My joint TV and FM external aerial needed replacing as it was 44 years old and partly damaged. TV reception was suffering. Steve gave me all the information over the phone, and he got the parts while I was away, as planned, so once back, he contacted me to come and fix everything. It was quite a long job, more than three-and-a-half hours, but it was all done well and tidily, and tested before sign-off. He was very helpful and efficient, and I gladly recommend him to others.