Boiler service
LW Gas installed a new boiler for me a year ago, and came back to service it this year. Both jobs were carried out with a minimum of fuss and mess. LW Gas also serviced my previous boiler for several years until it gave up the ghost. They will continue to have my business in future.
Customer in Hampshire
Posted on 27/11/2020
, work completed 18/11/2020
Recommended
Thoroughly recommend
We have used LW Gas to service and maintain our boiler for several years now, and we would not go anywhere else. They are very responsive to enquiries, always on time, extremely helpful, the process is very simple right down to the emailed booking reminders, and their technicians are pleasant to have in the house too. We would thoroughly recommend them.
Customer in Hampshire
Posted on 22/12/2020
, work completed 09/12/2020
Recommended
Clean and efficient service
Efficient, friendly and helpful service from all staff. Good advice and prompt resolution of issues. Always use them for boiler servicing, and love that they send a reminder when this is due. Also, when our boiler needed servicing during the pandemic, the engineer was very covid aware and took all appropriate safety measures.
Customer in Hampshire
Posted on 25/02/2021
, work completed 10/02/2021
Recommended
Great work and efficient
Full central heating system power flush. Removed old WB boiler and replaced with new Worcester Bosch boiler. Replaced old radiator. Lewis and Tom carried out this work to a very high standard in a friendly, efficient manner. They paid particular attention to detail and left everything pristine. They were an absolute pleasure to have in our home and they didn’t leave without explaining everything they had done and for us to call if we had any questions in the future. Thank you both, and thanks also to all at L W Gas. Much appreciated.
Customer in Hampshire
Posted on 07/06/2022
, work completed 26/05/2022
Recommended
Boiler service completed effectively
LW Gas completed the initial installation of my boiler. This will be the 3rd annual service they have completed for me. Always polite and punctual. Bill is as estimated and fully documented. Would recommend.
Customer in Hampshire
Posted on 12/07/2022
, work completed 05/07/2022
Recommended
Heating breakdown
The boiler failed to fire first thing in the morning resulting in no heating or hot water. Called L&W around 8.30 who said that they we would review their work program for the day and called me back. After 15 mins Lee the boss called me back to obtain some more detail of the failure and the system and told me that they would have somebody with me by 11.00 am. The technician arrived on time and after some initial analysis identified the problem as a faulty solenoid valve which happily he carried as a spare in the van. The replacement valve was quickly installed and the system restarted.
Customer in Hampshire
Posted on 10/04/2023
, work completed 15/03/2023
Recommended
Central Heating overhall
The engineers arrived virtually on time and carried out an efficient service of the boiler and 2 gas fires. They left everything clean and tidy and were very pleasant.
Customer in Hampshire
Posted on 10/06/2023
, work completed 23/05/2015
Recommended
Brilliant company, always helpful
Have been using this company for many years, both for our own house, plus family members properties. They are always helpful and quick to respond. Also they give a half hour "window" of time when the engineer will call, which means you don't have to wait in for hours with just a morning or afternoon slot. Will always explain why a replacement part is required and will tell you the approximate cost of it at the same time. Quite honestly, I can't fault them.
Customer in Hampshire
Posted on 05/07/2023
, work completed 27/06/2023
Recommended
Open flue Boiler replacement with Combi
Have used L W gas before for a boiler service and was very pleased with work so went back to them for another boiler service just before Christmas. Unfortunately boiler condemned but Lee attended next day to discuss options and quote for work which was planned at earliest opportunity and was reasonably priced. Following concerns about significant disruption from removing existing open flue boiler from house internal chimney and replacing underfloor pipe work to combi on outside wall, Lee proposed a solution which made fitting easier, achieved the aim and allayed my concerns. Due to other commitments L W gas already had, work couldn’t be started immediately and was planned 15th and 17th Jan. On both occasions team arrived prompt and were efficient and professional keeping me advised of any issues and suggesting solutions. Work was completed to a high standard 90% on first day and finished by 1230 pm on 17th with new system and controls being explained to me. Arrangements were also made for removed items and residue to be collected later that day which it was. A few days later a small weep was found on one radiator connection but this was rectified very quickly. Overall I found LW gas helpful, efficient and they kept me informed when they would be attending and how work was progressing. Very pleased and satisfied with whole process and would strongly recommend and use again.
Customer in Hampshire
Posted on 12/02/2024
, work completed 24/01/2024
Recommended
Excellent work
LW Gas Limited are a company that works to the highest standards, earlier this installed a complete heating system and just recently came to check the system was working well and in addition replaced the toilet system. Staff always polite, efficient and on time, clean up after work completed and I highly recommend this company.
Customer in Southampton
Posted on 19/10/2024
, work completed 09/10/2024
Recommended
excellent standard of work
Work carried out to a very high standard by friendly and professional staff.Everything agreed finished on time,easy to contact and would recommend this company to anyone.Very pleased.
Customer in Hampshire
Posted on 11/09/2024
, work completed 28/08/2024
Recommended
Great Service
Ken arrived on time to service our unvented water heater and a gas fire. He was cheerful, friendly and professional. He cleared up, not even leaving a fingerprint. We are very satisfied with their service, all carried out within quote.
Customer in Hampshire
Posted on 27/08/2025
, work completed 20/08/2025
Recommended
Highly Recommend LW Gas
Was recommended this company 5 years ago Very good recommendation it turned out to be. I had a new boiler and full gas central heating system installed at my home 5 years ago by LW Gas Now they service that every year and also now my business and rental property too. (Old boiler replaced by them too at my work place ) Wouldnt hesitate to highly recommend this local company
Customer in Hampshire
Posted on 12/08/2025
, work completed 18/07/2025
Recommended
Brilliant company
I've been using LW Gas for a few years now, and their service is always impeccable. Communication is fantastic, they are happy to sort appointments via email, which is very helpful as I don't often have the opportunity to speak on the phone. Their operatives are always really friendly, efficient, and clean & tidy. Can't recommend this company enough!
Customer in Hampshire
Posted on 14/02/2023
, work completed 18/01/2023
Recommended
Perfect in every way
We received the annual automatic email reminder to say that our Boiler and Gas Fire Service was due and we were offered a precise diary date and time to suit our availability. Engineers, Ken and Mitchell, arrived on time. They were very friendly and respectful of our property using shoe coverings. They completed their work in an efficient and professional manner, paying particular attention to detail and left everything clean and tidy.
Customer in Hampshire
Posted on 15/04/2024
, work completed 10/04/2024
Recommended
Really good service
Had an issue with my hot water and as it was late evening - sent email request to a few company. Liz from the office phoned first thing next day and Ken came at lunchtime. Really lovely guy and was very patience with my questions and understood concerns I had. Discussed benefits as to getting a new boiler rather than try and keep my 20+ year old boiler running. Didn’t feel pressured at all and gave me options. Great service from Lee in quoting and assisting with finance - again answering questions promptly. 3 weeks later - sent 2 of his team to install boiler. Both guys very friendly explaining what they needed to do and kept me informed. Did the work quickly and kept area clean and tidy. Took time to explain how to use the new boiler etc Will definitely use them for the annual services Highly recommend - top service from all involved.
Customer in Hampshire
Posted on 08/08/2024
, work completed 29/07/2024
Recommended
Excellent work, timely and in budget
LW Gas were on time for my annual service and landlord gas safety check I need for my Ukrainian guests. Polite and tidy, excellent comms and reminders every year that its due, without harassment. very reasonable price and no hard sell
Customer in Hampshire
Posted on 17/06/2024
, work completed 28/05/2024
Recommended
Highly recommended, great service
L W Gas came and installed my boiler last year (great price, 0% interest on finance, and friendly service), and then carried out the first annual service this month (good price, trustworthy & efficient). I’ve been very impressed with them so far, and I’ll continue to use them for annual services going forward.
Customer in Hampshire
Posted on 17/07/2024
, work completed 05/07/2024
Recommended
Annual Boiler Service
Have used LW Gas for many years to service the gas boiler. They also fitted a new boiler a few years ago. Very helpful and extremely pleased with the work. Will continue using them. I have referred friends to them who were all very happy with their service.
Customer in Hampshire
Posted on 21/01/2025
, work completed 02/01/2025
Recommended
Gas Boiler Annual Service
We have used this company for our gas heating during the past 10 years and have always been totally satisfied with their high standard of service. Many thanks to Mitchell for his polite and professional service.
Customer in Southampton
Posted on 23/01/2026
, work completed 14/01/2026
Recommended
Excellent work done
Fixed price quotation and full explanation of work. Workman arrived on time, took great care to keep disruption to a minimum. Very tidy and professional in the work undertaken.
Craig, Hampshire
Posted on 16/05/2016
, work completed 16/05/2016
Recommended
Prompt and professional
First class company in every respect. Highly recommended fast efficient tidy service. Hard to improve.
James, Hampshire
Posted on 27/06/2016
, work completed 27/06/2016
Recommended
Very impressed
Mark and Josh arrived on time, very punctual. Immediately very impressed. Professional and articulate. Josh, only 16 years old but already professional and knew what he was doing. So pleased with my new boiler.
Happy Customer
Posted on 06/12/2016
, work completed 06/12/2016
Recommended
Good value and prompt
Very satisfied with all aspects of the service.
Pauline, Hampshire
Posted on 17/10/2016
, work completed 17/10/2016
Recommended
My review
Helpful on the phone when booking the appointment. Arrived earlier than anticipated which was much appreciated as we were without heating and hot water. Clean, tidy and courteous worker, explained exactly what he was going to do. Pipe cleaned, boiler serviced. Boiler working fine now.
Elizabeth, Hampshire
Posted on 25/01/2017
, work completed 25/01/2017
Recommended