Very helpful and efficient both in organising and carrying out urgent work
Boiler broke during very cold period but was replaced within a week much to our relief. The work was carried out very efficiently without disruption and we were kept well informed as to when all was to be done. Very happy with all dealings with the company
Customer in Gloucestershire
Posted on 07/02/2024
, work completed 26/01/2024
Recommended
Installation of new bathroom
I am very pleased with the work carried out by Lovetts. One of their engineers has replaced a tired and leaky bathroom setup with a new modern suite of fittings. The result is very professional and attractive. The work was completed on time and at very reasonable cost. It was a real pleasure to have their engineer in our home. I will certainly come back to Lovetts with more work in the near future. Thank you Lovetts.
Customer in Gloucestershire
Posted on 25/08/2023
, work completed 18/08/2023
Recommended
Excellent Work
The work to replace and fit new radiators was undertaken very efficiently and professionally from the first contact, quotation, scheduling and completion of the work. Throughout there was excellent communication with the team - everything was undertaken to time and in accordance with the estimate. One of the radiators had a manufacturing defect, this was spotted by the team on delivery and a replacement was obtained without any delay. I would highly recommend Lovatts Heating Limited.
Customer in Gloucestershire
Posted on 23/07/2023
, work completed 18/07/2023
Recommended
Replace gas central heating boiler
First class professional company, skilled engineers, no time wasting, they get on with the job working in a clean and efficient manner. I was given a date and time for the work, they arrived on time then straight to work draining the system removing the old boiler then installing the new unit, electricians arrived to deal with electrics all done in the same day leaving the house clean and tidy, following day returning to make certain that everything was as it should be. A first-class job done by professionals on time and on price.
Customer in Gloucestershire
Posted on 19/11/2022
, work completed 10/11/2022
Recommended
Excellent local firm
Lovatts are an excellent and reliable local firm who have undertaken a number of jobs for me from central heating boiler maintenance to fitting a new shower. I really recommend them.
Customer in Gloucestershire
Posted on 27/01/2022
, work completed 17/01/2022
Recommended
New Boiler
I am 87 and very nervous about having work done and people in the house. The receptionist at Lovatts was thoughtful and reassuring and I had complete confidence in them. The experts explained everything to me and discussed my options providing a detailed breakdown of costs. The engineers came promptly and did a brilliant job. They sorted out heating problems that I have had for years! I would thoroughly recommend them.
Customer in Gloucestershire
Posted on 20/12/2021
, work completed 17/12/2021
Recommended
Reliable, price competitive, great service
Lovatts replaced my boiler with the minimum of fuss or mess. At quotation stage they were much more practical and cost effective than British Gas who gave me so much paper, it was hard to decipher. By contrast Lovatts gave a straightforward quote that involved minimal disruption in terms of fitting requirements etc. Their engineer arrived on time and completed the job in less time than quoted. Lovatts were friendly and efficient throughout, with fantastic customer service. I would recommend them highly.
Jane in Gloucestershire
Posted on 28/09/2021
, work completed 14/09/2021
Recommended
Lovatts Heating Limited
Replaced four radiators and 8 TRV valves. It was completed on time and the agreed budget. The trader left the area clean and tidy and their customer care was amazing
Customer in Gloucestershire
Posted on 24/09/2021
, work completed 14/09/2021
Recommended
Boiler Replacement
The team of 2 from Lovatts arrived on time at 8:30am. They removed the kitchen and bookcase units around the old boiler and set to work. By the end of Day 1 they had removed the old oil boiler, replaced it with the new one and got the new installation working with minimal interference on our daily routine. The next day they were back to complete flushing the radiators and all was finished by 11:30am after putting the units back together. Courteous, efficient and left everything clean and tidy. Great job at a fair price.
Chris in Gloucestershire
Posted on 19/03/2021
, work completed 09/03/2021
Recommended
Installation of new boiler, excellent service
Lovatts installed a new Combi boiler for me at the beginning of this month. They gave the most competitive quote, and all were very efficient and helpful from beginning to end. A very friendly company, they finished the work in the three days they had specified and took me through all the new controls very slowly and patiently after completion. I have no hesitation in recommending them to anybody and will certainly give them my business again. Excellent service.
Alison in Gloucestershire
Posted on 16/11/2020
, work completed 06/11/2020
Recommended
Great service
My boiler failed to come on the day before, Lovatts sent out an Engineer the next day. He was efficient, helpful and explained why the problem possibly occurred, he did not talk down to me being a female which I found refreshing as I used to work in a engineering environment. Once he had replaced a part he reset my timer for me. Fantastic service and superb customer relationship.
Customer in Wiltshire
Posted on 07/11/2020
, work completed 07/11/2020
Recommended
Boiler service
Used Lovatts for the first time to provide my annual boiler service. Their engineer arrived promptly, completed the work thoroughly ( and quietly ! ) and left no debris behind. Thoroughly professional and the office was a pleasure to deal with. Would certainly recommend.
Customer in Wiltshire
Posted on 05/11/2020
, work completed 19/10/2020
Recommended
Excellent
Work was done very well, the price was competitive. Quote was done quickly. All people involved were very professional and polite.
Customer, Fairford
Posted on 30/10/2020
, work completed 14/10/2020
Recommended
Replacement of combi boiler
Responsive, competitive, efficient and helpful engineer, very tidy work. This company understands the meaning of service.
Customer in Gloucestershire
Posted on 22/09/2020
, work completed 18/09/2020
Recommended
Boiler installation.
Lovatts Heating quoted for my new boiler installation together with 3 others. Their quote was not only the cheapest it was technically superior in that the other quotes included (among other things) a new bigger gas supply line which Lovatts said was not necessary. They were correct. The boiler was installed on time, as per the quotation and all work was fully satisfactory. They have been extremely helpful and pleasant . I have used them previously for servicing my boiler and would have no hesitation in recommending them and using them again.
Customer in Gloucestershire
Posted on 08/09/2020
, work completed 23/08/2020
Recommended
New warm air unit and combi boiler
Efficient team, arrived on time with no hassle and pleasant manners. Certainly happy to recommend this company.
Customer in Gloucestershire
Posted on 24/07/2020
, work completed 17/07/2020
Recommended
Highly recommended
Highly recommended, quick efficient service, polite and tidy workforce. Efficient office staff. Would recommend to anyone and would use again when necessary.
Customer in Gloucestershire
Posted on 01/08/2019
, work completed 24/07/2019
Recommended
First rate
Prompt and professional. First rate service.
Which? Trusted Traders Consumer
Posted on 09/08/2018
, work completed 09/08/2018
Recommended
Great service and price
Lovatts installed an oil combi for me last week - very professional and helpful and the price was very good compared to other traders. Followed up to make sure all was well. The two main lads who did the work, Dean and Owen were excellent and cleaned up very well - far better than the wife! I would recommend without hesitation.
Andrew W
Posted on 25/07/2018
, work completed 25/07/2018
Recommended
Professional service
Very efficient and professional service. Office and site staff personable and responsive. Would definitely recommend and use again.
Which? Trusted Traders Consumer
Posted on 24/07/2018
, work completed 24/07/2018
Recommended
Fantastic service at a great price
Lovatts came to quote for a boiler replacement within 2 hours of phoning. They quoted for 2 quality makes of boiler and were fitting it within 1 week. The great new boiler and control valves were fitted in 2 working days and everything left clean. A great service at a great price.
R, Gloucestershire
Posted on 14/05/2018
, work completed 14/05/2018
Recommended
Prompt and efficient
Works carried out promptly and to a high standard for a realistic price. No hesitation in recommending.
R, Gloucestershire
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Professional and efficient
Very courteous and professional engineer. The boiler they recommended is efficient, quiet and no further problems. Have already recommended the firm to others. They followed up after installation.
Which? Trusted Traders Consumer
Posted on 27/09/2017
, work completed 27/09/2017
Recommended
Fast and efficient installation
Work carried out was to a professional standard. Highly recommended.
Which? Trusted Traders Consumer
Posted on 10/08/2017
, work completed 10/08/2017
Recommended
Professional job - well done
Polite, helpful and explained things well. They were very clean and tidy, everything was protected before they started work. Will use them again.
Laura, Wiltshire
Posted on 11/07/2017
, work completed 11/07/2017
Recommended
Prompt & professional
Lovatts were quick to provide a quotation at a reasonable price and then very quick to replace my old boiler. Staff were efficient and cleaned up after themselves at the end of the day. I would recommend them.
Which? Trusted Traders Consumer
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Professional throughout.
From the prompt initial contact, Lovatts Heating was professional and friendly throughout. All the tradesmen were as unobtrusive as possible, caused as little disruption and mess as possible. On completion, cleaned up and all redundant parts removed. A pleasure to deal with.
Which? Trusted Traders Consumer
Posted on 09/06/2017
, work completed 09/06/2017
Recommended
New boiler & 3 radiators fitted
Highly recommend Lovatts, done exactly what he said on the tin! I would highly recommend him.
Which? Trusted Traders Consumer
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
Job well done.
The workmen arrived on time & worked very efficiently. They left the place clean & tidy.
Anonymous
Posted on 15/08/2016
, work completed 15/08/2016
Recommended
My Review
Which? Trusted Traders Consumer
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
My Review
Which? Trusted Traders Consumer
Posted on 18/05/2016
, work completed 18/05/2016
Recommended
Excellent
Most impressed with fast efficient service. I have no hesitation in recommending.
Which? Trusted Traders Consumer
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
Prompt & brilliant
We are very happy with all the work & care the men carried out, & the before advice & help & the follow up visit. My neighbour is having Lovatts for her new boiler, all good.
Rosaleen, Gloucestershire
Posted on 10/10/2014
, work completed 10/10/2014
Recommended
My Review
Prompt estimate after diagnosis of needing new boiler. Engineer working with enthusiasm and consideration.
Mavis, Gloucestershire
Posted on 25/09/2014
, work completed 25/09/2014
Recommended