Endorsed by Which?

Loft Ease Ltd

5.0

69 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Loft Ease are a family run, multi-award winning business operating from our head office in Stevenage, Hertfordshire.

Our services include the installation of:
A variety of different loft ladders
- Aluminium
- Wooden
- Hybrid
- Concertina
- Telescopic
- Deluxe Aluminium
Loft boarding
Insulation
Loft lighting
Balustrades
Metal Balustrades
Wooden Balustrades
Metal Grab Rail
Loft shelving
Loft hatches
Hatch relocation
Hatch resizing
Garage Lofts
Storage Platforms.

Why Choose Us?
We are fully Insured
All of our work is guaranteed,
We follow building regulations,
All of our team are fully trained,
We do not subcontract our work,
All quotations and surveys are free with no obligation,
We are clean and reliable.
Our team of experts will give you the best advice for your access and storage in your loft.
We will treat your home the same high standard of respect as we give our own.

Previously: East Anglian Loft Ladders

What we do

  • Loft and property converters

  • Insulation installers

  • More Services

    • loft ladders
    • loft insulation installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
69 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service - loft boarding
Customer Service
Quality
Value
Great service throughout. From my initial enquiry, to the visit to quote the work and then the installation - everything was easy and the team super friendly and helpful. The installation team were lovely, very professional and did a fantastic job boarding our loft. Highly recommend!
Customer in Hertfordshire Posted on 21/11/2025 , work completed 19/11/2025
Enlarged opening and new ladder and hatch
Customer Service
Quality
Value
Excellent service and reasonably priced. They had to carry out the work in two visits because other contractors had to install an air handling unit in the loft. Not a problem for the guys at Loft Ease. Neat and tidy and they came when they said they would including installing made a purpose made hatch at the end. And they installed the old loft ladder in another loft.
Customer in Buckinghamshire Posted on 13/08/2025 , work completed 11/08/2025
Highly recommended
Customer Service
Quality
Value
Loft East has just re-boarded our loft, added extra insulation, and installed a loft ladder in a new location. We are absolutely delighted with the work the three J's have done and with our dealings with your company. From our first contact with you to the completion of the job, it has all gone seamlessly, on time and on budget, with excellent communication at every stage, and we really could not be happier. The J's were a pleasure to have around and have left everywhere spotless. We have no hesitation whatsoever in recommending Loft Ease.
Customer in Hertfordshire Posted on 08/07/2025 , work completed 08/07/2025
The trader replied (on 29/07/2025)
Thank you for the review. We are glad to hear you're happy with the services we provide and our team. Have a great day. Loft Ease
Loft Ladder Fitted
Customer Service
Quality
Value
Loft Ladder Fitted 22/5/25 Loft Ease was the best valued price with excellent communication. The surveyor did an excellent job and the fitters were courteous and also did an excellent job. Highly Recommend!
Customer in Hertfordshire Posted on 24/05/2025 , work completed 22/05/2025
The trader replied (on 29/07/2025)
Thank you for your review. We're happy to hear you are pleased with the service we provide. Have a lovely afternoon. Loft Ease
Process was ease-y
Customer Service
Quality
Value
I contacted the team, booked a date for a survey and then the actual installation was completed in less than three hours. Everyone I dealt with was friendly from the initial call, to the survey to the install team. Communication reminders were helpful. We now have some much needed loft storage space.
Customer in Hertfordshire Posted on 28/04/2025 , work completed 23/04/2025
The trader replied (on 29/07/2025)
We appreciate the review and we are thrilled to hear you're happy with our services and the team. Thank you. Loft Ease
Exceptional Loft Boarding: Neat, Professional, and Built to Last!
Customer Service
Quality
Value
We chose this company (East Anglian Loft Ladders, now Loft Ease) due to brilliant reviews and family business reputation. Perfect choice! From 1st contact, all professionally carried out and in a friendly, not pushy way. Survey was carried out within a few days of contact and was very thorough. Quote provided on site gave a variety of options to choose from, with some very good advice from Mark. Fitting quickly scheduled to meet our requirements (1.5 days to complete). David arrived promptly. Very courteous on arrival and brought in an extra fitter (total of 3) to get job finished in a day. Work was exemplary throughout. No disruption and minimal breaks meant they finished by 4:30. Full 2nd layer of loft insulation, 132 sqft of loft boarding on track system, wooden loft ladder with additional step into loft, relocation/extension of loft hatch (and moved ceiling light), loft grab rail, 3 part wooden ladder with handrail, and upgraded LED batten light - all fitted as per quote. Workmanship (carpentry skills) exceptional and very neat finish. Would not know they had been and loft hatch looked like it had always been there. Full demonstration prior to leaving. Thoroughly satisfied with whole process and final outcome. Can't believe the difference the work has made or how reliable this company was. Would highly recommend! Cleared up thoroughly so that you
Customer in Peterborough Posted on 02/04/2025 , work completed 07/02/2025
The trader replied (on 25/04/2025)
Good afternoon Thank you for such a wonderful review. We're glad you're happy with the service provided. Thank you again Loft Ease Ltd
Friendly and sorted out quickly
Customer Service
Quality
Value
Friendly local company responded quickly to enquiry, and efficiently replaced old loft hatch, all sorted in a week.
Customer in Hertfordshire Posted on 30/03/2025 , work completed 25/03/2025
The trader replied (on 25/04/2025)
Thank you for your lovely review. Have a wonderful day. Loft Ease
Fantastic!
Customer Service
Quality
Value
I had my loft boarded by East Anglia loft ladders. They came out on time to quote me and even managed to fit me in right before Christmas, which I was extremely grateful for. They turned up on time, left no mess and got the job done quickly. No stress, no hassle and a professional job done. They even called me later in the day to make sure I was happy with everything. Highly recommend.
Customer in Peterborough Posted on 16/01/2025 , work completed 20/12/2024
The trader replied (on 20/01/2025)
Good afternoon Thank you for your lovely review. We're glad that you are happy with the works complete. I will pass your review on to the team. All the best East Anglian Loft Ladders
Excellent
Customer Service
Quality
Value
Installing 3 section aluminium loft ladder Bespoke loft hatch. The whole process was excellent. The communication, survey, installation and etc. Laura and Mark were very helpful and explained everything thoroughly after installation. Budget was fine, no extra fees. Very happy
Customer in Hertfordshire Posted on 16/01/2025 , work completed 15/01/2025
The trader replied (on 20/01/2025)
Good afternoon Thank you for your review. We're glad that you're happy with the work and service provided. I will pass on your lovely review to the team. All the best, East Anglian Loft Ladders
Great work
Customer Service
Quality
Value
Fitted a loft ladder, hatch, venting and partially boarded loft as requested, to agreed schedule and budget, even adapting for a better fit and easier use. Arrived with covers for all areas to be walked on, and cleaned up afterwards. Laura and Dave were friendly and efficient throughout fitting, running over how to operate the hatch and ladder before leaving. Would highly recommend.
Customer in Buckinghamshire Posted on 03/12/2024 , work completed 26/11/2024
The trader replied (on 09/01/2025)
Good afternoon Thank you for your wonderful review. We're glad that you're happy with the works completed. I will pass on your kind words to the team. All the best, East Anglian Loft Ladders
Highly Recommended
Customer Service
Quality
Value
We’ve used this loft company twice now, and both experiences have been fantastic. The first job was to fit a new loft ladder and hatch, and the second was to clear and board out the loft, replacing the insulation. In both instances, the quality of workmanship was outstanding. The team was polite, hardworking, and incredibly tidy — they really took care to leave everything neat and orderly. What stood out most was their excellent customer service. For our second job, we were on a tight schedule because we had new carpeting being installed, and they were very understanding and accommodating, fitting us in ahead of that deadline. We really appreciated their flexibility and the professional way they handled the project. Overall, we couldn’t be happier with the work they’ve done for us and would highly recommend them to anyone looking for a reliable and skilled loft company.
Customer in Hertfordshire Posted on 29/11/2024 , work completed 29/11/2024
The trader replied (on 09/01/2025)
Good afternoon Thank you for your wonderful review. We're glad that you're happy with the service provided and the fitting completed. Have a wonderful afternoon. All the best East Anglian Loft Ladders
Excellent Job
Customer Service
Quality
Value
Jason, Dave and Rachel did a first class job on our loft boarding and shelving. They were very polite and respectful and cleaned up as they worked and left the house immaculate. We were very impressed with the whole job
Customer in Bedfordshire Posted on 22/10/2024 , work completed 18/10/2024
The trader replied (on 09/01/2025)
Good afternoon Thank you for your lovely review. I will pass on your kind comments to the team. All the best, East Anglian Loft Ladders
Excellent from start to finish
Customer Service
Quality
Value
We had a loft ladder replaced and from the first phone call to the office to enquire, to the final follow up call on the day to check that we were happy, the knowledge and service has been excellent. The initial visit highlighted the level of experience and knowledge and he could see immediately how to remediate the issues we had with our old ladder. The quotation came quickly and the work was booked in within a couple of weeks. The work within the house was done efficiently and they tided up extremely well. The two men who fitted the new ladder were personable, and explained how the ladder worked clearly. We would not hesitate to recommended East Anglian Loft Ladders to anyone else.
Customer in Hertfordshire Posted on 21/05/2024 , work completed 20/05/2024
The trader replied (on 30/05/2024)
Good afternoon Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that your experience with East Anglian Loft Ladders, from the initial phone call to the final follow-up, was excellent. Your recommendation means the world to us! We strive to provide exceptional service for every customer, and your positive feedback motivates us to keep doing what we do best. Thank you for choosing East Anglian Loft Ladders, and please don't hesitate to reach out if you need anything in the future. Sincerely, The East Anglian Loft Ladders Team
very efficient and helpful
Customer Service
Quality
Value
We had a bespoke loft hatch fitted and it was not a totally straightforward job. Mark spent some time measuring and considering the best way of fitting the hatch in an uneven ceiling and with a new frame. On the day the work was completed very satisfactorily with minimum disruption and the old ladder fitted to the new hatch as well. The admin was also very efficient and prompt.
Customer in Hertfordshire Posted on 01/04/2024 , work completed 22/03/2024
The trader replied (on 24/04/2024)
Good evening Thank you for your wonderful review. Have a fantastic evening! Best regards, The Saxon Family East Anglian Loft Ladders
Loft hatch & ladder installation
Customer Service
Quality
Value
We needed a larger loft hatch and a new loft ladder for our 1930’s house. We received a comprehensive visit where lots of questions were asked and a detailed explanation of what was available to us was given. Having made a decision, the work was promptly booked and carried out by a great 2 person team. They worked efficiently, and tidily and the end result is fabulous. They also took the time to ensure we knew how to open/close the new hatch/ladder and watched while we tried it to make sure we felt comfortable. All in all, great communication, very professional and would not hesitate to recommend.
Customer in Hertfordshire Posted on 11/03/2024 , work completed 08/03/2024
The trader replied (on 25/04/2024)
Good afternoon Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with our service. Your feedback is greatly appreciated as it helps us to continue providing the best possible experience for all of our customers. Thank you for choosing our company and for your kind words! Warm regards, The Saxon Family East Anglian Loft Ladders Limited
Work done efficiently and to a good standard, and a very fair price
Customer Service
Quality
Value
We had our loft insulated, boarded, and a new loft hatch and ladder installed. The work was done very quickly (in only half a day) and at a very fair price compared to other quotes we received. I would recommend EA Loft Ladders to friends and family
Customer in Hertfordshire Posted on 14/12/2023 , work completed 13/12/2023
The trader replied (on 22/04/2024)
Good morning We greatly appreciate your kind review. We are thrilled to hear that you are pleased with the completed work and would recommend us. Warm regards, The Saxon Family at East Anglian Loft Ladders Limited
Loft ladder
Customer Service
Quality
Value
I had East Anglian lofts install a hatch and expandable ladder in my spare room. The ceilings are exceptionally high and they managed to put in a wooden ladder that comfortably reached the floor with a spring loaded mechanism for ease of pulling down. The pole to unlock the hatch was only just long enough for me to reach it. They very kindly offered to make a bespoke pole to make it easier for me. I’m very very pleased with the job they did and quality of the installed ladder. Mark and David worked tirelessly until quite late to ensure job was finished. They left the bedroom, stairs, landing and hallway spotless which was no easy task due to the rubble and brick dust everywhere from having to knock a large hole in the ceiling. I didn’t need to re do anything. Absolutely first class. Lovely chaps and so so nice to find tradesmen who actually do exactly what they quoted for and then go above and beyond. A rare find… can’t recommend them enough.
Customer in Hertfordshire Posted on 22/11/2023 , work completed 21/11/2023
The trader replied (on 12/12/2023)
Good afternoon Thank you for your review. We're very happy that you are happy with the works complete and that you recommend us. Have a wonderful day. All the best, The Saxon Family East Anglian Loft Ladders Limited
Loft Hatch, Ladder & Boarding
Customer Service
Quality
Value
Amazing company to deal with from the initial survey and detailed quote through to installation. I missed the deadline to get 10% off due to a minor operation but they honoured the discount, that’s incredible customer service. The fitters were very professional, explaining what they would do, the noise involved (as needed a larger hatch cutting) and how the finished works would look. I can honestly say in this day and age when it’s hard to find truly professional tradespeople, the guys from East Anglian Loft Ladders went above and beyond my expectations and even cleaned up after they had finished. I 100% recommend you call them if considering doing any works to your loft.
Customer in Cambridgeshire Posted on 02/11/2023 , work completed 01/11/2023
The trader replied (on 12/12/2023)
Good afternoon Thank you for such a lovely review. We're glad that you would recommend us and our work. Have a wonderful day. All the best, The Saxon Family East Anglian Loft Ladders
Loft Ladder, boarding and lighting
Customer Service
Quality
Value
We have had a wooden loft ladder with handrail, insulation boards, and lighting installed by East Anglian Loft Ladders to the agreed price and schedule. The team are really helpful, clean and tidy, good at communicating and work fast and effectively and finished the job a day ahead of the schedule. The surveyor who came round initially was polite, extremely helpful and really knew his stuff! Great professional and helpful service from start to finish, we highly recommend. Excellent aftercare. Thank you!
Customer in Lincolnshire Posted on 13/09/2023 , work completed 13/09/2023
The trader replied (on 12/12/2023)
Good afternoon Thank you for your review and for recommending us. Have a lovely day. All the best, The Saxon Family East Anglian Loft Ladders
Great company - Friendly, efficient, skilled and caring
Customer Service
Quality
Value
I had two loft ladders installed by East Anglian Loft Ladders. From the first phone call to the completion of work they were excellent. Both ladders (one hybrid, one wooden) are excellent quality and the installation was very neatly and efficiently done, all at a very reasonable, competitve rate. I would, without hesitation, recommend this company. Five stars!
Customer in Hertfordshire Posted on 30/08/2023 , work completed 22/08/2023
The trader replied (on 12/12/2023)
Good morning Thank you for your review and for your kind words. Have a wonderful day. All the best, The Saxon Family East Anglian Loft Ladders
Highly recommend
Customer Service
Quality
Value
We have just had a new lift hatch installed and a large area of our loft boarded by East Anglian lofts ladders. David and Laura did an amazing job and made sure everything was tidy before they left, they were so professional and personable I really can’t recommend them enough. We are thrilled with our new loft it has made such a difference being able to store things up there.
Customer in Central Bedfordshire Posted on 12/08/2023 , work completed 25/07/2023
The trader replied (on 12/12/2023)
Good afternoon Thank you for your lovely review. We're glad we could help to give you the storage needed in your loft. Thank you again. All the best, The Saxon Family East Anglian Loft Ladders Limited
Wonderful family-run firm
Customer Service
Quality
Value
Having talked about improving the access to our loft for several years, East Anglian Loft Ladders were the answer to our prayers. From my first email enquiry to their final email confirming that payment had been received, everyone at the company was a pleasure to deal with – both pleasant and efficient. The quotation arrived promptly after Mark's first visit and the cost seemed reasonable. On the appointed day, the team arrived bang on time and cleaned up everything very thoroughly afterwards. The work was completed in one day with minimal disruption. We are thrilled with the new ladder, enlarged access, new light and improved boarding. The video Laura sent us was a great reminder of how best to use the ladder. I wish all the building companies I have to deal with were as pleasant and professional as this.
Customer in Hertfordshire Posted on 27/07/2023 , work completed 20/07/2023
The trader replied (on 10/08/2023)
Good afternoon. Thank you for your lovely review. We're always happy to provide a great service and we're glad that the video was of help. Thank you for taking the time to leave such a wonderful review. Have a great evening. All the best, The Saxon Family East Anglian Loft Ladders Limited
Loft Refurbishment
Customer Service
Quality
Value
Our house is around 20 years old so we were concerned regarding the depth and state of the insulation in the loft. Also, we had noticed some condensation dripping from the black roof lining during cold spells in the winter. We asked Anglian Roof Ladders to inspect the loft, make recommendations and provide a quotation. They confirmed the insulation was fine but needed relaying and suggested installing boarding down the centre of the loft with a new light. Vents were also proposed to aid air flow. We agreed to the work at a cost of £1500. The hardest part for us was clearing our suitcases and detritus prior to the work. The work was completed by two very competent and friendly workers in one day. A great job and we now have a loft we can easily access and use for storage.
Customer in Central Bedfordshire Posted on 04/07/2023 , work completed 04/07/2023
The trader replied (on 10/08/2023)
Good afternoon. Thank you for your very kind words. We appreciate you taking the time to write such a lovely review. Have a wonderful afternoon. All the best, The Saxon Family East Anglian Loft Ladders Limited
An absolutely excellent company to deal with honest polite and helpful
Customer Service
Quality
Value
From first visit to give quotation arranging installation and carrying out installation could not have been more efficient all personnel I spoke to whether on the phone or face to face was always helpful polite and professional. The installation was excellent very professionally carried out protected with dust sheets from street door to loft entrance explain workings on completion spotless clean every were they had work. And such nice people to deal with thank you
Barry in Hertfordshire Posted on 28/06/2023 , work completed 28/06/2023
The trader replied (on 10/08/2023)
Good afternoon. Thank you for such a wonderful review. We're glad that you are happy with service provided both in person and with the works complete. Have a wonderful afternoon. All the best, The Saxon Family East Anglian Loft Ladders Limited
Loft ladder installation
Customer Service
Quality
Value
I had a new loft ladder installed and a new hatch fitted. It was really easy to arrange a quote and time for the work. The work was done to a really high standard and everything left very clean and tidy after they were finished. They were very polite and friendly throughout.
Customer in Cambridgeshire Posted on 25/06/2023 , work completed 16/06/2023
The trader replied (on 10/08/2023)
Good afternoon. Thank you for such a wonderful review. We're glad that you was happy with the works complete and that the booking process was easy for you. Have a wonderful day. All the best, The Saxon Family, East Anglian Loft Ladders Limited