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Trusted Traders

Lock Assist Limited

Logo on white
Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
Profile thumb img 2453

4.9

71 Reviews

About

Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we are the ones to call, 24 hours a day.

Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.

But you needn't despair. We sort out these sorts of problems daily and with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Security equipment suppliers and manufacturers

    • Intercom systems
    • CCTV & video equipment
  • Carpenters

    • Joinery and carpentry
  • Doors

    • Fire doors
    • Timber doors
  • Double glazing

    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • More Services

    • safe opening
    • supply
    • installation
    • master systems
    • key cutting

Customer reviews

Reviews summary

4.9
71 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Excellent service
Customer Service
Quality
Value
Lock Assist serviced the door latch on a multi-point locking upvc door and replaced the springs for me. It now operates better than ever before.
Malcolm06/09/2018
Great all-round service
Customer Service
Quality
Value
I've been to Lock Assist before to buy parts and have always found them helpful and a pleasure to deal with. On this occasion I had to call them out as our front door lock had jammed, and they responded very quickly and efficiently, getting us secure until a part could be ordered, and managing my expectations in terms of the likely cost. They then returned to fit the part and repair the door - all done quickly and efficiently. A pleasure to deal with a company that values customer service and I have no hesitation in recommending them
Alan Girling07/08/2018
Safe Purchase
Customer Service
Quality
Value
I bought a safe from Lock Assist. They had been recommended by a friend and he gave them a glowing reference and I'm not surprised- helpful and knowledgeable. Great customer service- when these days that's really unusual- and when I needed some additional information later they called me straight back. Just brilliant! Cannot recommend them highly enough.
finknottle18/07/2018
Efficient and effective
Customer Service
Quality
Value
Very pleasant man-cost more than expected, but carried out efficiently slight delay in arriving but it was not an emergency call-out so not critical. Would recommend based on performance on this job.
David, West Sussex29/06/2018
Great job
Customer Service
Quality
Value
Would recommend fair pricing, very friendly and knows his stuff.
Jo, West Sussex28/06/2018
Prompt, reliable and fairly priced
Customer Service
Quality
Value
I recently employed Lock Assist to fix an exterior door that had come out of alignment and replace broken locks on several older windows. They were prompt in coming back to me with a fairly-priced quote, turned up when they said they would, did an excellent job on both the door + the windows and stuck to the quote they'd provided. Very impressed. If I need similar work to be carried out future, they'll be first on my list to call.
Andrew Crook23/06/2018
Brilliant job
Customer Service
Quality
Value
Good job, very friendly & professional.
Monem, West Sussex22/05/2018
The trader replied (on 01/06/2018)
Thank you, Monem - many thanks for your review and always happy to help. Lock Assist.
New house, new locks
Customer Service
Quality
Value
Steve arrived early after a call from the office. He was quick and helpful in making sure I chose the right product.
Christopher, West Sussex09/05/2018
The trader replied (on 01/06/2018)
Thank you, Christopher - many thanks for your review and always happy to help. Lock Assist.
Friendly and professional
Customer Service
Quality
Value
Quick response with a friendly, effective service at a reasonable price. Have kept their business card safely for possible future use and recommendation!
Roger, West Sussex23/04/2018
The trader replied (on 01/06/2018)
Thanks, Roger - many thanks for your review and always happy to help. Lock Assist.
Great
Customer Service
Quality
Value
They were great, turned up on time, unlocked the door & no mess at all. Very nice men.
J, West Sussex20/02/2018
The trader replied (on 01/06/2018)
Many thanks for your review and always happy to help. Lock Assist.