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Lucas Plumbing & Heating Ltd
Opening Hours
Today - 08:00–17:00
- Monday 08:00–17:00
- Tuesday 08:00–17:00
- Wednesday 08:00–17:00
- Thursday 08:00–17:00
- Friday 08:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:
• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations
........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Boiler repair
- Underfloor heating
- Gas safety testing and inspection
- Power flushing
- Radiators and central heating
Plumbers
- Emergency plumbing services
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Heating contractors
- Oil fired heating equipment
- Central heating systems (installation and servicing)
Bathroom fitters
More Services
- commercial catering installation servicing and breakdown
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
488 reviews
Recommended
Recommended
by 99% of customers
Sort by
Fault found during routine boiler service dealt with immediately.
Customer Service
Quality
Value
Always consistent in providing prompt, reliable and efficient service. Staff are friendly and professional in their approach.
Customer in Wokingham
, work completed
Recommended
Always professional
Customer Service
Quality
Value
This was my first annual boiler service. Lucas plumbing have an efficient booking and reminder service. George was punctual, friendly and efficient, answering all my questions. All for a reasonable price.
Customer in Wokingham
, work completed
Recommended
boiler service
Customer Service
Quality
Value
Arrived on time and serviced boiler with minimal fuss and mess. First class service by polite and efficient technician, I cannot recommend them highly enough. Great job, will be using them again.
Customer in Oxfordshire
, work completed
Recommended
Very efficient and effective
Customer Service
Quality
Value
The company gave a competitive quote for a fairly complex system. They arranged the work quickly to ensure we had heating and hot water before winter. Arrived on time, wore PPE and arranged the work to reduce the impact on us. Very efficient, very polite and arranged on our behalf to involve the gas board to ensure a safe installation. The system is working well at present and I am very impressed with level of knowledge of all the people we dealt with. They are very approachable and I am very confident of their capability to assist with any unexpected issues should they arise.
Customer in Wokingham
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Fantastic from start to finish from the first phone call to the problem being sorted out did exactly what it said on the tin - 10/10
Customer in West Berkshire
, work completed
Recommended
reliable and trushtworthy
Customer Service
Quality
Value
We've been using Lucas Plumping for several years, both for annual gas servicing and a couple of ad-hoc issues which they've always responded to in a timely fashion. The personnel are always friendly and a pleasure to deal with.
Customer in Wokingham
, work completed
Recommended
Boiler installation
Customer Service
Quality
Value
The boiler was installed in a neat, efficient manner. The communication was good, and the plumbers were pleasant. Thank you
Customer in West Berkshire
, work completed
Recommended
Bathroom tap
Customer Service
Quality
Value
This is the third time I have used Lucas Plumbing and Heating Ltd and I have been really happy with the service offered. When I called to make a appointment for a plumber to come to my house, the girl that answered the phone was very helpful and arranged the time around my shift so I didn’t have to miss work. The Plumber arrived promptly on time and was very friendly and polite. Once he finished the work he explained what he had done and I was very happy to be able to use my hot tap again on my bath 🛁😃
Customer in Reading
, work completed
Recommended
Appalling customer service
Customer Service
Quality
Value
I'm disappointed to have to write this review as have used this company many times, previously having received good customer. However, things have obviously changed I have received appalling customer service, the job wasn't fixed - short term solutions put in place so the property required several call outs. The lady in the office was happy to lose my custom even though I'm a regular customer for several properties and there's not been an issue in the past, just about says everything when a company no longer cares about its customers.
Customer in Hertfordshire
, work completed
First class work, on time, as per quote
Customer Service
Quality
Value
Luke arrived on time, took his shoes off!, got stuck in. He rehung the radiator, replaced the bath taps all within the quote (both time and price) would be happy to have him back for any plumbing problems. Thank you
Customer in Wokingham
, work completed
Recommended
Efficient gas boiler service
Customer Service
Quality
Value
The engineer was polite, wearing a mask, and kept socially distanced. The service was completed quickly and efficiently without leaving any mess.
Customer in Wokingham
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Yearly boiler service carried out punctually, efficiently and comprehensively. Also, sound advice on draining and refilling the system provided free of charge. The combi boiler (Greenstar CDi 30) was installed by the same company 3 years ago and has been faultless throughout. Recommended.
Customer in Wokingham
, work completed
Recommended
First class service!
Customer Service
Quality
Value
I found this company on line & called them because I had a problem with an electric boiler & had no hot water! Their response was both knowledgeable & helpful. They came out within 24 hours and resolved the problem at a very reasonable price. I am absolutely delighted with their service and would definitely recommend them them as a reliable & professional company.
Customer in Wokingham
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
I have use Lucas Plumbing for domestic plumbing issued and needed a reliable plumber to help us open for business after the shutdown. They arrived on time and due to the situation managed to resolve the issue within 24hrs. Excellent, honest and reliable.
Customer in Wokingham
, work completed
Recommended
10 out of 10
Customer Service
Quality
Value
Ours was (for us) quite a big job ,a new oil tank and a new exterior boiler ,we found them skilled, proficient, punctual, polite,reasonably priced and everything was left clean and tidy. This was 5 star service at it's best and we would highly recommend Lucas Plumbing and Heating.
Rob
, work completed
Recommended
Efficient and prompt service
Customer Service
Quality
Value
I have used this company several times, and called on their services again this week to resolve a problem with a faulty toilet, and replace an outside tap. I was, as always, extremely pleased with the friendly, prompt and efficient service of this excellent Plumbing company, and I wouldn't hesitate in recommending them.
Customer in Wokingham
, work completed
Recommended
Quick and Efficient
Customer Service
Quality
Value
Our old gas central heating boiler was replaced with a new condensing boiler in less than 2 days with minimal disruption to the rest of the system. The existing opening for the external flue was re-used leaving a very neat finish on the outside of the house.
Customer in Wokingham
, work completed
Recommended
Great efficient work
Customer Service
Quality
Value
As always Lucas were tops. The previous sink and bathroom work was undertaken very efficiently and the found leaks were rectified on this occasion. The parts required were no longer available so a work around was undertaken and very successfully. Would recommend Lucas as a helpful and efficient company.
Bryan Pledger
, work completed
Recommended
Replace shower thermostat
Customer Service
Quality
Value
As ever, Lucas Plumbing were fast to arrange a visit. When here, they did a professional and thorough job with a minimum of fuss. Their work is always of a high standard.
Customer in Wokingham
, work completed
Recommended
Boiler repair
Customer Service
Quality
Value
Lucas Plumbing and Heating attended my property on request for a quotation for repair to my boiler. They attended at the agreed time and the engineer was extremely efficient and capable and would highly recommend this company
Customer in Bracknell Forest
, work completed
Recommended
Replacing 7 old radiators and valves
Customer Service
Quality
Value
The work was done efficiently and neatly in the 2 days with minimal disruption. The engineer was polite and helpful throughout. All was carried in accordance with the quotation.
Peter in Wokingham
, work completed
Recommended
Excellent
Good service. The engineer came on time and fixed the problem .Will always use them. I am also having my boiler serviced as the prices are very reasonable
Customer in West Berkshire
(Reviewer did not use service)
Recommended
Prompt efficient service
Customer Service
Quality
Value
This is a well managed and efficient plumbing/heating company. We have used them for many years now and have only had positive experiences.
Customer in Wokingham
, work completed
Recommended
Prompt and polite
Customer Service
Quality
Value
Came over to diagnose a ceiling leak and a faulty shower. Worked quickly on the shower and made a quick solve, ceiling leak was diagnosed within the hour, coming back for part two tomorrow. Overall, prompt, polite and professional service. Would highly recommend.
Customer in Wokingham
, work completed
Recommended
Excellent customer service
Customer Service
Quality
Value
I have used Lucas Plumbing several times and have been very impressed with all the staff I’ve encountered. The reception staff are polite and courteous and very efficient at booking appointments. Every plumber that has done work for me have been superb - very friendly, respectful and respectable, they have been a credit to their company. The work has been faultless and has been, in my opinion, reasonably priced too. I would thoroughly recommend this company.
Customer in Wokingham
, work completed
Recommended