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Trusted Traders

Lock Assist Limited

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb img 2453

4.9

79 Reviews

About

Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we are the ones to call, 24 hours a day.

Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.

But you needn't despair. We sort out these sorts of problems daily and with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Security equipment suppliers and manufacturers

    • Intercom systems
    • CCTV & video equipment
  • Carpenters

    • Joinery and carpentry
  • Doors

    • Fire doors
    • Timber doors
  • Double glazing

    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • More Services

    • safe opening
    • supply
    • installation
    • master systems
    • key cutting

Customer reviews

4.9
79 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Excellent from survey to completion
Customer Service
Quality
Value
I required my home and garden to be secured in time for my Grandson's next visit, he has autism. Paul and Carl where very understanding and offered professional advice. Although the quote was a little more than I hoped the work done is worth every penny. The quality of workmanship, care of my home (and dog) and professional friendly manner were excellent.
Customer in West Sussex11/07/2019
Great work completed competently.
Customer Service
Quality
Value
Front door lock faulty. Paul arrived on time and completed the job efficiently. Door adjusted and lock eased. All explained and completed at the cost given in advance. Certainly on my list to be used again as necessary.
Customer in West Sussex27/06/2019
Front door lock jammed.
Customer Service
Quality
Value
Following a phone call, Lock Assist were with us in 10 mins. Very professional, very quick and sorted our jammed lock and got us into our house within no time at all. We could not fault their service and advice. We would recommend Lock Assist to anyone
Customer in West Sussex12/04/2019
Very professional and went the extra mile
Customer Service
Quality
Value
Contacted Paul over the phone. Explained the work required for bathroom locks. Paul suggested a visit and he was over the next day. Looked at doors and explained the costs and materials involved. Did the work and for no extra cost removed the rattle from the front MAIN door - top service. Very prompt and went the extra mile in replacing the door handles as well. Very happy with the service and will definitely recommend.
Customer in West Sussex11/02/2019
Great job
Customer Service
Quality
Value
Front door lock had jammed. They responded very quickly and efficiently, identified the problem, changed the lock and did a great job.
Customer in West Sussex05/02/2019
Specialist Keys Cut
Customer Service
Quality
Value
I have just received excellent service from Lisa and the team at Lockassist. She emailed and phoned me promptly as I had to get special keys cut. They were cut and I received them by registered post the next day. Brilliant service from a very friendly helpful company. Highly recommended.
Customer in West Sussex28/01/2019
Lock/door adjustment
Customer Service
Quality
Value
An excellent job expeditiously carried out. Paul was amiable and courteous, he arrived on time and explained what was wrong and corrected the faults. All of the work was carried out within the basic charge which was quoted when I requested the visit. I would have no hesitation recommending this company and will use it again if the need occurs.
Customer in West Sussex08/01/2019
Excellent service
Customer Service
Quality
Value
Paul came out to us in Chichester from his base in Hayward’s Heath. Arrived on schedule and did a first rate job changing all the locks on a house we had just moved into. Polite, timely and good value for money. Highly recommend.
maggiebris05/12/2018
Excellent service
Customer Service
Quality
Value
Lock Assist serviced the door latch on a multi-point locking upvc door and replaced the springs for me. It now operates better than ever before.
Malcolm06/09/2018
Great all-round service
Customer Service
Quality
Value
I've been to Lock Assist before to buy parts and have always found them helpful and a pleasure to deal with. On this occasion I had to call them out as our front door lock had jammed, and they responded very quickly and efficiently, getting us secure until a part could be ordered, and managing my expectations in terms of the likely cost. They then returned to fit the part and repair the door - all done quickly and efficiently. A pleasure to deal with a company that values customer service and I have no hesitation in recommending them
Alan Girling07/08/2018