Endorsed by Which?

Lucas Plumbing & Heating Ltd

4.9

488 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
488 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
The central heating was running contually during hot weather
Customer Service
Quality
Value
Lucas Plumbing and Heating sent an engineer promptly and he quickly identified and resolved the problem. He was clearly knowledgeable and professional. We have had no problem since. The price was modest and we were very satisfied with their service.
Customer in Wokingham Posted on 03/06/2020 , work completed 20/05/2006
Professional and helpful.
I employed the company to identify and repair a leak on the hidden services between two back to back bathrooms. The pipe work is boxed in and partially tiled with no access into the void. The engineer had the necessary equipment to investigate the location of the leak with the minimum disruption and damage to the property. He was efficient and courteous. From the first office contact to completion of work the company was most professional. Especially as the work was expedited during the lockdown. I have no hesitation in recommending this company. I am a retired Chartered Engineer so recognise a good building services company.
Customer in West Berkshire Posted on 30/05/2020 (Reviewer did not use service)
Very helpful
Customer Service
Quality
Value
Many thanks for your speedy response and for Brian's very professional help in sorting out my problem.
Martin Posted on 20/05/2020 , work completed 19/05/2020
Great service
Customer Service
Quality
Value
Lucas plumbing sorted out a leak at my property with minimum hassle. Pleased with the job results. Can always count on them getting the job done to a high standard.
Customer in Hampshire Posted on 12/05/2020 , work completed 11/05/2020
Excellent service
Customer Service
Quality
Value
In the midst of corona crisis our power shower stopped working. I contacted Lucas by email and within 48 hours I received and accepted a quote. The work was completed quickly, efficiently and wthin the time scales set. The plumber was very aware of the need to social distance. I would definitely recommend this company for politeness, efficiency and speed of service.
Customer in Wokingham Posted on 30/04/2020 , work completed 28/04/2020
Lucas Plumbing
Customer Service
Quality
Value
Excellent professional service from Lucas Plumbing & Heating Engineers nothing was too much trouble and an excellent completed job. I would recommend this company to anyone. I have an oil boiler and it is hard to find an heating engineer and plumber that you can say are excellent.
Jane in Wokingham Posted on 17/04/2020 , work completed 15/04/2020
Go to plumber
Always use Lucas because they are consistently brilliant Friendly, professional, fair quotes Excellent COVID safety policy; wear respiratory masks.
Customer in Wokingham Posted on 17/04/2020 (Reviewer did not use service)
Very professional and a class act
Customer Service
Quality
Value
Jake and the team attended a call out at my house on Monday late afternoon to diagnose that the heat exchanger on my oil fired boiler had terminally broken and that I needed a whole new boiler. By Friday lunchtime they had completed the work exactly as described including sourcing all required parts and fitting. The team was so professional, thorough, and really nice guys who did a great job. It's great to deal with such a professional outfit who deliver exactly what they promise. They will be my plumber of choice for any work going forward.
Customer in Wokingham Posted on 06/04/2020 , work completed 06/04/2020
A** project & company - responsive, professional, tidy, courteous and good value for money
Customer Service
Quality
Value
Lucas plumbing were chosen from a shortlist of three - they were knowledgeable, they were always first to respond - site survey, questions, further questions, quotation modifications etc. Customer team great too - we knew who was arriving and what time. Pete and Luke did a great job. We are very happy with the finished result and would recommend them to others - as we have done with neighbours already. Nice people and great result.
Customer Posted on 01/04/2020 , work completed 31/03/2020
Central heating
Customer Service
Quality
Value
I am and have always been very happy with the service I get from Lucas Plumbing. Always quick to respond to my calls have never let me down.
Customer in Wokingham Posted on 19/03/2020 , work completed 17/03/2020
Highly Recommended
Customer Service
Quality
Value
I called Lucas Plumbing & Heating when I discovered a leaking valve. They arrived within 2 hours and fixed the problem. I have used them on previous occasions and find them exceptionally efficient and professional. I thoroughly recommend them.
Customer in Wokingham Posted on 17/03/2020 , work completed 17/03/2020
Highly recommended
Customer Service
Quality
Value
Four and a half years ago, the day before I was going on holiday, I came home to find my boiler leaking water. I was recommended to phone Lucas Plumbing & Heating and they came within a short space of time and dealt with the immediate problem. A quote was prepared and emailed and a new boiler was fitted upon my return from holiday. The quote included 3 years free servicing. Recently I needed a new valve; I phoned on the Friday and was allocated the first call on the following Monday. Lucas Plumbing & Heating are the nicest people to deal with and all the engineers I have encountered are very professional and respectful of my home. I understand from others that they are well respected in the trade.
Customer in Wokingham Posted on 14/03/2020 , work completed 24/02/2020
So reliable
Customer Service
Quality
Value
The team at Lucas Plumbing installed a boiler for us a couple of years ago, as well as a bathroom. Since then we have relied on them to carry out the annual maintenance on our boiler and they have always done a great job, as speedy as they possibly can, even when a spare part needs ordering etc.; their reliability is fantastic to be honest, they are a brilliant company to work with!
Customer in Hampshire Posted on 13/03/2020 , work completed 05/03/2020
Competent and easy to deal with
Customer Service
Quality
Value
Replaced a leaking tap. Very easy to arrange the job, discuss possibilities and good value for money
Customer in Greater London Posted on 04/03/2020 , work completed 02/03/2020
Underfloor heating
Customer Service
Quality
Value
I contacted Lucas plumbing on Friday 14th Feb and explained my underfloor heating wasn't working. I described what was wrong and sent a photo. I was contacted the same day and told I would get a quote for repairing the system. I received a quote on Monday 17th Feb and the repair was completed Wednesday 19th Feb. Great communication from Lucas office from start to finish. For the repair, the plumber arrived in a marked vehicle, he explained what he was going to do and completed the works competently to a high standard. Everything was run and tested and explained and cleaned up and tided before he left. We are both retired OAP's and felt so pleased we had used Lucas Plumbing, really good service start to finish.
Customer in Wokingham Posted on 20/02/2020 , work completed 14/02/2020
Excellent service
Customer Service
Quality
Value
Our bathroom toilet wouldn't flush, and I had visitors. I telephoned Lucas Plumbing & Heating on Monday morning and one of their plumbers, Luke, a pleasant young man, came in the afternoon. He found that the cistern was not filling properly and had to change the float valve. The new one he had brought with him was faulty, but he managed to clean up the old float valve and replace parts that had perished. Now the system is working perfectly, and at a reasonable cost.
Customer in Hampshire Posted on 14/02/2020 , work completed 10/02/2020
Landlords gas safety certification
Customer Service
Quality
Value
Extremely efficient and very prompt service. As a social landlord we will most certainly be using their services in the future.
Customer in Greater London Posted on 13/02/2020 , work completed 13/01/2020
Solving the problem of cold upstairs radiators and others working at “half mast”.
Customer Service
Quality
Value
Lucas Plumbing were the only company to solve my heating - or lack of - problem. Their employees were courteous, reliable, hard working and efficient. Protective dust sheets were laid wherever they were working to protect the flooring and, on completion, left everything beautifully clean and tidy. They also installed a new bathroom a couple of years ago. Moreover, their final invoice was less than my quotation. I would very highly recommend this company and would most certainly use them again.
Customer in West Berkshire Posted on 27/01/2020 , work completed 22/01/2020
Efficient and friendly service.
Customer Service
Quality
Value
I would recommend Lucas Plumbing and Heating as they provided an efficient and friendly service, resolved the problem quickly and provided me with relevant information regarding the problem.
Customer in Oxfordshire Posted on 21/01/2020 , work completed 06/01/2020
Loose Tap
Customer Service
Quality
Value
Lucas responded to my call quickly and efficiently. The job was arranged promptly. The engineers called and quickly sorted the problem. They were efficient and polite. They kept me well informed throughout.
Customer in Reading Posted on 21/01/2020 , work completed 02/01/2020
Great work as always
Customer Service
Quality
Value
I had used Lucas' for many years and having recently moved back into the area called for help with an ancient heating system. We discussed the options to optimise efficiency, they provided a quote, completed the work in time and to budget. The engineers were clean, polite, professional and efficient and put up with my kids asking endless questions and so extremely patient too! Not sure if they were the cheapest or best value as you can't put a price on trust - I wouldn't call anyone else.
Customer in Wokingham Posted on 16/01/2020 , work completed 10/01/2020
Excellent response time and resolution of issue
Customer Service
Quality
Value
I sent an email enquiry on Sunday, was visited for a review and quote on Monday and work completed on Friday - exceptionally efficient operation and really a breath of fresh air in the plumbing and heating engineer area.
Customer in West Berkshire Posted on 20/12/2019 , work completed 20/12/2019
5 star quality
Customer Service
Quality
Value
Lucas Plumbing carried a full plumbing project on our house build, and we're very pleased with them. Plumbing is not something you can afford to take short cuts on, and Lucas never fail to deliver. They are quick, reliable and excellent quality. They aren't the cheapest, but why would you go for the cheapest on something as important as plumbing?? Suffice you say, you get what you pay for. Fully recommended.
Customer in Wokingham Posted on 26/11/2019 , work completed 22/11/2019
The central heating was not functioning on a cold day
Customer Service
Quality
Value
They responded within half an hour and called round in two hours. The problem was quickly identified and resolved. The system was checked before the engineer left. The cost was very reasonable.
Customer in Wokingham Posted on 23/11/2019 , work completed 19/11/2019
Reliable boiler repair
Customer Service
Quality
Value
Service provided was easy and quick to arrange. It was helpful to be told whether it would be a morning or afternoon repair. The service was good value for money.
Customer in Wokingham Posted on 22/11/2019 , work completed 20/11/2019