Lucas Plumbing & Heating Ltd

Boiler service completed. Good time keeping and notification of arrival in advance. Pleasure to talk to, helpful in description of tasks and met all needs including expected pricing. Lucas team excellent in arranging call out when issues arose before Christmas and again very timely and helpful.

My builder quoted me 750 pounds for some new pipes to be replaced because I had a 'supposed' gas leak. I wanted another quote, so called out Lucas plumbing and heating. They did various leak test checks and discovered that I had no gas leak. They also pointed out various shortcomings in my builders work that I should get them to fix. If I hadn't got them in for the quote I would never have know about the shoddy workmanship of my builder. Lucas Plumbing and Heating could have went along with replacing the pipes themselves for 750 pounds, but they didn't. They were completely honest and upfront. I think that says a lot about this company and their employees. They then sent me a report with photos of the issues so I could pass to my builder to fix. I'm so impressed with them that I will be recommending all my friends use them too. I now will use no one else except Lucas Plumbing and Heating.

I have been using Lucas Plumbing on a regular basis recently and due to their work ethics, quality, workmanship and time keeping I wouldn't use anyone else in the future. I highly recommend them to anyone as they do exactly what it says on the tin with an all-round professional feel to match. Finally I have found a plumber who does what they say they are going to without the excuses..

We have used Lucas plumbing for several years for everything from replacing boilers to installing air conditioning and many small repairs in between. They are always very responsive, extremely professional and reasonably priced. Everyone from the company is incredibly polite and easy to work with. They have taken calls from us on holidays and the owner, Jake, has even come out on a Sunday night to fix a boiler when we had no heat. They are an amazing company with GREAT customer service. I cannot recommend them enough!

Lucas Heating and Plumbing's engineer was prompt, polite, knowledgeable and efficient. We were made aware of what was wrong and how it should be put right. I would have no hesitation in recommending them.