Excellent all round.
Wayne came to fix my high security bike-lock and chain which was attaching my bike to the floor of the garage. As I couldn't open the lock, I couldn't use the bike, but I also couldn't use the garage as the bike was in the way. He came right on time, and did his utmost to fix the lock. Unfortunately he was unable to do this, but I was relieved that he could cut through the heavy duty chain, so that I could use the garage! He did this in a way that he could save the chain for our future use. He was extremely amenable and professional, and he would be my first go to locksmith if I ever needed one again. His charge was also very reasonable.
Customer in Berkshire
Posted on 15/02/2024
, work completed 14/02/2024
Recommended
Quick and friendly service
My door lock froze and on recommendation I called - Wayne was quick to respond and was with me in under 45 minutes and fixed the problem quickly.
Customer in Berkshire
Posted on 10/02/2024
, work completed 01/02/2024
Recommended
Fixed lock in uPVC door
Phoned at 11 am, arrived at 2 pm and all fixed by 3 pm. Very friendly and helpful, would definitely recommend and would use again.
Customer in Berkshire
Posted on 01/02/2024
, work completed 01/02/2024
Recommended
Broken lock on upvc door
Wayne arrived promptly and was able to diagnose the problem. He left the lock in working order but had to order spare parts to complete the repair which he did 2 days later. All round a very professional job.
Customer in Berkshire
Posted on 16/11/2023
, work completed 08/11/2023
Recommended
Lock replacement
Wayne was extremely knowledgeable, friendly and prompt to assist. Would not hesitate to recommend his services. Brilliant - Thank you
Customer in Surrey
Posted on 15/06/2023
, work completed 07/06/2023
Recommended
Excellent work.
Wayne came when he said he would, and worked quickly, efficiently and tidily. Should the need for a locksmith ever arise again, we’d certainly use him again.
Customer in Berkshire
Posted on 12/03/2023
, work completed 06/03/2023
Recommended
Would use again
Excellent service. Wayne was efficient and friendly. He was able to come over the same evening we called. Good communication. Locks changed and good number of keys left. Highly recommended.
Leigh in Berkshire
Posted on 12/01/2023
, work completed 16/12/2022
Recommended
Great work.
Great job by Wayne. Efficient and friendly. Good communication throughout the whole process. Highly recommended.
Raj in Berkshire
Posted on 09/01/2023
, work completed 23/12/2022
Recommended
Friendly and reliable - communication was clear and reassuring
Excellent first-class service. Called in an emergency and was with me within 20mins. Caversham Dec 2022
Customer in Berkshire
Posted on 16/12/2022
, work completed 02/12/2022
Recommended
Job well done
Very pleasant, friendly, good service. Very quick response to call out. 2 new locks fitted and several new keys provided.
Customer in Berkshire
Posted on 14/12/2022
, work completed 07/12/2022
Recommended
Excellent work - completely satisfied
Very happy to give top marks in every category. Easy to contact and a quick response, and although not an emergency, work was completed following day. Very helpful and instils confidence. Lock Solutions are great advert for Which Trusted Traders.
David in Berkshire
Posted on 12/08/2022
, work completed 02/08/2022
Recommended
Locksmith
Brilliant service - for the 2nd time. Having locked myself out again he came on the day I phoned & at a time suitable to me. Gave me some great advice about the lock to prevent this from happening for the 3rd time and was able to do it there & then - you won’t get better than that!! Brilliant!
Customer in Berkshire
Posted on 14/06/2022
, work completed 07/06/2022
Recommended
Great work and fast.
Locked outside my house during bank holiday weekend is not great but Lock Solutions Limited were a wonderful help. Great customer service and efficient. Highly Recommended.
Customer in Berkshire
Posted on 05/05/2022
, work completed 24/04/2022
Recommended
Happily would recommend
Wayne was quick to arrange a date/time to suit (non-urgent job), and carried out the job quickly and efficiently.
Customer in Berkshire
Posted on 13/04/2022
, work completed 06/04/2022
Recommended
Excellent service.
Wayne came to change the locks for us on two occasions. He was available straight away and so helpful. He works very efficiently and very quickly. Excellent service.
Fiona in Berkshire
Posted on 11/04/2022
, work completed 04/04/2022
Recommended
Emergency Assistance
Following an attempted burglary at my Mothers house, I called Lock Solutions who are local to me for some security advice. They were quick to respond and offered both advice and a solution to a noted risk with an affordable price and speedy availability. We went ahead with having the job done, and we are very happy with the outcome. Professional, respectful and clean and tidy work completed.
Customer in Berkshire
Posted on 31/03/2022
, work completed 30/03/2022
Recommended
Great speedy service.
I was locked out. Lock Solutions got me back in. Fast, professional and quality delivered! Thank you so much.
Rachel in Windsor and Maidenhead
Posted on 09/02/2022
, work completed 02/02/2022
Recommended
Fast, efficient service and very grateful for this in our hour of need. Thoroughly recommend.
Fast, efficient service and very grateful for this in our hour of need on a Thursday evening. Super communication and thoroughly recommend.
Customer in West Berkshire
Posted on 25/01/2022
, work completed 06/01/2022
Recommended
Flexible and reliable locksmith.
Wayne turned up promptly and was flexible to accommodate our arrival from the airport which changed a few times. With our permission, he was able to undo the locks and get us inside the house on arrival. The cost of the job was reasonable and I’ll definitely recommend him.
Henry in Wokingham
Posted on 25/01/2022
, work completed 03/01/2022
Recommended
Excellent work
Agreed a time and a price upfront , Wayne was very helpful, the job was completed in no time at all, many thanks for an excellent job
Bill in Reading
Posted on 06/12/2021
, work completed 22/11/2021
Recommended
Fast, friendly & professional
Wayne came round quickly despite it not being an emergency. He quickly identified the issue and left with a temporary fix, promising to return in a couple of days with parts to fix permanently. Sure enough he called a couple of days later, arranged a time and fixed the lock without fuss. All round quality with a friendly smile and conversation.
Customer in Wokingham
Posted on 02/12/2021
, work completed 26/11/2021
Recommended
Excellent & Good value
Wayne was very straightforward to work with. Arranged visit and price over the phone and Wayne delivered an excellent service. Pleasant and professional and competitive price.
Customer in Windsor and Maidenhead
Posted on 25/10/2021
, work completed 04/10/2021
Recommended
Professional and experienced
Wayne responded quickly to my call. He was professional and friendly. Work was carried out and the price was very reasonable. Would highly recommend his services.
Customer in Wokingham
Posted on 21/10/2021
, work completed 21/10/2021
Recommended
Bifold Doors Secured - Fast Efficient and Friendly
The lock broke on our bifold doors on the Friday morning. We did a Google search and found Lock Solutions. Phoned up and Wayne answered. We sent him a few pictures on WhatsApp of the lock and door and he was at our house within 20 minutes. He was super helpful and his prompt response was great. He was able to make the doors secure so that we could leave the property unattended until the manufacturer could do a service call. They had to removed the glass to fix the lock, which Wayne had predicted ! We were so pleased with how fast Wayne came out to us and that he made our house secure for us. Also his lovely dog Lockie had a nice play in the garden with our dog! Thank you Wayne and Lockie.
Laura in Wokingham
Posted on 01/10/2021
, work completed 17/09/2021
Recommended
Quick and friendly - problem solved
Wayne came to fix the jammed lock on the French windows of my elderly neighbour. He came when he said he would, let me know so I could be there, was very friendly, professional and adjusted the hinge too. Would definitely use him again if needed.
Customer in Windsor and Maidenhead
Posted on 24/09/2021
, work completed 15/09/2021
Recommended
Fast and friendly
Super fast response and super friendly service. I was given an estimated time that he would arrive and he turned up way before that! The whole issue of being locked out as the key was in the door was resolved within minutes.
Niki in Wokingham
Posted on 19/09/2021
, work completed 01/09/2021
Recommended
Great service
Turned up fast, sorted the issue within 15 minutes and even had time to play with the dog. Would recommend
Kris in Wokingham
Posted on 03/09/2021
, work completed 06/08/2021
Recommended
Recommended to anyone
Asked Wayne to visit an elderly relative who was struggling with her front door. He was able to visit same day and solve the problems quickly. The relative said he was a very nice man who she would recommend to anyone.
Customer in Wokingham
Posted on 01/09/2021
, work completed 31/08/2021
Recommended
Fantastic Service
Highly recommend, very quick attendance and replaced the item quickly and efficiently. Highly recommend
Customer in Hampshire
Posted on 27/08/2021
, work completed 19/08/2021
Recommended
Same day, quick work, good quality, fair price
Instant quote and same day work replacing my lock. Friendly, quick and best quote I could find. Recommended
Customer in Reading
Posted on 18/08/2021
, work completed 12/08/2021
Recommended
Fast and great service
Came out within a couple of hours to replace a couple of locks for which a key had gone missing. Work done within 20 minutes and all left in good order. Very satisfied.. would definitely use Lock Solutions again.
Sue in Wokingham
Posted on 03/08/2021
, work completed 29/07/2021
Recommended
Fixed the problem the same day
Came on the day I called - although it wasn’t an emergency. Fixed the problem quickly, no fuss or mess. Great service, would use again and recommend
Customer in Wokingham
Posted on 20/07/2021
, work completed 12/07/2021
Recommended
Endorsement Reference
i called lock solutions at 7am , they arrived at 8am , and the job was completed by 8.50am , very happy and will use lock solutions again , an outstanding company and service
Which? Trusted Traders Consumer
Posted on 01/07/2021
, work completed 24/06/2021
Recommended
Endorsement Reference
Wayne was very quick to respond to my urgent lock issue. Over the phone he came across very professional, polite and super quick to come out to see me. He even came back when the door was sticking to sort that issue out. Fantastic all-round service.
Which? Trusted Traders Consumer
Posted on 01/07/2021
, work completed 21/06/2021
Recommended
Endorsement Reference
Via an online search I go to Wayne, he had lots of good reviews online and also very local. He was quick to respond to my query, and on our initial conversation he came across as friendly and knowledgeable On the day itself he was on time, came across as very trustworthy, friendly and very efficient. Stuck to his prices/quote and he has given me fantastic customer service throughout responding to all my questions.
Which? Trusted Traders Consumer
Posted on 01/07/2021
, work completed 22/06/2021
Recommended
Endorsement Reference
On the back of an online search for a locksmith I decided to use this company, over the phone he was friendly and sounded like he knew what he was talking about. No call out charge and a reasonable price. Fixed the locks in the agreed timeframe. He was a complete star star!
Which? Trusted Traders Consumer
Posted on 01/07/2021
, work completed 16/06/2021
Recommended