Lucas Plumbing & Heating Ltd

Emergency work, carried out promptly and professionally. Impressive. Would definitely recommend this company.

Scott from Lucas Plumbing and Heating visited today to repair a bath and shower mixer and waste. It is so refreshing to deal with a tradesperson and company who are not intimidating or pushy. Highly recommend the company and Scott. Great workmanship, manner and left the space incredibly tidy. Very knowledgable too.

When my heating system failed, I contacted Lucas Plumbing after another plumber had diagnosed a faulty motorised valve but could not complete the repair soon. Lucas Plumbing requested valve details and sent an engineer, who charged for attending but only to confirm the issue—not to carry out the repair. They then provided a quote for the repair, stating that the whole system needed complete draining, and declined to break down their quote into labour and material costs. I engaged another plumber who completed the job for about 40% less and only needed to partially drain the system. My complaint to Lucas Plumbing did not resolve my concerns, and their reply included the sentence, “Please don't feel the need to use us again

The boiler installation was installed on time and on budget. Scott, the engineer was so helpful and patient. He explained everything he was doing. He was so polite and answered any questions we had. He did a very neat job, and left everything tidy and clean. We cannot recommend Lucas Plumbing enough. We found them through word of mouth from a friend who had used them. We have been using them for 4-years now and they never disappoint. They are our "go-to" plumbers. So glad we found them.

Easy to book. Clear appointment process. Good investigation and fitting work. Never tries to over sell you.

Could not have been better

Lucas serviced my boiler and did a couple of small plumbing jobs (mending a tap and a leaking toilet) for me. Done bang on time and all left clean and tidy.

Concern about possible leaking fuel line. Immediate response and outstanding customer service. Problem resolved quickly and efficiently by experts in their field.

Easy communication with the office, Scott arrived on time, was tidy, explained the job and completed the job on time. Would recommend.

The work was carried out on the day promised and completed on the same day. Their engineers havve always been very good and I have never had a problem.