Socket replacement
This is the first time I’ve used lumen electrical service and I would not hesitate to use them again. Jordon turned up on time and dealt the problem efficiently and quickly. He was friendly, helpful and knowledgeable. He took the time to answer/explain all my questions as I like to understand how things work. Pricing was fair. I would certainly recommend them to any of my friends Many thanks, you run a very efficient, friendly business Linda
Customer in Edinburgh
Posted on 30/09/2024
, work completed 30/09/2024
Recommended
Excellent service at a reasonable price
Last night we were really in a panic because we had no electric power in the kitchen and conservatory with a dishwasher full of dirty dishes, a waste disposal unit full of vegetable peelings and a pile of dirty laundry in the utility room. I ran an extension cable from the hall to power the fridge and freezer overnight. Lumen Electrical Services came to our rescue this morning and sent and Craig this afternoon. He worked methodically, kept us informed and made the unusual diagnosis of a faulty RCD which he then replaced. That and their attentive phone calls added up to superb service and the invoice is very reasonable. We cannot praise this company enough and shall certainly use them again if necessary.
Customer in Edinburgh
Posted on 01/07/2021
, work completed 01/07/2021
Recommended
Quality work
Andrew at Lumen was great. He really gave my confidence that he was doing a quality job and not cutting corners, which is important when it comes to electrics. All his communication and paperwork was prompt and spot on. Would definitely use him again.
Customer in Edinburgh
Posted on 22/07/2020
, work completed 07/07/2020
Recommended
Excellent service
Andrew attended very promptly and repaired the fault, he was very helpful and pleasant throughout. An excellent service, I would not hesitate to use him again.
Customer in Edinburgh
Posted on 10/09/2019
, work completed 09/09/2019
Recommended
Ideal electrician - brilliant service
I’ve always struggled to find a good electrician that ticked all the boxes. After contacting Andrew at Lumen, I’ve now found that ideal electrician. Great communication, understood my needs, very friendly, replaced a fan extractor in the space of no time, cleaned up any mess. What more could you ask. Brilliant service and would recommend.
Customer in Edinburgh
Posted on 27/04/2019
, work completed 26/04/2019
Recommended
Great service and Efficient
Had a fault with our sockets which meant we had no power for a few days. Lumen Electrical Services I found very professional and knowledgeable. He managed to solve the problem quickly after it was feared from us that it could be a costly job. Would highly recommend.
Customer in Edinburgh
Posted on 02/04/2019
, work completed 01/04/2019
Recommended
Excellent service and workmanship
Punctual, communicative, tidy, great electrical work and easy to deal with. Went above and beyond to be helpful. I would highly recommend.
Customer in Edinburgh
Posted on 13/03/2019
, work completed 12/03/2019
Recommended
Excellent all round
Andrew installed some new lights and switches for me. He offered some really helpful tips and advice on the best fittings for my needs beforehand. He arrived on time and did the job quickly and efficiently, and for a very reasonable price. An excellent job all around. Thanks again Andrew.
Customer in Edinburgh
Posted on 09/03/2019
, work completed 07/03/2019
Recommended
Great work!
Andrew is reliable and efficient and extremely knowledgable. A true professional! Always ready to advise about fittings and totally trustworthy.
Customer in Edinburgh
Posted on 04/03/2019
, work completed 04/03/2019
Recommended
Happy with service and good job!
I got some new power sockets installed, Andrew was a nice man and very prompt and efficient. Would recommend him to anyone!
Aileen
Posted on 11/08/2018
, work completed 11/08/2018
Recommended
Great work, fast and professional
Andrew at Lumen was very professional, responded to my enquiry immediately, and fixed the lights in our stairwell on the day of my enquiry. I can wholeheartedly recommend this company.
Little
Posted on 10/08/2018
, work completed 10/08/2018
Recommended
Excellent service from Lumia
New lights, PowerPoints and distribution board. Lumen were very professional throughout and delivered the work to a high standard. Our timescales were tight, and Lumen were very flexible in fitting our work in with other commitments. Would definitely use again.
Which? Trusted Traders Consumer
Posted on 10/07/2018
, work completed 10/07/2018
Recommended
Very Impressed
Andrew at Lumen provided an initial visit to discuss the electrical works to be carried out. I was impressed by the prompt response I received and and all communications thereafter. Andrew was very thorough and spent time familiarising himself with the work to be carried out. He was very professional and helpful. I would not hesitate to recommend Lumen.
Which? Trusted Traders Consumer
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Electrical survey
We had an electrical survey done as we have bought an old house and weren't sure if the electrics were ok or not. Andrew was thorough and systematic, explaining all his recommendations.
Which? Trusted Traders Consumer
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
A Decent Electrician
We have used Lumen electrical on two occasions and been extremely happy with the work. First time we had spot lights removed and new lights installed. The second time we had a light installed in our attic. Andrew always responded promptly to our emails and was punctual. He arranged a visit to get details of the job he was undertaking. He telephoned before arriving to confirm his appointment. When carrying out his work he was neat and tidy. His attention to detail was greatly appreciated - he measured the length of the existing light features in different rooms and matched them to the new ones. We were very happy with his standard of workmanship.
Which? Trusted Traders Consumer
Posted on 05/07/2018
, work completed 05/07/2018
Recommended
Thorough and great customer service
Full EICR carried out on newly purchased property. Easily arranged and informed me well in advance when unable to make original appointment. Very thorough and informed while also providing summary results very quickly to meet 5 day deadline for me to report any defects.
Which? Trusted Traders Consumer
Posted on 02/07/2018
, work completed 02/07/2018
Recommended
Excellent, reliable service
My smoke alarm was beeping loudly intermittently as I was about to leave for work. As I live in a block of flats I was aware it may disturb neighbours if left until my return home. I called Lumen Electrical Services as my usual electrician was unavailable. Andrew Walker attended within 20 minutes and arrived complete with ladder, tools and a replacement smoke alarm (just in case this was required) He checked my alarm and confirmed it was due for replacement (rather than just a battery change) He replaced with the new one and left me a spare battery. He explained how to test and replace the battery in future and also put a sticker on the corresponding fuse box switch. Andrew is very efficient and knowledgeable. He is very polite and seems honest, reliable and trustworthy. I will definitely call Andrew if I require further electrical work and have recommended him to friends and family.
Which? Trusted Traders Consumer
Posted on 27/06/2018
, work completed 27/06/2018
Recommended