L W Gas Ltd

I had LW gas recommended, and they were fab Excellent communication, professional workmanship Professional service Fair price I would definitely recommend

I have used LW Gas for many many years now both for gas boiler sevicing and gas certificates when I was renting out a property. They have replaced boilers in my rented property and my own property at a reasonable cost. The team were very efficient in the replacement and tidied up after. Lee and his team are always professional and very reliable. I would not hesitate to recommend this company.

I left a request for an annual service and safety certificate by email on the Saturday and first thing Monday they contacted me to apologise for not getting back to me sooner! They were able to fit me in on a day and at a time to suit me but emphasised that if I had a problem they would do their utmost to fit me in sooner. On the agreed day they rang to tell me they were running ahead of time and would it be okay if they could call sooner - which it was. On arrival their polite and courteous engineer quickly set to his tasks and was happy to remove his footwear before going upstairs on our light carpet! He diagnosed and fixed a problem and suggested ways of better operating our gas water heating. All in all a great service from a company that seems to really want to leave customers feeling happy. We didn't get alternative quotes so cannot really say if the service was value for money but had no complaints.

I have used this company for several years since they installed a new gas boiler and they have also undertaken the yearly servicing. The engineers have always arrived on time and their work has been to a high standard. They have been polite, worked quickly, answered any questions I may have asked and they have always cleared up afterwards. In December last year in the very cold spell the boiler ceased working and there was a smell of burning. On the morning of the proposed visit the engineer phoned for more details, and anticipating the cause, came prepared. He replaced the fan but it had blown the fuse and the circuit board. Whilst he continued with his other scheduled visits, the company sought to source a new circuit board. During the day I received phone calls from the office advising me of progress and late afternoon the circuit board was delivered to our home. Shortly after, the engineer, having finished his other visits, travelled some considerable distance and came back here and fitted the board and heat was restored. He commented that he could not leave us for another night without any heat. His consideration for a couple of pensioners was much appreciated and a great reflection on the company. That is why I will continue to use this company.