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Lucas Plumbing & Heating Ltd

4.9

426 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
426 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Shower thermostats not working
Customer Service
Quality
Value
Very good service. Prompt reply on the phone with a date being booked in for the work. My engineer Finn was very pleasant, polite and explained everything to me. Although the problem wasn’t solved, because the parts need to be ordered and fitted, the service was excellent. I would recommend this company . Please could you send Finn to complete the work. Thank you,
Customer in Berkshire Posted on 13/08/2024 , work completed 13/08/2024
Great service, great expertise and knowledge
Customer Service
Quality
Value
Unexpectedly large water bill. No obvious leak. The Lucas team were very quick to answer my e-mail and I got a slot on the day. A very clear and knowledgeable young man arrived at the end of the day, and narrowed things down quickly. Turned out it was a very small persistent leak from toilet cistern to bowl. Resolved in less than 30 minutes. Great service from the word go - excellent plumber firm. Thank you.
Customer in Oxfordshire Posted on 13/08/2024 , work completed 13/08/2024
Efficient, helpful and totally competent
Customer Service
Quality
Value
We used to use Lucas Plumbing for our oil boiler until it was replaced by a heat pump. When we had a small plumbing job, we naturally called them again since they had always been very dependable. The engineer came on time and was very pleasant and helpful. He was careful and set about replacing a pair of faulty tap cartridges. This was done efficiently and all was proved to be working perfectly. All in all a very positive experience from a throughly excellent engineer working for a friendly and experienced local company.
Customer in Berkshire Posted on 25/07/2024 , work completed 25/07/2024
Annual Boiler Service
Customer Service
Quality
Value
The Engineer arrived on time did all the work requested and answered our general queries regarding the wisdom of a power flush of our radiators. He explained why sectors of some radiators were cooler. A helpful emailed quote as to how much such work would cost followed.
Customer in Berkshire Posted on 05/07/2024 , work completed 05/07/2024
Excellent service , on time and quick
Customer Service
Quality
Value
Engineer was polite and informative, worked quickly and efficiently. No mess quick and tidy. much appreciated.
Customer in Berkshire Posted on 04/07/2024 , work completed 04/07/2024
Good quality and good value
Customer Service
Quality
Value
Lucas Plumbing were able to visit quickly and undertake the work required. The work was efficient, tidy and exactly what we needed. The customer service and the colleagues who carried out the work was all excellent.
Customer in Berkshire Posted on 01/07/2024 , work completed 27/06/2024
Fixed again
Customer Service
Quality
Value
Good prompt service, good technician and admin back up. Lucas have turned out to be a first rate service company, it’s not easy to companies like that around here.
Customer in Berkshire Posted on 25/06/2024 , work completed 24/06/2024
Great commitment to get the job done
Customer Service
Quality
Value
Pool boiler wouldn’t ignite. After several visits a number of parts needed replacing. The engineer was outstanding and prepared to come at the weekend. Puts customer service at many other plumbers to shame. Office admin really on the ball also. Bill was v expensive for parts however.
Customer in Berkshire Posted on 08/06/2024 , work completed 04/06/2024
Shower Screen
Customer Service
Quality
Value
Lucas installed a new shower screen and cartridge. Pleased with the work, tidiness and time taken. Will use again.
Customer in Berkshire Posted on 28/05/2024 , work completed 28/05/2024
Annual service for Boiler/ storage
Customer Service
Quality
Value
Excellent work done with good explanations against my questions. Done on time and very friendly. For excellent work, modest charge.
Customer in Oxfordshire Posted on 27/05/2024 , work completed 23/05/2024