London Sash Windows & Doors Ltd

From the first visit to the completion of the work, everything ran like clockwork. The person who came to do the estimate ( Stuart) arrived on time, was highly professional and provided good advice and a full estimate quickly. Problems with the supply of material at the time were explained and a realistic date for carrying out the work set. The work team arrived at 8 am ( as advised) and worked solidly throughout the day and a half they were here with hardly any breaks. They kept us informed of progress and ensured we were happy with various parts of the process. They repaired 4 sash windows ( two with new double glazing), removed secondary glazing from one and draft proofed all four. They also repaired two window sills. The job was more complicated as we have Banham grills on 3 of the windows which they had to remove and replace. All work was carried out efficiently and they cleaned everything up after them ( including a tidy up at the end of day 1- which we said was ok to leave but they said they liked to leave things in order!). We were very impressed by the quality of the workmanship and the pride they all took in their work. This is a family firm and it shows. We were given an estimate of two days but the work was completed in a day and a half as there were 4 in the team who worked together really well. I would highly recommend this company.

Stuart and the team replaced our sashes with new, double-glazed ones. The quote was the most competitive one we received out of 3 From the start Stuart has been professional and offered valuable and pragmatic advise. All the works were completed on schedule and on budget. After the installation, there were a couple of minor issues to be rectified, and the team came back quickly to solve these to our satisfaction. We were very happy with the service and would recommend London Sash Windows & Doors

We had five sash windows and our balcony doors replaced. From the moment Stuart came to estimate we knew we were in safe, competent hands. The timetable and the payment schedule were clearly laid out and kept to, with good communication all the time. The team who came to do the work were a delight - enthusiastic, committed and thoughtful with a keen eye to quality and to finish. They were punctual, efficient and good problem solvers - the doors had to be hoisted up two floors, then in one window and out another to reach the balcony. It's a family business so there was a sense of collective pride in their work, their reputation and their high standards. The attention to detail was outstanding - the beading had to be the right width, the door handles the right height and the paint finish perfect and they were happy to work until they were satisfied. It was an absolute pleasure doing business with them from start to finish.

In my part of London many properties use the services of this firm which is now I came to learn about them. A door leading into my property was swelling when the sun was on it making it almost impossible to open. Stuart came up with an ingenious solution to rectify the issue without having to shave part of the door away which would have affected the security locks. The team came out on a Saturday to do the works, arrived exactly when they said they would, and did all the necessary repairs efficiently and courteously. Delighted with the end result and would have no hesitation in recommending them.

Had a great experience with LSWD. Stuart came round to look at our sash windows that needed fixing. He was really lovely and honest and the quote was reasonably priced. The team that came round to do the work were great, polite and neat. We are very happy and would recommend.

I'm delighted with the service offered by London Sash Windows & Doors. The end product is just what was required and Stuart Mathieson was easy to deal with throughout. He and his team understand the oddities and craft of sash window repairs. They replaced a window pane, a catch, sash cords and a lock, whilst also refurbishing and draught-proofing two windows in our bathroom. It was a cramped space, and the risk of damage to sanitary ware was high. But they left not a scratch and were able to undertake a great finish on the windows.