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Lucas Plumbing & Heating Ltd

4.9

405 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
405 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Cold feed and waster alterations for washing machine
Customer Service
Quality
Value
As arranged on time good work done in efficient time and fashion. All systems tested clean and operational on completion We have used Lucas Plumbing 3 or 4 times now. Consistent response every time.
Customer in Berkshire Posted on 16/10/2024 , work completed 15/10/2024
Boiler moved to improve access.
Customer Service
Quality
Value
As is usual with work carried out by Lucas engineers was done in a professional way. Area left clean and tidy during and on completion.
Customer in Berkshire Posted on 30/09/2024 , work completed 26/09/2024
Good experience, work completed to high standard.
Customer Service
Quality
Value
If I may say, Kya, the technician who was sent out, is a great asset to your company. He was very polite, and no amount of questions I asked was too many, as I was curious about how the heater, boiler, and water system in the apartment work. Kya provided clear explanations and insights while carrying out his work. Daniela, who handled my initial call and inquiry, was also very professional and friendly. Unfortunately, I can't recall the name of the gentleman who answered the phones on the day of the work, but his politeness, friendliness, and professionalism were equally noted. I would recommend Lucas Plumbers to anyone in need of a good team providing excellent service.
Customer in Berkshire Posted on 22/09/2024 , work completed 20/09/2024
Leak to shower joint in loft
Customer Service
Quality
Value
Engineer Finn was both polite and knowledgable. He identified the problem and got straight on with the repair but took the time to explain exactly what he had done. Top marks Lucas Plumbing
Customer in Berkshire Posted on 22/08/2024 , work completed 22/08/2024
Shower thermostats not working
Customer Service
Quality
Value
Very good service. Prompt reply on the phone with a date being booked in for the work. My engineer Finn was very pleasant, polite and explained everything to me. Although the problem wasn’t solved, because the parts need to be ordered and fitted, the service was excellent. I would recommend this company . Please could you send Finn to complete the work. Thank you,
Customer in Berkshire Posted on 13/08/2024 , work completed 13/08/2024
Great service, great expertise and knowledge
Customer Service
Quality
Value
Unexpectedly large water bill. No obvious leak. The Lucas team were very quick to answer my e-mail and I got a slot on the day. A very clear and knowledgeable young man arrived at the end of the day, and narrowed things down quickly. Turned out it was a very small persistent leak from toilet cistern to bowl. Resolved in less than 30 minutes. Great service from the word go - excellent plumber firm. Thank you.
Customer in Oxfordshire Posted on 13/08/2024 , work completed 13/08/2024
Efficient, helpful and totally competent
Customer Service
Quality
Value
We used to use Lucas Plumbing for our oil boiler until it was replaced by a heat pump. When we had a small plumbing job, we naturally called them again since they had always been very dependable. The engineer came on time and was very pleasant and helpful. He was careful and set about replacing a pair of faulty tap cartridges. This was done efficiently and all was proved to be working perfectly. All in all a very positive experience from a throughly excellent engineer working for a friendly and experienced local company.
Customer in Berkshire Posted on 25/07/2024 , work completed 25/07/2024
Annual Boiler Service
Customer Service
Quality
Value
The Engineer arrived on time did all the work requested and answered our general queries regarding the wisdom of a power flush of our radiators. He explained why sectors of some radiators were cooler. A helpful emailed quote as to how much such work would cost followed.
Customer in Berkshire Posted on 05/07/2024 , work completed 05/07/2024
Excellent service , on time and quick
Customer Service
Quality
Value
Engineer was polite and informative, worked quickly and efficiently. No mess quick and tidy. much appreciated.
Customer in Berkshire Posted on 04/07/2024 , work completed 04/07/2024
Good quality and good value
Customer Service
Quality
Value
Lucas Plumbing were able to visit quickly and undertake the work required. The work was efficient, tidy and exactly what we needed. The customer service and the colleagues who carried out the work was all excellent.
Customer in Berkshire Posted on 01/07/2024 , work completed 27/06/2024