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Lucas Plumbing & Heating Ltd

4.9

476 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
476 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
First class service!
Customer Service
Quality
Value
I found this company on line & called them because I had a problem with an electric boiler & had no hot water! Their response was both knowledgeable & helpful. They came out within 24 hours and resolved the problem at a very reasonable price. I am absolutely delighted with their service and would definitely recommend them them as a reliable & professional company.
Customer in Wokingham Posted on 26/08/2020 , work completed 26/08/2020
Excellent Service
Customer Service
Quality
Value
I have use Lucas Plumbing for domestic plumbing issued and needed a reliable plumber to help us open for business after the shutdown. They arrived on time and due to the situation managed to resolve the issue within 24hrs. Excellent, honest and reliable.
Customer in Wokingham Posted on 23/07/2020 , work completed 23/07/2020
10 out of 10
Customer Service
Quality
Value
Ours was (for us) quite a big job ,a new oil tank and a new exterior boiler ,we found them skilled, proficient, punctual, polite,reasonably priced and everything was left clean and tidy. This was 5 star service at it's best and we would highly recommend Lucas Plumbing and Heating.
Rob Posted on 11/07/2020 , work completed 10/07/2020
Efficient and prompt service
Customer Service
Quality
Value
I have used this company several times, and called on their services again this week to resolve a problem with a faulty toilet, and replace an outside tap. I was, as always, extremely pleased with the friendly, prompt and efficient service of this excellent Plumbing company, and I wouldn't hesitate in recommending them.
Customer in Wokingham Posted on 07/07/2020 , work completed 06/07/2020
Quick and Efficient
Customer Service
Quality
Value
Our old gas central heating boiler was replaced with a new condensing boiler in less than 2 days with minimal disruption to the rest of the system. The existing opening for the external flue was re-used leaving a very neat finish on the outside of the house.
Customer in Wokingham Posted on 06/07/2020 , work completed 24/06/2020
Great efficient work
Customer Service
Quality
Value
As always Lucas were tops. The previous sink and bathroom work was undertaken very efficiently and the found leaks were rectified on this occasion. The parts required were no longer available so a work around was undertaken and very successfully. Would recommend Lucas as a helpful and efficient company.
Bryan Pledger Posted on 05/07/2020 , work completed 30/06/2020
Replace shower thermostat
Customer Service
Quality
Value
As ever, Lucas Plumbing were fast to arrange a visit. When here, they did a professional and thorough job with a minimum of fuss. Their work is always of a high standard.
Customer in Wokingham Posted on 02/07/2020 , work completed 29/06/2020
Boiler repair
Customer Service
Quality
Value
Lucas Plumbing and Heating attended my property on request for a quotation for repair to my boiler. They attended at the agreed time and the engineer was extremely efficient and capable and would highly recommend this company
Customer in Bracknell Forest Posted on 02/07/2020 , work completed 01/07/2020
Replacing 7 old radiators and valves
Customer Service
Quality
Value
The work was done efficiently and neatly in the 2 days with minimal disruption. The engineer was polite and helpful throughout. All was carried in accordance with the quotation.
Peter in Wokingham Posted on 01/07/2020 , work completed 26/06/2020
Excellent
Good service. The engineer came on time and fixed the problem .Will always use them. I am also having my boiler serviced as the prices are very reasonable
Customer in West Berkshire Posted on 17/06/2020 (Reviewer did not use service)
Prompt efficient service
Customer Service
Quality
Value
This is a well managed and efficient plumbing/heating company. We have used them for many years now and have only had positive experiences.
Customer in Wokingham Posted on 17/06/2020 , work completed 16/06/2020
Prompt and polite
Customer Service
Quality
Value
Came over to diagnose a ceiling leak and a faulty shower. Worked quickly on the shower and made a quick solve, ceiling leak was diagnosed within the hour, coming back for part two tomorrow. Overall, prompt, polite and professional service. Would highly recommend.
Customer in Wokingham Posted on 16/06/2020 , work completed 12/06/2020
Excellent customer service
Customer Service
Quality
Value
I have used Lucas Plumbing several times and have been very impressed with all the staff I’ve encountered. The reception staff are polite and courteous and very efficient at booking appointments. Every plumber that has done work for me have been superb - very friendly, respectful and respectable, they have been a credit to their company. The work has been faultless and has been, in my opinion, reasonably priced too. I would thoroughly recommend this company.
Customer in Wokingham Posted on 07/06/2020 , work completed 20/05/2020
The central heating was running contually during hot weather
Customer Service
Quality
Value
Lucas Plumbing and Heating sent an engineer promptly and he quickly identified and resolved the problem. He was clearly knowledgeable and professional. We have had no problem since. The price was modest and we were very satisfied with their service.
Customer in Wokingham Posted on 03/06/2020 , work completed 20/05/2006
Professional and helpful.
I employed the company to identify and repair a leak on the hidden services between two back to back bathrooms. The pipe work is boxed in and partially tiled with no access into the void. The engineer had the necessary equipment to investigate the location of the leak with the minimum disruption and damage to the property. He was efficient and courteous. From the first office contact to completion of work the company was most professional. Especially as the work was expedited during the lockdown. I have no hesitation in recommending this company. I am a retired Chartered Engineer so recognise a good building services company.
Customer in West Berkshire Posted on 30/05/2020 (Reviewer did not use service)
Very helpful
Customer Service
Quality
Value
Many thanks for your speedy response and for Brian's very professional help in sorting out my problem.
Martin Posted on 20/05/2020 , work completed 19/05/2020
Great service
Customer Service
Quality
Value
Lucas plumbing sorted out a leak at my property with minimum hassle. Pleased with the job results. Can always count on them getting the job done to a high standard.
Customer in Hampshire Posted on 12/05/2020 , work completed 11/05/2020
Excellent service
Customer Service
Quality
Value
In the midst of corona crisis our power shower stopped working. I contacted Lucas by email and within 48 hours I received and accepted a quote. The work was completed quickly, efficiently and wthin the time scales set. The plumber was very aware of the need to social distance. I would definitely recommend this company for politeness, efficiency and speed of service.
Customer in Wokingham Posted on 30/04/2020 , work completed 28/04/2020
Lucas Plumbing
Customer Service
Quality
Value
Excellent professional service from Lucas Plumbing & Heating Engineers nothing was too much trouble and an excellent completed job. I would recommend this company to anyone. I have an oil boiler and it is hard to find an heating engineer and plumber that you can say are excellent.
Jane in Wokingham Posted on 17/04/2020 , work completed 15/04/2020
Go to plumber
Always use Lucas because they are consistently brilliant Friendly, professional, fair quotes Excellent COVID safety policy; wear respiratory masks.
Customer in Wokingham Posted on 17/04/2020 (Reviewer did not use service)
Very professional and a class act
Customer Service
Quality
Value
Jake and the team attended a call out at my house on Monday late afternoon to diagnose that the heat exchanger on my oil fired boiler had terminally broken and that I needed a whole new boiler. By Friday lunchtime they had completed the work exactly as described including sourcing all required parts and fitting. The team was so professional, thorough, and really nice guys who did a great job. It's great to deal with such a professional outfit who deliver exactly what they promise. They will be my plumber of choice for any work going forward.
Customer in Wokingham Posted on 06/04/2020 , work completed 06/04/2020
A** project & company - responsive, professional, tidy, courteous and good value for money
Customer Service
Quality
Value
Lucas plumbing were chosen from a shortlist of three - they were knowledgeable, they were always first to respond - site survey, questions, further questions, quotation modifications etc. Customer team great too - we knew who was arriving and what time. Pete and Luke did a great job. We are very happy with the finished result and would recommend them to others - as we have done with neighbours already. Nice people and great result.
Customer Posted on 01/04/2020 , work completed 31/03/2020
Central heating
Customer Service
Quality
Value
I am and have always been very happy with the service I get from Lucas Plumbing. Always quick to respond to my calls have never let me down.
Customer in Wokingham Posted on 19/03/2020 , work completed 17/03/2020
Highly Recommended
Customer Service
Quality
Value
I called Lucas Plumbing & Heating when I discovered a leaking valve. They arrived within 2 hours and fixed the problem. I have used them on previous occasions and find them exceptionally efficient and professional. I thoroughly recommend them.
Customer in Wokingham Posted on 17/03/2020 , work completed 17/03/2020
Highly recommended
Customer Service
Quality
Value
Four and a half years ago, the day before I was going on holiday, I came home to find my boiler leaking water. I was recommended to phone Lucas Plumbing & Heating and they came within a short space of time and dealt with the immediate problem. A quote was prepared and emailed and a new boiler was fitted upon my return from holiday. The quote included 3 years free servicing. Recently I needed a new valve; I phoned on the Friday and was allocated the first call on the following Monday. Lucas Plumbing & Heating are the nicest people to deal with and all the engineers I have encountered are very professional and respectful of my home. I understand from others that they are well respected in the trade.
Customer in Wokingham Posted on 14/03/2020 , work completed 24/02/2020