Absolutely happy with our new loft
Really happy with the process from start to finish. Mark came out to give us a quote and we were able to book an installation quite quickly. Jason and David arrived bang on 8:00am and laid the dust sheets. They both cracked on and the installation of a new hatch to fit the ladder and boarding of the loft was completed in 5.5 hours. They cleaned up after themselves and took away the rubbish and the room was left in the same way we had left it. Really happy with our new loft space and we cannot wait to use it. We would really recommend them!
Customer in Bedford
Posted on 16/06/2023
, work completed 15/06/2023
Recommended
Efficient and very tidy
Had a loft ladder installed 3-4-23. Received a phone call prior to arrival saying when they would be here and another to say they had arrived(bang on time). Explained exactly what they were going to do, which included removing original loft hatch and increasing size to fit in new hatch, which contained the fixed ladder. They then covered the whole area with dust sheets before starting. Cracked on with the work to a high standard and then explained how it all worked.(very easy but glad they showed us). On completion hoovered all around and left in very tidy order. Would not hesitate to recommend them. Very nice people
Customer in Hertfordshire
Posted on 04/04/2023
, work completed 03/04/2023
Recommended
Great job, really pleased
We recently had our loft hatch replaced, a 3 piece ladder added and the loft partially boarded. We looked at previous reviews and were impressed with their high number of positive reviews. Mark came out and gave us some really good ideas for making our loft more usable. It was not really usable for storage prior to then. He went beyond and suggested things we hadn't thought of such as getting the hatch enlarged. On accepting the quote, work was booked in quickly. Jason and Derek turned up early on the day and worked non stop. They did a great job, everything finished to a high standard and cleaned up afterwards. They explained how everything worked before they left. Overall really impressed and good communication throughout. Even comes with a 3 year guarantee. No hesitation recommending and would use again.
Customer in Hertfordshire
Posted on 01/03/2023
, work completed 28/02/2023
Recommended
Excellent
A very good service from start to finish. The gentleman that visited for our quotation was on time and polite. Very happy with the quotation so proceed with the installation of the loft ladder. The excellent service continued with the installation. The fitters were polite and efficient. Very happy with the quality of the loft ladder and the finished quality of the work. We would recommend this service to anyone
Customer in Suffolk
Posted on 28/02/2023
, work completed 27/02/2023
Recommended
Professional job
Great work very tidy workers first-class workmanship, very polite they are a very professional firm from the initial site survey to finshed job.
Customer in Cambridgeshire
Posted on 23/02/2023
, work completed 23/02/2023
Recommended
Loft ladder, insulation and boarding job
The team arrived and work very professionally, cleaned up and then explained everything they did. The loft is very neat and tidy now with new insulation and partially boarded. The hatch they had to enlarge for ladder was very neatly cut and finished off. Everything from the first call, survey and finishing was spot on. No problem with using again.
Customer in Northamptonshire
Posted on 13/02/2023
, work completed 10/02/2023
Recommended
Installed a loft ladder
We are very pleased with our new loft ladder and will make trips into the loft a lot safer than hauling ourselves up from a ladder. I don’t know why we didn’t do this sooner. The initial survey and quote were done efficiently and at the appointed time. Equally the fitters turned up on time and worked fast and efficiently to complete the job. Everything was done to our satisfaction and we wouldn’t hesitate to recommend them for any loft work.
Customer in Hertfordshire
Posted on 08/02/2023
, work completed 07/02/2023
Recommended
Loft insulation and boarding job
Highly recommended this company. Mark came out to measure up and after agreeing the price the office confirmed an installation date. Team arrived promptly on the agreed morning and completed the next day as planned. Quality of work is very good, no mess made beyond what would be expected for an install. This was then cleared up. Above all a really friendly family company. I received a call on the Friday evening to check everything had gone well. It had, well done.
Customer in Central Bedfordshire
Posted on 20/12/2022
, work completed 16/12/2022
Recommended
Highly recommended!
We needed to have three lofts reinsulated to modern standards and flooring installed above the insulation in two of them. I chose to get a quote from East Anglian Loft Ladders Ltd because of the excellent reviews on Which Trusted Traders. Having met the surveyor and discussed our requirements I was very impressed. His suggestions for the installation were constructive and he displayed an in depth knowledge of the energy conservation field. The quote was received promptly and the price was acceptable. The installation team was first class in every way. The work was completed on time and to a high standard. They were happy to answer our questions. The old insulation was removed without creating a mess in the house and great care was taken to clean up both during the installation and after completion. Our experience as customers was exemplary. The work was completed for the quoted price in two days as we had been told it would. We will receive an official energy performance certificate from the appropriate body. Photographs were taken of the work to enable the certification. Certification of energy performance is becoming increasingly important in house sales/purchases.
Customer in Cambridgeshire
Posted on 18/10/2022
, work completed 13/10/2022
Recommended
Excellent small company
I contacted the company with the view to having extra loft insulation applied. I received a very quick response and David visited and sized up the job with some helpful observations. The work was completed on 3/10 in around 3 hours with everything left clean and tidy. A fair price and a joy to deal with from start to finish.
Customer in Central Bedfordshire
Posted on 05/10/2022
, work completed 03/10/2022
Recommended
Highly recommended
Great service from initial enquiry until the completion of the works, would not hesitate to use again
Chris in Hertfordshire
Posted on 29/09/2022
, work completed 26/09/2022
Recommended
Excellent Service
I am very happy with the work carried out by the friendly family-run business East Anglian Loft Ladders. After an initial visit by Mark, David and Laura made a neat and highly efficient job of insulating and part boarding the loft. They worked in a competent and professional manner and tidied up after the work was finished. I have no hesitation in recommending their services to others.
Customer in Greater London
Posted on 14/06/2022
, work completed 08/06/2022
Recommended
Friendly and professional service. Excellent work.
We had East Anglian Loft Ladders install some insulation in our loft and replace the floor boarding. They arrived on time and the work was completed in only a few hours. They did an excellent job, were friendly and informative, and they cleaned up thoroughly afterwards. We would recommend this company to anyone.
Customer in Luton
Posted on 24/04/2022
, work completed 14/04/2022
Recommended
Excellent work, prices and customer service
I had East Anglian quote for insulating and boarding my loft, plus adding a loft ladder. Since it was such a large job they quoted for all of it and half of the boarding, since I wanted to keep costs low at this stage. Their quote was very competitive and their advise was spot on. Out of the different quotes I received they were the only ones who offered the solution I wanted for the ladder, everyone else tried to push something not really fit for purpose. The work was carried within budget, to an excellent level of quality, and they were always very professional and friendly. Highly recommended, I will be using them to board the rest of the loft in a few months, and I will come back to them next time I need any of the services they offer.
Customer in Hertfordshire
Posted on 13/04/2022
, work completed 12/04/2022
Recommended
They did what they promised. Happy with the work.
We had extra insulation. boarding, ladder, and lights fitted. The guys came and got on with the work as promised and left us with a loft that we can now use for storage as we wanted. Happy to recommend them or use them again. Only downside was that ladder was not quite as solid when raised or lowered as I'd have liked, but is is secure to use.
Paul in Cambridgeshire
Posted on 06/04/2022
, work completed 26/03/2022
Recommended
Unbelievably helpful
Can't praise these guys enough. Very helpful discussion about an unusual insulation problem. Very neat work fitting loft hatch. Very easy to do business with.
Customer in Hertfordshire
Posted on 12/03/2022
, work completed 03/03/2022
Recommended
excellent local business
I needed my loft insulation topped up as it wasn't up to current regs. Mark came out on a Sunday to quote. he offered me different options and there was no pressure at all to have anything other than what I wanted. David and Laura came one evening to tidy up the original lagging and top it up to current regs. Although it was a small job it was done very efficiently. I am so pleased I used this company and I'm sure I will be using them again if needed. I would have no hesitation in recommending them. It's 5 stars from me.
Customer in Hertfordshire
Posted on 18/12/2021
, work completed 17/12/2021
Recommended
Professional, friendly service from start to finish
Really helpful initial visit - options and recommended solution clearly explained. From start to finish everyone was friendly, helpful and professional. Every aspect of the work was completed to a very high standard. The installation team were competent and hardworking. A couple of unexpected technical hitches were expertly dealt with. Once the installation was completed the house was left clean and tidy and they made sure that we understood how the loft ladder worked. Can't recommend the company highly enough. Brilliant.
Customer in Hertfordshire
Posted on 30/10/2020
, work completed 26/10/2020
Recommended
Professional services from start to finish
Professional service from start to finish. Friendly installation team. Left place clean and tidy after installation.
Customer in Hertfordshire
Posted on 26/10/2020
, work completed 26/10/2020
Recommended
Very professional
Very professional from start to finish. High quality work from reliable and knowledgable staff, completed to specification in a timely manner. Polite and helpful, I had a call to check whether I was satisfied and to seek feedback within a couple of hours of the job being completed.
Customer in Hertfordshire
Posted on 06/10/2020
, work completed 02/10/2020
Recommended
Great product and excellent service
From start to finish I have received excellent service culminating in the installation of the loft ladder today which I am very happy with. The work was done to an extremely professional standard and I wouldn’t hesitate to recommend them.
Customer in Central Bedfordshire
Posted on 10/02/2020
, work completed 10/02/2020
Recommended
Truly professional and reliable company.
Work done: Additional loft insulation to 270mm, install risers and part board. We can’t speak highly enough of East Anglian Loft Ladders. They are the first company we have felt completely happy with in all aspects of having a job done in the house. All stages of the work were carried out in a truly professional manner. Laura helpfully and efficiently arranged the appointment for Mark to survey and quote. Mark listened to what we wanted and discussed the various options with us and as we wanted natural sustainable insulation materials he researched and sent information on two different products for us to decide from. The prices for the work were clear and realistic. David and Jason who did the work arrived punctually, were pleasant and polite, put down dust sheets, discussed the work before they started, listened to what we wanted, and carried out the work accordingly, professionally and efficiently to a high standard. They discussed with us what they had done at the end of each day. Their cleaning up was immaculate. We would have no hesitation in recommending this company and would use them again for future work
Customer in Hertfordshire
Posted on 01/01/2020
, work completed 20/12/2019
Recommended
Outstanding
Great reliable family business. Had a bigger loft hatch fitted with a ladder over a tricky small space over a bath! Great advice from Mark on the initial visit and then the installation was carried out by David and Jason. So professional and polite. I was expecting to have to fill in the plaster around the new hatch but they did everything! So tidy in their work, dust mats used and a very thorough hoovering. Place was spotless and it’s as though the new loft hatch was always there. Outcome is we have a far more accessible loft with a reliable ladder coming down from the hatch. Great work - thank you! Thoroughly recommend.
Customer in Central Bedfordshire
Posted on 21/10/2019
, work completed 21/10/2019
Recommended
Excellent!
Extremely pleased with the new loft door, ladder and loft boarding. Two really nice professional workers. Outstanding workmanship and good value for money. Would highly recommend.
Denise in Hertfordshire
Posted on 14/10/2019
, work completed 11/10/2019
Recommended
Excellent work
East Anglian Loft Ladders provided a great service, starting with Mark who came on time as agreed and did a detailed survey and gave us very good advice about what possible options we had for the work. We decided to have our loft insulated and boarded, as well as creating a new access hatch and installing a ladder. David and Jason came on the appointed day, spot on time, and worked very hard, no slacking! They were very pleasant and courteous and cleaned up thoroughly each day. David double checked to ensure that the loft hatch was exactly where we needed it to be and explained what he was doing. It was a pleasure to have them both working here. Nothing was too much trouble for them and David even came back in the evening at the end of another job to do some additional work that we wanted. Thanks very much! Overall we are so pleased that we chose East Anglian Loft Ladders for this job, based on Which? Trusted Traders reviews. Must also mention Laura in the office who was very helpful and answered questions we had, many thanks. We are very happy to recommend them.
Customer in Hertfordshire
Posted on 14/10/2019
, work completed 10/10/2019
Recommended