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Lucas Plumbing & Heating Ltd

4.9

401 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
401 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient and reliable with superb finish
Customer Service
Quality
Value
I asked several plumbing companies to provide me with a quote for the installation of a vanity unit and the connection of the necessary plumbing. Only one replied to explain their company’s billing system for a small job, Lucas Plumbing & Heating. His workman was on time, advised me on his suggestion to install the unit in the most efficient way and worked focused from start to finish. I felt comfortable with him in the house as he was a friendly and knowledgeable jung workman. He tested and cleaned after he finished his job. I received a job report straight afterwards with the option to discuss matters immediately, if necessary. The communication and administration is very straightforward and prompt. I have used Lucas Plumbing over a period of 28 years and have always been extremely satisfied with his service.
Customer in Hampshire Posted on 09/11/2024 , work completed 05/11/2024
Professional Friendly Service
Customer Service
Quality
Value
Lucas Plumbing came and serviced the boiler. They arrived on time and worked quickly and safely. Very positive experience from booking the appointment to completing the work and sending out the paperwork.
Customer in Surrey Posted on 29/10/2024 , work completed 29/10/2024
Gas Fire Service
Customer Service
Quality
Value
Jake came promptly on schedule and did a thorough job. Very tidy, polite and pleasant. Our gas fire is probably the cleanest part of the house now. We have found Lucas Plumbing and Heating very helpful and trustworthy every time we have called on their services.
Customer in Berkshire Posted on 22/10/2024 , work completed 22/10/2024
Shower cartridge replacement
Customer Service
Quality
Value
No problems, very quick job. They checked we were happy with the temperature for the shower once they had replaced the cartridge.
Customer in Berkshire Posted on 20/10/2024 , work completed 18/10/2024
Extremely nice, fixed issue quickly
Customer Service
Quality
Value
Were able to clear blockage without any major issues and were just very nice and helpful. When booking they were also extremely helpful and courteous.
Customer in Posted on 18/10/2024 , work completed 18/10/2024
Cold feed and waster alterations for washing machine
Customer Service
Quality
Value
As arranged on time good work done in efficient time and fashion. All systems tested clean and operational on completion We have used Lucas Plumbing 3 or 4 times now. Consistent response every time.
Customer in Berkshire Posted on 16/10/2024 , work completed 15/10/2024
Boiler moved to improve access.
Customer Service
Quality
Value
As is usual with work carried out by Lucas engineers was done in a professional way. Area left clean and tidy during and on completion.
Customer in Berkshire Posted on 30/09/2024 , work completed 26/09/2024
Good experience, work completed to high standard.
Customer Service
Quality
Value
If I may say, Kya, the technician who was sent out, is a great asset to your company. He was very polite, and no amount of questions I asked was too many, as I was curious about how the heater, boiler, and water system in the apartment work. Kya provided clear explanations and insights while carrying out his work. Daniela, who handled my initial call and inquiry, was also very professional and friendly. Unfortunately, I can't recall the name of the gentleman who answered the phones on the day of the work, but his politeness, friendliness, and professionalism were equally noted. I would recommend Lucas Plumbers to anyone in need of a good team providing excellent service.
Customer in Berkshire Posted on 22/09/2024 , work completed 20/09/2024
Leak to shower joint in loft
Customer Service
Quality
Value
Engineer Finn was both polite and knowledgable. He identified the problem and got straight on with the repair but took the time to explain exactly what he had done. Top marks Lucas Plumbing
Customer in Berkshire Posted on 22/08/2024 , work completed 22/08/2024
Shower thermostats not working
Customer Service
Quality
Value
Very good service. Prompt reply on the phone with a date being booked in for the work. My engineer Finn was very pleasant, polite and explained everything to me. Although the problem wasn’t solved, because the parts need to be ordered and fitted, the service was excellent. I would recommend this company . Please could you send Finn to complete the work. Thank you,
Customer in Berkshire Posted on 13/08/2024 , work completed 13/08/2024