Endorsed by Which?

Lock Solutions Limited

5.0

81 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday 07:00–20:00

About

Created and founded by Wayne Colvin, Lock Solutions have been providing professional locksmith services since 2006. Our excellent customer service is like no other, we offer fast emergency locksmith service with absolutely no call out charges. We are a small, independent, Covid-19 safe family-run business in the heart of Reading, whose aim is to help those in need of a trustworthy locksmith. Wayne, owner and director of Lock Solutions, can be contacted directly on his mobile 07711 906667. You will always get straight through to him, not a call centre, if he doesn't answer please leave a message and he will call you back as soon as he can.
Joined Which in July 2021 with 17 years experience, look at the website and you will see over 800 5* reviews from Google, Checkatrade, Trustatrader and Yell

- Commercial & Domestic
- Lockouts of all Types
- Lock Repairs
- Lock Replacement
- Locks Supply & Fit
- Lost Keys
- Lock Adjustments
- UPVC Door & Window Locks
- Door Alignment

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists

Customer reviews

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5.0
81 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Broken lock on upvc door
Customer Service
Quality
Value
Wayne arrived promptly and was able to diagnose the problem. He left the lock in working order but had to order spare parts to complete the repair which he did 2 days later. All round a very professional job.
Customer in Berkshire Posted on 16/11/2023 , work completed 08/11/2023
Lock replacement
Customer Service
Quality
Value
Wayne was extremely knowledgeable, friendly and prompt to assist. Would not hesitate to recommend his services. Brilliant - Thank you
Customer in Surrey Posted on 15/06/2023 , work completed 07/06/2023
Excellent work.
Customer Service
Quality
Value
Wayne came when he said he would, and worked quickly, efficiently and tidily. Should the need for a locksmith ever arise again, we’d certainly use him again.
Customer in Berkshire Posted on 12/03/2023 , work completed 06/03/2023
Would use again
Customer Service
Quality
Value
Excellent service. Wayne was efficient and friendly. He was able to come over the same evening we called. Good communication. Locks changed and good number of keys left. Highly recommended.
Leigh in Berkshire Posted on 12/01/2023 , work completed 16/12/2022
Great work.
Customer Service
Quality
Value
Great job by Wayne. Efficient and friendly. Good communication throughout the whole process. Highly recommended.
Raj in Berkshire Posted on 09/01/2023 , work completed 23/12/2022
Friendly and reliable - communication was clear and reassuring
Customer Service
Quality
Value
Excellent first-class service. Called in an emergency and was with me within 20mins. Caversham Dec 2022
Customer in Berkshire Posted on 16/12/2022 , work completed 02/12/2022
Job well done
Customer Service
Quality
Value
Very pleasant, friendly, good service. Very quick response to call out. 2 new locks fitted and several new keys provided.
Customer in Berkshire Posted on 14/12/2022 , work completed 07/12/2022
Excellent work - completely satisfied
Customer Service
Quality
Value
Very happy to give top marks in every category. Easy to contact and a quick response, and although not an emergency, work was completed following day. Very helpful and instils confidence. Lock Solutions are great advert for Which Trusted Traders.
David in Berkshire Posted on 12/08/2022 , work completed 02/08/2022
Locksmith
Customer Service
Quality
Value
Brilliant service - for the 2nd time. Having locked myself out again he came on the day I phoned & at a time suitable to me. Gave me some great advice about the lock to prevent this from happening for the 3rd time and was able to do it there & then - you won’t get better than that!! Brilliant!
Customer in Berkshire Posted on 14/06/2022 , work completed 07/06/2022
Great work and fast.
Customer Service
Quality
Value
Locked outside my house during bank holiday weekend is not great but Lock Solutions Limited were a wonderful help. Great customer service and efficient. Highly Recommended.
Customer in Berkshire Posted on 05/05/2022 , work completed 24/04/2022
Happily would recommend
Customer Service
Quality
Value
Wayne was quick to arrange a date/time to suit (non-urgent job), and carried out the job quickly and efficiently.
Customer in Berkshire Posted on 13/04/2022 , work completed 06/04/2022
Excellent service.
Customer Service
Quality
Value
Wayne came to change the locks for us on two occasions. He was available straight away and so helpful. He works very efficiently and very quickly. Excellent service.
Fiona in Berkshire Posted on 11/04/2022 , work completed 04/04/2022
Emergency Assistance
Customer Service
Quality
Value
Following an attempted burglary at my Mothers house, I called Lock Solutions who are local to me for some security advice. They were quick to respond and offered both advice and a solution to a noted risk with an affordable price and speedy availability. We went ahead with having the job done, and we are very happy with the outcome. Professional, respectful and clean and tidy work completed.
Customer in Berkshire Posted on 31/03/2022 , work completed 30/03/2022
Great speedy service.
Customer Service
Quality
Value
I was locked out. Lock Solutions got me back in. Fast, professional and quality delivered! Thank you so much.
Rachel in Windsor and Maidenhead Posted on 09/02/2022 , work completed 02/02/2022
Fast, efficient service and very grateful for this in our hour of need. Thoroughly recommend.
Customer Service
Quality
Value
Fast, efficient service and very grateful for this in our hour of need on a Thursday evening. Super communication and thoroughly recommend.
Customer in West Berkshire Posted on 25/01/2022 , work completed 06/01/2022
Flexible and reliable locksmith.
Customer Service
Quality
Value
Wayne turned up promptly and was flexible to accommodate our arrival from the airport which changed a few times. With our permission, he was able to undo the locks and get us inside the house on arrival. The cost of the job was reasonable and I’ll definitely recommend him.
Henry in Wokingham Posted on 25/01/2022 , work completed 03/01/2022
Excellent work
Customer Service
Quality
Value
Agreed a time and a price upfront , Wayne was very helpful, the job was completed in no time at all, many thanks for an excellent job
Bill in Reading Posted on 06/12/2021 , work completed 22/11/2021
Fast, friendly & professional
Customer Service
Quality
Value
Wayne came round quickly despite it not being an emergency. He quickly identified the issue and left with a temporary fix, promising to return in a couple of days with parts to fix permanently. Sure enough he called a couple of days later, arranged a time and fixed the lock without fuss. All round quality with a friendly smile and conversation.
Customer in Wokingham Posted on 02/12/2021 , work completed 26/11/2021
Excellent & Good value
Customer Service
Quality
Value
Wayne was very straightforward to work with. Arranged visit and price over the phone and Wayne delivered an excellent service. Pleasant and professional and competitive price.
Customer in Windsor and Maidenhead Posted on 25/10/2021 , work completed 04/10/2021
Professional and experienced
Customer Service
Quality
Value
Wayne responded quickly to my call. He was professional and friendly. Work was carried out and the price was very reasonable. Would highly recommend his services.
Customer in Wokingham Posted on 21/10/2021 , work completed 21/10/2021
Bifold Doors Secured - Fast Efficient and Friendly
Customer Service
Quality
Value
The lock broke on our bifold doors on the Friday morning. We did a Google search and found Lock Solutions. Phoned up and Wayne answered. We sent him a few pictures on WhatsApp of the lock and door and he was at our house within 20 minutes. He was super helpful and his prompt response was great. He was able to make the doors secure so that we could leave the property unattended until the manufacturer could do a service call. They had to removed the glass to fix the lock, which Wayne had predicted ! We were so pleased with how fast Wayne came out to us and that he made our house secure for us. Also his lovely dog Lockie had a nice play in the garden with our dog! Thank you Wayne and Lockie.
Laura in Wokingham Posted on 01/10/2021 , work completed 17/09/2021
Quick and friendly - problem solved
Customer Service
Quality
Value
Wayne came to fix the jammed lock on the French windows of my elderly neighbour. He came when he said he would, let me know so I could be there, was very friendly, professional and adjusted the hinge too. Would definitely use him again if needed.
Customer in Windsor and Maidenhead Posted on 24/09/2021 , work completed 15/09/2021
Fast and friendly
Customer Service
Quality
Value
Super fast response and super friendly service. I was given an estimated time that he would arrive and he turned up way before that! The whole issue of being locked out as the key was in the door was resolved within minutes.
Niki in Wokingham Posted on 19/09/2021 , work completed 01/09/2021
Great service
Customer Service
Quality
Value
Turned up fast, sorted the issue within 15 minutes and even had time to play with the dog. Would recommend
Kris in Wokingham Posted on 03/09/2021 , work completed 06/08/2021
Recommended to anyone
Customer Service
Quality
Value
Asked Wayne to visit an elderly relative who was struggling with her front door. He was able to visit same day and solve the problems quickly. The relative said he was a very nice man who she would recommend to anyone.
Customer in Wokingham Posted on 01/09/2021 , work completed 31/08/2021