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Endorsed by Which?
Lock Assist Limited
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Paul started Lock Assist in 2003 after working as a master locksmith for over 20 years. We are an Approved Company of the Master Locksmiths Association so if you need expert advice and help from time served, experienced locksmiths who know how to pick locks open if you're locked out, we're the ones to call.
Tricky locks? Difficult doors? Catchy keys? If your locks and doors start playing up and they're getting really difficult to use - maybe the key's stiff to turn or the door's not closing properly - it's always best to get the problem resolved before it gets worse.
Many safes stocked
But you needn't despair. We sort out these sorts of problems daily & with the minimum of fuss and delay. In fact, we're so sure in our abilities, we even give our customers a 100% Satisfaction Guarantee. How's that for peace of mind? And that's not just if you're locked out, it's with all our work. So whether it's a lock or a door closer to be fitted, maybe a safe to supply or just a key to cut, you're in safe hands.
What we do
Locksmiths
- Emergency locksmith service
Double glazing
- Double glazing repairs
- Double glazing suppliers
Conservatories
- Conservatory repairs
- Conservatory maintenance
Security equipment suppliers and manufacturers
Carpenters
Doors
More Services
- safe opening
- supply
- installation
- master systems
- key cutting
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
196 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent prompt service.
Customer Service
Quality
Value
Wouldn't hesitate to use again
mlstywalk
, work completed
Recommended
Absolutely fantastic!
Customer Service
Quality
Value
Just superb. Friendly, totally efficient and professional. I'd recommend them all day long.
James Field
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
I was unable to open the back door of the lounge which I had locked. I sent for 'Lock Assist' and they came punctually. The gentleman worked for some time on the door to ensure that it closed easily. I should have no doubt about using them again or recommending them.
Ruth, West Sussex
, work completed
Recommended
Our review
Customer Service
Quality
Value
Excellent fast service with great customer care
AB00018
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Very competent and quick service. Have used before.
Richard, West Sussex
, work completed
Recommended
Good on ideas to resolve my problem
Customer Service
Quality
Value
Very quickly got us into the studio, came back with new parts soon after, fitted the new parts, adjusted the doors. Kept us informed, times and cost, very easy to deal with.
Anthony, West Sussex
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Very quick and professional service.
Peter, West Sussex
, work completed
Recommended
Helpful & quick
Customer Service
Quality
Value
Was locked out, lock assist came promptly & were helpful & polite. They sorted out problem & gave me a spare key.
Anita Sarah, West Sussex
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent.
Stephen, West Sussex
, work completed
Recommended
Excellent professional job
Customer Service
Quality
Value
A thoroughly professional job. My requirements were identified and I was given a complete breakdown of all the materials required. The work was carried out to a high standard, promptly and with care. I would definitely use Lock Assist again.
Jeanette, Surrey
, work completed
Recommended
I am very happy by the way my job was done
Customer Service
Quality
Value
My wife and I are very impressed by the excellent way our job was so well and reliably done.
Albert, West Sussex
, work completed
Recommended
Great service
Customer Service
Quality
Value
Called Lock Assist at the weekend. Arranged time to come same day. Locksmith called to confirm when on way. Had good range of emergency locks - just what I needed. Pricing agreed prior to commencement. Competent, thorough, neat and very pleasant. Would definitely use again.
LizNorris
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I called Lock Assist in the morning, having never dealt with them before. They accommodated my availability on the same day and did a thorough and professional job, all this with friendly service. Highly recommended!
Sylvie, West Sussex
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Professional, efficient and very courteous. An excellent company to do business with.
Springhills
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very happy with this company and would use them again.
Clive, East Sussex
, work completed
Recommended
Great service
Customer Service
Quality
Value
Great experience, very professional and helpfull
CityOne Group
, work completed
Recommended
Professional
Customer Service
Quality
Value
Excellent work.
Teresa, West Sussex
, work completed
Recommended
Great Service
Customer Service
Quality
Value
A great service from first contact. They were on time, professional and courteous from start to finish. The price quoted was what we paid. I would recommend this company any time.
Eric, West Sussex
, work completed
Recommended
Good job
Customer Service
Quality
Value
Prompt, polite and changed the cylinder to door where the keys were lost.
D, West Sussex
, work completed
Recommended
Very pleasant and professional
Customer Service
Quality
Value
Lock Assist came to provide quote for replacement lock. He explained that the lock was working properly and painstakingly showed me how to operate it correctly. He was extremely helpful and knowledgeable and I will always use this company in future.
Jane, West Sussex
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very prompt - arrived on time, work carried out quietly and efficiently - price charged was exactly what was quoted. Service could not be faulted.
Christopher, West Sussex
, work completed
Recommended
Good job - done well
Customer Service
Quality
Value
Excellent service the trader responded promptly and the work carried out was efficient and thorough.
Michael, West Sussex
, work completed
Recommended
Excellent in every way
Customer Service
Quality
Value
Came out same day. Courteous & very competent. They did an excellent job & were pleasant to deal with.
Philip, West Sussex
, work completed
Recommended
Hurstpierpoint College contractors
Customer Service
Quality
Value
I have been using Lock Assist for over 2 years and would never go anywhere else, the whole team are contactable/friendly/eager to help. Their response to a work order is less than 24 hours, and that helps my college run smoothly. The boys are always smiling and whilst work is being carried out you can have a laugh and banter. I recommend this company and all the team for any issues to do with lock/keys/access control or just a laugh.
David Davies
, work completed
Recommended
Patio Door Repair
Customer Service
Quality
Value
Had a problem with my lock/mechanism on our patio door, really happy with the fast efficient service i received from Lock Assist
Ken Wells
, work completed
Recommended