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Trusted Traders

Lucas Plumbing & Heating Ltd

Logo on white
Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb logo7998166 lg

4.9

71 Reviews

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
  • Bathroom fitters

    • Bathroom refurbishment
    • Wet rooms
    • Accessible bathrooms and showers
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Reviews summary

4.9
71 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Replacement pressure valve and filter on Megaflow
Customer Service
Quality
Value
They completed the work requested, it took a little longer than expected but the job has been completed totally satisfactorily and on budget. Their representative was very polite communicative, extremely tidy - no water damage or leaks whatsoever. A very skilful plumber
Charlie 213/05/2018
Polite and Very Responsive Staff. Good Standard of Workmanship and Tidy
Customer Service
Quality
Value
I received and went ahead with a quote (which was based on some pictures of my plumbing setup I had emailed in to the admin office as requested) to replace a faulty cold water pressure reducing valve on my Megaflow system. The quotation process was quick and well detailed in terms of parts and labour. A reminder email was sent to me the day before the work was due to be carried out and the plumber (Scott) duly arrived on the day to complete the job as promised. He was very polite, took his shoes off when entering my home and completed the job to a high standard and left the place clean and tidy - as has been attested to by other reviews on this site. However, I have only given 3 stars for value as the quoted time I received to complete the job (2 hours) included having to make good (i.e. move / reposition) any pipework that didn't fit so that the new part (which had been updated since it was originally manufactured) could be accommodated in to my existing setup. As it turned out, the new part took up the same amount of space as the old and amending the pipework was not needed. However two hours was still taken to fit the new part which only required isolating the mains water supply (via the check valve in the same cupboard) and undoing a couple of compression joints to remove and then replace the faulty part. This work could have been completed in an hour or so (as quoted by another firm) and I feel that the last 30 - 45 minutes was used making up the quoted time.
Carlos24/04/2018
Will use them again
Customer Service
Quality
Value
We used Lucas Plumbing and Heating to replace a shower pump. We have been very impressed by their professionalism from enquiry to estimate to carrying out the work. The initial visit, to gauge the extent of the work, was very thorough. The estimate was well laid out, itemised and clear. Lewis turned up on the appointed day and worked diligently. There was no mess. The shower pump is working well. We will definitely use Lucas Plumbing and Heating for future plumbing problems.
Gautrey16/04/2018
Superb job, great guys
Customer Service
Quality
Value
We had a new boiler fitted along with three replacement radiators. The guys (Scott & Liam) were brilliant, knowledgeable, helpful and just really good at the job. They left everything neat, tidy and clean. Very highly recommended.
Catlin03/04/2018
Fixed Central Heating
Customer Service
Quality
Value
Managed to fix our heating when multiple other tradesmen have failed very professional, very nice.
Junior, Berkshire28/03/2018
Efficient, professional & fast!
Customer Service
Quality
Value
The trader fully explained the work that was going to be done : to replace my boiler, and resite it to an outside wall. A clear quotation arrived days later. Scott, theyou young mana who came to carry out the work was excellent: competent, courteous & friendly manner, explained clearly when I asked him questions, knew what he had to do & he cleared up & vacuumed each evening. When he finished the work he explained clearly how to operate the boiler. As some brick work needed replacing where pipes had been removed, two days later a builder arrived to replace the new bricks. He explained what he had to do and I could hardly tell where the new bricks were. They matched the existing ones. I am extremely pleased with the work done & and would certainly recommend this company!
Julie Cooper16/03/2018
Fast, Effective and Good Value
Customer Service
Quality
Value
I've used these guys a few times now, and they have always impressed. Very fast, friendly and professional, and very good value for the work that they do. They always clean up after themselves perfectly and have always provided a detailed and accurate quote before undertaking any significant work. I will continue to use and recommend them highly.
Lawton12/03/2018
Great job
Customer Service
Quality
Value
Start to finish, very professional, worked very tidily, all in all a great job.
Steve, Hampshire08/03/2018
Excellent Service
Customer Service
Quality
Value
Scott Wodley attended to fix our plumbing and was very polite, friendly, professional and efficient. I wouldn't hesitate to recommend him.
Eloise, Berkshire19/02/2018
Got us out of a fix
Customer Service
Quality
Value
Lucas plumbing and heating helped us out at short notice when we were let down by another company. They were very helpful and Scott was great. I would not hesitate to use them again and would definitely recommend.
LauraM26/01/2018