Superb Professional Service - Highly Recommended
East Anglian Loft ladders were excellent. They put in a bespoke loft hatch for me. They are very knowledgeable, very professional and a pleasure to deal with. Mark came to do the quote and was very helpful in talking through the options. On the day of installation the guys were punctual, very tidy and their workmanship was superb. They clearly know what they are doing and I would not hesitate in recommending them.
Mike, Hertfordshire
Posted on 20/08/2019
, work completed 19/08/2019
Recommended
Excellent work
East Anglian Loft Ladders provided a great service, starting with Mark who came on time as agreed and did a detailed survey and gave us very good advice about what possible options we had for the work. We decided to have our loft insulated and boarded, as well as creating a new access hatch and installing a ladder. David and Jason came on the appointed day, spot on time, and worked very hard, no slacking! They were very pleasant and courteous and cleaned up thoroughly each day. David double checked to ensure that the loft hatch was exactly where we needed it to be and explained what he was doing. It was a pleasure to have them both working here. Nothing was too much trouble for them and David even came back in the evening at the end of another job to do some additional work that we wanted. Thanks very much! Overall we are so pleased that we chose East Anglian Loft Ladders for this job, based on Which? Trusted Traders reviews. Must also mention Laura in the office who was very helpful and answered questions we had, many thanks. We are very happy to recommend them.
Customer in Hertfordshire
Posted on 14/10/2019
, work completed 10/10/2019
Recommended
Professional services from start to finish
Professional service from start to finish. Friendly installation team. Left place clean and tidy after installation.
Customer in Hertfordshire
Posted on 26/10/2020
, work completed 26/10/2020
Recommended
Unbelievably helpful
Can't praise these guys enough. Very helpful discussion about an unusual insulation problem. Very neat work fitting loft hatch. Very easy to do business with.
Customer in Hertfordshire
Posted on 12/03/2022
, work completed 03/03/2022
Recommended
Loft insulation and boarding job
Highly recommended this company. Mark came out to measure up and after agreeing the price the office confirmed an installation date. Team arrived promptly on the agreed morning and completed the next day as planned. Quality of work is very good, no mess made beyond what would be expected for an install. This was then cleared up. Above all a really friendly family company. I received a call on the Friday evening to check everything had gone well. It had, well done.
Customer in Central Bedfordshire
Posted on 20/12/2022
, work completed 16/12/2022
Recommended
Great job, really pleased
We recently had our loft hatch replaced, a 3 piece ladder added and the loft partially boarded. We looked at previous reviews and were impressed with their high number of positive reviews. Mark came out and gave us some really good ideas for making our loft more usable. It was not really usable for storage prior to then. He went beyond and suggested things we hadn't thought of such as getting the hatch enlarged. On accepting the quote, work was booked in quickly. Jason and Derek turned up early on the day and worked non stop. They did a great job, everything finished to a high standard and cleaned up afterwards. They explained how everything worked before they left. Overall really impressed and good communication throughout. Even comes with a 3 year guarantee. No hesitation recommending and would use again.
Customer in Hertfordshire
Posted on 01/03/2023
, work completed 28/02/2023
Recommended
Loft ladder installation
I had a new loft ladder installed and a new hatch fitted. It was really easy to arrange a quote and time for the work. The work was done to a really high standard and everything left very clean and tidy after they were finished. They were very polite and friendly throughout.
Customer in Cambridgeshire
Posted on 25/06/2023
, work completed 16/06/2023
Recommended
Fantastic!
I had my loft boarded by East Anglia loft ladders. They came out on time to quote me and even managed to fit me in right before Christmas, which I was extremely grateful for. They turned up on time, left no mess and got the job done quickly. No stress, no hassle and a professional job done. They even called me later in the day to make sure I was happy with everything. Highly recommend.
Customer in Peterborough
Posted on 16/01/2025
, work completed 20/12/2024
Recommended
Outstanding Service
Having requested quotes from three companies, one of whom never provided a quote and one who did not get to see us on the day of our survey, and thus could only quote over the phone, we were delighted with the efficient and thoughtful survey offered by East Anglian Loft Ladders. They clarified all our options for us, providing excellent information, including videos so we could see how different options would work. We were even more impressed that they were able to complete the work within a week of quoting for it. Our new hatch and ladder were installed to a very high standard and the standard of customer care was equally excellent. The polite and friendly manner of the two members of the family firm who carried out the work was as good as any offered by craftspeople who have carried out work for us over the years. This is a family firm that will not disappoint its customers; we wholeheartedly recommend them.
Customer in Essex
Posted on 07/02/2019
, work completed 06/02/2019
Recommended
Excellent job
Mark and the guys installed a new loft ladder into our home. We were very happy with the work they did, it really was excellent work. They were prompt, polite and professional, I can't recommend them highly enough.
J M
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Love our Loft Ladder!
East Anglian Loft Ladders have completed a fabulous job installing our new loft ladder. They came out for the quote just a few days after I enquired by email. It was a very reasonable quote and we were given a number of options, thoroughly explained. Work was booked in and completed quickly, efficiently and to a great standard. Even hoovered after! Highly recommend this friendly family run business.
Customer in Hertfordshire
Posted on 03/04/2019
, work completed 01/04/2019
Recommended
Outstanding
Great reliable family business. Had a bigger loft hatch fitted with a ladder over a tricky small space over a bath! Great advice from Mark on the initial visit and then the installation was carried out by David and Jason. So professional and polite. I was expecting to have to fill in the plaster around the new hatch but they did everything! So tidy in their work, dust mats used and a very thorough hoovering. Place was spotless and it’s as though the new loft hatch was always there. Outcome is we have a far more accessible loft with a reliable ladder coming down from the hatch. Great work - thank you! Thoroughly recommend.
Customer in Central Bedfordshire
Posted on 21/10/2019
, work completed 21/10/2019
Recommended
Great product and excellent service
From start to finish I have received excellent service culminating in the installation of the loft ladder today which I am very happy with. The work was done to an extremely professional standard and I wouldn’t hesitate to recommend them.
Customer in Central Bedfordshire
Posted on 10/02/2020
, work completed 10/02/2020
Recommended
Friendly and professional service. Excellent work.
We had East Anglian Loft Ladders install some insulation in our loft and replace the floor boarding. They arrived on time and the work was completed in only a few hours. They did an excellent job, were friendly and informative, and they cleaned up thoroughly afterwards. We would recommend this company to anyone.
Customer in Luton
Posted on 24/04/2022
, work completed 14/04/2022
Recommended
Work done efficiently and to a good standard, and a very fair price
We had our loft insulated, boarded, and a new loft hatch and ladder installed. The work was done very quickly (in only half a day) and at a very fair price compared to other quotes we received. I would recommend EA Loft Ladders to friends and family
Customer in Hertfordshire
Posted on 14/12/2023
, work completed 13/12/2023
Recommended
Efficient and very tidy
Had a loft ladder installed 3-4-23. Received a phone call prior to arrival saying when they would be here and another to say they had arrived(bang on time). Explained exactly what they were going to do, which included removing original loft hatch and increasing size to fit in new hatch, which contained the fixed ladder. They then covered the whole area with dust sheets before starting. Cracked on with the work to a high standard and then explained how it all worked.(very easy but glad they showed us). On completion hoovered all around and left in very tidy order. Would not hesitate to recommend them. Very nice people
Customer in Hertfordshire
Posted on 04/04/2023
, work completed 03/04/2023
Recommended
Excellent from start to finish
We had a loft ladder replaced and from the first phone call to the office to enquire, to the final follow up call on the day to check that we were happy, the knowledge and service has been excellent. The initial visit highlighted the level of experience and knowledge and he could see immediately how to remediate the issues we had with our old ladder. The quotation came quickly and the work was booked in within a couple of weeks. The work within the house was done efficiently and they tided up extremely well. The two men who fitted the new ladder were personable, and explained how the ladder worked clearly. We would not hesitate to recommended East Anglian Loft Ladders to anyone else.
Customer in Hertfordshire
Posted on 21/05/2024
, work completed 20/05/2024
Recommended
Great work
Fitted a loft ladder, hatch, venting and partially boarded loft as requested, to agreed schedule and budget, even adapting for a better fit and easier use. Arrived with covers for all areas to be walked on, and cleaned up afterwards. Laura and Dave were friendly and efficient throughout fitting, running over how to operate the hatch and ladder before leaving. Would highly recommend.
Customer in Buckinghamshire
Posted on 03/12/2024
, work completed 26/11/2024
Recommended
Highly recommended
Loft East has just re-boarded our loft, added extra insulation, and installed a loft ladder in a new location. We are absolutely delighted with the work the three J's have done and with our dealings with your company. From our first contact with you to the completion of the job, it has all gone seamlessly, on time and on budget, with excellent communication at every stage, and we really could not be happier. The J's were a pleasure to have around and have left everywhere spotless. We have no hesitation whatsoever in recommending Loft Ease.
Customer in Hertfordshire
Posted on 08/07/2025
, work completed 08/07/2025
Recommended
Loft Ladder Fitted
Loft Ladder Fitted 22/5/25 Loft Ease was the best valued price with excellent communication. The surveyor did an excellent job and the fitters were courteous and also did an excellent job. Highly Recommend!
Customer in Hertfordshire
Posted on 24/05/2025
, work completed 22/05/2025
Recommended