed 02/06/2022
Excellent work
Customer Service
Quality
Value
He was very prompt arriving, very polite and we were happy with the service.
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 22/05/2022
Replacement window handles
Customer Service
Quality
Value
I called the trader this morning about my windows. He attended within two hours, replaced my window handles and was very quick, tidy and professional. Now I can open my windows
Which? Trusted Traders Consumer Posted on 26/05/2022 , work completed 19/05/2022
Rear garage door jammed shut.
Customer Service
Quality
Value
Chris arrived punctually at the agreed time on the day I contacted him. He quickly identified the problem and effected repairs and fitted new parts so that the door is working better than it has for years. It is a heavy UPVC double glazed door so would have been very expensive to replace. I was very happy with both the work and the cost.
Customer in Hertfordshire Posted on 25/05/2022 , work completed 24/05/2022
My Hero!
Customer Service
Quality
Value
French door not functioning. One side not able to close. Locked open somehow by weekend visitor! Phoned a.m. They arrived a few hours later. Friendly efficient service. No parts necessary so they even reduced the charge. Would certainly recommend to anyone.
Customer in Buckinghamshire Posted on 23/05/2022 , work completed 23/05/2022
Garage access and also changed a lock in a door
Customer Service
Quality
Value
Chris came when he said he would. Was extremely professional and polite. Price was very fair. We would certainly have him again and definitely recommend him to our family and friends
Customer in Hertfordshire Posted on 21/05/2022 , work completed 21/05/2022
Brilliant!
Customer Service
Quality
Value
Brilliant service. Came on time, very friendly, efficient, professional and honest pricing. Job completed and tidied up afterwards. Very happy, would definitely recommend!
Jill in Hertfordshire Posted on 18/05/2022 , work completed 18/05/2022
To change my lock.
Customer Service
Quality
Value
Very punctual. Arrived on time. Efficiently changed my lock and charged me reasonable price. Also helped me to sort out my extra job without any complaints. Found them very professional.
Devendra in Greater London Posted on 18/05/2022 , work completed 17/05/2022
Grateful
Customer Service
Quality
Value
Quick response, personal attention and job fixed.
Which? Trusted Traders Consumer Posted on 12/05/2022 , work completed 11/05/2022
Speedy and helpful
Customer Service
Quality
Value
I called Lock Around the Clock at 08.45hrs on Friday morning and they (Chris and George - father and son team) were with me by 11.20 hrs. Their approach to my request for help was calm and reassuring and this carried through when they arrived. The back door locking mechanism had sheared off and left me with a door that would not open. This was sorted within 40 mins and they were able to use existing parts which kept the cost down. A good experience, and a business I'm happy to recommend.
Customer in Hertfordshire Posted on 12/05/2022 , work completed 06/05/2022
Amazing same day service. Efficient and pleasant
Customer Service
Quality
Value
This local trader was able to resolve my malfunctioning front door handle the same day I called. He and his son, a good team, were able to resolve the problem, and replace the handle, ensuring it was working properly for all functions of the opening, closing and locking of the door. They had a replacement handle on the van, so there was no interval between identifying the problem and sorting it. They were tidy and cleaned the door of any finger marks; they were cheerful, professional and polite. They were recommended by a neighbour and I would recommend their services to anyone. I did not enquire about actual likely cost when I called, but did enquire whether the overall cost would include VAT (it did not). Their advert in the local neighbourhood magazine stated there is no call out charge, so I anticipated having to pay labour and parts. I assumed that they would not be able to give me a quote until they knew what the issues were. I was satisfied that the charge was proportionate for the task, and very relieved to have had the malfunction remedied.
Customer in Hertfordshire Posted on 11/05/2022 , work completed 10/05/2022
Repair door lock
Customer Service
Quality
Value
From initial phone request to completion of job everything was done professionally, efficiently and timeously. Chris and George were great . They would my first go to for door, lock issues and I thoroughly recommend them.
Customer in Buckinghamshire Posted on 05/05/2022 , work completed 04/05/2022
Excellent service, quick and life saving.
Customer Service
Quality
Value
To make long story short - locked myself outside my home. It took twenty minutes (literally) to have it sorted out. Best service ever - ten out of ten would lock myself outside again.
Radoslaw in Hertfordshire Posted on 28/04/2022 , work completed 28/04/2022
Very quick and excellent service
Customer Service
Quality
Value
Very nice man came to give me entry to my home after my keys were lost, quick and excellent work and I would certainly recommend him to anyone else. He even helped bring my shopping in.
Which? Trusted Traders Consumer Posted on 21/04/2022 , work completed 14/04/2022
Excellent service
Customer Service
Quality
Value
Excellent service from Chris and his assistant. They were with me within 10 minutes of my call. My key was stuck in the door and could not be removed or turned. Chris instantly knew what the problem was. They managed to open the door promptly, fixed a new lock and even cut an extra key. Very knowledgeable. Very friendly. Reasonably priced. I cannot recommend them enough.
Customer in Hertfordshire Posted on 20/04/2022 , work completed 20/04/2022
Door lock replacement
Customer Service
Quality
Value
I called Chris and he was with me within 30 minutes, replaced my lock and cut me some new keys. Very pleasant and no mess, just got on with the job. I will be keeping this number!
Customer in Hertfordshire Posted on 14/04/2022 , work completed 14/04/2022
Fixed My Door
Customer Service
Quality
Value
Used Chris while ago and he had done a fantastic job. Needed an urgent repair of my lock so contacted him again. He said he could come same day but wouldn't be till the afternoon. He ended turning up late morning and solved the issue. Originally he said I might need a new handle but he was actually able to repair the existing one, saving my a fair bit of money. I can highly recommend him.
Which? Trusted Traders Consumer Posted on 14/04/2022 , work completed 08/04/2022
Fixed lock
Customer Service
Quality
Value
I called Chris in the morning and he arrived within 2 hours as promised . He quoted the price of the job at the beginning. He. fixed the lock quickly and also fixed my door which I really appreciated. He was friendly and the price was reasonable. I was very pleased with the job and would highly recommend his service. Fab.
Diane in Hertfordshire Posted on 12/04/2022 , work completed 12/04/2022
Very pleased
Customer Service
Quality
Value
Responded to my call very quickly, resonably priced and efficent and tidy.
Which? Trusted Traders Consumer Posted on 07/04/2022 , work completed 21/03/2022
Quick Service
Customer Service
Quality
Value
Very pleased with the work carried out, pleasant, fixed my broken lock and gave me choices. Would recommend.
Which? Trusted Traders Consumer Posted on 07/04/2022 , work completed 30/03/2022
RockaroundtheClock really rocked
Customer Service
Quality
Value
Called mid-afternoon and was promised a visit in response to a lock problem. Chris arrived very quickly and conducted a problem assessment of a door that would not open. Labour rate given on the phone before we agreed to him calling. Gave me a couple of options to resolve the problem and quickly and professionally solved our problem. Had the needed materials on the van and completed the work very quickly. Exceeded our expectations in terms of value for money. Service delivered in a professional and personable way. His assistant was also excellent and got on with the job. Both were knowledgeable about the type of door they were dealing with and were able to adapt during installation of the frame.
Customer in Hertfordshire Posted on 01/04/2022 , work completed 01/04/2022
Great service
Customer Service
Quality
Value
Chris sorted out our problematic front door lock quickly and with no fuss. Punctual, professional, polite and reasonably priced! Thanks
Customer in Central Bedfordshire Posted on 01/04/2022 , work completed 01/04/2022
Job well done!
Customer Service
Quality
Value
Quick, timely and helpful!
Which? Trusted Traders Consumer Posted on 31/03/2022 , work completed 28/03/2022
Great
Customer Service
Quality
Value
Needed new front door lock to replace worn out lock. Answered phone quick. Gave approximate price (slightly over-estimated). Quick appointment (I was in no hurry). Turned up on time. Kept me informed. Supplied high standard fitting. Flexible in providing extra keys. Work, high standard. Nice people to deal with.
Customer in Hertfordshire Posted on 17/03/2022 , work completed 14/03/2022
Rapid response and great service
Customer Service
Quality
Value
Chris came the same afternoon following a lunchtime phone call. He replaced the Yale lock on my front door and cut several extra keys for me. He work quickly, tidily and was very pleasant and polite. He charged me exactly what he quoted me over the phone and I thought his charges were very reasonable. I would recommend him to other people.
Customer in Hertfordshire Posted on 17/03/2022 , work completed 17/03/2022
Repaired lock
Customer Service
Quality
Value
I thought his work was excellent. Well mannered and polite.
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 16/03/2022
Brand new lock
Customer Service
Quality
Value
The fitter installed a brand new lock, very happy with the service I received and would highly recommend this company.
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 12/03/2022
Very fast service and great job.
Customer Service
Quality
Value
Locked out of my house, cold and wet and no keys. Neighbour found Lock Around The Clock online and they were with me in thirty minutes. Professional, polite and fast workers.
Sue in Greater London Posted on 16/03/2022 , work completed 16/03/2022
Efficient locksmith.
Customer Service
Quality
Value
Provided a prompt service and very efficient local locksmith. Would definitely use again and recommend.
Customer in Hertfordshire Posted on 13/03/2022 , work completed 13/03/2022
Cylinder replacement
Customer Service
Quality
Value
No time for an estimate the back door wouldn't lock. I called Chris and he arrived quickly. He advised a high security cylinder which took a few minutes to fit. Very pleased with the quality of service.
Philip in Buckinghamshire Posted on 08/03/2022 , work completed 08/03/2022
Excellent service
Customer Service
Quality
Value
They were please they came quick and the price war fair
Which? Trusted Traders Consumer Posted on 03/03/2022 , work completed 03/03/2023
Highly professional
Customer Service
Quality
Value
Chris came to fix a front door lock after I called him, he was able to give me an estimated time which he could come, and arrived at that time. He quickly diagnosed the problem keeping me informed as to what he would have to do. Chris and the young man were extremely polite but upmost professional. I would highly recommend Lock around the clock
Customer in Hertfordshire Posted on 02/03/2022 , work completed 02/03/2022
Most Impressed
Customer Service
Quality
Value
Chris came to fix my lock yesterday, I found him trustworthy and I would highly recommend him.
Which? Trusted Traders Consumer Posted on 17/02/2022 , work completed 10/02/2021
quick, tidy and polite! highly recommended
Customer Service
Quality
Value
Our front door locking mechanism failed. Chris came within an hour of being called, quickly diagnosed the problem and explained our options. he fixed the problem straight away, replacing the whole mechanism. Chris was very polite, tidy, quick and very reasonably priced. we were very happy with the service. I would highly recommend him!!!
Customer in Greater London Posted on 14/02/2022 , work completed 12/02/2022
Outstanding speed of response and quality of work.
Customer Service
Quality
Value
Chris responded immediately to my enquiry despite being late on a Saturday evening. He came Sunday morning and opened a stuck locked upvc patio door. He replaced the mechanism and I am delighted with the quality of the work and the cost was fair. Highly recommended.
Customer in Greater London Posted on 13/02/2022 , work completed 13/02/2022
Excellent
Customer Service
Quality
Value
As a customer I was very impressed by the work done and they cleaned up after themselves. Very happy customer and the door is working well.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 04/02/2022
Brilliant service.
Customer Service
Quality
Value
Absolutely fantastic, nothing was too much trouble. Very pleased with the service.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 09/02/2022
Professional friendly and polite
Customer Service
Quality
Value
Came and fixed lock within 30 min and it was very professional, clean and tidy would highly recommend
Margaret in Prestwood Posted on 07/02/2022 , work completed (undated)
Replace front door gearbox.
Customer Service
Quality
Value
I arrived home about seven PM on the fifteenth of January. I opened and closed the front door but was unable to open it again. I phoned Lock Around The Clock, who advised he could come out to us to access the damage within half an hour, which we thought was superb given it was a Saturday evening. Chris quickly located the problem having opened the door and advised us of our options and cost. We decided to have new parts and Chris replaced the front door gearbox for what we believe was a fair and very reasonable price. The work was completed within forty five minutes with no mess or damage to the door(you wouldn't even know that he had been). Chris was a pleasure to do business with and we were very pleased with the work he carried out, which was all under guarantee. Thank you.
Tony in Hertfordshire Posted on 02/02/2022 , work completed 15/01/2022
Did exactly what it said on the Tin!
Customer Service
Quality
Value
Made contact very quickly, kept me updated on their arrival. Explained exactly what they were doing, actually fixed the yale lock rather than just replacing it. Very clean tidy and friendly. Couldn't recommend them highly enough.
Customer in Hertfordshire Posted on 28/01/2022 , work completed 26/01/2022
Highly Recommend
Customer Service
Quality
Value
Thought they were very professional, efficient and reasonable. Really genuine people that made a helpful contribution. Highly recommend to others.
Which? Trusted Traders Consumer Posted on 13/01/2022 , work completed 13/01/2022
Fantastic service
Customer Service
Quality
Value
I had locked myself out and damaged my lock trying to get back in. Luckily I found Chris's business in our local news magazine, gave him a call and within an hour he was with me. Got me back into my house and fitted a new lock, with spare keys. He was very professional and completed the job quickly and efficiently. When he told me how much, I couldn't believe it - you expect to pay so much for these things but the cost was very reasonable. I would definitely use again if need to and recommend to anyone who needs a locksmith.
Customer in Hertfordshire Posted on 13/01/2022 , work completed 08/01/2022
Fast, fair and efficient
Customer Service
Quality
Value
Lock around the Clock arrived swiftly, carried out the task in under five minutes and requested a very fair price for their effort.
Customer in Greater London Posted on 10/01/2022 , work completed 10/01/2022
Repair to UPVC Door lock
Customer Service
Quality
Value
An external door was stuck in the locked position, the key wouldn't turn and the handle did not work. I rang up at 2.30 pm on the 4th and he arrived at about 3.30 having rung 20 minutes before to say when he would arrive. He immediately got the door open and took out the mechanism and replaced the gearbox, reassembled and made some adjustment - job done! Very impressed with his skill and the speed that he did the job. He left everything clean and tidy. I would recommend him to anyone. First class.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Lock repair and service
Customer Service
Quality
Value
Just had them round to repair and service a non-functioning lock. Great guy, job done in a few minutes, all working. Called him, said no rush, he came later that day. We will certainly recommend to all that ask.
Customer in Hertfordshire Posted on 04/01/2022 , work completed 04/01/2022
Very Professional, Prompt, Tidy & Polite
Customer Service
Quality
Value
I called Chris to ask him to fit a new front door lock which I have purchased myself on Friday to comply with my house insurance. I looked to fit it myself but found the lock was much too complicated for me to fit and decided to call Chris. Chris answered my call straight away and told me that he would try and fit me in later that day. He called me later on Friday afternoon to say he was on his way. Unfortunately, he was unable to fit the lock due to the sitting of the previous lock. Chris made a number of suggestions one of which was to fit a mortice lock which he came and fitted on Monday afternoon. Very happy with the outcome. Tom
Tom in Hertfordshire Posted on 21/12/2021 , work completed 20/12/2021
Excellent service!
Customer Service
Quality
Value
He arrived in just over an hour from my call, and even phoned to say he was delayed by a few minutes. He explained everything well and was able to make additional keys from his van. Went over and above my expectations.
Customer in Posted on 17/12/2021 , work completed 12/12/2021
Couldn't be better!
Customer Service
Quality
Value
I phoned them early morning. He fitted three mortice bolts for security purposes arriving at 2pm. Work was most satisfactory. Clean and tidy job.
Gerald in Hertfordshire Posted on 16/12/2021 , work completed 15/12/2021
Repair of UPVC door lock
Customer Service
Quality
Value
Speedy Response. Assessed situation and had spare part available. Expert work. Repaired within an hour at a competitive price. Cannot recommend the highly enough
Jennifer in Hertfordshire Posted on 11/12/2021 , work completed 09/12/2021
Excellent work
Customer Service
Quality
Value
Realigned the front door so it would double lock. Very professional. Quoted me but charged me less after the job.
Which? Trusted Traders Consumer Posted on 09/12/2021 , work completed 07/12/2021
Absolutely brilliant
Customer Service
Quality
Value
Amazing service! From the moment I first called Chris for the job to its completion, it took just under an hour! He came round to my house within 10-15 minutes. He was professional and friendly. He and his colleague sorted out the balcony door for me immediately. Above all else, he was honest and did not overcharge me, but charged me at the correct rate. I am very grateful for their service, and would unreservedly recommend them!
Albert in Hertfordshire Posted on 04/12/2021 , work completed 03/12/2021
Prompt and Efficient Repair
Customer Service
Quality
Value
Front door lock not working. Answered phone promptly in person and arrived earlier than originally estimated, but they kept me informed and I was pleased with completion of job sooner than expected. They told me how much it would cost before they started the work. Would recommend Chris for speedy, efficient and friendly service, and use again in the future.
Customer in Hertfordshire Posted on 02/12/2021 , work completed 02/12/2021
Fantastic Job
Customer Service
Quality
Value
Fantastic and diligent Job. Turned up on time, rang me in advance to let me know they were on their way. Carried out job very quickly and very efficiently. Will use again and highly Recommend.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Fixed Patio Doors That Weren't Locking Properly
Customer Service
Quality
Value
Great service from Chris. Had issues with patio doors not locking properly. He was quick in responding, arrived at the time agreed, completed the work and tidied up after. Charged a fair price for the work. All in all, very happy.
Customer in Hertfordshire Posted on 19/11/2021 , work completed 17/11/2021
Really impressed with their service
Customer Service
Quality
Value
I have used his company on a few occasions and really impressed with their service. They even helped on a Sunday PM for me! Always quick to respond and attend and extremely reliable. Highly recommend.
Customer in Hertfordshire Posted on 18/11/2021 , work completed 18/11/2021
Toilet Door Lock Repair
Customer Service
Quality
Value
This was the second time I used Lock around the Clock. The door to our downstairs toilet was broken and it meant everyone using it had to advise they were in there or sing. I had tried replacing the lock myself. Big mistake. Chris and his colleague replaced the lock and fitted a new one which works very well. They arrived when they said they would. The price was as quoted. They were polite and friendly and cleaned up before leaving. I was very pleased with the work they carried out.
Customer in Hertfordshire Posted on 13/11/2021 , work completed 10/11/2021
A pleasure to deal with
Customer Service
Quality
Value
Quick response. Arrived the same day as contact and kept us updated as to expected arrival time. Work carried out speedily and efficiently and with a smile.😊A pleasure to deal with.
Customer in Hertfordshire Posted on 11/11/2021 , work completed 08/11/2021
Secured a loose yale lock. You won't find a better locksmith!
Customer Service
Quality
Value
Have used this company several times over the years. Reliable, reasonable, courteous, professional, friendly, efficient and genuine. Would highly recommend, first class service!
Customer in Hertfordshire Posted on 09/11/2021 , work completed 08/11/2021
Excellent service
Customer Service
Quality
Value
Called me en route with expected arrival time. Fixed my troublesome door lock, explained and showed me exactly what caused the problem. Delighted.
Customer in Buckinghamshire Posted on 09/11/2021 , work completed 07/11/2021
Excellent service and advice , and good work
Customer Service
Quality
Value
Chris was really helpful and flexible , called before the appointment , gave excellent advice on the locks to be changed and this was done efficiently really pleased with the work.
Customer in Hertfordshire Posted on 04/11/2021 , work completed 01/11/2021
Lock Change
Customer Service
Quality
Value
Had a lock changed, very quick response and service, explained everything, courteous and fair price.
Customer in Hertfordshire Posted on 03/11/2021 , work completed 01/11/2021
French Doors Repair
Customer Service
Quality
Value
I was very pleased with the service provided by Lock around the clock. I rang them around midday on 1st November 2021 and they arrived at about 4pm. They quickly identified the reason for the french doors not opening. They fitted a new lock gearbox to the doors which they had brought with them. Both of them were polite and friendly and they left no mess.
Customer in Hertfordshire Posted on 02/11/2021 , work completed 01/11/2021
Unable to open the conservatory door in to the garden
Customer Service
Quality
Value
The staff were very courteous, helpful and professional. They were able to come to us at short notice (late on a Friday afternoon), which was much needed as we were unable to get out of the back door and the dogs need to use the garden! They came at the agreed time. They identified what was needed to be done to fix the backdoor (change the gearbox) and explained it well to us. They were very happy to fix an additional problem despite us not mentioning on beforehand. They fixed an ongoing issue we had with our temperamental front door that they identified on coming/leaving the house. Very tidy. Happy people.
Customer in Hertfordshire Posted on 22/10/2021 , work completed 22/10/2021
Saved my life
Customer Service
Quality
Value
Chris was wonderful to deal with, a very nice man, would recommend all my friends and clients. Saved my life when I was locked out. I will not use anyone else and cannot rate him highly enough.
Which? Trusted Traders Consumer Posted on 21/10/2021 , work completed 21/10/2021
Another quality piece of work speedily carried out
Customer Service
Quality
Value
Having used Lock around the Clock’s service successfully before I was glad I kept their contact number to hand. Chris answered my phone call in person late on the Friday and agreed he would attend at my property the following Monday morning (non emergency) to fix a sticking lock on a UPVC Patio door. The repair was quickly carried out to my complete satisfaction. Whatever the problem is around locks I would recommend this firm.
Customer in Hertfordshire Posted on 18/10/2021 , work completed 18/10/2021
Great job, all fixed
Customer Service
Quality
Value
We called Chris as we had a problem with our bi-fold patio door, it wasn’t locking and unlocking properly. Chris always responds quickly and is very helpful, asking for photos to give him an idea of the kind of lock it was. We have used Chris twice before and he has always been friendly, helpful, knowledgeable and gets the job done. Chris arrived at the time he said he would be here and fixed the problem, doing an honest job and it’s working better than before. No hesitation in recommending Chris, honest, professional and an expert in his field.
Customer in Hertfordshire Posted on 08/10/2021 , work completed 04/10/2021
Great work, a decent price and a friendly service
Customer Service
Quality
Value
I contacted the company as my bedroom door was locked and would not open. I was answered straight away and they made an appointment for the next day. They were great timekeepers and came on time ready and equipped to replace my lock. The work was carried out with no fuss, efficiently and courteously. They tidied up and vacuumed up the small amount of debris that was produced. The work cannot be faulted and their manner was helpful and professional.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 01/10/2021
Locked out
Customer Service
Quality
Value
Having locked my keys in the house, I called on a neighbour who invited me in and allowed me to use her laptop to find a locksmith. I phoned Lock Around the Clock who estimated they would be with me in about an hour. 45 minutes later they called to say they would be another half hour, and they turned up within 25 minutes. They managed to open my door very quickly causing no damage and actually charged me less than they had indicated on the phone. They were polite and friendly. I would certainly use them again.
Customer in Hertfordshire Posted on 01/10/2021 , work completed 30/09/2021
Lock repair
Customer Service
Quality
Value
Came promptly after callout at prearranged time assessed job and carried out repair quickly and with no mess. Very happy
Customer in Hertfordshire Posted on 30/09/2021 , work completed 30/09/2021
Excellent service
Customer Service
Quality
Value
The trader from Lock around the clock did a brilliant job, the job was done in 10 minutes and completed. They were very friendly, very efficient and very professional. They replaced a locking handle on a small window on my conservatory. I would definitely use them again.
Which? Trusted Traders Consumer Posted on 23/09/2021 , work completed 20/09/2021
Lock Around the Clock - Fantastic
Customer Service
Quality
Value
Great people. Polite, efficient, speedy. Showed up within the eta stated on the phone. Provided options, so as to manage costs.
Darren in Buckinghamshire Posted on 09/09/2021 , work completed 08/09/2021
Very pleased with work done
Customer Service
Quality
Value
I called about a broken lock and they arrived within the hour and fixed it as well as giving me advice. They also sorted out a couple of other issues with different locks and didn’t charge any extra. I was impressed with the speed at which the work was done and how well they tidied up.
Customer in Hertfordshire Posted on 01/09/2021 , work completed 01/09/2021
Fitting a new Front Door Lock
Customer Service
Quality
Value
They were very punctual, very polite and they did a very good job at a reasonable price. I would thoroughly recommend them.
Customer in Hertfordshire Posted on 25/08/2021 , work completed 25/08/2021
Great service
Customer Service
Quality
Value
Chris was very friendly and explained the different types of locks with the pros/cons which was very useful for me! Clean, tidy & efficient for a great price! Will definitely use his service again
Customer in Hertfordshire Posted on 13/08/2021 , work completed 12/08/2021
Lock Repair
Customer Service
Quality
Value
Excellent job, more helpful than he had to be.
Which? Trusted Traders Consumer Posted on 12/08/2021 , work completed 06/08/2021
Change lock on front door.
Customer Service
Quality
Value
Elderly parents kept leaving key on inside front door lock which prevented other key holders from unlocking the door from the outside. Contacted Chris who said he could fit a knob to lock the door on the inside so that the front door could still be unlocked from the outside with a key. Chris' quote was 50% cheaper than others I had obtained and the standard of workmanship was top class.
Customer in Hertfordshire Posted on 07/08/2021 , work completed 02/08/2021
Efficient
Customer Service
Quality
Value
Chris and his assistant arrived exactly when they said. They worked quickly & efficiently, leaving no mess. They explained the work carried out, showed us that the locks now worked without any problems. All in all - great service. Locks are now smooth and in perfect order.
Customer in Hertfordshire Posted on 01/08/2021 , work completed 27/07/2021
Great Locksmith
Customer Service
Quality
Value
I have used lock around the clock 2 or 3 times. Each time, easy to arrange visit, kept me informed when they would arrive on the day, listened to me about problem, tested if it was the real problem, confirmed problem and proposed solution cost. I approved solution & cost - they did it - I paid - everyone happy with result. Will call them next time I need lock smith. Ps even gave me extra key as copy that works was not to the locksmith’s quality.
Customer in Hertfordshire Posted on 01/08/2021 , work completed 01/08/2021
Excellent workmanship
Customer Service
Quality
Value
We have used them for years and they are easy to contact and respond to quickly and punctually. They are very experienced and resourceful, do an excellent job and clean up the site afterwards. Most professional service and very good value. Highly recommended.
Christopher in Hertfordshire Posted on 28/07/2021 , work completed 23/07/2021
Supply and fit of a BS3621 lock
Customer Service
Quality
Value
Very easy to deal with from start to finish. Chris fully understood my requirements, provided a competitive price, arranged a mutually convenient date and time to undertake the work, and arrived when he said he would. He did the work in an efficient and professional manner. Very satisfied and happy to recommend.
Customer in Buckinghamshire Posted on 27/07/2021 , work completed 27/07/2021
Excellent Work
Customer Service
Quality
Value
Excellent job was done on time with no fuss and a cheery smile. Had one lock repaired and one new lock fitted.
Cynthia in Hertfordshire Posted on 27/07/2021 , work completed 24/07/2021
Change Lock Cylinder on Back Door
Customer Service
Quality
Value
Came out very quickly on a Sunday as I couldn't shut and lock the back door. Very courteous and friendly and we discussed the work throughout along with the options and costs.
Customer in Hertfordshire Posted on 20/07/2021 , work completed 18/07/2021
Emergency - key snapped in lock
Customer Service
Quality
Value
Found his details in my local - called and answered straight away. Informed me he was at a job but he would call when he finished and would come to me next. Did as he said - arrived , polite and completed the job. An emergency that was resolved within 10 minutes. Number has been stored for future and would recommend.
Donna in Hertfordshire Posted on 17/07/2021 , work completed 17/07/2021
Great service, quick, easy, professional
Customer Service
Quality
Value
Lock Around the Clock came and fitted a new lock and supplied new keys. Service was great. They were available next working day, were really friendly and professional and provided good advice about what to install. Even adjusted a defect that was and issue before they installed the new lock for us. Would definitely recommend.
Customer in Hertfordshire Posted on 12/07/2021 , work completed 12/07/2021
Replacement Locks
Customer Service
Quality
Value
Replaced two internal door locks and helped with front door. Turned up really quickly, highly recommended.
Mark in Hertfordshire Posted on 07/07/2021 , work completed 07/07/2021
Good work and fast.
Customer Service
Quality
Value
Arrived promptly. Work carried out as requested. Price as agreed over phone. He tested door lock in front of me, more than once, and got me to test it to guarantee was fine. Kept area clean during work and when finished.
Customer in Posted on 05/07/2021 , work completed 03/07/2021
Came within an hour and solved the problem straight away
Customer Service
Quality
Value
Chris Cavanagh and son came within an hour of calling them when my back door would not open. They opened the door and fitted a new screw within minutes. Very polite, very efficient and reasonably priced. I am glad I know of them in case I need them again.
Barbara in Hertfordshire Posted on 04/07/2021 , work completed 25/06/2021
Professional and worth the money
Customer Service
Quality
Value
I don't usually leave feedback on work done, however, on this occasion it is an absolute pleasure to do so. He and his colleague arrived on time and explained what our options were. It didn't sound like he was selling but more of these are the advantages and disadvantages, very simple. A very respectful and professional company....I would NOT hesitate recommending this company.
Kelly in Hertfordshire Posted on 23/06/2021 , work completed 21/06/2021
Satisfied customers review
Customer Service
Quality
Value
Chris Cavanah called today to fix a new lock on my back gate. The work was carried out very expeditiously and everything was left tidy. I would be ready to recommend his services to anyone.
Which? Trusted Traders Consumer Posted on 03/06/2021 , work completed 01/06/2021
Lockout SOS
Customer Service
Quality
Value
Chris Cavanah and his son of Lock Around The Clock were on the scene within approximately 30 minutes of me calling to say I had locked myself out of my house. I was back in my property within a matter of minutes. The service was polite and professional, and I thought the rate for the job was very reasonable. I would not hesitate to use them again... but hopefully not for the same purpose!
Hartley in Hertfordshire Posted on 28/05/2021 , work completed 27/05/2021
Emergency Repair to UPVC Plastic Door.
Customer Service
Quality
Value
Having used Trusted Traders once before both tradesmen were very efficient. Chris was the only person to return my emergency call. He telephoned to advise when he would be arriving and completed a very efficient job for me. I would strongly recommend his Company.
Jill in Buckinghamshire Posted on 21/05/2021 , work completed 20/05/2021
Great service - and very prompt
Customer Service
Quality
Value
I locked myself and three dogs outside my son's house. I didn't know the area and had to get in to get keys before picking the children up from school. I looked on line and found Chris and rang. He was great, he reassured me he would be with me within the hour and turned up as promised. He had to replace the lock to gain entrance and then replaced it with a new one and did a clean and tidy job. I was so pleased and so relieved. The cost was very reasonable too. Highly recommended.
Penny in Buckinghamshire Posted on 18/05/2021 , work completed 17/05/2021
handy locksmith
Customer Service
Quality
Value
The locksmith came promptly. He did a good and tidy job and charged a reasonable price. He was polite and efficient and I would happily use his services again.
Customer in Greater London Posted on 12/05/2021 , work completed 12/05/2021
Excellent Service
Customer Service
Quality
Value
An excellent service from these locksmiths. Speedy response to our emergency callout - we'd locked ourselves out- & they phoned us to tell us an eta. Impressed! Very professional, friendly, helpful and very reasonable cost. I strongly recommend them.
Ann in Buckinghamshire Posted on 11/05/2021 , work completed 11/05/2021
Prompt professional service
Customer Service
Quality
Value
Having been very pleased with Chris’ work previously, I rang to see if he could urgently gain access as I’d locked myself out of my boat. He gave me an ETA & arrived promptly. He gained access by replacing the lock & providing new keys plus 2 spares. He was professional & polite throughout & the cost was very reasonable. I would highly recommend Lock Around the Clock & wouldn’t hesitate to use them again.
Sharon in Buckinghamshire Posted on 05/05/2021 , work completed 05/05/2021
Instant solution
Customer Service
Quality
Value
We managed to break a key in a lock. Had kept Chris’s number on my phone on his advice - you’re more likely to be locked out than locked in. Worked a treat and within an hour of phone call Chris and son had turned up and fixed the problem. Excellent service.
Ian in Hertfordshire Posted on 04/05/2021 , work completed 04/05/2021
corrected problem
Customer Service
Quality
Value
They corrected the problem with the lock, re-aligned the door, were very polite and I would use them again.
Customer in Hertfordshire Posted on 28/04/2021 , work completed 28/04/2021
Door Lock faulty
Customer Service
Quality
Value
Called Chris who answered straight away, very courteous and polite, explained the fault on two locks. Called 10 mins before coming. Inspected and managed to repair one of the faulty ones and saving me £90. Well mannered and tidy work.
Customer in Hertfordshire Posted on 23/04/2021 , work completed 23/04/2021
Locksmith - Reliable, Trusted & Professional
Customer Service
Quality
Value
Selected Lock around the Clock based on high volume of positive reviews. We identified that our front door lift & lock handle was not working and therefore unable to close our front door! From our initial call at 17:30 - Chris Cavanah arrived 30 minutes later and resolved the issue. Chris was simply fantastic and very professional. Locksmith reliability is a must! Would highly recommend Chris and his company to support your requirements.
Lisa in Hertfordshire Posted on 23/04/2021 , work completed 22/04/2021
Patio door unlocked
Customer Service
Quality
Value
Very friendly & efficient work carried out at a fair price. Rang half an hour before arriving to ensure that someone was home.
Steve in Hertfordshire Posted on 20/04/2021 , work completed 20/04/2021
Efficient, friendly service
Customer Service
Quality
Value
I locked myself out with the key in the lock on the inside. They kept me informed on when they would arrive. They opened the door extremely quickly, making no mess. The charge was the one quoted. The service was very professional and there is no hesitation in recommending them.
Elizabeth in Hertfordshire Posted on 19/04/2021 , work completed 19/04/2021
Efficient, friendly work
Customer Service
Quality
Value
Our son required a new door lock fitted to comply with his house insurance policy, but needed us to be there when the work was done. We recommended Chris as we had used him in the past. Chris came on time, showed and explained the lock he was going to fit and confirmed it complied with the insurance requirements. He was friendly, but got on with doing the work and cleaned up after. He was able cut extra keys for us and charged the agreed price.
Customer in Hertfordshire Posted on 19/04/2021 , work completed 02/04/2021
Fitted locks
Customer Service
Quality
Value
Provided an excellent service. Came within an hour. Always friendly and pleasant. Good quality locks. Value for money.
Lal in Hertfordshire Posted on 13/04/2021 , work completed 10/04/2021
Easy, no fuss, problem solved
Customer Service
Quality
Value
Thanks to Chris for replacing handle assembly and door lock for exterior door. Arrived on time, observed current safety precautions, advised on options and made the required changes, quickly and without fuss. Would be pleased to use again. Dave
Customer in Hertfordshire Posted on 07/04/2021 , work completed 24/03/2021
Excellent work
Customer Service
Quality
Value
Excellent service by Chris and his son. Speedy response, good workmanship, tidy, friendly and professional.
Melanie in Hertfordshire Posted on 30/03/2021 , work completed 30/03/2021
Excellent work and service
Customer Service
Quality
Value
I spoke to Chris/Lock Around the Clock via Checkatrade and explained what I needed. Chris said he had no problems about assisting and we agreed the date and time of visit then. He did not pressure me into doing work straightaway as it was not necessary and would cost more for an urgent call out. Chris duly came on time and carried out the required work to an excellent standard. He explained how much the work would cost and did some additional key cutting for me as well.
Des in Hertfordshire Posted on 29/03/2021 , work completed 29/03/2021
Saved the day
Customer Service
Quality
Value
I had an emergency last Friday morning and frantically called Chris at 7am (not thinking I would get an answer) for his help! He was very calming and arrived within half an hour to change my locks! The job was done quickly and he was very helpful with the matter! Hopefully I don’t have another lock emergency but if I do I will definitely use Locks Around The Clock Again.
Alexandra in Hertfordshire Posted on 27/03/2021 , work completed 19/03/2021
Fantastic Job
Customer Service
Quality
Value
They always arrive when they say they will, they do a good job, very friendly and professional.
Which? Trusted Traders Consumer Posted on 25/03/2021 , work completed 18/03/2021
Lock Repair
Customer Service
Quality
Value
Rang when they said they would, arrived on time were polite and professional, removed and serviced the lock, left everything clean and tidy when they had finished and the front door lock now works like new again all done at a fair price.
Customer in Hertfordshire Posted on 25/03/2021 , work completed 24/03/2021
Good, tidy work
Customer Service
Quality
Value
Fitted a new lock to back door. Works well. Made no mess. My other problem is an intermittent stiffness to the lock on the fairly new composite front door. Unfortunately, it was working perfectly when Chris came round. He oiled it and loosened it, so hopefully that will permanently solve the problem.
Customer in Hertfordshire Posted on 24/03/2021 , work completed 23/03/2021
Excellent
Customer Service
Quality
Value
We locked ourselves out by leaving the key in the lock on the inside of the front door and couldn't get in. Mothering Sunday afternoon - turned up within 20 mins as stated and got us in!
Customer in Hertfordshire Posted on 14/03/2021 , work completed 14/03/2021
10 out of 10
Customer Service
Quality
Value
I would have absolutely no hesitation in recommending Lock Around The Clock. 10 out of 10 in all aspects, so rare these days. Thank you!
Customer in Hertfordshire Posted on 11/03/2021 , work completed 09/03/2021
Fast repair for PVC door mechanism
Customer Service
Quality
Value
Came the day I called and fixed the locking mechanism for a PVC door which would not open. Repaired one component rather than replacing the complete unit, saving money.
Customer in Hertfordshire Posted on 04/03/2021 , work completed 01/03/2021
Quick and efficient
Customer Service
Quality
Value
Arrived within the hour. Did a number of jobs - change lock of garage door, change window handle and lock, remove a padlock. All work completed as needed, work areas left tidy, friendly and efficient.
Customer in Hertfordshire Posted on 03/03/2021 , work completed 19/02/2021
A pleasure to deal with.
Customer Service
Quality
Value
I called Chris at 8.30am and he was here by 11am with his assistant. Masked up and ready to go. Our door was not secure and it was fixed within an hour and a new lock on. Friendly and efficient and a pleasure to deal with. I have no hesitation in recommending Chris and his assistant to anyone.
Customer in Hertfordshire Posted on 01/03/2021 , work completed 01/03/2021