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Endorsed by Which? Trusted Traders
Lock Assist Limited
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we are the ones to call, 24 hours a day.
Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.
But you needn't despair. We sort out these sorts of problems daily and with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.
What we do
Locksmiths
- Emergency locksmith service
Double glazing
- Double glazing repairs
- Double glazing suppliers
Conservatories
- Conservatory repairs
- Conservatory maintenance
More Services
- safe opening
- supply
- installation
- master systems
- key cutting
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
102 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great guy
I called Lock Assist in a panic about my car roof box lock. The guy was brilliant. He gave me great advice which I followed and managed to fix the problem myself. This of course saved me money and a whole lot of hassle. He really didn’t need to be so helpful as he didn’t earn anything from me. I would certainly use them for any future problems and happily pay.
Joanne in East Sussex
(Reviewer did not use service)
Recommended
Lock Assist
Unfortunately our door lock failed on a Sunday and out of 15 phone calls made to locksmiths reportedly all offering a 24-hour callout, this company was the only one that offered a solution. With an arrangement to attend site on Monday morning. They were prompt, informative and importantly they even mention that the callout charge will be less as it was a weekday not weekend and when the bill arrived we were very surprised that even after two visits the bill was less than £220. Great service, will highly recommend this firm, both Paul and the fitter - honest, courteous and knowledgeable.
Kevin in East Sussex
(Reviewer did not use service)
Recommended
Quick Response
Customer Service
Quality
Value
Paul was fast to attend and completed the job efficiently with no mess to clear away, fantastic response and professional attitude made a difficult issue seamless.
Customer in West Sussex
, work completed
Recommended
Lock Assist - Sussex Locksmiths Superb Service.
Customer Service
Quality
Value
Absolutely first class company, would have no hesitation using them again and recommending. Attended within a very short time, Polite, Helpful, Highly Professional, Efficient and Reasonable Rates- 5 STAR.
Alex in West Sussex
, work completed
Recommended
Extremely helpful
Customer Service
Quality
Value
Lock assist were recommended to me by a glazing company who said they were very reliable. I found them extremely helpful when I called and they arranged to change the lock and provide new keys for my conservatory door the next morning. They arrived promptly and carried out the work quickly and efficiently.
Customer in West Sussex
, work completed
Recommended
Antique writing box revived
Customer Service
Quality
Value
Paul from Lockaccess even from my initial contact by phone demonstrated his concern and willingness to resolve my problem with his rapid understanding of what I was asking him to do. The box had not been opened for 30 plus years and contained personal paperwork and a few sovereigns. His quick recognition this might be the case he explained he would need to take the box out of my field of view but would not lift the lid after picking the lock until he was in my presence again. This he accomplished in no more than 15 minutes and went on to provide an overall to the lock itself, a key of similar age and a keyring to minimise the loss of the key again. Until I found Paul my experience in locating a locksmith had not been particularly pleasant. Whenever I have any lock problem again Lockaccess will be the only solution to contact.
John in East Sussex
, work completed
Recommended
Speedy, friendly and good price
Customer Service
Quality
Value
When front door lock broke, they attended the house very quickly and they were very clear with what they could do to help and detailed costs upfront. Very professional and speedy manner, needed new lock and set of keys and they provided that all on the spot. Highly recommend
Customer in West Sussex
, work completed
Recommended
fast and effective
Customer Service
Quality
Value
I phoned with a broken front door lock. They called back quickly and tried to help over the phone to avoid any cost which was really appreciated. We could not fix it remotely so they came out very quickly and dealt with the problem.
Graham in West Sussex
, work completed
Recommended
Quick response and job turn around. Accurate quotes
Customer Service
Quality
Value
I phoned up in emergency hours, was originally asked is, it an emergency? When stating no, they kindly told me to ring back a few hours later so I wouldn't be over charged which was great, so left me with a good feeling to ring back. Once I rang back I was told 3 prices dependant on the work that was needed and they could of turned up the same day if it wasn't down to my time limitations. They turned up on time the next morning, fixed my lock issue with my front door and told me the exact work that had been carried out which matched the price I was given over the phone. Overall brilliant service and if I need a locksmith again I won't hesitate in calling them straight away.
Customer in West Sussex
, work completed
Recommended
Upvc side door jammed shut
Customer Service
Quality
Value
A telephone call for help, for a Upvc side door that was multi-locked and could not be opened, was answered politely and professionally with a price for a repair given. An appointment was made and kept. The door was opened within 2 minutes (without damage to the door or surround) and repaired within 10 minutes (spare part, a gearbox, carried in van). Very pleased with the service received and would certainly use again.
Mike in East Sussex
, work completed
Recommended