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L W Gas Ltd

4.9

255 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–17:30
  • Sunday - Closed

About

L W Gas Ltd is a well established gas/oil/lpg heating company that has built up an enviable reputation since 2003. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work.

We are proud to be partners of Trading Standards - Buy With Confidence, Which? Trusted Traders and Check a Trade.

We have fully qualified service and installation engineers in Oil, LPG and Natural Gas domestic heating systems.
L W Gas Ltd are Diamond Accredited Worcester Bosch Installers of Boilers.

We specialise in the following:
Appliance Servicing, Breakdowns and Repairs.
Boiler Servicing, Repairs and Replacements.
LPG, Gas and Oil
Landlord Gas Safety Certificates.
Unvented Hot Water Systems
Central Heating Installations.
Power-Flushing / Jet-Flushing.

We can offer up to 10 Year Guarantees on new boiler installations.

We can also offer finance subject to status and accept all major credit cards.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Boiler servicing
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Smart Homes

    • Automated Heating
  • More Services

    • oil boilers
    • lpg
    • warm air

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
255 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
LW Gas installed a new boiler for me a year ago, and came back to service it this year. Both jobs were carried out with a minimum of fuss and mess. LW Gas also serviced my previous boiler for several years until it gave up the ghost. They will continue to have my business in future.
Customer in Hampshire Posted on 27/11/2020 , work completed 18/11/2020
The trader replied (on 30/11/2020)
Many thanks for the great review. L W Gas are pleased that you have been happy with the service you have received over the last several years. We look forward to working with you in the future. Kind Regards Liz
Thoroughly recommend
Customer Service
Quality
Value
We have used LW Gas to service and maintain our boiler for several years now, and we would not go anywhere else. They are very responsive to enquiries, always on time, extremely helpful, the process is very simple right down to the emailed booking reminders, and their technicians are pleasant to have in the house too. We would thoroughly recommend them.
Customer in Hampshire Posted on 22/12/2020 , work completed 09/12/2020
The trader replied (on 23/12/2020)
We would like to thank the customer for the excellent review. We are pleased that you have always been happy with the service that L W Gas Ltd have provided to you and look forward to speaking to you when your service is due again next year. Kind Regards Liz
Clean and efficient service
Customer Service
Quality
Value
Efficient, friendly and helpful service from all staff. Good advice and prompt resolution of issues. Always use them for boiler servicing, and love that they send a reminder when this is due. Also, when our boiler needed servicing during the pandemic, the engineer was very covid aware and took all appropriate safety measures.
Customer in Hampshire Posted on 25/02/2021 , work completed 10/02/2021
The trader replied (on 25/02/2021)
Many thanks for your glowing review of L W Gas. Your thoughts are very important to us and we look forward to working with you when your boiler is due for its next service. Kind regards L W Gas ltd
Great work and efficient
Customer Service
Quality
Value
Full central heating system power flush. Removed old WB boiler and replaced with new Worcester Bosch boiler. Replaced old radiator. Lewis and Tom carried out this work to a very high standard in a friendly, efficient manner. They paid particular attention to detail and left everything pristine. They were an absolute pleasure to have in our home and they didn’t leave without explaining everything they had done and for us to call if we had any questions in the future. Thank you both, and thanks also to all at L W Gas. Much appreciated.
Customer in Hampshire Posted on 07/06/2022 , work completed 26/05/2022
The trader replied (on 21/06/2022)
Thank you for the amazing five star review. We are pleased that you found the service you have received from us excellent and our staff friendly. We look forward to speaking to you when you annual boiler service is due in the future. Kind Regards L W Gas
Boiler service completed effectively
Customer Service
Quality
Value
LW Gas completed the initial installation of my boiler. This will be the 3rd annual service they have completed for me. Always polite and punctual. Bill is as estimated and fully documented. Would recommend.
Customer in Hampshire Posted on 12/07/2022 , work completed 05/07/2022
The trader replied (on 13/07/2022)
Many thanks for your glowing review of L W Gas. Your thoughts are very important to us and we look forward to working with you when your boiler is due for its next service. Kind regards L W Gas ltd
Heating breakdown
Customer Service
Quality
Value
The boiler failed to fire first thing in the morning resulting in no heating or hot water. Called L&W around 8.30 who said that they we would review their work program for the day and called me back. After 15 mins Lee the boss called me back to obtain some more detail of the failure and the system and told me that they would have somebody with me by 11.00 am. The technician arrived on time and after some initial analysis identified the problem as a faulty solenoid valve which happily he carried as a spare in the van. The replacement valve was quickly installed and the system restarted.
Customer in Hampshire Posted on 10/04/2023 , work completed 15/03/2023
The trader replied (on 11/04/2023)
Many thanks for these fantastic words and review. We look forward to speaking to you next year when your boiler is due for it's next service. Kind Regards L W Gas
Central Heating overhall
Customer Service
Quality
Value
The engineers arrived virtually on time and carried out an efficient service of the boiler and 2 gas fires. They left everything clean and tidy and were very pleasant.
Customer in Hampshire Posted on 10/06/2023 , work completed 23/05/2015
The trader replied (on 04/07/2023)
Many thanks for the great review. We are happy that you found the engineer pleasant and were pleased with the service you received. Kind Regards L W Gas
Brilliant company, always helpful
Customer Service
Quality
Value
Have been using this company for many years, both for our own house, plus family members properties. They are always helpful and quick to respond. Also they give a half hour "window" of time when the engineer will call, which means you don't have to wait in for hours with just a morning or afternoon slot. Will always explain why a replacement part is required and will tell you the approximate cost of it at the same time. Quite honestly, I can't fault them.
Customer in Hampshire Posted on 05/07/2023 , work completed 27/06/2023
The trader replied (on 06/07/2023)
We would like to say thank you for this brilliant 5 star review. We are pleased that you have always been happy with the service you have received from us and that you are happy to recommend us. Once again, thank you for taking the time to leave this review. Kind Regards L W Gas
Open flue Boiler replacement with Combi
Customer Service
Quality
Value
Have used L W gas before for a boiler service and was very pleased with work so went back to them for another boiler service just before Christmas. Unfortunately boiler condemned but Lee attended next day to discuss options and quote for work which was planned at earliest opportunity and was reasonably priced. Following concerns about significant disruption from removing existing open flue boiler from house internal chimney and replacing underfloor pipe work to combi on outside wall, Lee proposed a solution which made fitting easier, achieved the aim and allayed my concerns. Due to other commitments L W gas already had, work couldn’t be started immediately and was planned 15th and 17th Jan. On both occasions team arrived prompt and were efficient and professional keeping me advised of any issues and suggesting solutions. Work was completed to a high standard 90% on first day and finished by 1230 pm on 17th with new system and controls being explained to me. Arrangements were also made for removed items and residue to be collected later that day which it was. A few days later a small weep was found on one radiator connection but this was rectified very quickly. Overall I found LW gas helpful, efficient and they kept me informed when they would be attending and how work was progressing. Very pleased and satisfied with whole process and would strongly recommend and use again.
Customer in Hampshire Posted on 12/02/2024 , work completed 24/01/2024
The trader replied (on 23/02/2024)
Thank you for the great 5 star review. We are happy that you have been satisfied with the service you have received from L W Gas and would like to thank you taking the time to leave this review. We look forward to working with you when your next annual boiler service is due. Kind Regards LW Gas
Excellent work
Customer Service
Quality
Value
LW Gas Limited are a company that works to the highest standards, earlier this installed a complete heating system and just recently came to check the system was working well and in addition replaced the toilet system. Staff always polite, efficient and on time, clean up after work completed and I highly recommend this company.
Customer in Southampton Posted on 19/10/2024 , work completed 09/10/2024
The trader replied (on 21/10/2024)
Many thanks for the great 5 star review, we really appreciate you taking the time to complete this. It is always good to know that a customer is happy with the service they have received from us and that the staff are always very polite. We look forward to working with you when your next annual boiler service is due. Once again Many thanks. Kind Regards L W Gas
excellent standard of work
Customer Service
Quality
Value
Work carried out to a very high standard by friendly and professional staff.Everything agreed finished on time,easy to contact and would recommend this company to anyone.Very pleased.
Customer in Hampshire Posted on 11/09/2024 , work completed 28/08/2024
The trader replied (on 02/10/2024)
Thank you for the excellent review. We are happy that you are pleased with the work that our staff carried out and would recommend us. Kind Regards L W Gas Ltd
Great Service
Customer Service
Quality
Value
Ken arrived on time to service our unvented water heater and a gas fire. He was cheerful, friendly and professional. He cleared up, not even leaving a fingerprint. We are very satisfied with their service, all carried out within quote.
Customer in Hampshire Posted on 27/08/2025 , work completed 20/08/2025
The trader replied (on 28/08/2025)
Thank you so much for the great review and your kind words ! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to working with you again soon! Kind Regards L W Gas
Highly Recommend LW Gas
Customer Service
Quality
Value
Was recommended this company 5 years ago Very good recommendation it turned out to be. I had a new boiler and full gas central heating system installed at my home 5 years ago by LW Gas Now they service that every year and also now my business and rental property too. (Old boiler replaced by them too at my work place ) Wouldnt hesitate to highly recommend this local company
Customer in Hampshire Posted on 12/08/2025 , work completed 18/07/2025
The trader replied (on 14/08/2025)
Thank you for the amazing 5 star review. We really appreciate you taking the time to complete this. We are really pleased that you have always found the service you have received from L W Gas 1st Class. It is always good to hear that a customer is happy with the service they have received. Kind Regards L W Gas
Brilliant company
Customer Service
Quality
Value
I've been using LW Gas for a few years now, and their service is always impeccable. Communication is fantastic, they are happy to sort appointments via email, which is very helpful as I don't often have the opportunity to speak on the phone. Their operatives are always really friendly, efficient, and clean & tidy. Can't recommend this company enough!
Customer in Hampshire Posted on 14/02/2023 , work completed 18/01/2023
The trader replied (on 23/02/2023)
Many thanks for these fantastic words, excellent review and recommendation. We look forward to speaking to you next year when your boiler is due for it's next service. Kind Regards Liz
Perfect in every way
Customer Service
Quality
Value
We received the annual automatic email reminder to say that our Boiler and Gas Fire Service was due and we were offered a precise diary date and time to suit our availability. Engineers, Ken and Mitchell, arrived on time. They were very friendly and respectful of our property using shoe coverings. They completed their work in an efficient and professional manner, paying particular attention to detail and left everything clean and tidy.
Customer in Hampshire Posted on 15/04/2024 , work completed 10/04/2024
The trader replied (on 18/04/2024)
We would like to say thank you for the amazing 5 star review. We really appreciate you taking the time to complete this and will pass your kind words onto Ken and Mitchell. It is always great to hear that a customer is happy with the service they have received from us and that they would recommend us. We look forward to seeing you next year. Kind Regards Liz Moody
Really good service
Customer Service
Quality
Value
Had an issue with my hot water and as it was late evening - sent email request to a few company. Liz from the office phoned first thing next day and Ken came at lunchtime. Really lovely guy and was very patience with my questions and understood concerns I had. Discussed benefits as to getting a new boiler rather than try and keep my 20+ year old boiler running. Didn’t feel pressured at all and gave me options. Great service from Lee in quoting and assisting with finance - again answering questions promptly. 3 weeks later - sent 2 of his team to install boiler. Both guys very friendly explaining what they needed to do and kept me informed. Did the work quickly and kept area clean and tidy. Took time to explain how to use the new boiler etc Will definitely use them for the annual services Highly recommend - top service from all involved.
Customer in Hampshire Posted on 08/08/2024 , work completed 29/07/2024
The trader replied (on 13/08/2024)
Many thanks for this amazing 5 star review. We really appreciate you taking the time to complete this and it is always great to hear that a customer is pleased with the service they have have received from all the staff at L W Gas and would highly recommend us. Once again many thanks. Kind Regards L W Gas
Excellent work, timely and in budget
Customer Service
Quality
Value
LW Gas were on time for my annual service and landlord gas safety check I need for my Ukrainian guests. Polite and tidy, excellent comms and reminders every year that its due, without harassment. very reasonable price and no hard sell
Customer in Hampshire Posted on 17/06/2024 , work completed 28/05/2024
The trader replied (on 18/06/2024)
Thank you for leaving the great review. We are happy that you were pleased with the service you received and that the engineers were polite and tidy. Kind Regards L W Gas
Highly recommended, great service
Customer Service
Quality
Value
L W Gas came and installed my boiler last year (great price, 0% interest on finance, and friendly service), and then carried out the first annual service this month (good price, trustworthy & efficient). I’ve been very impressed with them so far, and I’ll continue to use them for annual services going forward.
Customer in Hampshire Posted on 17/07/2024 , work completed 05/07/2024
The trader replied (on 22/07/2024)
L W Gas would like to thank the customer for the excellent review. We are pleased that you have been happy with the service that L W Gas Ltd have provided to you and look forward to speaking to you when your service is due again next year. Kind Regards L W Gas
Annual Boiler Service
Customer Service
Quality
Value
Have used LW Gas for many years to service the gas boiler. They also fitted a new boiler a few years ago. Very helpful and extremely pleased with the work. Will continue using them. I have referred friends to them who were all very happy with their service.
Customer in Hampshire Posted on 21/01/2025 , work completed 02/01/2025
The trader replied (on 23/01/2025)
We would like to thank you for taking the time to leave this great review. We are pleased that you are happy with the service you have received and thank you for recommending us to friends. We look forward to working with you when your next annual boiler service is due. Kind Regards
Gas Boiler Annual Service
Customer Service
Quality
Value
We have used this company for our gas heating during the past 10 years and have always been totally satisfied with their high standard of service. Many thanks to Mitchell for his polite and professional service.
Customer in Southampton Posted on 23/01/2026 , work completed 14/01/2026
Excellent work done
Customer Service
Quality
Value
Fixed price quotation and full explanation of work. Workman arrived on time, took great care to keep disruption to a minimum. Very tidy and professional in the work undertaken.
Craig, Hampshire Posted on 16/05/2016 , work completed 16/05/2016
Prompt and professional
Customer Service
Quality
Value
First class company in every respect. Highly recommended fast efficient tidy service. Hard to improve.
James, Hampshire Posted on 27/06/2016 , work completed 27/06/2016
Very impressed
Customer Service
Quality
Value
Mark and Josh arrived on time, very punctual. Immediately very impressed. Professional and articulate. Josh, only 16 years old but already professional and knew what he was doing. So pleased with my new boiler.
Happy Customer Posted on 06/12/2016 , work completed 06/12/2016
Good value and prompt
Customer Service
Quality
Value
Very satisfied with all aspects of the service.
Pauline, Hampshire Posted on 17/10/2016 , work completed 17/10/2016
My review
Customer Service
Quality
Value
Helpful on the phone when booking the appointment. Arrived earlier than anticipated which was much appreciated as we were without heating and hot water. Clean, tidy and courteous worker, explained exactly what he was going to do. Pipe cleaned, boiler serviced. Boiler working fine now.
Elizabeth, Hampshire Posted on 25/01/2017 , work completed 25/01/2017
The trader replied (on 15/02/2017)
Thank you Elizabeth for a top notch review. Very much appreciated.