Excellent service that I've trusted over the years
I've recently used LOX Security for changing the locks in my new house and I'm very happy with the service received: clear quote, attention to details, punctuality. I've used LOX Security (Saul, in particular) ten years ago with my previous house (to change locks, in two different jobs) and I'm happy to use them again!
Leondardo in Greater London
Posted on 02/07/2020
, work completed 29/06/2020
Recommended
Thinking outside the box
Excellent service and know-how. Saved me a load of money for new locks and so on by really looking at the issue and recommending a solution that works and didn't cost an arm and a leg.
Customer in Buckinghamshire
Posted on 16/06/2020
, work completed 18/05/2020
Recommended
Fantastic Service
We needed to make our house more secure and I was recommended to Saul of Lox Security by a friend. Saul came round, expertly surveyed the house and recommended solutions which were economical and made complete sense. Saul then installed the security measures and did so efficiently and with utmost professionalism, and all for the quoted price. I strongly recommend Lox Security to anyone who needs to make their home secure. A superb service!
Customer in Buckinghamshire
Posted on 03/06/2020
, work completed 23/01/2020
Recommended
Second time user - great service again
Having got Lox to change door handles in our back Franch windows, we got them to dismantle and replace our 20 year old ADT system. One day's work expected and that was what it took. Everything works great. Especially love the cameras. An absolute pleasure to work with.
Customer in Buckinghamshire
Posted on 17/01/2020
, work completed 27/11/2019
Recommended
Excellent Service
Due to an extension we gained a new kitchen and two more doors and our twenty year old wired alarm needed replacing so we opted for a new Internet based system. Saul explained how it would work, gave a sensible quotation and spent four hours installing the new system. He then went through the operation of the keypad and setup our phones to monitor any intruder alerts. A very satisfactory transaction.
Customer in Buckinghamshire
Posted on 24/12/2019
, work completed 23/12/2019
Recommended
Excellent service and experience
When I wanted to install a security system in my house I did some research and finally contacted Saul because I was impressed by the many laudatory customer reviews for LOX Security. I am very glad I did. Saul listened carefully to my needs, analysed the house, and recommended and then installed an alarm system tailored to them. He also installed a Ring doorbell, which I'm pleased with, and even arranged for a small safe for personal items to be delivered and installed by a third-party supplier he works with. All through the process I was impressed by Saul's expertise, helpfulness and overall professionalism. Plus his affable personality made working with him a pleasure. I would not hesitate to highly recommend LOX Security to any friend or colleague of mine.
Customer in Greater London
Posted on 12/12/2019
, work completed 19/09/2019
Recommended
Good service and a great job
I needed a new house alarm system to replace an old non-functioning system. Saul reviewed my needs and made sensible recommendations on suitable options. After accepting his reasonable quote Saul installed the alarm. The installation went smoothly. Saul also kindly removed the old system. Cost and timing were as agreed. The new system works well and is easy to use. Overall an excellent job.
Customer in Buckinghamshire
Posted on 25/09/2019
, work completed 12/09/2019
Recommended
Efficient and Friendly
From the initial communication from their website through to the email correspondence up until the work was completed at the cottage, the attitude and professionalism from all concerned was exemplary. Professionals one and all. Thank you.
Customer in Buckinghamshire
Posted on 13/08/2019
, work completed 01/08/2019
Recommended
Peace of mind
My tenants called to say they were worried that the back door of their ground floor flat was vulnerable to potential break-in. I called Saul and he was able to arrange for a visit to the property the same day to assess the condition of the door which had become damaged through wear and tear. He quoted for the repair and was then able to fix the door later the same day. Tremendous service at a reasonable cost which brought peace of mind to my tenants.
Customer in Hertfordshire
Posted on 27/06/2019
, work completed 14/05/2019
Recommended
Amazing service at a moments notice
Saul came out to assist when I completed on a flat and the seller had not provided a key for a second lock. It was a stressful situation, but I was very glad Saul was recommended to me, as he came very quickly and resolved the problem effectively, with no damage caused, and was just lovely throughout. His communication from the beginning was excellent, so I knew when to expect him, and what to expect in terms of options for what would need to be done. He called when he was nearby so I didn't have to wait outside the locked door, and was really considerate when he arrived. He worked really quickly to open the door and replace the lock, and his work was extremely tidy. I highly recommend him!
Customer in Greater London
Posted on 14/06/2019
, work completed 13/06/2019
Recommended
Security Review
We have dealt with Saul and Natalie at LOX Security over a number of years. We manage a large residential block of flats in the local area, where security and safety of residents is the number one priority. LOX have provided a prompt and professional service to ourselves in areas as diverse as door security, lock fitting, CCTV and car park access security. We have no hesitation in providing a reference for their professional works and will be looking to their Company in providing further enhancements to the property during the course of 2019/20.
Customer in Buckinghamshire
Posted on 11/06/2019
, work completed 01/05/2019
Recommended
Quick, competent and very good value
Saul Lockwood came to review our security needs and provided really well thought out practical ideas. We ended up getting him to replace the locks and handles in our 3 garden facing french windows. He was quick and we are delighted with the result. We thought his charge was very reasonable and we will definitely be using him for our security needs again.
Customer in Buckinghamshire
Posted on 29/05/2019
, work completed 25/03/2019
Recommended
Satisfactory work at a satisfactory price
Having been recommended Lox Security, they came and repaired 2 balcony door 5 lever locks, improved the security of the communal front door lock, and fitted a self closing mechanism to the communal front door. Satisfactory work at a satisfactory price, with very pleasant service all round.
Customer in Greater London
Posted on 28/04/2019
, work completed 20/03/2019
Recommended
Informative and efficient
We wanted to change locks on 2 patio doors and a front door. Also our front door was not closing properly. The work was done at the quoted cost and promptly and we also benefited from some general advice on security. Very happy and would highly recommend.
Customer in Hertfordshire
Posted on 29/01/2019
, work completed 07/12/2018
Recommended
Fast, friendly and effective!
We called LOX security when an internal door mechanism broke (locking my daughter out of her bedroom). Despite being a weekend, LOX came quickly and resolved the problem. Great, friendly service. We would definitely recommend and will use LOX again when needed.
Customer in Buckinghamshire
Posted on 29/01/2019
, work completed 08/12/2018
Recommended
Fantastic customer service
From beginning to end they acted efficiently and professionally with a great personal touch. They came and gave a free consultation and demystified the world of security. We worked out together what was the best system for our budget and then added the system around our works at the property. Even dropping in at a phone calls notice to help us. Thank you for going above and beyond.
Customer in Buckinghamshire
Posted on 22/01/2019
, work completed 08/01/2019
Recommended
Good job
Did a good job on time and did an additional fix, unasked so very good all round.
Nick, Buckinghamshire
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
Alarm supply & fit
We needed a full alarm system fitted that included an out building. We contacted Lox security for an estimated cost. Lox carries out a full survey, at no cost, before providing the quote. We decided to go with Lox for the system and we are glad we did! The work was carried out to precision and when the the team left you would not have known they had been. I would fully recommend Lox! Great job!
Customer in Buckinghamshire
Posted on 14/12/2018
, work completed 10/12/2018
Recommended
Quick to respond and great communication
Really quick response time. Great work and really clear communication. The lock fits better than the old one did!
Catherine
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
My review
Fast, friendly, efficient. Would definitely use again.
Ian, London
Posted on 17/08/2018
, work completed 17/08/2018
Recommended
Brilliant job.
Very prompt and professional. Would definitely recommend.
Anna, London
Posted on 03/08/2018
, work completed 03/08/2018
Recommended
Outstanding service.
Prompt and professional service. Fairly priced and will be my go-to locksmith going forward.
Alexander, London
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Efficient
Very quick and efficient. Pleasant chap to deal with.
Which? Trusted Traders Consumer
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Friendly and professional service
Saul arrived promptly and he was very friendly and professional. We needed our front door lock adjusting as it was out of alignment. He told us that the lock was fine and didn't need any replacement parts. The door had always been a bit difficult to open and he suggested fitting a handle to ease the problem. He even drove down to B&Q and bought a matching brass handle. That's really going above and beyond just fixing the lock. I am very pleased with his work, the price was also very reasonable. I can't recommend this company highly enough.
James M
Posted on 28/07/2018
, work completed 28/07/2018
Recommended
Prompt and professional
I needed my front door locks changed and was greeted with a friendly person. Very good and would recommend to everyone!
Payam, London
Posted on 20/07/2018
, work completed 20/07/2018
Recommended