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Endorsed by Which?
Lock Solutions Limited
Opening Hours
Today - 07:00–20:00
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday 07:00–20:00
About
Created and founded by Wayne Colvin, Lock Solutions have been providing professional locksmith services since 2006. Our excellent customer service is like no other, we offer fast emergency locksmith service with absolutely no call out charges. We are a small, independent, Covid-19 safe family-run business in the heart of Reading, whose aim is to help those in need of a trustworthy locksmith. Wayne, owner and director of Lock Solutions, can be contacted directly on his mobile 07711 906667. You will always get straight through to him, not a call centre, if he doesn't answer please leave a message and he will call you back as soon as he can.
Joined Which in July 2021 with 17 years experience, look at the website and you will see over 800 5* reviews from Google, Checkatrade, Trustatrader and Yell
- Commercial & Domestic
- Lockouts of all Types
- Lock Repairs
- Lock Replacement
- Locks Supply & Fit
- Lost Keys
- Lock Adjustments
- UPVC Door & Window Locks
- Door Alignment
What we do
Locksmiths
- Comprehensive locksmith service
- Emergency locksmith service
- Masterkeyed systems
- Safes
- UPVC lock specialists
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
81 reviews
Recommended
Recommended
by 100% of customers
Sort by
Locked out of our house after key stolen
Customer Service
Quality
Value
We contacted Wayne by email when we are on our way home from holiday. He arrived 5 minutes before we got home from the airport and was extremely helpful. It wasn't an easy job in the dark, but he managed to get us in with good humour and efficiency.
Customer in Buckinghamshire
, work completed
Recommended
Great work, fast and friendly
Customer Service
Quality
Value
Wayne was great. I only had a quick query about a back door lock and he agreed to come out that day, explained the problem and was then able to fix it on the spot. Very helpful.
Customer in Berkshire
, work completed
Recommended
Garden Gate Deadlock
Customer Service
Quality
Value
Lock Solutions installed a deadlock for me on a garden gate. What stood out was that Wayne gave a clear and informed recommendation for which lock to install (including full pricing information) and then kept me regularly updated on when he would be able to get the lock and fit it. He arrived on time and completed the job to a high standard.
Customer in Berkshire
, work completed
Recommended
Brilliant service, responded very quickly
Customer Service
Quality
Value
Great service from Wayne, he came quickly and was really efficient with a very reasonable price. Would definitely use again if we had to!
Customer in Berkshire
, work completed
Recommended
Wayne was efficient and quick, and informed me of my choices, respectful to my home, and most obliging.
Customer Service
Quality
Value
Wayne arrived promptly, was quick and efficient, and most obliging. he had to climb through a small window to get into the house to sort the lock problem, and his fees were most reasonable.
Customer in Berkshire
, work completed
Recommended
Fantastic service, professional and friendly
Customer Service
Quality
Value
This company is absolutely amazing. We locked ourselves out and the keys were in the house. We also had the dog with us. Rang Wayne and he gave us an approximate time of arrival. He turned up before his expected time and we were back in the house within seconds of Wayne arriving. Very knowledgeable, efficient and friendly. I would highly recommend his company to anyone in the future.
Customer in Berkshire
, work completed
Recommended
Quick reassuring & Professional
Customer Service
Quality
Value
Great service. Reassuring, thorough and friendly. Wayne was very professional. Quick service and got me back into the house! New lock and keys included in the work. Stress free.
Customer in Buckinghamshire
, work completed
Recommended
lock and shoot bolt repairs to UPVC BI-FOLD Doors.
Customer Service
Quality
Value
lock Solutions Limited, the lock and shoot bolts system had been dismantled to release the bifold door, contacting wyane was very effective , the repair required over the phone, appointment confirmed and on arrival was presented with a box of parts, it appeared effortless in reassembling the system. leaving in working order, very helpful. All work require had been carried out, clearly a very experienced and efficient lock smith.
Customer in Buckinghamshire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
We had problems shutting our Amex door our front door needed a new lock and we had lost the keys to our front windows. Wayne was able to fix all of these issues within two hours at a very reasonable price. He’s friendly a trustworthy. I would highly recommend him. Five stars from me
Customer in Berkshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I called Lock Solutions when my key wouldn’t work in our front door lock…I was outside with 2 young children and Wayne answered my call and realising our predicament was there within 35 minutes with all the required equipment. He changed the lock with 10 minutes at a very reasonable price. He is very friendly, efficient and easy going. There was no mess left at all and he kept me fully informed from the minute I called to the minute he left. Such a helpful company with great customer service! Thank you Lock Solutions!
Customer in Surrey
, work completed
Recommended
Global Services and Support
Customer Service
Quality
Value
Fast, expert, got us out of a hole quickly. Great service that I hope not to need anytime soon but highly recommended.
Customer in Berkshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Wayne was on time, he was friendly and professional, he replaced the front door lock and back conservatory double doors which we're old and a bit tricky, I would highly recommend for an emergency or general replacement job
Customer in Berkshire
, work completed
Recommended
Broken key
Customer Service
Quality
Value
I had a key break off in a door lock. I called Wayne and he was able to offer to come out on the same day. When Wayne came over he was quickly able to remove the broken key and ensure the door was working properly . Wouldn’t hesitate to use again or recommend
Customer in Berkshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Great communication and quick availability to change the lock on our front door as this wasn’t toddler friendly when moving into a new house. Wayne was professional and very friendly. I would recommend and use him again!
Customer in Berkshire
, work completed
Recommended
Fast and friendly
Customer Service
Quality
Value
Great service. Got the patio door lock working very quickly. Very pleased and would definitely use again.
Customer in Berkshire
, work completed
Recommended
Lock fitting
Customer Service
Quality
Value
Excellent all round, highly recommend, very responsive to messages, honest in his appraisals and delivery
Customer in Berkshire
, work completed
Recommended
Highly Recommend
Customer Service
Quality
Value
Went cycling at 4am, realised I locked keys in house when I got home, called local Lock Solutions before 6am, arrived before 7am. Amazing service, fair price, friendly, saved my planned day of fun. highly recommend.
Customer in Berkshire
, work completed
Recommended
Professional, polite locksmith. Highly recommended
Customer Service
Quality
Value
Rang him out of normal hours. Wayne turned out smartly presented and professional in his manner. The front door lock was assessed and replaced with no mess and clear explanation. Made a stressful time much easier. Highly recommended!
Customer in Berkshire
, work completed
Recommended
Quick, friendly and tidy.
Customer Service
Quality
Value
Wayne was quick to attend a jammed garage door lock. He quickly sorted it out and was reasonably priced. I would happily recommend him.
Customer in Buckinghamshire
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Fantastic service, attended the property very quickly and replaced the locks. Friendly, professional and reasonably priced Couldn't ask for better.
Customer in Berkshire
, work completed
Recommended
Impressive
Customer Service
Quality
Value
I phoned for some advice on my patio door as it wouldn’t open,Wayne was able to come over within a hour and release it so I could use it . He was able to source the lock which was old and came back within the week to fix the door. Very happy
Customer in Berkshire
, work completed
Recommended
Fixed lock in UPVC French door
Customer Service
Quality
Value
Phoned Lock Solutions at 9am, Wayne arrived at 10.30 and had fixed the lock by 10.45. Very efficient and professional service. Wayne was very helpful and friendly, he also adjusted the door hinges and checked another door while he was here.
Customer in Berkshire
, work completed
Recommended
Excellent all round.
Customer Service
Quality
Value
Wayne came to fix my high security bike-lock and chain which was attaching my bike to the floor of the garage. As I couldn't open the lock, I couldn't use the bike, but I also couldn't use the garage as the bike was in the way. He came right on time, and did his utmost to fix the lock. Unfortunately he was unable to do this, but I was relieved that he could cut through the heavy duty chain, so that I could use the garage! He did this in a way that he could save the chain for our future use. He was extremely amenable and professional, and he would be my first go to locksmith if I ever needed one again. His charge was also very reasonable.
Customer in Berkshire
, work completed
Recommended
Quick and friendly service
Customer Service
Quality
Value
My door lock froze and on recommendation I called - Wayne was quick to respond and was with me in under 45 minutes and fixed the problem quickly.
Customer in Berkshire
, work completed
Recommended
Fixed lock in uPVC door
Customer Service
Quality
Value
Phoned at 11 am, arrived at 2 pm and all fixed by 3 pm. Very friendly and helpful, would definitely recommend and would use again.
Customer in Berkshire
, work completed
Recommended