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Lucas Plumbing & Heating Ltd

Profile thumb logo7998166 lg

4.9

189 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

4.9
189 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Always professional
Customer Service
Quality
Value
This was my first annual boiler service. Lucas plumbing have an efficient booking and reminder service. George was punctual, friendly and efficient, answering all my questions. All for a reasonable price.
Customer in Wokingham Posted on 18/10/2020 , work completed 12/10/2020
boiler service
Customer Service
Quality
Value
Arrived on time and serviced boiler with minimal fuss and mess. First class service by polite and efficient technician, I cannot recommend them highly enough. Great job, will be using them again.
Customer in Oxfordshire Posted on 15/10/2020 , work completed 13/10/2020
Very efficient and effective
Customer Service
Quality
Value
The company gave a competitive quote for a fairly complex system. They arranged the work quickly to ensure we had heating and hot water before winter. Arrived on time, wore PPE and arranged the work to reduce the impact on us. Very efficient, very polite and arranged on our behalf to involve the gas board to ensure a safe installation. The system is working well at present and I am very impressed with level of knowledge of all the people we dealt with. They are very approachable and I am very confident of their capability to assist with any unexpected issues should they arise.
Customer in Wokingham Posted on 14/10/2020 , work completed 09/10/2020
Fantastic
Customer Service
Quality
Value
Fantastic from start to finish from the first phone call to the problem being sorted out did exactly what it said on the tin - 10/10
Customer in West Berkshire Posted on 09/10/2020 , work completed 08/10/2020
reliable and trushtworthy
Customer Service
Quality
Value
We've been using Lucas Plumping for several years, both for annual gas servicing and a couple of ad-hoc issues which they've always responded to in a timely fashion. The personnel are always friendly and a pleasure to deal with.
Customer in Wokingham Posted on 28/09/2020 , work completed 24/09/2020
Boiler installation
Customer Service
Quality
Value
The boiler was installed in a neat, efficient manner. The communication was good, and the plumbers were pleasant. Thank you
Customer in West Berkshire Posted on 21/09/2020 , work completed 14/09/2020
Bathroom tap
Customer Service
Quality
Value
This is the third time I have used Lucas Plumbing and Heating Ltd and I have been really happy with the service offered. When I called to make a appointment for a plumber to come to my house, the girl that answered the phone was very helpful and arranged the time around my shift so I didn’t have to miss work. The Plumber arrived promptly on time and was very friendly and polite. Once he finished the work he explained what he had done and I was very happy to be able to use my hot tap again on my bath 🛁😃
Customer in Reading Posted on 16/09/2020 , work completed 16/09/2020
Appalling customer service
Customer Service
Quality
Value
I'm disappointed to have to write this review as have used this company many times, previously having received good customer. However, things have obviously changed I have received appalling customer service, the job wasn't fixed - short term solutions put in place so the property required several call outs. The lady in the office was happy to lose my custom even though I'm a regular customer for several properties and there's not been an issue in the past, just about says everything when a company no longer cares about its customers.
Customer in Hertfordshire Posted on 14/09/2020 , work completed 20/08/2020
First class work, on time, as per quote
Customer Service
Quality
Value
Luke arrived on time, took his shoes off!, got stuck in. He rehung the radiator, replaced the bath taps all within the quote (both time and price) would be happy to have him back for any plumbing problems. Thank you
Customer in Wokingham Posted on 11/09/2020 , work completed 09/09/2020
Efficient gas boiler service
Customer Service
Quality
Value
The engineer was polite, wearing a mask, and kept socially distanced. The service was completed quickly and efficiently without leaving any mess.
Customer in Wokingham Posted on 10/09/2020 , work completed 08/09/2020