Endorsed by Which?

Lock Assist Limited

4.9

170 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we are the ones to call, 24 hours a day.

Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.

But you needn't despair. We sort out these sorts of problems daily and with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.

What we do

  • Locksmiths

    • Emergency locksmith service
  • Double glazing

    • Double glazing repairs
    • Double glazing suppliers
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
  • Security equipment suppliers and manufacturers

  • Carpenters

  • Doors

  • More Services

    • safe opening
    • supply
    • installation
    • master systems
    • key cutting

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
170 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant job
Customer Service
Quality
Value
Good job, very friendly & professional.
Monem, West Sussex Posted on 22/05/2018 , work completed 22/05/2018
The trader replied (on 01/06/2018)
Thank you, Monem - many thanks for your review and always happy to help. Lock Assist.
New house, new locks
Customer Service
Quality
Value
Steve arrived early after a call from the office. He was quick and helpful in making sure I chose the right product.
Christopher, West Sussex Posted on 09/05/2018 , work completed 09/05/2018
The trader replied (on 01/06/2018)
Thank you, Christopher - many thanks for your review and always happy to help. Lock Assist.
Friendly and professional
Customer Service
Quality
Value
Quick response with a friendly, effective service at a reasonable price. Have kept their business card safely for possible future use and recommendation!
Roger, West Sussex Posted on 23/04/2018 , work completed 23/04/2018
The trader replied (on 01/06/2018)
Thanks, Roger - many thanks for your review and always happy to help. Lock Assist.
Great
Customer Service
Quality
Value
They were great, turned up on time, unlocked the door & no mess at all. Very nice men.
J, West Sussex Posted on 20/02/2018 , work completed 20/02/2018
The trader replied (on 01/06/2018)
Many thanks for your review and always happy to help. Lock Assist.
Highly recommended
Customer Service
Quality
Value
Paul came out the day we called and swiftly transformed two very troublesome double glazing locks which we'd been unable to use. Very pleasant to deal with and at a fixed fee. Couldn't wish for a better service.
K Jarrett Posted on 13/02/2018 , work completed 13/02/2018
The trader replied (on 01/06/2018)
Thank you - many thanks for your review and always happy to help. Lock Assist.
Problem solved
Customer Service
Quality
Value
Our problem was dealt with speedily, politely, efficiently and quickly resolved. Top people to deal with.
Harry, West Sussex Posted on 13/02/2018 , work completed 13/02/2018
The trader replied (on 01/06/2018)
Thank you, Harry - many thanks for your review and always happy to help. Lock Assist.
Excellent support
Customer Service
Quality
Value
Paul was excellent. He dealt with a tricky situation quickly and professionally. I'd definitely use him again.
Jeff T Posted on 07/02/2018 , work completed 07/02/2018
The trader replied (on 08/02/2018)
Hi Jeff, many thanks for taking the time to write your review - it is much appreciated. Paul @ Lock Assist
Replacement front door night latch for a block of flats
Customer Service
Quality
Value
We got a prompt visit with a satisfactory follow up estimate. The lock was replaced on the date we had chosen and keys were delivered with time to spare. Totally satisfactory.
Michael Cox Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 16/01/2018)
Thank you, Michael - many thanks for your review and always happy to help. Lock Assist.
My review
Customer Service
Quality
Value
Quick response to phone call.
Jacqueline, West Sussex Posted on 12/01/2018 , work completed 12/01/2018
The trader replied (on 01/06/2018)
Hi Jacqueline, many thanks for taking the time to write your review - it is much appreciated. Paul @ Lock Assist
Prompt & professional
Customer Service
Quality
Value
Came within the hour after being locked out of my home. Efficient & friendly and assuring for single women at home.
Which? Trusted Traders Consumer Posted on 20/12/2017 , work completed 20/12/2017
The trader replied (on 16/01/2018)
Thank you - many thanks for your review and always happy to help. Lock Assist.