LOX Security Ltd

We inherited a big old lock c30 years old on our front door which has always been a challenge to open. It finally stuck leaving us unable to open the door. Saul came to the rescue and listened to my concerns about replacing it with something of an equivalent size to avoid carpentry to the old door. He did one better, he took the lock apart, got it all cleaned up and operational again and now it works very smoothly. He even removed some external paint to make it look like new! I love the fact he was prepared to take the time to revive an old lock in our throw away world. He clearly knows his craft and his attention to detail really shows in his work. Natalie was also very quick and efficient in her response to my initial email despite the fact she was on holiday! Strong communications and a choice of appointment times and prompt follow up. What a great and friendly team. I will be recommending them highly and definately using Lox services again should the need arise.

Very happy with the service we received, polite, professional and with competitive rates... We would highly recommend....

Saul Lockwood came to review our security needs and provided really well thought out practical ideas. We ended up getting him to replace the locks and handles in our 3 garden facing french windows. He was quick and we are delighted with the result. We thought his charge was very reasonable and we will definitely be using him for our security needs again.

Absolutely superb, very honest, trustworthy and a brilliant service. I located Saul and LOX Security via the Which Trusted Trader website. I had locked myself out of my new property and called Saul. He gave me a fixed quote on the phone and bear in mind this was later in the evening. He turned up and was very friendly and professional. He did his magic and very promptly got me back in to the house. Job done. However, the story does not end there. I explained this was a new house and a new lock which had not been demonstrated to me by the seller and he very kindly took the time to explain how to unlock and lock the door and for this particular type how the key needs to be cleaned regularly. He also let me practice a few times whilst he was there both inside and out. I explained to him I was not a big fan of these slam shut doors and would be looking to change to one which needs to be manually locked from outside. He then explained he could do it for me and would take a minute or two. That was very reassuring as I was worried we would get caught out again in future. He made the adjustment to the lock and it now works exactly as we wish. He did not charge me any extra for the advice or the adjustment. I can not thank him enough for his faultless service. If you are looking for a locksmith this is your man. THANK YOU Saul and thank you Which Trusted trader for an excellent service.