Endorsed by Which?

Lucas Electronics

5.0

12 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday 09:00–18:00

About

This business has not added a description yet.

What we do

  • Aerial and satellite installers

    • Network cabling
    • TV mounting
    • Wifi Installations
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
  • Alarm and security equipment installers

    • CCTV installation
  • TV services

    • TV aerials
    • TV installation

Customer reviews

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5.0
12 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Resolved tv aerial and related issues smoothly and efficiently.
Customer Service
Quality
Value
I initially contacted Steve by email and he was very quick to respond to my questions. Having booked an appointment, he arrived on time and quickly assessed our tv aerial problems, he clearly communicated his assessment and what the solutions were to us. Steve then replaced our old loft aerial, and amplifier, fitted a new aerial socket and plugs. Steve was very efficient and the cost was within the estimate we were given. I am very satisfied with this work and I would recommend Steve.
Customer in Essex Posted on 07/04/2024 , work completed 06/04/2024
Fast and efficient
Customer Service
Quality
Value
We lost reception on all our TV channels. Found Lucas Electronics on the Trusted Trader website and gave them a call. They were able to come the next day and quickly diagnosed the problem. Replacing the aerial was a two man job due to difficult access to the chimney. Two men came the next day, a new aerial was installed and the problem was solved and all for a very reasonable price.
Customer in Greater London Posted on 13/01/2024 , work completed 11/01/2024
Good work
Customer Service
Quality
Value
Steve arrived when he said he would to check our problems. Noted elements of existing aerial were missing (thanks mainly to local pigeons) and needed replacing. Promised to come next day to replace and check out rest of cabling, which he did and we now have perfectly working system again. Job well done at reasonable price.
Customer in Greater London Posted on 08/11/2023 , work completed 07/11/2023
Replacing damaged Aerials and cables
Customer Service
Quality
Value
I contacted Steve Lucas regarding aerial problem. He replaced the aerial and cables. One of the cables was extremely difficult to reach but he did this expertly. His work was very neat and to a high standard. He was friendly, polite and very efficient. I would have no hesitation in recommending Steve.
Customer in Greater London Posted on 31/10/2023 , work completed 30/10/2023
Excellent service
Customer Service
Quality
Value
Having no idea where to find a reputable company to sort out my reception issue I looked on the internet and, thankfully, found Lucas Electronics on the Which? website. Steve Lucas carried out signal tests on all four TVs and tested the amplifier then traced all the cables. Altogether he spent one and a half hours investigating the problem and having located several issues he carried out the necessary rectifications and then to my surprise informed me that there was no need to change aerial or the amplifier! The cost? A simple, reasonable callout charge. I can only say that in this economic climate it was great to find someone who wasn't hellbent on ripping me off. I wholeheartedly recommend this gentleman.
Kenneth in Greater London Posted on 12/07/2023 , work completed 11/07/2023
Excellent service
Customer Service
Quality
Value
Telephoned Steve after finding him via Which? Trusted Traders. We explained that we needed a new TV aerial, to be fitted on the roof, and connected to a new FreeView box. He came the following day as promised, and on time, and completed the work remarkably quickly and efficiently. He even took the time to figure out why the HDMI connections were not working correctly - something the people who sold us the TV (a well known High Street company) were unable to do. Very friendly too - next time we need any TV or audio work, he will definitely be our first port of call.
Customer in Greater London Posted on 06/07/2023 , work completed 06/07/2023
Excellent job
Customer Service
Quality
Value
Steve removed and installed three TVs with soundbar, dvd etc in three rooms. He arrived on time and was super efficient, pleasant and really helpful. He went beyond the call of duty in lifting and shifting things around too (which many tradesmen would not have done). A very professional job and would 100% recommend.
Customer in Greater London Posted on 25/03/2023 , work completed 23/03/2023
excellent efficient worker
Customer Service
Quality
Value
I contacted Steve because while BT was putting in a new telephone wire the engineer must have put a nail through the TV aerial cable and the channels were pixelated and some of them missing. On the day we arranged Steve called to tell me his ETA, and when he arrived took his shoes off, which impressed me because he was in and out of the house so many times. He tested the signal and could see immediately how weak it was. He said it needed a new cable. I agreed to it. It was a very very hot day and I was surprised ( and grateful) that he was still prepared to go up on the roof and do the job. He worked quickly and efficiently, finishing off the holes he'd needed to drill professionally. At the end of the job, he retuned the TV for me because I was having difficulty with it. I would definitely recommend Steve to family and friends, very happy to have found him.
Customer in Greater London Posted on 17/07/2022 , work completed 16/07/2022
Endorsement Reference
Customer Service
Quality
Value
Installation of security cameras linked to TV system cleanly and efficiently carried. No issues arisen since. I did receive an invoice at the time but have since disposed of it. Would recommend Lucas electronics and have done so to others who have also been pleased with the service.
Which? Trusted Traders Consumer Posted on 16/06/2022 , work completed 09/07/2021
Endorsement Reference
Customer Service
Quality
Value
I had 2 TV's mounted on walls with surround sound and soundbar. He was easy to contact, polite and very,very knowledgeable.
Which? Trusted Traders Consumer Posted on 16/06/2022 , work completed 05/04/2022