Endorsed by Which?

Locksmith Services Ltd

4.9

458 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Locksmith Services is a family business established in 2009, based in Harpenden and covering Hertfordshire & Bedfordshire. We're a father and son team, Larry started locksmithing in 2005 and Dean his son started in 2015 after becoming a qualified carpenter.

Locksmith Services are open 24/7 for emergencies and aim to get to you within 30 minutes of your call where possible. We can supply and fit door and window locks to British standard and insurance requirements.

If you need a locksmith in Hertfordshire & Bedfordshire because you want your locks upgraded for extra security, locks changed or repaired then at Locksmiths Services we have the experience, expertise and the equipment that the job requires.

We do not charge a call-out fee or charge hourly. We charge a set labour fee plus the cost of any parts that may be required.

We are Hertfordshire Trading Standards Approved & Which? Trusted Traders since 2014.

What we do

  • Alarm and security equipment installers

  • Garage door repairs and installation

  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • UPVC lock specialists
  • More Services

    • pvc door repair lock specialists
    • new locks fitted.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
458 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent friendly customer service.
Customer Service
Quality
Value
My front porch door lock required repair or replacement. Efficient handling of my call and Dean arrived on the day and time agreed. No call out charge was added to the bill. The problem was dealt with in an efficient and professional manner. It was possible to repair the lock and the charge made was very reasonable. Can highly recommend this local company for any work required for lock repairs or replacement.
Rob in Hertfordshire Posted on 19/03/2021 , work completed 19/03/2021
Definitely Recommend!
Customer Service
Quality
Value
I got shut out of my sitting room - the handle just would not open the door. I called out this company and along came Dean who managed to open it very quickly and spent some time fixing a new latch mechanism. He also gave me some good tips on looking after door handles! He was very friendly and the charge was slightly less than I was expecting. I would definitely recommend.
Customer in Hertfordshire Posted on 11/03/2021 , work completed 11/03/2021
Great service, very happy
Customer Service
Quality
Value
I had a tricky lock to remove - the locksmith was brilliant got the job done, was friendly too which always helps! I highly recommend!
Customer in Hertfordshire Posted on 17/02/2021 , work completed 13/11/2020
Great efficient service.
Customer Service
Quality
Value
Larry booked us in for the next day, super pleased. Dean changed the locks after moving house. Knowledgeable, friendly, worked quickly and fairly priced for the job. Would definitely use again. Thanks.
Customer in Central Bedfordshire Posted on 30/01/2021 , work completed 30/01/2021
Excellent
Customer Service
Quality
Value
Dean Neal gave excellent service. He arried on time, was polite and explained the fault. I would certainly use this company again.
Customer in Hertfordshire Posted on 02/01/2021 , work completed 30/12/2020
Great service
Customer Service
Quality
Value
I needed a new barrel to my office door lock so I could lock the door. Efficient, friendly service. Safe Covid practice, no concerns. Would recommend.
Customer in Hertfordshire Posted on 21/12/2020 , work completed 21/12/2020
Would definitely recommend!
Customer Service
Quality
Value
Fantastic! Friendly, knowledgeable efficient service. Fixed two doors and only changed what was broken as opposed to other quotes that wanted to replace the whole thing for twice the price! Would definitely recommend.
Customer in Hertfordshire Posted on 11/12/2020 , work completed 10/12/2020
Excellent and rapid service
Customer Service
Quality
Value
The work entailed installing a new lock to my front door. Dean arrived in good time and carried out the work to my entire satisfaction.
Customer in Milton Keynes Posted on 25/11/2020 , work completed 24/11/2020
Good company
Customer Service
Quality
Value
Used these people for the first time. Happy with the service and product and the price was lower than I expected. Friendly and efficient outfit.
Customer in Hertfordshire Posted on 18/11/2020 , work completed 18/11/2020
Review of work done by Dean Neal of Locksmith Services Ltd
Customer Service
Quality
Value
Dean came soon after my initial phone call. He arrived exactly on time. He was extremely courteous, helpful and efficient, completing the work thoroughly and quickly. How wonderful to know such great companies still exist! Can’t wait to recommend them to friends.
Customer in Hertfordshire Posted on 13/11/2020 , work completed 13/11/2020
Very polite , efficient, friendly and helpful !
Customer Service
Quality
Value
Dean arrived promptly, carried out the necessary service, solved the problem quickly. A very pleasant, friendly young man, efficient, polite and most helpful. Good to know more keys could have been cut if needed. I would not hesitate in recommending this company.
Customer in Hertfordshire Posted on 05/11/2020 , work completed 05/11/2020
The trader replied (on 14/11/2020)
Thank you for the kind review, means a lot! Dean
Putterills Estate Agents
Customer Service
Quality
Value
Dean was print, polite and very efficient. I would thoroughly recommend his services.
Allan, Putterills - St Albans Posted on 22/10/2020 , work completed 23/09/2020
The trader replied (on 29/10/2020)
Thanks for the kind words Allen, very much appreciated!
I will be using this service again!
Customer Service
Quality
Value
Next day service, professional, expert, fast and competitively priced! Great Job! I will be recommending and using this service again. Thanks for taking the time to go above and beyond at no extra charge.
Joe Posted on 15/10/2020 , work completed 15/10/2020
The trader replied (on 29/10/2020)
Thanks for the review Joe, i'm glad we got everything sorted and got those extras keys done for you too, stay safe!
Prompt, courteous and efficient.
Customer Service
Quality
Value
Dean, was prompt and courteous. The work was done efficiently and the follow up work completed quickly. I would strongly recommend Locksmith Services
Customer in Hertfordshire Posted on 02/10/2020 , work completed 02/10/2020
The trader replied (on 29/10/2020)
Thank you for the review, i'm glad you're happy with the service it means a lot to us!
Very good work
Customer Service
Quality
Value
The work was done very quickly and efficiently. I have no hesitation in recommending them to other customers.
Customer in Hertfordshire Posted on 30/09/2020 , work completed 22/09/2020
Excellent all round service
Customer Service
Quality
Value
Both Larry and Dean came round to sort out a tricky problem. Great service without fuss. I thoroughly recommend them.
Customer in Hertfordshire Posted on 03/09/2020 , work completed 03/09/2020
The trader replied (on 29/10/2020)
Can't beat good old father and son dream team, thank you for your review!
Excellent
Customer Service
Quality
Value
They were able to come within 1.5 hours of my phone call. Dean quickly changed the lock. It was a excellent service and piece of work
Customer in Hertfordshire Posted on 10/08/2020 , work completed 10/08/2020
Fast response and Great work
Customer Service
Quality
Value
Superb service All calls and appointments on time Great attention to paid to detail ensuring correct parts were ordered. Much care taken to ensure that job was completed successfully and efficiently. Dean at Locksmith Services - Simply the Best George Alexander
Customer in Hertfordshire Posted on 22/07/2020 , work completed 22/07/2020
The only Locksmiths I would ever call. Fantastic
Customer Service
Quality
Value
Used many times on our site and what can i say other than always fantastic service and work. I wouldn't call anyone else. Always brilliant from initial communication and call back very quickly if they can't answer. Always turn up on time. And above else really nice people which let's face it is unusual these days. In fact If your reading my review you shouldn't call anyone else either ;-)
Customer in Hertfordshire Posted on 22/07/2020 , work completed 21/07/2020
The trader replied (on 29/10/2020)
Thank you for your kind words, always nice to have a chat while working. Glad you're pleased with the service we provided!
Brilliant service, thoroughly recommended
Customer Service
Quality
Value
We needed help with our back door that was stuck locked and would not open. Dean was here within 45 minutes of my call and had the issue resolved within 15 minutes of arriving. He was very polite and friendly and was happy to give us advice on future maintenance of the door and an honest assessment of when it would need replacing rather than spending further money maintaining it. 5 stars all round and would definitely use again/recommend to friends and family.
Micheal Posted on 03/07/2020 , work completed 03/07/2020
The trader replied (on 29/10/2020)
Thank you Micheal for your review, glad I could get the problem solved for you. Any issues you know where we are! - Dean
I recommend using
Customer Service
Quality
Value
I was thoroughly pleased with the service. Friendly, reliable but above all professional and skilled. I will definitely use again If I ever need locksmith services.
Customer in Hertfordshire Posted on 21/05/2020 , work completed 18/05/2020
Professional and reliable
Customer Service
Quality
Value
Needed someone to change the locks, emailed a few people, these guys responded to my email request promptly, we discussed my needs and booked an appointment for the next morning. Very informative and professional, answered my questions fully, turned up on time and did a good job, invoice received exactly as quoted, what more could you ask for 👍🏼
Customer in Hertfordshire Posted on 10/05/2020 , work completed 08/05/2020
Great service
Customer Service
Quality
Value
Quick response and great service to fix our jammed front door. Work required during Corona lockdown. Worked safely and observed social distancing. Appreciated the honesty re the costs of various solutions. Would definitely recommend.
Customer in Hertfordshire Posted on 25/04/2020 , work completed 16/04/2020
Very happy with work carried out
Customer Service
Quality
Value
I had an internal lock put on a door in my house by Dean today Extremely pleasant and helpful young man On completion Dean wanted to check with me that it was working There was a slight problem with the lock but Dean didn’t stop until it was fully sorted and I was happy with the job It took longer than first thought but as I say I was really pleased with Dean’s attitude and professionalism A really nice guy Did think about phoning the manager up to say how pleased I was with Dean but this review came in first so I hope Dean’s manager see’s what an asset I think he is to the company!
Customer in Hertfordshire Posted on 16/03/2020 , work completed 16/03/2020
Jammed French Door
I called on 18th February and made an appointment for Thursday 20th. I could have had an earlier appointment, but I was not available. Dean was on time for the appointment and was soon able to open the door and diagnose the problem. It had been impossible to unlock and open the door. The lock has been rebuilt and the door opening/closing and locking as it should. Dean was very good at explaining what had gone wrong and what was needed to fix the problem. Very pleased with the service from Locksmith Services Ltd.
Customer in Central Bedfordshire Posted on 20/02/2020 (Reviewer did not use service)