L W Gas Ltd

LW Gas stepped in to reconnect a gas cooker following a gas escape. British Gas quoted a December timescale and other providers were two or more weeks for an appointment. Thanks to LW Gas the problem was sorted in a few days.

The fitter arrived on time, which was agreed before hand. He fitted the new boiler with efficiency and completed the work to a very high standard. He was very polite and advised us at all times of the procedure. Once fitted and the system was up and running he thoroughly went through the controls on the boiler. Very pleased with the service we received.

From the first moment my call was answered to the successful completion of the job I felt in knowledgeable hands. They went well above the standard of service I was expecting and explained everything clearly. I needed a new pump in the heating system that had been missed by two previous companies who had been suggesting more expensive options. I will definitely use them again as my first point of contact in future. Thank you.

An appointment was made with Lee Ward of L W Gas Ltd, who was extremely professional and knowledgeable. We needed a new central heating boiler, a new toilet system, new bathroom radiator and another radiator that needed rehanging and fixing. Lee helped us with exactly what type of new boiler we should have, and left us with a brochure of the boiler that we chose. We received a full quotation from Lee the next day, (which was exactly the price we paid.) Everything was explained perfectly. We booked the appointment and was given the time and day that the work would be completed on. We had two fantastic professional gas fitters that worked together, this was brilliant as instead of taking two days to complete the work, it was done in just one day. Steve and Mike turned up exactly the time they said they would, and I can honestly say that I have never experienced such fantastic workers, in their work skills, professionalism, cleanliness and consideration. They never stopped. The standard of their workmanship was superb. I am absolutely delighted with everything that this company has done . When I contacted the office to pay, I spoke to a very friendly helpful lady called Philomena. I even had a follow up call a few days later. I would highly recommends this fast efficient company with first class workers. I have never been so impressed with a company before. They were very competitive, but achieved what everyone wants, a hassle free 1st class service. Thank you.

I phoned up and explained the issue with the Worcester-Bosch heating system (I am selling the property and currently live 250 miles away) and the advice and options given over the phone were excellent (honest and informative) which saved me money. Can't rate the person on the end of the phone who gave me the advice highly enough.

Excellent service from Greg and his apprentice, Alex. After carrying out diagnostics over the phone, they arrived promptly with spare parts on board. They replaced toilet siphon in downstairs WC. Also replaced float valve with new fluid master valve upstairs WC. Clean, tidy, efficient and the price was right.