Lucas Plumbing & Heating Ltd

First class service. Engineer arrived when expectetd. Work completed with carte and attention and all clearing up done at a very fair price.

James from Lucas Plumbing arrived at my house very quickly after a 9am call to the office from myself after having spent 4 days without any heating or hot water due to my boiler being regularly tripped. Over those days five different engineers came to my house and finally the last one on Sunday isolated the problem to a thermostat. James came into the house this cold Monday morning and confirmed that analysis and because he is an underfloor heating specialist he was able very quickly and efficiently fine-tune that confirmation to the cable on the actuators. So within the hour he had fixed the problem and now I have the boiler up and running beautifully! This is the second time I have used Lucas Plumbing and I cannot praise the company and their specialist engineers highly enough.

I had a leaking valve in the pipe which feeds water from the header tank in the loft to the hot water tank. Phoned Lucas Plumbing (having used them before on an unrelated problem). James arrived next day at the arranged time and fixed the problem very well - replaced the old valve with a new and better one on the spot. He is obviously a very competent plumber.

I have used Lucas Plumbing and heating for many years and would highly recommend them. They are always on time, efficient, helpful and friendly. Lucas have always bent over backwards to be helpful and always give good service and advice. I always give their number if asked for heating engineers or plumbers.

Jake - identified our heating problem in a large and complex set up and solved the problem without any fuss. Stayed to check all was working. Would recommend highly.

I always come to Lucas plumbing I am very happy with the service provided, friendly professional engineer (Scott)who knew exactly what he was doing and explained the problem to me and how he was going to fix it. I will always use Lucas plumbing for all my heating and plumbing needs and do not hesitate to recommend them to anyone else

Great service, easy to make appointment. Had a problem with a radiator that other plumbers haven't been able to fix, 10 minutes and the problem was sorted! Would highly recommend.

Having had a water pump suddenly fail leaving us with no hot water in the household, Lucas Plumbing (and in particular Scott) were truly outstanding in fitting a replacement pump within 3 hours of us calling their team. Extremely empathetic on the phone with a clear willingness to try and help us get an appointment almost immediately. Plumber Scott replaced the pump 3 hours after our call on a Friday evening after hours. Truly exceptional customer service and service with a smile that went above and beyond. Superb and I cannot recommend Lucas plumbing enough. Many thanks and you have a customer for the foreseeable future that’s for sure!

Our boiler in recent years has been looked after a different Company, on an annual contract, which included a “service”. When they last visited the engineer was here for SEVEN minutes. I cancelled the contract. Purely by good chance I called Lucas. So glad I did. Lucas are very professional, high standards of work, and communication is brilliant. I made a great choice (luckily) The boiler is now working more efficiently and hopefully economically, time will tell. I will be sticking with Lucas.

Emergency work, carried out promptly and professionally. Impressive. Would definitely recommend this company.