L W Gas Ltd

A cold morning and the CH didn't come on. LW Gas responded to my 8am call in a matter of minutes and an engineer arrived at 10am. A problem with the pump was diagnosed and rewired by 10.30am - all covered by the call-out charge.

Needed to have a gas boiler service on a property just purchased. LW Gas Ltd were friendly and informative from the very start. Got an appointment date and time convenient for me, as not currently living in the property. Matt arrived on time and carried out the required work thoroughly and with ease. He was friendly and knowledgeable and showed me how to set the heating easily. He noticed a small leak on the boiler and changed the washer at no extra cost. Will be using LW Gas Ltd for all my regular services and any problems in-between. Would highly recommend.

LW Gas were wonderfully helpful, re-locating my new boiler to the loft so I now have an extra kitchen cupboard. And relocating new thermostats in airing cupboard so now easy to see. All rubbish removed & everything left very clean & tidy. They turned up on time, well early, & they finished the job in a day. They were courteous & very tidy workmen. All my interactions with LW Gas was a positive experience, office staff were helpful too. I would definitely use them again. I am one very happy customer.

Very reliable and always provide excellent service. Have been using them for years to service my boiler. Very reasonable and online booking is extremely easy and convenient

Annual boiler and heating system maintenance had been politely rescheduled from November 2023 due to staff unavailability at short notice. Reliable timely attendance was supported by good communication reminders by the trader. During the service limescale build up and a small leak was identified on the hot water cylinder. The trader provided a report for me to seek warranty support.

As usual, the LW Gas engineer turned up on schedule and carried out the service with the minimum of fuss. On arrival I pointed out the excessive noise coming from our airing cupboard, where the pump was fitted. On inspection, the engineer immediately turned the pump done by two levels and the problem was solved. We discussed the level the pump should operate at and he advised me to leave it at the lower setting and see how it performed, with a view to turning it up if the radiators failed to heat up properly. Good advice and there have been no problems with the radiators heating up so have left it at that level. This is the sort of thing LW Gas are very good at. The engineer explains things in layman's terms and they don't charge for it! We have been very satisfied with LW Gas since the original installation on 2021 and would not hesitate to recommend them to anyone looking for fairly-priced, professional job with a bit of good-hearted banter along the way. Looking forward to many more years' association with them.

Have been using this company for 9yrs on a recommendation from a friend. Always polite, on time, and quick. I would highly recommend.

We had five different boiler/heating companies out to look at our heating over a four-week period (no heating at all hot water was fine) none could find the issue. We were finally advised to contact LW Gas. Lee came out within 24 hours found the fault within minutes & repaired it. Lee was very professional, friendly & on the ball. Cannot recommend this company enough Excellent service.

Perfect organization. Boiler replacement done on schedule with the right team and in a very short timeline. Just Perfect

Annual boiler service completed. A quick response to book and work carried out efficiently by a polite, tidy and thorough engineer.