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Lucas Plumbing & Heating Ltd

4.9

375 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
375 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Very efficient boiler service
Customer Service
Quality
Value
Very pleased with our boiler service. A very friendly member of staff who was willing to discuss what he was doing and discuss any issues.
Customer in Berkshire Posted on 18/04/2024 , work completed 18/04/2024
amazingly speedy res[ponse
Customer Service
Quality
Value
Having problems with underfloor heating also boiler needed routine servicing. Attendees,as always, cheerful and polite. problem solved immediately.
Customer in Berkshire Posted on 22/01/2024 , work completed 19/01/2024
Prompt reliable service
Customer Service
Quality
Value
Had a problem with the water. They came out the following day first thing- on time and remedied within half an hour. Would not hesitate to recommend.
Customer in Berkshire Posted on 10/01/2024 , work completed 09/01/2024
Lucas PLUMBING
Used this company for many years. Efficient, on time Professional, Friendly. Would and have recommended to many people.
Customer in Berkshire Posted on 07/12/2023 (Reviewer did not use service)
First Class Service
Customer Service
Quality
Value
This is the second time I have used this service . The young man arrived on time in uniform neat and tidy , he was very professional , competent and did a first class job. He followed up with the office for further work required. This is a very good company , providing great service in a traditional way.
Customer in Berkshire Posted on 01/12/2023 , work completed 29/11/2023
Would not recommend for Boiler service
Customer Service
Quality
Value
I found Lucas Plumbing & Heating to be highly unprofessional. Recently they carried out annual boiler service and reported gas under pressure problem : (i.e implying either gas leak or undersized pipes by the original installer). The original installer came from Eastleigh to Wokingham the very next day for investigation and found that Lucus Engineer had taken the gas readings incorrectly(the actual working pressure difference between meter and boiler was 0.3 mb and not 3.5 mb as reported by Lucus ), causing unnecessary panic. On top of that Lucus rejected paying the original installer for the inconvenience . I would definitely avoid this company in the future.
Customer in Berkshire Posted on 29/11/2023 , work completed 13/11/2023
Excellent service
Customer Service
Quality
Value
Again we used Lucas plumbing for the third time to fix a en-suite shower. The team are reliable, prompt, friendly and professional. We have also had our boiler serviced and feel we can totally trust them
Customer in Berkshire Posted on 16/11/2023 , work completed 06/11/2023
New Boiler Installation - Perfection
Customer Service
Quality
Value
I am really happy with the service Lucas provided. From the outset I used the website to get a broad estimation of cost. The surveyor came as scheduled and was incredibly helpful and explained what to expect. The cost was competitive and the best of 3 quotes. I was unsure which brand of boiler to go with and I was able to have a follow up call with the surveyor to help put my mind at ease. The installation was booked two weeks after the decision to go ahead and on the day of the installation, the engineer turned up on time, was courteous and again explained what to expect. Lucas sent the surveyor around as well on the installation day to ensure all was going to plan. Ultimately the install took 1.5 days in total and I am very happy with my new boiler. I wouldn’t hesitate to use again - and I will for servicing :-)
Customer in Berkshire Posted on 14/11/2023 , work completed 13/11/2023
Great work
Customer Service
Quality
Value
I had not used this company before but they had been recommended. Finn did a great job most thorough boiler service I have ever had everything was checked and a radiator that had not been working for a while was repaired. He was very polite and nothing was too much trouble. I will certainly be using Lucas plumbing and heating again.
Customer in Hampshire Posted on 10/11/2023 , work completed 09/11/2023
Total peace of mind
Customer Service
Quality
Value
Based on past experience with Lucas Plumbing & Heating Ltd we had no hesitation in selecting them to install our new combination boiler. This task was carried out (from survey to quotation, installation & completion) to the highest standard of professionalism & workmanship. A special thank you to George who was assisted by Bradley. We would be very happy to recommend Lucas Plumbing & Heating Ltd. Ann & Vincent Roughan
Customer in Berkshire Posted on 10/11/2023 , work completed 08/11/2023