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Lucas Plumbing & Heating Ltd

4.9

405 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

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4.9
405 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Thoroughly recommendable
Customer Service
Quality
Value
I liked the communication with the office as it's always a disruption to a routine when something need to be fixed at short time. The time window for the visit was narrowed down at convenient times. The engineer was quick and knowledgeable, having left his shoes out and politely introduced himself, he was soon investigating the problem and he was open to questions who totally satisfied my curiosity. I have no problem in using Lucas Plumbing again. Thank you
Sal Abbagnale Posted on 19/10/2017 , work completed 19/10/2017
Reliable Plumbing and Heating Service
Customer Service
Quality
Value
We have used Lucas Plumbing and Heating Ltd. to maintain our boilers (we have two), fit a new boiler and other general plumbing work for more than three years and the firm fitted the main boiler for the previous owners. We have always found them to be reliable and efficient and they seem to have a very good understanding of the systems we have and are able to maintain them to a high standard. They always turn up when they say they will and have never let us down. They operate very efficiently as well. We get email reminders when services are due and all work is backed up by a written quotation before the job is agreed. On the day or sometimes the day before we get an email reminder that the job is due which gives us confidence and a timely reminder. After work has been completed, invoicing is prompt and efficient and certificates for work such as boiler servicing are sent. We have been very pleased with the quality of the work and the service and have never needed to call them back. It is always done properly first time. It can be hard to find good plumbing and heating companies but we can certainly recommend this one. We are glad that the previous owner of this house recommended them to us.
Thomas Posted on 18/10/2017 , work completed 18/10/2017
Complications Overcome
Customer Service
Quality
Value
Trying to fit the new boiler around existing pipe work caused certain headaches but with extra effort and good workmanship they got the job done in time, replacing an extra controller. So quiet now we cannot believe it's working but going fine.
Richard, Berkshire Posted on 13/10/2017 , work completed 13/10/2017
Great work, neat and tidy. Recommended.
Customer Service
Quality
Value
Boiler replacement and central heating system flush. Great job completed by 2 really nice lads. Good price, great service. Happily recommend them.
Matthew Posted on 12/10/2017 , work completed 12/10/2017
Brilliant reliable plumbing
Customer Service
Quality
Value
We have used Lucas Plumbing & Heating several times, and highly recommend them. Their plumbers are always reliable, come when they promise, do excellent jobs without wasting time, leave everything clean and tidy, and are polite and helpful.
Pole-Baker Posted on 02/09/2017 , work completed 02/09/2017
Great work
Customer Service
Quality
Value
Very good workers. Always left work space clean and tidy at end of day. Would recommend
Neil & Jane Posted on 20/08/2017 , work completed 20/08/2017
Great reliable friendly service
Customer Service
Quality
Value
I have been using Lucas Plumbing for many many years now and have recommended them to so many people. I have used them for a range of jobs from boiler replacements, bathroom refits, servicing and landlord safety requirements, aswell as general breakdowns and repairs. In all the time I have used them, I could not fault the speed and level of service, versatility, professionalism and standard of work. I have seen the company grow from pretty much a one man band when it was just Jake Lucas, to the larger successful company Lucas Plumbing is today. I wouldn't go anywhere else now, and the growth and success of this company really is testament to the excellent service and standard of work Lucas Plumbing provides. I couldn't recommend this company highly enough!
Alison Posted on 14/08/2017 , work completed 14/08/2017
Boiler Service and repair leak
Customer Service
Quality
Value
A great service from initial contact to final completion. The engineer was very knowledgeable and thorough in his work. I would have no hesitation in recommending this company.
Mr Ashok Dhuna Posted on 09/08/2017 , work completed 09/08/2017
Good Boiler Service
Customer Service
Quality
Value
Easy to book, arrived on time and very friendly. What more is there to say.
James Stinchcombe Posted on 08/08/2017 , work completed 08/08/2017
Top quality Worcester-Bosch combi installation
Customer Service
Quality
Value
Very pleased with removal of existing Vaillant combi and replacement Worcester-Bosch. Would certainly recommend this company for sound advice, high quality work and overall professionalism, combined with a reasonable cost, no surprises and a swift appraisal and quote. Top marks!
Robert Hughes Posted on 08/08/2017 , work completed 08/08/2017