Lucas Plumbing & Heating Ltd

We were delighted with the work carried out which was to service the boiler and fix a problem with the toilet cistern. We previously had a contract with SSE and although they charged a large monthly fee they did not look after the boiler as they were contracted to do. Brian was very experienced and friendly, he quickly noted a problem with cracked insulation to the boiler and that it was full of soot and it had clearly not been serviced properly previously. Well done Lucas Plumbing and we look forward to continuing to use your services in the future.

We had our boiler service carried out recently by Lucas Plumbing and Heating and they discovered that the heat shield needed to be replaced. The service was very thorough and carefully done. The heat shield was ordered promptly and its replacement was scheduled as soon as possible. The workmen turned up exactly when promised and carried out the work quickly and carefully. Everything is now working as it should. We have used Lucas Plumbing and Heating to install boilers and plumbing and to service and carry out repairs for more than five years and have always been fully satisfied with the work and the service. We are happy to recommend them to anybody - and have done to friends.

We have used Lucas plumbing many times over the last 4 years since moving to Wargrave. They've always sorted out any plumbing issues very efficiently and also keep us informed as to exact times of visits and when they might have to come back with a different spare part or whatever. I am happy to recommend them.

The boiler service was undertaken in the usual prompt, efficient and friendly manner one has come to expect from the Lucas team. The service is unobtrusive and the standard of workmanship is high. My utility room was left clean and tidy when the staff departed.

As usual Jake turned up on time and serviced our oil boiler without fuss for a reasonable price. Very happy with the service provided.

We're always impressed by the customer service. So nice on the phone, a pleasure to talk to. The men who come to us always do a good job. They do a clean tidy job and are very friendly.

We had our new boiler fitted last year by Lucas and we were very pleased from start to finish. They have just completed the annual service and again a good service throughout. Easy to book. The engineer was polite, tidy and friendly. Recommended

The service was highly professional from start to finish. Response was quick; everyone turned up on time; the best products were used; I was kept informed of progress and next steps and quotes and invoices arrived promptly. On top of that, service was friendly and teething problems corrected swiftly. Thank you Jake and all your team.

Very happy with the service. A few problems were found with my boiler and was fixed within the week. Good price. Knowledgeable friendly plumber that came with 2 very pleasant young apprentices. Efficient and helpful lady on the phone. Would highly recommend.

Boiler service and control panel were replaced quickly and efficiently. The company's administration is very reliable and rapid. There is always an email reminder of the date and time prior to the call and a check afterwards before payment is required. The engineers are polite, helpful and unobtrusive. There was a problem caused after the last service but it was rectified speedily without question.