Lucas Plumbing & Heating Ltd

Lucas plumbing were chosen from a shortlist of three - they were knowledgeable, they were always first to respond - site survey, questions, further questions, quotation modifications etc. Customer team great too - we knew who was arriving and what time. Pete and Luke did a great job. We are very happy with the finished result and would recommend them to others - as we have done with neighbours already. Nice people and great result.

I am and have always been very happy with the service I get from Lucas Plumbing. Always quick to respond to my calls have never let me down.

I called Lucas Plumbing & Heating when I discovered a leaking valve. They arrived within 2 hours and fixed the problem. I have used them on previous occasions and find them exceptionally efficient and professional. I thoroughly recommend them.

Four and a half years ago, the day before I was going on holiday, I came home to find my boiler leaking water. I was recommended to phone Lucas Plumbing & Heating and they came within a short space of time and dealt with the immediate problem. A quote was prepared and emailed and a new boiler was fitted upon my return from holiday. The quote included 3 years free servicing. Recently I needed a new valve; I phoned on the Friday and was allocated the first call on the following Monday. Lucas Plumbing & Heating are the nicest people to deal with and all the engineers I have encountered are very professional and respectful of my home. I understand from others that they are well respected in the trade.

The team at Lucas Plumbing installed a boiler for us a couple of years ago, as well as a bathroom. Since then we have relied on them to carry out the annual maintenance on our boiler and they have always done a great job, as speedy as they possibly can, even when a spare part needs ordering etc.; their reliability is fantastic to be honest, they are a brilliant company to work with!

Replaced a leaking tap. Very easy to arrange the job, discuss possibilities and good value for money

I contacted Lucas plumbing on Friday 14th Feb and explained my underfloor heating wasn't working. I described what was wrong and sent a photo. I was contacted the same day and told I would get a quote for repairing the system. I received a quote on Monday 17th Feb and the repair was completed Wednesday 19th Feb. Great communication from Lucas office from start to finish. For the repair, the plumber arrived in a marked vehicle, he explained what he was going to do and completed the works competently to a high standard. Everything was run and tested and explained and cleaned up and tided before he left. We are both retired OAP's and felt so pleased we had used Lucas Plumbing, really good service start to finish.

Our bathroom toilet wouldn't flush, and I had visitors. I telephoned Lucas Plumbing & Heating on Monday morning and one of their plumbers, Luke, a pleasant young man, came in the afternoon. He found that the cistern was not filling properly and had to change the float valve. The new one he had brought with him was faulty, but he managed to clean up the old float valve and replace parts that had perished. Now the system is working perfectly, and at a reasonable cost.

Extremely efficient and very prompt service. As a social landlord we will most certainly be using their services in the future.

Lucas Plumbing were the only company to solve my heating - or lack of - problem. Their employees were courteous, reliable, hard working and efficient. Protective dust sheets were laid wherever they were working to protect the flooring and, on completion, left everything beautifully clean and tidy. They also installed a new bathroom a couple of years ago. Moreover, their final invoice was less than my quotation. I would very highly recommend this company and would most certainly use them again.