L W Gas Ltd

I have been a customer of LW Gas for more than 10 years and wouldn't go anywhere else. I've had a couple of boiler installations in that time (I moved house and both times needed a new boiler!). I've been very happy with the service over the years with new boilers, new radiators and boiler services. From office to engineer they are a great team! I get timely reminders each year for the boiler service, which was carried out recently. The engineers are all very friendly, clean and tidy and respectful of property and Sam and Liz who run the office are always so helpful and accommodating. I highly recommend LW Gas.

Really pleased with L W Gas. They done a boiler change for me recently. Lee Ward visited to complete a survey and a couple of weeks later, Lewis Ward visited to do the job. He brought an appentice with him and they were both very pleasent, friendy and very helpful. They just got on with the job. I left them too it and the job was completed without any problems at all. They explained everything and asked me if there were any questions etc. The whole job was carried out in a very proffesional way and they cleaned up, moved the rubbish and my kitchen was left very clean and tidy as though they had never been there. I would definately recommend L W Gas for any gas related work.

We received the annual automatic email reminder to say that our Boiler and Gas Fire Service was due and we were offered a precise diary date and time to suit our availability. Engineers, Ken and Mitchell, arrived on time. They were very friendly and respectful of our property using shoe coverings. They completed their work in an efficient and professional manner, paying particular attention to detail and left everything clean and tidy.

As usual, the LW Gas engineer turned up on schedule and carried out the service with the minimum of fuss. On arrival I pointed out the excessive noise coming from our airing cupboard, where the pump was fitted. On inspection, the engineer immediately turned the pump done by two levels and the problem was solved. We discussed the level the pump should operate at and he advised me to leave it at the lower setting and see how it performed, with a view to turning it up if the radiators failed to heat up properly. Good advice and there have been no problems with the radiators heating up so have left it at that level. This is the sort of thing LW Gas are very good at. The engineer explains things in layman's terms and they don't charge for it! We have been very satisfied with LW Gas since the original installation on 2021 and would not hesitate to recommend them to anyone looking for fairly-priced, professional job with a bit of good-hearted banter along the way. Looking forward to many more years' association with them.

LW Gas work was, as always, reliable, professional and fairly priced - with efficient back-up and administration. I fully recommend this company.

Annual boiler and heating system maintenance had been politely rescheduled from November 2023 due to staff unavailability at short notice. Reliable timely attendance was supported by good communication reminders by the trader. During the service limescale build up and a small leak was identified on the hot water cylinder. The trader provided a report for me to seek warranty support.

Have used L W gas before for a boiler service and was very pleased with work so went back to them for another boiler service just before Christmas. Unfortunately boiler condemned but Lee attended next day to discuss options and quote for work which was planned at earliest opportunity and was reasonably priced. Following concerns about significant disruption from removing existing open flue boiler from house internal chimney and replacing underfloor pipe work to combi on outside wall, Lee proposed a solution which made fitting easier, achieved the aim and allayed my concerns. Due to other commitments L W gas already had, work couldn’t be started immediately and was planned 15th and 17th Jan. On both occasions team arrived prompt and were efficient and professional keeping me advised of any issues and suggesting solutions. Work was completed to a high standard 90% on first day and finished by 1230 pm on 17th with new system and controls being explained to me. Arrangements were also made for removed items and residue to be collected later that day which it was. A few days later a small weep was found on one radiator connection but this was rectified very quickly. Overall I found LW gas helpful, efficient and they kept me informed when they would be attending and how work was progressing. Very pleased and satisfied with whole process and would strongly recommend and use again.

Gas Boiler Service - always a 1st class service from start to finish. L W Gas always send a reminder email each year to arrange the annual boiler service. Their engineers are knowledgeable, tidy and respectful. Should an issue arise l have always found them quick to respond and communication links are always good.

Contacted supplier had a call back within a hour quote sent to me contacted supplier to say I was happy with price knew that I had no heating or hot water.Came back with a day and time,turned up 3 days later Carried out removing and fitting the new boiler all done by 3pm.Explained how boiler worked went round checking radiators talked me through new thermostat.left said that old boiler and rubbish would be removed by 5pm same day and it was even rang to make sure it had been collected

Very reliable and always provide excellent service. Have been using them for years to service my boiler. Very reasonable and online booking is extremely easy and convenient