Lucas Plumbing & Heating Ltd

This is the 4th time I have used Lucas plumbing, every time they have been able to schedule the work quickly, and when they come, they are professional and do a very good job.

From initial contact to every other dealing Lucas have been great. Haven’t managed to fix all of my issues (not of their making I hasten to add!!) but James was knowledgeable, neat and tidy and installed my new nest in excellent time. We still can’t work out why my heating won’t do what it’s supposed to but that’s an ongoing issue which I’ve asked them to come back and try to resolve and I have absolutely no doubt James will get to the bottom of it. Rebecca is a pleasure to deal with, quick to respond and polite and friendly. You really feel like they care about their customers, a rare thing these days. Very happy so far and will continue to use them going forwards.

Our hot water cylinder started leaking on the Monday and Lucas Plumbing came round the same day to drain the system and stop water leaking everywhere. The cylinder was 30 years old and needed replacing. We received a competitive quote the same day and the work was all done on Friday of the same week. A neat job and plenty of hot water now!

I have found everyone that I dealt with at Lucas Plumbing to be friendly, professional and efficient from the booking of my annual service to the gas engineer who completed the work. He arrived within the timescales quoted and undertook a full service of the boiler with all the relevant checks and explained what he had done. I am happy to recommend this company and will not hesitate to use them again.

This company fitted a new combination boiler for me and the service was carried out in a professional way, on time and to the quoted budget. I have used them for several years for various plumbing jobs and cannot recommend them highly enough.

The engineer arrived within the allocated time slot. They were presentable, knowledgeable and helpful as they took the time to explain what the problem that they were able to fix. We were satisfied with the whole process from the original enquiry and explanation of the services and costs involved to the promptness of the engineer and rectifying the underfloor heating problem. If we have any future underfloor heating problems, we will use them again.

Lucas plumbing carried out a large amount of work on our project including gas install, heating, general plumbing and bathroom installations, and smart heating control design and install. The team from Lucas were all extremely knowledgeable and carried out all work to a very high standard. The work was clearly quoted, and we were kept inform and throughout on progress and any issues. The Lucas team did an excellent job and resolved all the issues they encountered. All of the team were very easy to work with and we were confident to trust them to carry out the work to a high standard. Excellent company and would have no hesitation to use them again and recommend to anyone requiring plumbing services

Prompt professional service and managed to repair our old boiler before Christmas. Will definitely use again to replace our old boiler for a new one.

We have used Lucas plumbing for a number of years. They do an excellent job, are prompt and polite.

I always use Lucas Plumbing & Heating. They are very reliable and all their Engineers are very polite and good at their job.