Lock Assist Limited

I locked myself out early on a Saturday morning, called Lock Assist and they were here within 30 minutes - no damage, no need for new keys or locks I would highly recommend them and wouldn't hesitate to use them again (though hopefully won't have to) I would have given 5 stars for everything but it was quite expensive and I was completely stuck so had little choice - but what price do you put on someone coming to your rescue so quickly when you've done something so dumb!

We had a metal double door that was unusable. Paul and his team at Lockassist went the extra mile to repair the door to fully functional. We have worked with Lockassist for many years and have always found them to be very professional and helpful. Would recommend them to anyone.

We had to change our locks yesterday as keys were stolen and someone from Lock Assist came within 10 minutes of my phone call. The locks were changed for us within a few minutes and the locksmith was very pleasant and polite. We were advised of the costs from the beginning and found it very reasonable. Would definitely use Lock Assist again.

Great prompt service and lovely to deal with. Swift response and reliability, I highly recommend them.

Swift service, excellent work, and took the time to understand and source the product I wanted. Kind and polite throughout.

I’m very happy with this company their service and expertise was first class. More than happy to recommend them on and I will be using them again in the future

Having moved to different properties across different countries, I've dealt with many locksmiths, but dealing with Paul and his team made me realise that they're not all created equal. Professional, polite, and proper results were the key things I was looking for and thankfully, Lock Assist delivered on these. During the property visit, even before discussing the type of locks to use, Paul drilled down on what each room will be used for, and discussed options based on that. You won't have to worry about procuring the locks yourself because they arrange that for you to ensure QA of the items. Beyond the functionality, these guys also genuinely care about how the locks fit the property. They can save you from yourself by suggesting what is "in keeping with" a modern or traditional house, and have the patience to explain what brushed/matte/satin and nickel/silver/chrome, if you care about that. I am super appreciative that they managed to install the locks we needed prior to us moving into our house, which ensured we could sleep soundly on moving day. We were so satisfied with the service that prior to completing the first batch of locks, we booked them in for a follow-up service for what would have been 'optional' to us at the start, such as the keyless combi lock for the garden. Be warned, you will be advised accordingly when you deal with Paul :D But if you want things done right and 'up there' in terms of standards, they're great.

I called Lock Assist in a panic about my car roof box lock. The guy was brilliant. He gave me great advice which I followed and managed to fix the problem myself. This of course saved me money and a whole lot of hassle. He really didn’t need to be so helpful as he didn’t earn anything from me. I would certainly use them for any future problems and happily pay.

Unfortunately our door lock failed on a Sunday and out of 15 phone calls made to locksmiths reportedly all offering a 24-hour callout, this company was the only one that offered a solution. With an arrangement to attend site on Monday morning. They were prompt, informative and importantly they even mention that the callout charge will be less as it was a weekday not weekend and when the bill arrived we were very surprised that even after two visits the bill was less than £220. Great service, will highly recommend this firm, both Paul and the fitter - honest, courteous and knowledgeable.

Paul was fast to attend and completed the job efficiently with no mess to clear away, fantastic response and professional attitude made a difficult issue seamless.