Lucas Plumbing & Heating Ltd

I contacted Lucas plumbing on Friday 14th Feb and explained my underfloor heating wasn't working. I described what was wrong and sent a photo. I was contacted the same day and told I would get a quote for repairing the system. I received a quote on Monday 17th Feb and the repair was completed Wednesday 19th Feb. Great communication from Lucas office from start to finish. For the repair, the plumber arrived in a marked vehicle, he explained what he was going to do and completed the works competently to a high standard. Everything was run and tested and explained and cleaned up and tided before he left. We are both retired OAP's and felt so pleased we had used Lucas Plumbing, really good service start to finish.

Our bathroom toilet wouldn't flush, and I had visitors. I telephoned Lucas Plumbing & Heating on Monday morning and one of their plumbers, Luke, a pleasant young man, came in the afternoon. He found that the cistern was not filling properly and had to change the float valve. The new one he had brought with him was faulty, but he managed to clean up the old float valve and replace parts that had perished. Now the system is working perfectly, and at a reasonable cost.

Extremely efficient and very prompt service. As a social landlord we will most certainly be using their services in the future.

Lucas Plumbing were the only company to solve my heating - or lack of - problem. Their employees were courteous, reliable, hard working and efficient. Protective dust sheets were laid wherever they were working to protect the flooring and, on completion, left everything beautifully clean and tidy. They also installed a new bathroom a couple of years ago. Moreover, their final invoice was less than my quotation. I would very highly recommend this company and would most certainly use them again.

I would recommend Lucas Plumbing and Heating as they provided an efficient and friendly service, resolved the problem quickly and provided me with relevant information regarding the problem.

Lucas responded to my call quickly and efficiently. The job was arranged promptly. The engineers called and quickly sorted the problem. They were efficient and polite. They kept me well informed throughout.

I had used Lucas' for many years and having recently moved back into the area called for help with an ancient heating system. We discussed the options to optimise efficiency, they provided a quote, completed the work in time and to budget. The engineers were clean, polite, professional and efficient and put up with my kids asking endless questions and so extremely patient too! Not sure if they were the cheapest or best value as you can't put a price on trust - I wouldn't call anyone else.

I sent an email enquiry on Sunday, was visited for a review and quote on Monday and work completed on Friday - exceptionally efficient operation and really a breath of fresh air in the plumbing and heating engineer area.

Lucas Plumbing carried a full plumbing project on our house build, and we're very pleased with them. Plumbing is not something you can afford to take short cuts on, and Lucas never fail to deliver. They are quick, reliable and excellent quality. They aren't the cheapest, but why would you go for the cheapest on something as important as plumbing?? Suffice you say, you get what you pay for. Fully recommended.

They responded within half an hour and called round in two hours. The problem was quickly identified and resolved. The system was checked before the engineer left. The cost was very reasonable.