Lucas Plumbing & Heating Ltd

We discovered a water leak above the ceiling of our utility room around 13:30 on 26 October. We contacted Lucas Plumbing after turning off the water to the house. They offered a plumber for the next day to come between 12:00 and 16:00, which we accepted. The plumber came the next day at 15:00, identified where the leak was and replaced a small section of pipe and a bend and cured the leak at around 16:00. We were very happy to be able to turn the water back on again!

I rang Lucas Plumbing as used them in the past and needed them to visit my parents to do a service on an Unvented Water Cylinder because the pressure kept dropping. I got an appointment quite quickly and on the day they arrived as timed and carried out the job professionally and fixed the problem. Will use them for our boiler service when due.

Arranging visit for visit of plumber efficient and courteous. Plumber seemed very competent and had pleasurable manner.

I have used Lucas Plumbing & Heating for boiler maintenance and landlord's gas certificate for a number of years. They have always been efficient and helpful on all occasions.

We had Lucas plumbing replace our old boiler and thermal store with a Worcester Bosch boiler and hot water tank. The team - led by George - were exceptional and did a great job. They were recommended by a neighbour who also had the same fantastic experience having had a boiler replacement. Reliable, tidy and always took the time to explain what needed doing - they clearly take pride in their workmanship and we are really pleased with the new heating system. Competitively priced too. I wouldn’t hesitate to recommend Lucas plumbing and will be using them for all my needs / servicing going forwards.

Arrived on time and completed efficiently. Friendly and experienced engineer. Used Lucas before and will use again.

Our kitchen tap had started leaking and it was getting worse. Since March 2018 we have always turned to Lucas - this must have been at least the 10th job they have done for us, always with excellent results. They replaced the tap within about an hour - a routine job maybe, but reliably completed and at reasonable cost. We recommend them without hesitation.

Our old boiler broke down and was beyond economic repair so we needed a new one as quickly as possible. Lucas Plumbing came out promptly and provided a quotation which we accepted. The installation date was set for just after our return from holiday. Two excellent engineers turned up and did a first-class and very thorough job paying close attention to all the little details and making sure we were completely satisfied with the work, which we were. The work was done in two days as per schedule and we now have a lovely new boiler and plenty of hot water. The heating also works well, but not needed yet as it's the middle of summer! Thanks to Jake, George, Luke and all the team for another great job.

I have been very frustrated with various plumbers over the year. Never call back, don’t answer the phone, don’t come back when they said they would. Lucas were dramatically different, office staff working closely with engineers who turned when they said they would. Issue fixed. I won’t go anywhere else if they keep this up.

An overflow pipe was dripping intermittently. I phoned the company (on Friday) and was given an appointment for Tuesday morning. As requested I paid a upfront charge. The engineer came at the appointed time; he quickly diagnosed and rectified the problem. He was polite, efficient and helpful. No additional charge was needed. I shall certainly use this company again.