Lodge Plumbing & Heating Services Ltd

At the start all seemed well, down hill thereafter. Work turned out to be poor enough that it was not compliant with building regulations or manufacturers. We had to employ a company recommended by the boiler manufacturers to bring things up to standard and complete the proper set up of the boiler. It was very evident that LPH Servces did not know their regulations well, hence not having any confidence in their doing any remedial works. Expensive mistake using them. OFTEC were informed, and they too agreed the work was substandard.

Outstanding Professional Service given from initial telephone enquiry to Operations Director Claire about a replacement Gas Boiler. Claire has superb customer experience and communication skills with a warm efficient manner. Survey of old Boiler and pump was done by excellent Surveyor Jack. He gave us a detailed and realistic financial quotation for new boiler before leaving. Later impressive installation of new boiler to agreed budget and time-scale by Simon - a well qualified pleasant engineer. On completion, Simon neatly tidied up entire work and surrounding inside/outside areas. Telephone contact a few days later from MD Chris when we verified our complete satisfaction. We will employ LP & H Services for annual boiler service and have no hesitation in recommending them as a rating them as 10 on a scale of 10 ! Many thanks and appreciation to the team and we send best wishes for their future business.

Chris did exactly as he described to us. A brand new Worcester combi boiler, he removed the old tank in the bedroom and in the loft, and the old boiler in the kitchen. His work was clean and tidy. He explained everything to us and nothing was a problem. My husband chose Chris from 3 quotes, all prices were very similar but Chris stood out. Exceptional service. And our new combi boiler has been life changing!! We are very happy customers :)